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Barefoot Septic and Sewer Inc

Septic Systems, Wells and Pumps, Sewer Cleaning,

About us

Barefoot Septic & Sewer, Inc. is a family owned and operated business. We were established in 1961 and incorporated in 1991. We are your expert problem solver for the septic and sewer industry in the western New York area, providing the know-how and technology to solve any septic or sewer emergency no matter how large or small. Our prompt, courteous and professional service teams tackle every job knowing that your satisfaction is our number one priority. From new septic and sewer systems to upgrading to repair and maintenance of older systems, we have over fifty years of well documented experience in being the most timely and most cost effective septic and sewer service around.

Business highlights

63 years of trusted experience
Emergency Services Offered

Services we offer

Install new septic systems, repair old systems, perform septic inspections, rejuvenate leach fields, fix blockages and breaks as well as pump & maintain your septic tank, general excavating and site work, drain cleaning, electric snake & H2O jetters, pump station, bacterial additives, curtain drain & sewer lateral installations, backhoe & driveway construction.

Services we don't offer

Well testing, port-a-potties.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.624 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
8%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 1-24 of 24 reviews

Donald O.
11/2018
1.0
septic tank
  + -1 more
Did not respond.
Description of Work: septic system

Rating CategoryRating out of 5
responsiveness
1.0


Rich & Kim C.
10/2017
1.0
septic tank
  + -1 more
are master bathroom and master bedroom flooded , along with are basement , now we need to have the bedroom carpet replaced , we had to throw out our 10 foot christmas tree , 2 rooms of carpeting , 2 kitchen chairs , a samsung t.v. , that was all in my basement , a king size comforter , sheets , pillow cases , at least 8 towels , now we have to put up with the smell , until everything can be replaced and sterilized ...
Description of Work: we needed to have our septic tank drain , and the pipe snaked , and to have a camera sent down , because there seemed to be a clog in the line , they refused to come back ....

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0


Marilyn H.
08/2017
5.0
septic tank, wells
  + 0 more
Everything they have done has gone well.
Description of Work: We have had septic tank cleaning many times. We also had them dig a trench from our well once when that was needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Douglas R.
06/2017
5.0
septic tank
  + -1 more
Barefoot inspected the system and found that we needed to replace the distribution box. The original was 53 years old. The inspector showed me what was wrong, quoted me a price, and agreed to do the work in the next few business days. A few days later they came and replaced the old deteriorated distribution box with a new one. The person doing the work answered all my questions thoroughly. He tested the box by running water through it to make sure that all the leach lines were being fed equally. I was satisfied it was a quality job.
Description of Work: Pumping tank and inspection of septic system for sale of home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Dan V.
04/2016
5.0
sewer cleaning
  + -1 more
It went great. Prompt and on time. After they wonderfully completed the job I contacted them again to do reseed my lawn after I initially declined that option on the contract. They still honored the original quoted price. This company brought back the equipment to my location with no additional charge. This company was great to work with.
Description of Work: All new septic system for our home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

CATHY H.
03/2016
5.0
septic tank, sewer cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

JIM C.
07/2015
5.0
septic tank
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

tom V.
10/2014
5.0
septic tank
  + -1 more
unknown
Rating CategoryRating out of 5

