Superior Co-Op HVAC

Josh and his crew came out yesterday and installed a Mitsubishi heat pump. They did a fantastic job and figured out how to run everything that is needed out to the main outside unit in a way that was much better than I had thought of. They are real professionals around this. They could not have been better, professional and you can trust that your satisfaction is their first and foremost consideration. Plus, the price quote from Gerald was a good price and there were no surprises. The crew came in and did a grand job at the price quoted. Can't get better than that.

We were looking to cool our 1500 sq. ft. Log Home in Lake Luzerne NY with a ductless system and contacted Gerald Davis at Superior Co_Op HVAC as one of (3) providers listed in our area as preferred by Mitsubishi Electric. Gerald was the first to call us back and set up time to come to the house the next day. It was very clear throughout the discussion of our requirements and the walkthrough that his knowledge of the product and his experience with heating and cooling in general was what we had hoped and there was no need to contact another provider for the job. He laid out everything we needed in very clear terms and, gave us a quote that was very reasonable and let us know he could start the work as soon as we were ready. The job required (2) outdoor units and (4) indoor and was completed in the expected timeframe (3 days) and very much to our satisfaction. Gerald and his assistant Brett, who was first day on job, were very pleasant to work with, left the site clean every day and worked very efficiently as a team, despite no previous experience together. We were left with a very clear understanding of the cooling/heating system they installed and how to operate it. In the end, we felt very confident we made the right decision choosing Gerald and SCOOP HVAC for our project and have decided to start an annual service contract with them for all our plumbing and heating maintenance. Highly recommend these guys for any projects in this space.

I didn't know this guy, and he took time to understand what I needed. He didn't oversell me on something I didn't need. He went out of his way to make it happen. I paid him for what he said he was going to do. He delivered and so did I. I'd recommend Gerald and his company. You get what you pay for, and I like that. It's rare that you can set an appointment online, that far out, and he made it happen. Keep up the good work. You and your team...two thumbs up.

It was a Sunday and I asked the gentleman that answered the phone if they work on Sunday and he said yes. He then referred me to their website where I could set up an appointment. I asked him to text message me the website Address which he did. On the website I was given several options to choose from one of them Was “ Service/ a free Estimate “. I selected Service/ free estimate. The gentleman showed up over an hour later. I showed him where the water heater was located,, and the first thing he told me was we have to replace the heater and I asked him how much and he said $1250. I told him, it was rather on a higher end but wanted to mention it to my wife who was in the living room and see if she agreed with it. The gentleman came in a few minutes later..my wife thought we take the offer but I should ask him if he could give us some discount. Before I could deliver the news to him, he threatened that if we didn’t take the offer we have to pay him $150 plus tax. I was shocked! I pointed up the info on his website. He pulled out his phone and it was clear that the options I picked were proper. He then threatened to call the police if we didn’t pay the $250 plus tax. I told him to go a head because then we will know who was wrong! He didn’t call the police, but left our house.. slammed the doors behind him as exited.. He was rude, unprofessional and condescending..

Excellent job. Very knowledgeable and explained everything so I could understand. Gerald has a huge amount of experience and it shows. His technicians were on time, quick and yet thorough. I would highly recommend Superior Co-Op HVAC.

Excellent ! Josh &'partner did a efficient & professional job with the electrical installation for the HP. They kept me informed of the work in progress & completed a review of the work with me to answer all questions. Very good crew. Gerald ( Company owner ) also very informative & great to deal with.

Excellent! Gerald was here within an hour...on New Years Day!!! I have been meaning to sign up for his monthly service contract, since he came out this summer to replace our power board on our pool heater (which he found was under warranty) and mother nature finally gave me to reason to move forward on it. I am sure having him maintain and trouble shoot on a regular basis will save us time and money in the long-term and give us peace of mind all year long.

Gerald has a superior knowledge of al things HVAC related. He comes on time and can always diagnose the problem. His fixes and recommendations are spot on and we highly recommend his services for a thorough job well done.

Great customer service and quality of work was great. Everything was done neat and tidy. Ac unit leveled and neat install.

Prompt, reasonable good work.

I had a ductless AC system installed. Gerald and his crew did an excellent job the install was quick and professionally done, the system has been working great. I am pleased with the product and workmanship.

we have used this company several times now for various projects. they are knowledgeable, prompt and courteous. i would recommend them anytime.

They did an excellent job. Very courteous and clean. They got the job done, and I can't say enough of how good they were. I would recommend them to anyone.