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Extreme Clean

Carpet Cleaning, Oriental Rug Cleaning, House Cleaning,

About us

We're a family owned & operated business – always have been, always will be. We've made cleaning of every variety from residences to small businesses our life's work. Give us a call today and see what a difference we can make for you. Carpet, tile and upholstery cleaning, specializing in state of the art rotary hot water extraction for carpet cleaning.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Residential & light commercial carpet cleaning, tile, grout, floor & upholstery.

Services we don't offer

Hardwood floors, marble, porous tile, flooring & leather upholstery.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.941 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.7
punctuality
4.9
Showing 1-25 of 41 reviews

Heidi W.
08/2018
5.0
carpet cleaners
  + -1 more
He did a fantastic job. I did not have high expectations because the carpet was pretty stained and he far exceeded my expectations. It looks great. Will definitely use again.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew M.
07/2017
5.0
carpet cleaners
  + -1 more
Went great. He was friendly, efficient, and punctual. It was an Angie's List deal and I was happy with it.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Peter W.
07/2017
5.0
carpet cleaners
  + -1 more
Excellent professional service though vendor did not initiate contacting customer after payment. That fault laid in the communication channel between Angie's List and the vendor. Would definitely use vendor again.
Description of Work: Shampooed living room and family room area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Ruth M.
05/2017
5.0
carpet cleaners
  + -1 more
Jeff did a wonderful job! I would definitely hire him again to clean my carpets.
Description of Work: I bought the $89 deal for four areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William S.
05/2017
5.0
carpet cleaners
  + -1 more
Excellent. Carpet was cleaned as expected.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Ruth T.
05/2017
5.0
carpet cleaners
  + -1 more
He was was on time, did a fantastic job, cleaned up after, and a very nice gentleman.
Description of Work: They cleaned the carpets:my steps, den, hallway, and living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ian B.
04/2017
5.0
carpet cleaners
  + -1 more
Was on time, did a great job , answered all questions,
Description of Work: 2 rooms carpet , stairs and landing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

JOHN M.
02/2017
5.0
house cleaning, oriental rug cleaning
  + 0 more
They do more carpeting, or shower stalls. It was one person, the owner of the company. The family room is 20 by 24, its an large room. It took them 1- 1 1/2, to complete. No problem at all. Very friendly. He is has dogs himself, my dogs love him.
Description of Work: Shampooed rugs, and cleaned shower stalls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna S.
01/2017
5.0
carpet cleaners
  + -1 more
Jeff was prompt and thorough. The carpets have a wonderful clean smell. I will call him in the future to clean our recliner.
Description of Work: Needed some carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$97

john P.
10/2016
3.0
carpet cleaners
  + -1 more
This company is never available to talk and doesn't respond to emails in a timely manner. I'm going to cancel this and get my money back. I purchased on 9/12, and have not been able to speak with Jeff once. It's now 10/17. I cannot comment on the quality of service but I would not choose to do business with this company again.
Description of Work: Paid for one of the Angie's list deals for carpet cleaning.

Rating CategoryRating out of 5
value
4.0
responsiveness
1.0

$97

Ian D.
10/2016
5.0
carpet cleaners
  + -1 more
It took a while to coordinate schedules, but the Extreme Clean team performed the requested cleaning very well and in a timely manner. I was very happy with the services provided and the overall value received.
Description of Work: Carpet cleaning of stairs, a hallway and area rug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Michael B.
09/2016
5.0
carpet cleaners
  + -1 more
I've been through a number of carpet cleaners over the years, mostly through online deals, and I've had highly variable experiences. I've had the megachain-cleaner with the vacuum in a van, down to the enterprising individual who showed up with what looked like a department-store rental cleaner. When it comes to carpet cleaning, mileages definitely vary. Extreme Clean was a pleasant surprise. He has a professional-grade machine, but it does enter your house. More importantly, he uses it conscientiously. He went over the carpeted stairs in detail. He wasn't rushed to get to his next appointment. Problem spots were points of concentration, and he gave advice for the few that he couldn't remove (which have been there for years; no one can remove them). The carpets were, in a word, clean at the end of it all. If there is one warning, it's in the scheduling; make your reservation well ahead of time, because you'll have to. Rates seem reasonable; moreover, the rate I received through Angie's List is the same he will quote me in the future, or so he says. I will be doing business with him again; no more shopping around.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Edward M.
08/2016
5.0
carpet cleaners
  + -1 more
Great service. Friendly & professional. He texted the day before to confirm appointment. Will definitely use his services again.
Description of Work: Cleaned rugs in two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Fred S.
07/2016
5.0
carpet cleaners
  + -1 more
Very good, arrived on time, did the job. Very professional. Will use again In future.
Description of Work: Clean rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

John L.
06/2016
5.0
carpet cleaners
  + -1 more
Excellent choice of providers. Great job.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

John L.
05/2016
5.0
carpet cleaners
  + -1 more
Arrived on time , personable , right to work. Competed work in reasonable fashion . Left instructions for after carpet dried. Recommended repair of small tear. would recommend this company.
Description of Work: Cleaned Carpet in 3 Area's

