CHEAP GEEK

We like to support local businesses but I wouldn't return or recommend them. The work provided was sub-standard and expensive. The problems with her computer were not resolved. We ended up going to the Geek Squad at Best Buy and purchasing a service contract for about the same money and are very pleased with it.

During the process of virus removal and software restoration, apparently much more work was involved than was first reflected by the initial cost estimate. The infections went deeper into the software systems than had been thought, and we needed some obsolete programs, eg Corel, restored. We believe that the final price was fair for the extra effort expended. Also, we did not have to change any of our techniques for using the computer; the change was "seamless" or "bumpless" for resuming our use of the computer. What we learned from this experience is that various anti-virus measures we had installed did not protect our computer completely from viral infection. Now we are more careful about accepting e-mail and other possible sources of potential problems. We may have to have the computer software cleaned up more often than once in 12 years. We think it pays to consult such a fine and honest professional; and if necessary to wait longer for and pay more for a better result. The higher cost for service, although not welcomed at first, now seems to have been a good investment. The machine has been working well for five months.

See above.

They found the issue quickly and fixed it. The laptop has been operating properly since.

I was having problems with a slow computer ,which appeared to have a virus. I brought it to the Cheap Geek and when i pick up the computer it ran as good as new,it was fast and i was very impressed. I have used them for years for all my family's computer needs as well as for my small business. They are fast ,affordable,attentive,unique and I WOULD HIGHLY RECOMMEND THEM TO all my friends and fellow Angieslist members

suggested working on the computer at his place of business-- I elected to contact malwarebytes --- Provider gave me the names of two companies and that solved my problem.

Some improvements made, but far from a complete fix. Only solution offered to achieve a complete fix was to reformat the hard drive. Facility was filthy and cluttered. Most (if not all) of the staff were chain smokers. The place absolutely reeked. A resident dog deficated on the floor in the middle of the customer receiving area while I was dropping off my PC. The repair was only a partial fix.

They ran software diagnostics for several hours to identify problem and then fixed software. Took less than a day to fix. They also said if it happened again to just call them and they would talk me through the fix (my wife is a computer specialist and she could not find the problem). Another company wanted $90 just to look at the laptop.

I dropped off my netbook and laptop for quotes and repair. They called me the same day with quotes to repair each item. Thy repair estimate on the laptop was $75 to load on new software. The repair for the Netbook was $100 for a new screen. We decided to repair both. They called me the next day to tell me the laptop hard drive was damaged and they could not load the software. A new hard drive would be $250. We decided not to repair the laptop. The netbook was two days later. They charged $75 for the screen and $25 to install it . They only charged me $25 for the service diagnosis on the laptop we did not repair. They were very prompt and they contacted me several times with updates. I would recommend and use them again

Computer was totally locked up. I was unable to sign in to windows or access any files. I called Cheap Geek and explained the problem. She indicated that the operating system may need to be reinstalled and quoted me a price. I dropped off the computer for repair. I was contacted after about one week and advised they had spent hours working on the computer but were unable to correct the problem. Therefore, the only solution was to reinstall the operating system and back up my files. The repair was completed in a few days and I was called to pick up the computer. It worked for about a week and then suddenly froze up again and would not boot up. I called the office and spoke with a technician who told me to bring it back and they would fix it at no additional fee. I was advised it had another infection and they recommended a maleware program that I should download immediately before using the computer again. I did that and have had no further problems. I was very pleased with the Cheap Geek and would recommend them for computer repair and reasonable prices.

Cheap Geek helped us out with our computer. He is good and does efficient work. He explained what needed to be done and quoted a price. We chose to pay more so our favorite defaults reinstalled.

MY HUSBAND DEALT WITH HIM. HE HAD PROBLEMS AT FIRST, BUT THE GENTLEMEN CAME BACK IN HALF AN HOUR AND FIXED IT. HE WAS GOOD. HE FIXED THE COMPUTER. HE IS CHEAP.