Floyd M.
08/2014
5.0
excavators, plumbing, wells, drain pipe
  + 2 more
It went very well. They were extremely professional and kept me involved throughout the process. I never felt like I had to check up on them. They kept coming back to me to ensure that everything was the way I liked it. They respected me and my property. They took care not to track any dirt through my house which I really appreciated. I would definitely use this provider again in the future and recommend them to anyone. I noticed no foul language and they were very kind despite the heat that day.
Description of Work: They replaced my sump pump, the pipe leading from the pump to the street, and installed a clean out from one of my downspouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Frank P.
07/2014
1.0
excavators, plumbing, septic tank
  + 1 more
Hired to do septic inspection. First visit said the ground was too saturated to give a good assessment. Said they would pump both tanks and come back in 2 weeks. Could not get lid off one tank and don't have the correct the tools. They pumped what they could out of the smaller inspection hole. Charged me full price to pump two tanks (did not fully pump one tank) and inspection ($175). Came back two weeks later, checked distribution box. Noticed roots in leach lines. Cleaned roots from one line, water started to flow. Didn't know if there was a root problem or something else. Spent the next half hour coming up with excuses for every reason to come back. Didn't offer any options to try and clean the lines or regular maintenance. Then talked to the boss for 15 minutes trying to come up with a plan. Off the phone the plan was anywhere between $200 to $1200. Waited another week for a written estimate. Their answer: $500 to dig up the leach lines and figure out what the system may need. Then they could give me a proper estimate to clean or correct the system. It would be then that they could write up the inspection.ump both tanks and come back in 2 weeks. Could not get lid off one system and don't have the correct the tools. They pumped what they could out of the smaller inspection hole. Charged me full price to pump two tanks (did not fully pump one tank) and inspection ($175). Came back two weeks later, checked distribution box. Noticed roots in leach lines. Cleaned roots from one line, water started to flow. Didn't know if there was a root problem or something else. Spent the next half hour coming up with excuses for every reason to come back. Didn't offer any options to try and clean the lines or regular maintenance. Then talked to the boss for 15 minutes trying to come up with a plan. Off the phone the plan was anywhere between $200 to $1200. Waited another week for a written estimate. Their answer: $500 to dig up the leach lines and figure out what the system may need. Then they could give me a proper estimate to clean or correct the system. It would be then that they could write up the inspection. I think AND they made me feel like there only motive was to try and dazzle me with their bull, and try and drag this on to see how much money we can get out of this guy. I'm sure they do this to many people who try to ask questions and learn. I did it for a different reason. I'm a tool maker, I own my own business and the mechanics of a septic system is not rocket science. I also know that they could make a lot more money by coming up with all the reasons to install a new system, then performing simple maintenance. Unfortunately the simple maintenance and cut the bull would have been a glowing review and recommendations by word of mouth. Now all I can recommend is to find someone else. Someone who cares about the customer and not the bottom line.
Description of Work: Not much. Wasted my time and money

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$650

Sally S.
03/2014
5.0
septic tank
  + -1 more
They were truly wonderful - managing all the regulations and options, working with the Department of health staff, coming out to dig holes for perk tests, and, in one day, did all the indoor plumbing work (which meant establishing a new main drain out of our basement), installing the new septic tank and leach bed, filling in the old tank and leveling and reseeding our lawn. The had a work crew of ten people with equipment working the entire day! I couldn't recommend them more highly as they were excellent to work with and did a wonderful job! I would hire them again in a flash and wouldn't even seek other bids!
Description of Work: We had a 20-30 year of septic system that was no longer functioning properly. Barefoot redesigned our entire septic system, worked with the Department of Health to secure approval, and installed the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Pat B.
11/2013
5.0
sewer cleaning
  + -1 more
We were both very impressed with their punctuality, their efficiency, and how cordial they were to my mom, who is a senior citizen. They spent time telling her what they had to do and how it went. I do not remember the cost or exact date of service, but I wanted to support their excellent service with this review.
Description of Work: I did not use them personally, but they were called in to clear my mother's sewer line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stacy S.
12/2012
5.0
septic tank
  + -1 more
Very well. No complaints!
Description of Work: Pump and inspect septic tank. Also provided guidance on how system worked and how to avoid problems. The technician that came was very helpful and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

william T.
11/2012
5.0
septic tank
  + -1 more
unknown
Description of Work: there good people, i recmend them to any one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark L.
06/2012
5.0
septic tank
  + -1 more
Barefoot Septic is reasonably priced. They were efficient clean and polite. I would recommend highly. Th ey were highly responsive.
Description of Work: Barefoot Septic unclogged the sewer line and emptied the septic tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Sharon S.
09/2011
5.0
septic tank
  + -1 more
I scheduled an appointment for septic tank cleaning and they were able to come the day and time I requested. They arrived promptly. My service person was a pleasure to work with, professional, knowledgeable and friendly. We have 2 septic tanks and the first is a very old tank that is huge and easily accessible. On the other tank he had to dig the cover up. Once it was pumped out, he checked and saw it was a 2 compartment tank. He located and dug up the second cover and pumped the second compartment too. We didn't even know there was another cover and compartment. I really appreciated that he took the extra time to do a thorough job. I would highly recommend them.
Description of Work: Pumping of 2 septic tanks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$442.8

