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CityWide Sewer & Drain

Plumbing, Drain Cleaning, Septic Systems,

About us

Founded in 1952, Citywide Sewer-Drain & Plumbing is New Yorks largest and most trusted full service Plumbing , sewer and drain company. Citywide has achieved these bragging rights by providing excellent customer service coupled with friendly, highly trained and experienced licensed Citywide employees. Today, CityWide employs over 100 Plumber and drain professionals and maintains a fleet of 75 plus company service vans and trucks. Citywide has the resources to continually invest in quality and experienced personnel, latest equipment and techniques to ensure your job is completed correctly, timely and in the most cost efficient manner. CityWide Sewer-Drain & Plumbing also offers Cesspool / Septic cleaning services , Grease waste pumping, repairs , replacement and new installation plumbing jobs, products and services to the Residential, Commercial and Industrial markets. Additional phones - (718) 846-6766 - (516) 747-2344 - (800) 310-2564. Email all Service Requests to dispatch@citywideplumbers.com

Business highlights

72 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing , Sewer & Drain Cleaning ,Sump Pumps, Sewer Pumps, Electric line snake,Pumping of Grease trap & Ejector pits, Cesspools & Septic service, High velocity Water Jetting , Rooter Services , Storm drain & Catch basin cleaning- Sewer & Water Main Replacements - Preventive Maintenence Agreements

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.385 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
15%
3
4%
2
1%
1
12%


Rating CategoryRating out of 5
quality
4.4
value
3.9
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 76-85 of 85 reviews

ALLEN R.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They were on time and fixed the problem. Other than a little cleanup we had to do, everything was excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Barton B.
02/2015
5.0
plumbing, septic tank, wells
  + 1 more
unknown
Description of Work: It went great. We had had our dry well (as large as a small cesspool) and cesspool pumped repeatedly during 2013-2014, and the dry well just kept filling up. We asked that company to treat both pools chemically, and they kept making excuses for not having the right substance on the truck, and then charged us for putting in something that was clearly not going to work, and didn't. At that point I called Citywide, and spoke to someone who was very professional and knowledgeable. They made an appointment for the next day or so (this was not an emergency), and their guy came, pumped out both pools, treated them chemically, and aerated the soil. It was expensive -- about twice as expensive as the other company -- but it worked, and we are now getting close to six months and both pools are draining properly. We will certainly use them again, preventively, probably this summer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Joe B.
01/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barton B.
12/2014
5.0
home inspection
  + -1 more
unknown
Description of Work: They pumped two cesspools, aerated the surrounding soil, and added sulfuric acid. It was pricey but worth it: now three months since that treatment, we have had no difficult with either pool, and prior to it, we were having to pump every month. Very professional service, both on part of senior person in office to whom I originally spoke, and of man who did the work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Ira P.
08/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Pumped out my cesspool. Added chemicals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan J.
07/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lu C.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Cleared my sewerage backup. Thanks Peter!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Robert A.
06/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: I had a nasty sewage backup in my basement with sewage percolating up through my basement bathroom toilet and shower. I called Citywide at 8:20 pm, guy was at my house in 20 minutes, through a torrential downpour no less. An hour later he had cleared the line AND cleaned up the nasty toilet and floor with bleach. I had no expectation for him to clean up that mess. With an online $20 coupon the bill was just under $200. More than fair. I would definitely use them again. Professional service and a nice guy.
Rating CategoryRating out of 5
Yes, I recommend this pro

Gaurav D.
05/2013
4.0
plumbing, drain cleaning
  + 0 more
good work overall
Description of Work: Plumbing work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ralph O.
03/2011
5.0
excavators, plumbing, septic tank
  + 1 more
Great job
Description of Work: Came on a Sunday morning to give a estimate for a sinkhole on my front lawn, The gentleman called at the time that the answering service said he would. And also arrived when he said he would. By the next day Monday morning 10:30am my problem was solved. They arrived by 8:00am with backhoe, a dump truck, and plenty of fill and a crew that knew what they were doing. digging out with the backhoe the found a colapsed cesspool that was never filled when new sewer lines were installed.They carefully worked around the new line to fill the old pool and not damage the sewer line while packing down the fill. Also In starting the job it was necessary to remove three slabs of sidewalk and reinstall them to finish the job. A job well done in a timely manner and at a fair price.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Contact information

PO Box 350, Carle Place, NY 11514

http://www.citywideplumbers.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Septic Systems,
Sewer Cleaning,
Excavating,
Home inspection,
Electrical,
Wells and Pumps,
Drain Pipe Installation,
Water & Smoke Damage

FAQ

CityWide Sewer & Drain is currently rated 4.3 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

CityWide Sewer & Drain accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, CityWide Sewer & Drain offers free project estimates.
Yes, CityWide Sewer & Drain offers eco-friendly accreditations.
No, CityWide Sewer & Drain does not offer a senior discount.
Yes, CityWide Sewer & Drain offers emergency services.
Yes, CityWide Sewer & Drain offers warranties.
CityWide Sewer & Drain offers the following services: Plumbing , Sewer & Drain Cleaning ,Sump Pumps, Sewer Pumps, Electric line snake,Pumping of Grease trap & Ejector pits, Cesspools & Septic service, High velocity Water Jetting , Rooter Services , Storm drain & Catch basin cleaning- Sewer & Water Main Replacements - Preventive Maintenence Agreements

Contact information

PO Box 350, Carle Place, NY 11514

http://www.citywideplumbers.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day