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Sandra G.
04/2016
5.0
carpet cleaners
  + -1 more
He arrived right on time and went right to work. Jeff did a great job, the rugs look beautiful!
Description of Work: Two staircases and one room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Ruth A.
03/2015
5.0
carpet cleaners
  + -1 more
We had a coupon for $49 for 3 rooms, and called Jeff to make an appointment. I left a message and my call was returned the next day. When he arrived, Jeff was very professional and explained his method of cleaning and also gave us some tips along with way to keep the carpet clean. We added several rooms, which he did for a VERY reasonable price. By the time he was done, our carpet looked brand new! We are going to follow-up in a few months for a second cleaning for rooms we did not have done on that day. WE HIGHLY RECOMMEND this business and have passed this word along to friends and family. You will not be disappointed!
Description of Work: Cleaned our carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Shawna L.
04/2014
5.0
carpet cleaners
  + -1 more
Jeff is exceptionally friendly and professional. He had a cancellation so he called and asked if he could come early - which I was thrilled about. He and his assistant were fast and efficient. When I called to schedule originally (I had purchased a voucher from Get My Perks) I only thought I would have two rooms, when he got here I asked about other rooms and an area rug - all of which he said were no problem. The price was reasonable $49 for the voucher and $75 for the extra rooms and rug. When I called to schedule originally I left a voicemail and had a call back within 24 hours. I also got a reminder call.
Description of Work: Cleaned my carpet and three rooms of tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Anita L.
10/2013
1.0
carpet cleaners
  + -1 more
I got a voucher from Amazon for their services and left 4 messages for them so that I could schedule. Amazon also tried to get them to respond but did not hear back. If they want to put out deals, they should honour them. Based on their excellent reputation, I purchased the deal but was never able to redeem it. So I have no idea if they are good...perhaps only if you pay full price, which is fine, but then they shouldn't offer a deal.
Description of Work: was supposed to carpet clean

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0

$100

Response from Extreme Clean
We made several attempts to contact the customer. We left messages but unfortunately we did not hear back from her. We have a policy that after 2 attempts to contact the customer we then stop attempting to make a call are last attempt was on 9/19/13. Also Amazon has contacted us in the past with customer requests and or questions which we respond to immediately, we never received any information from Amazon in regard to this specific customer. Unfortunately with on line voucher purchases we the retailer receive no personal information on the potential customers that purchase our vouchers, so we have to rely on them to contact us to redeem the voucher. The customer always has the option to receive a refund for any service that they have not used up until the voucher expiration date. We have an excellent record with Amazon with over 400 vouchers purchased to date.

Brenda V.
09/2013
5.0
carpet cleaners
  + -1 more
They did a great job. Enough said.
Description of Work: Cleaned 2 rooms of carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

jean Marie M.
04/2013
5.0
carpet cleaners
  + -1 more
It went very well - overall.
Description of Work: The job consisted of two rooms: a living room and a bedroom . Small and medium sized items were removed by the owner - most larger items were pretty easy to clean around - a few were moved carefully aside and then and put back by Jeff and his son. They arrived promptly - even a little early -and worked quickly but thoroughly. I was most pleased with the results since both rugs were quite old and had been without cleaning for several years.. They look almost brand new. The arrangements made over the phone to talk about having the work done, was handled very much to my satisfaction. All my questions were answered completely and in a very friendly but business like manner. I liked doing business with them. I would definitely have them do other areas when the time comes and would refer them to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

David B.
03/2013
5.0
carpet cleaners
  + -1 more
Scheduling was easy with good communications. We were offered suggestions on what needed to be moved and items they would rather leave in place (eg: large pieces and those containing electronics). Received confirmation calls the night before and an hour or so before arrival. Services were performed promptly with consideration given to areas that needed special attention. Owner and his son were easy to work with and did a good job cleaning up before leaving the property. Upon completion most carpets were wetter than expected and took 24-36 hours to fully dry. Some upholstered furnishings with concealed hardwood wood legs leached stain onto the damp carpet. The owner identified most of these during cleaning and placed plastic bags on the legs. Unfortunately, one bag fell off and another item which at first appeared to have insoluble stain slowly transferred color to the damp carpet. Most of the permanent staining is in hidden areas and we plan to replace those carpets in a few years. All of the furnishings that leached were purchased from Stickley in the early 90s; I suspect a supplier issue as the owner mentioned such bleeding is quite unusual. I do not hold Extreme Clean accountable as they made reasonable efforts to identify and prevent staining before it occurred.
Description of Work: Cleaned carpets in four rooms, stairs and hallway. Carpets were not excessively dirty but had never been professionally cleaned.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Patricia C.
11/2012
5.0
carpet cleaners
  + -1 more
The first time they arrived for my cleaning service, there was a mix-up on my part, and we were not home to open the door. We re-scheduled, expecting a trip charge or some kind of penalty for our mistake, but everyone we talked to was very gracious. The cleaning was rescheduled and they made the carpets look new. The pet odors were neutralized with a special spray. I was very happy with the service provided
Description of Work: I used Extreme Clean for carpet cleaning services. There were heavily stained areas, and some pet odors in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Cheri W.
09/2012
5.0
carpet cleaners
  + -1 more
I bought a group-on for $80 to clean three rooms. The rooms are not big and Jeff Latham (owner) included the hallway. I asked for the stairway to be done, which he did for $30. He did an excellent job and removed stains that I did not think would come out. He was very professional and moved furniture to make sure all of the carpet was cleaned. I was very happy with his job and will be sure to call him in the future.
Description of Work: Cleaned the carpet in my living room, dining room, bedroom, hallway and a stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110
    • 1(current)
    • 2

Contact information

7790 Byron Holley Rd, Byron, NY 14422

www.getextremeclean.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Ceramic Tile

FAQ

Extreme Clean is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Extreme Clean accepts the following forms of payment: Check,MasterCard,Visa
Yes, Extreme Clean offers free project estimates.
No, Extreme Clean does not offer eco-friendly accreditations.
No, Extreme Clean does not offer a senior discount.
Yes, Extreme Clean offers emergency services.
No, Extreme Clean does not offer warranties.
Extreme Clean offers the following services: Residential & light commercial carpet cleaning, tile, grout, floor & upholstery.
Hardwood floors, marble, porous tile, flooring & leather upholstery.

Contact information

7790 Byron Holley Rd, Byron, NY 14422

www.getextremeclean.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM