T-Mark Plumbing, Heating, Cooling & Electric

T-Mark gave me a very reasonable estimate to replace all the galvanized pipes in my home. I got 4 estimates in all and T-Mark’s estimate ranged from $3k to 9k lower than the competitors. The guys were professional and had the job done in a timely manner. I would recommend.

excellent service..I was told they would be by 8.15..almost 9 when he came..but excellent service.

Yes. I had a 220 line put in for a new Dryer. Very happy with their work. Arrived on time and answered all of my questions and kept me informed as the work progressed.

Excellent work, service, timely and professional. The office staff was excellent and helpful. Fast service needed and provided. Used this company before and was just as pleased as the other times. Brian was absolutely fantastic.

Quick response time. Everyone involved was very polite and respectful.

I scheduled a repair service call for 11:00 am. However, they called at 9 am, requesting a shift in the schedule to 3:00 pm that same day. The reason provided was the distance between my location in Hamburg and their current location in Amherst, which they hoped to avoid driving back and forth between. I agreed to the reschedule under the condition of their punctual arrival at the new agreed time. Unfortunately, there was no sign of them at 3 pm. By 5 pm, having waited two hours, I called the service number. Their response was that they were scheduled to arrive after one more stop at Blasdel. At that point, I decided to cancel the service call and seek services elsewhere. What I found disappointing was their decision to impose a 10-hour workday on their employees, even on a Sunday. Even more concerning was their lack of communication with their customers regarding service updates, as well as their failure to honor their commitment. This is crucial, as a timely service delivery is as important as the service itself. I believe it's only fair that customers are kept in the loop if there are any changes to the agreed schedule.

T-Mark came to work on a very old boiler that was not heating properly. The technician Scott arrived within the scheduled time window. He was very knowledgeable about boilers and was able to quickly diagnose the problem. No parts or replacement was necessary. He also gave me some helpful tips on the system we have. All in all, a great experience.

Terrible. Charged me over $200 for 5 minutes work using parts i supplied six months ths ago and it fell apart last night. This company overcharges for shoddy work

It went well, Professional on time, very quick and knowledgeable.

Contractor failed to submit rebate information that was requested by new York state and subsequently the consumer was not able to receive my rebate. The customer contacted multiple times the contractor had various times and failed to receive either a response or a sufficient answer for the rebate question.

They did a good job, were consentious and and kept the mess to a minimum.

Great response, promptly came out to repair. Helped me with a rebate too! Thanks tmark

Very well. Work was done as quoted.

Great service for a new furnace. I highly recommend.

Well it ended up working out. Had to return when it happened again. Called no problem he was out the next day. An it is all good. Very polite young man.

Very well. Were friendly and performed the work in a timely manner.

T-Mark Plumbing is the only Plumbing Co. I go to.

very well. clean fast and reasonable. would use again if needed

Perfect, on time, professional, courteous, knowledgeable, respectful, and all with a smile.

Very quick and seamless install. 10/10 recommend.

Quite well, only took 5 minutes to fix. Wasn't too happy about having to pay for full service call when would have been nice to have paid less especially with the brief amount of time at the most 10 minutes being generous I know because I was there with him watching but they came so no major complaint.

Professional job done with respect to Covid 19 guidelines

Really well. I had 3 plumbing companies provide an estimate on the work. T-Mark had the quickest turn-around with the estimate, the costs were quite reasonable, and their execution on the job was outstanding. The technician who did the work was terrific. Friendly, respectful, and super competent. Can't say enough good things about my experience with them.

Jacob was timely, respectful, professional. Absolutely no complaint. He reminded me of the rebate for this service snd made it easy

Did a very professional job gave me the information I needed so I could take action