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New Amsterdam Contracting

Roofing

Reviews

1.22 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
50%
1
50%


Rating CategoryRating out of 5
quality
1.2
value
1.2
professionalism
1.2
responsiveness
1.2
punctuality
1.2
Showing 1-2 of 2 reviews

Diane C.
10/2016
1.0
roofing
  + -1 more
The following is taken from handwritten notes over the past three years. I met Hein and his friend Scott at Ace Hardward in November, 2013. I had just been diagnosed with cirrhosis of the liver and was very sick during this time. I was looking for someone to do some work on my house and Hein told me he would do the work and that he charged twenty five dollars an hour. Hein gave me his phone number but told me he only texts and does not answer phone calls. I explained the work that needed to be done. First was a leak in the kitchen ceiling. The second thing was the ceiling itself needed to be repaired. The third thing was the door that was put on the addition to the kitchen would not close or lock. I also told Hein that the heating system was not heating the upstairs and was very low in the living room. Hein told me could do all the work I described. The first thing Hein did was check the roof over the addition (kitchen) and told me it had to be replaced. Hein replaced the roof and I paid him 3,400 dollars. It rained within a week of the new roof being replaced and the ceiling leaked very badly. Hein came back, cut a hole in the kitchen ceiling to see where the water was coming in and told me to text him next time it rained so he could see where the water was coming from. I texted him and he never came. It rained quite a bit that fall and winter and Hein finally showed up several weeks later when it was not raining, so the roof issue never got resolved. He checked the roof and could not find where the water was coming in from. He then had his friend Scott come over and repair the ceiling. This cost me 200 dollars. Next tine it rained, the ceiling was coming down - the plaster etc, was everywhere. I texted Hein and he came again, but it was not raining and he could not find the leak. This went on for several months with Hein not coming during the rain but afterward when it was not possible to see where the problem was. From there, Hein said he could fix the heating system but it was an expensive job. He and Scott came over and bled the radiators.. Hein even gave me a set of keys to bleed them myself. I paid Hein 500 dollars cash for this as he was supposed to come back the next day. When i finally got a hold of Hein, he came and checked the heating system in the basement and said i?d do better with circulators instead of zone valves but it was an expensive job - 800 dollars. I told him it would have to wait because I didn't have the money then. Hein agreed to work on other smaller projects. He took out a cabinet drawer that was broken, brought it home and returned it, fixed. I don?t remember how much he charged me for that. Then he noticed the kitchen door and asked me why it didn?t close and said i was losing lots of heat through the crack where the door did not meet the frame as it was supposed too. Hein said he would send Scott to replace the door. Scott showed up and fixed he door, but he didn?t replace it as agreed upon as part of our agreement. The door still does not close all the way, and there is still a space that lets air in. The next project when Hein finally showed up again was the sliding glass door that had a lock that didn?t lock. Hein took the lock out telling me he would fix it and bring it back and put it back in. He never gave me the lock back and when I questioned him on it he went to his truck and gave me a gadget that was not a lock and didn?t fit the door at all. I don?t know what the gadget was that he gave me. I had to have someone come and look at the door and lock and was told that the doors were old and no longer made and there was no way to get a new lock without replacing the door. We ended up removing the second sliding glass door and putting it in place of where the door without the lock was so I could lock the door. I still can?t lock the door as the second door was not a door with a lock on it, it just looks like it is locked. I have photos. I feel it is Hein?s responsibility to replace the sliding glass door since he lost the lock and i can not lock my door. Then my husband came up and i introduced him to Hein and they discussed the work Hein would do, and the cost. Hein asked me if I would be willing to trade a double antique porcelain/cast iron sink and my husband?s Italian racing bike as payment for the kitchen door, the kitchen window, and the heating circulators. I agreed but i looked up the value of the sink and found it on eBay for 1,600.00. I decided not to do the exchange but to try and sell the sink myself. I could not reach Hein at all during this time. I texted him for months with no reply from Hein. I went to the doctors one afternoon around noon and when I came home the sink was gone, along with the copper pipes which was never part of our agreement. He also took the Italian racing bike, which my husband paid 2,500 dollars for. Hein came over and told me the sink was a piece of s*** and he threw it in the landfill. He said i owed him more money so I gave him an additional two hundred dollars. I asked him where the utility sink was that he promised me in exchange for the antique sink and he told me it was long gone. When i reminded him he promised to replace the sink he took he said, ?sorry, the sink I had is gone. ?So that never got done either. Hein came into my house when i was not home and removed my property. I was so shocked at this that i texted him and told him he had no right to remove anything from my house without me being there. But he never finished the work and never came back. I texted him for two years asking him when he was going to come and finish the work he took the bike, the sink, and the cash for, but he never answered. I ran into Chief McFadden and explained the situation to him. the Chief told me he would arrest Hein for breaking and entering but I refused when the chief told me Hein would have a police record. A year later when Hein continued to ignore my texts I went to see the Chief and he told me it was too late to press breaking and entering charges and to go to small claims instead. He then told me Hein was working right across the street and why not go over and talk it out with him and resolve this. I went over and called Hein and he ignored me and ignored me. Then he finally said ?I am not finishing any work for you, I will never step foot in your house again, take me to court. If the court decided i pay you than i pay you.? When i asked why and what was going on, Hein said i tried to have him arrested. I told him i did not and when he insisted I brought Chief McFadden over to Hein and the Chief told Hein I never pressed any charges against him. Hein did not believe either of us. I swear this is true to the best of my knowledge and my understanding.
Description of Work: He put on a new roof cause the kitchen ceiling was leaking. paid him 3,400. leak never fixed, but he tried for a bit then gave up.. ceiling still leaking.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$8,400

Diane C.
10/2016
2.0
roofing
  + -1 more
The following is taken from handwritten notes over the past three years. I met Hein and his friend Scott at Ace Hardward in November, 2013. I had just been diagnosed with cirrhosis of the liver and was very sick during this time. I was looking for someone to do some work on my house and Hein told me he would do the work and that he charged twenty five dollars an hour. Hein gave me his phone number but told me he only texts and does not answer phone calls. I explained the work that needed to be done. First was a leak in the kitchen ceiling. The second thing was the ceiling itself needed to be repaired. The third thing was the door that was put on the addition to the kitchen would not close or lock. I also told Hein that the heating system was not heating the upstairs and was very low in the living room. Hein told me could do all the work I described. The first thing Hein did was check the roof over the addition (kitchen) and told me it had to be replaced. Hein replaced the roof and I paid him 3,400 dollars. It rained within a week of the new roof being replaced and the ceiling leaked very badly. Hein came back, cut a hole in the kitchen ceiling to see where the water was coming in and told me to text him next time it rained so he could see where the water was coming from. I texted him and he never came. It rained quite a bit that fall and winter and Hein finally showed up several weeks later when it was not raining, so the roof issue never got resolved. He checked the roof and could not find where the water was coming in from. He then had his friend Scott come over and repair the ceiling. This cost me 200 dollars. Next tine it rained, the ceiling was coming down - the plaster etc, was everywhere. I texted Hein and he came again, but it was not raining and he could not find the leak. This went on for several months with Hein not coming during the rain but afterward when it was not possible to see where the problem was. From there, Hein said he could fix the heating system but it was an expensive job. He and Scott came over and bled the radiators.. Hein even gave me a set of keys to bleed them myself. I paid Hein 500 dollars cash for this as he was supposed to come back the next day. When i finally got a hold of Hein, he came and checked the heating system in the basement and said i?d do better with circulators instead of zone valves but it was an expensive job - 800 dollars. I told him it would have to wait because I didn't have the money then. Hein agreed to work on other smaller projects. He took out a cabinet drawer that was broken, brought it home and returned it, fixed. I don?t remember how much he charged me for that. Then he noticed the kitchen door and asked me why it didn?t close and said i was losing lots of heat through the crack where the door did not meet the frame as it was supposed too. Hein said he would send Scott to replace the door. Scott showed up and fixed he door, but he didn?t replace it as agreed upon as part of our agreement. The door still does not close all the way, and there is still a space that lets air in. The next project when Hein finally showed up again was the sliding glass door that had a lock that didn?t lock. Hein took the lock out telling me he would fix it and bring it back and put it back in. He never gave me the lock back and when I questioned him on it he went to his truck and gave me a gadget that was not a lock and didn?t fit the door at all. I don?t know what the gadget was that he gave me. I had to have someone come and look at the door and lock and was told that the doors were old and no longer made and there was no way to get a new lock without replacing the door. We ended up removing the second sliding glass door and putting it in place of where the door without the lock was so I could lock the door. I still can?t lock the door as the second door was not a door with a lock on it, it just looks like it is locked. I have photos. I feel it is Hein?s responsibility to replace the sliding glass door since he lost the lock and i can not lock my door. Then my husband came up and i introduced him to Hein and they discussed the work Hein would do, and the cost. Hein asked me if I would be willing to trade a double antique porcelain/cast iron sink and my husband?s Italian racing bike as payment for the kitchen door, the kitchen window, and the heating circulators. I agreed but i looked up the value of the sink and found it on eBay for 1,600.00. I decided not to do the exchange but to try and sell the sink myself. I could not reach Hein at all during this time. I texted him for months with no reply from Hein. I went to the doctors one afternoon around noon and when I came home the sink was gone, along with the copper pipes which was never part of our agreement. He also took the Italian racing bike, which my husband paid 2,500 dollars for. Hein came over and told me the sink was a piece of s*** and he threw it in the landfill. He said i owed him more money so I gave him an additional two hundred dollars. I asked him where the utility sink was that he promised me in exchange for the antique sink and he told me it was long gone. When i reminded him he promised to replace the sink he took he said, ?sorry, the sink I had is gone. ?So that never got done either. Hein came into my house when i was not home and removed my property. I was so shocked at this that i texted him and told him he had no right to remove anything from my house without me being there. But he never finished the work and never came back. I texted him for two years asking him when he was going to come and finish the work he took the bike, the sink, and the cash for, but he never answered. I ran into Chief McFadden and explained the situation to him. the Chief told me he would arrest Hein for breaking and entering but I refused when the chief told me Hein would have a police record. A year later when Hein continued to ignore my texts I went to see the Chief and he told me it was too late to press breaking and entering charges and to go to small claims instead. He then told me Hein was working right across the street and why not go over and talk it out with him and resolve this. I went over and called Hein and he ignored me and ignored me. Then he finally said ?I am not finishing any work for you, I will never step foot in your house again, take me to court. If the court decided i pay you than i pay you.? When i asked why and what was going on, Hein said i tried to have him arrested. I told him i did not and when he insisted I brought Chief McFadden over to Hein and the Chief told Hein I never pressed any charges against him. Hein did not believe either of us. I swear this is true to the best of my knowledge and my understanding.
Description of Work: He put on a new roof cause the kitchen ceiling was leaking. paid him 3,400. leak never fixed, but he tried for a bit then gave up.. ceiling still leaking.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$8,400

    Contact information

    21 Wheeler Street, Canajoharie, NY 13317


    Licensing

    State Contractor License Requirements

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    Service Categories

    Roofing

    FAQ

    New Amsterdam Contracting is currently rated 1.2 overall out of 5.
    No, New Amsterdam Contracting does not offer free project estimates.
    No, New Amsterdam Contracting does not offer eco-friendly accreditations.
    No, New Amsterdam Contracting does not offer a senior discount.
    No, New Amsterdam Contracting does not offer emergency services.
    No, New Amsterdam Contracting does not offer warranties.

    Contact information

    21 Wheeler Street, Canajoharie, NY 13317