Scott K.
08/2011
1.0
septic tank
  + -1 more
terrible.
Description of Work: We had a problem with our septic system/water drainage in our yard. We looked around for a company that did this kind of work and found Barefoot online. I called them and described the problem and they called back and setup a date to come check things out. The person who showed up was on time and very professional. He looked at our yard and made some suggestions and came up with a few different options for us. 3 total, i believe. He took some measurements and told me that he would send me a written estimate for each option for me and my wife to look over. That was the last contact I had with them. He never sent the estimate. He never returned my call. They never responded to emails. I have NO idea why and we stopped trying to contact them. We have a different company now that is going to do the job and we are very happy with them. I'm not saying that this company does bad work or would not be able to handle the job in our yard or even that they charge too much. They just never responded....for whatever reason. Very unprofessional....no class. We will certainly not ever call this company again.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
5.0


frederick E.
07/2011
5.0
septic tank
  + -1 more
fast and efficent service
Description of Work: regular three year septic pumpimg

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Brigit H.
10/2008
4.0
septic tank
  + -1 more
The whole experience was a hassle, and if they had done a good job in the first place things would have gone much smoother. In the end, though, they came through and reduced the price and got the job done. John Barefoot was a pleasant man to work with, and I never felt that he was trying to do me wrong, I just had to keep on him to get the work done.
Description of Work: Barefoot installed a new leach field and tank on our property.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$1,600

Sally S.
10/2008
5.0
plumbing, septic tank, wells
  + 1 more
Scott Barefoot assessed the project, suggested a plan and worked with the county health department to develop plan and secure permit. He prepared the perk test holes and worked with the health department to ensure that the plan was approved. Once approved, he scheduled the work promptly. The work was completed in one day - a crew completed the outside work while Scott Barefoot worked on the plumbing. We were completely astonished that they could do this much work in that short time frame. The work was exactly as contracted and of excellent quality. We were extremely pleased with the work and this company. We would highly recommend them for any septic or sewer project - wouldn't hesitate to call them again.
Description of Work: Replaced septic tank and leach field, pumped and filled old septic tank and dry well, replaced all discharge plumbing in basement, machine graded all exterior area affected by work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,700

JANE K.
09/2008
5.0
septic tank
  + -1 more
Happily, Kevin came a day early, on one of the hottest days of the year, dug out access plate and pumped the tank in under an hour all for the reasonable sum of $238. Very nice and polite AND refilled over access plate when he was done. Perfect.
Description of Work: Pumped septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238

08/2006
5.0
wells
  + -1 more
We had interviewed six companies trying to get educated on what to exactly go ahead and do. Barefoot Septic Systems spent lots of time explaining every option. They were very careful around the pine trees and other things in the yard. The price was also a value.
Description of Work: Barefoot Septic Systems installed a new septic tank and piping in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

mara D.
08/2006
4.0
wells
  + -1 more
Barefoot Septic Systems was recommended by a friend and I was very pleased. They were able to fix the problem without putting in a new system. We had backing up in our basement and they came immediately. They were very knowledgeable of what needed to be done.
Description of Work: Barefoot Septic Systems fixed the septic system which was backing up in the basement.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

08/2006
5.0
wells
  + -1 more
Barefoot Septic Systems were easy to get a hold of and did a wonderful job. They did exactly what they said they were going to do and were professional.
Description of Work: Barefoot Septic Systems came out and pumped the septic tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

    Contact information

    2920 Telephone Rd, Caledonia, NY 14423

    www.barefootseptic.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Septic Systems,
    Wells and Pumps,
    Sewer Cleaning,
    Plumbing,
    Excavating,
    Drain Pipe Installation

    FAQ

    Barefoot Septic and Sewer Inc is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Barefoot Septic and Sewer Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Barefoot Septic and Sewer Inc offers free project estimates.
    No, Barefoot Septic and Sewer Inc does not offer eco-friendly accreditations.
    No, Barefoot Septic and Sewer Inc does not offer a senior discount.
    Yes, Barefoot Septic and Sewer Inc offers emergency services.
    No, Barefoot Septic and Sewer Inc does not offer warranties.
    Barefoot Septic and Sewer Inc offers the following services: Install new septic systems, repair old systems, perform septic inspections, rejuvenate leach fields, fix blockages and breaks as well as pump & maintain your septic tank, general excavating and site work, drain cleaning, electric snake & H2O jetters, pump station, bacterial additives, curtain drain & sewer lateral installations, backhoe & driveway construction.
    Well testing, port-a-potties.

    Contact information

    2920 Telephone Rd, Caledonia, NY 14423

    www.barefootseptic.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed