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YOUR PC MEDIC

Computer Repair

About us

NO TRAVEL CHARGES. IN STORE OR ON-SITE SERVICE. START AT $60.00/HOUR. 10% DISCOUNT ON ALL LABOR CHARGES FOR US MILITARY VETERANS. AFTER HOURS SERVICE AVAILABLE WITH APPT.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

TROUBLESHOOTING SOFTWARE AND HARDWARE. HARDWARE AND SOFTWARE UPGRADES. NETWORKING. CONSULTING. VIRUS AND MALWARE REMOVAL.

Services we don't offer

CABLE RUNNING.

Amenities

Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Showing 1-1 of 1 reviews

JOHN C.
05/2007
3.0
computer repair
  + -1 more
Ron seemed pretty knowledgeable about computers and responded in a reasonable time frame. When he replaced the power source, he somehow caused the computer to fail to recognize all the internal drives. He returned to fix it, but that meant I had to take additional time off from work. We ordered the video card he suggested, and he told us to install it ourselves. This failed in short order and required another video card and removal of the computer from the house for a week (and additional service charges). When this computer was deemed "fixed," it also didn't recognize the CD or DVD drives, and required yet another home visit (with some resistance from Ron, I might add). Ron seemed reluctant to provide parts and install them, preferring that we do it. I would expect that the service person would test any repaired machine before returning it for use.
Description of Work: Provided on-site computer repair services for 2 PC's. Ron replaced a power source in one Dell computer, that was apparently damaged by movers. He had us order a new video card on-line, for a second Dell computer, and returned two months later when the same problem recurred.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$450

Response from YOUR PC MEDIC
REPLACED CUSTOMER POWER SUPPLY. POWER SUPPLY STILL FUNCTIONING FINE. PROVIDED CUSTOMER WITH OPTION OF ORDERING VIDEO CARD THEMSELVES FROM MY SUPPLIER SO THAT THEY DID NOT HAVE TO PAY MY MARKUP OR PAY LABOR FOR INSTALLATION. INTERNAL DRIVE PROBLEM WAS CAUSED BY AN UNRELATED CD ROM DRIVE FAILURE ON A COMPUTER NEVER SERVICED BY US. TOTAL CUSTOMER BILL FOR POWER SUPPLY, VIDEO CARD AND 1.5 HOURS LABOR INCLUDING TRAVEL TO CUSTOMER SITE 3 TIMES AND TAX = $290.05. CUSTOMER INDICATED NO DISSATISFACTION AT ANY TIME TO ANY OF OUR REPRESENTATIVES.

    Contact information

    58 INDIAN CHURCH RD, Buffalo, NY 14210

    www.yourpcmedic.net

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    YOUR PC MEDIC is currently rated 3 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    YOUR PC MEDIC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, YOUR PC MEDIC does not offer free project estimates.
    No, YOUR PC MEDIC does not offer eco-friendly accreditations.
    No, YOUR PC MEDIC does not offer a senior discount.
    Yes, YOUR PC MEDIC offers emergency services.
    No, YOUR PC MEDIC does not offer warranties.
    YOUR PC MEDIC offers the following services: TROUBLESHOOTING SOFTWARE AND HARDWARE. HARDWARE AND SOFTWARE UPGRADES. NETWORKING. CONSULTING. VIRUS AND MALWARE REMOVAL.
    CABLE RUNNING.

    Contact information

    58 INDIAN CHURCH RD, Buffalo, NY 14210

    www.yourpcmedic.net

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM