Stanley Steemer Cheektowaga

I swear by Stanley Steamer. They did my wood floors and they were fantastic. I thought it was reasonable because it was the entire house. I thought the pricing was good. Quality of their work was very good, very good. You call up, you set a time and they are there right then. They're very professional.

Excellent job. They even did a follow on deodorizing it really works. Employees are top notch.

I've had a very good experience. They did a very good job. They're very efficient, they clean up well, and after themselves. They know what they're doing. I have no complaints. They were punctual, very professional, and friendly. I'll use them again.

It was pricey. They are a little expensive. They?re in, they?re out and do a decent job. I think the problem with Stanley Steemer is that they give you a price, then they try to sell you a lot of stuff, and it really bugs me. The worker was respectful of my house.

Excellent. On time, very responsive, great job.

Did nice job - professional demeanor. Would use again.

They came on time and did a wonderful job with the carpet looking great

Very pleased with my service. The men were prompt, polite and quick. Many of the spots and stains that I was worried about came clean and the carpets look wonderful! I will definitely call them again.

When I booked the appointment over the phone the customer service rep was very nice, I made an appointment to have my grout cleaned and sealed as well as have my hardwood floor cleaned and a clear coat applied. I was told the grout would be restored to its original color and the clear coat on the hardwood would fill in all of the tiny scratches in the clear over coat. What a mistake to use this company. They charged my $734 and my floors look no better than they do after a regular house cleaning. What they do try to do is UPSELL you on extra services. They tell you that your floor would look like new-but only if you buy their extra services.. Then they give you a and quot;specialand quot; price--today only. $1600 for color seal... Worst experience with any provider EVER... After they left I took a toothbrush and cleaned my grout--you should see the dirt I removed on my own. They did not even bother trying to clean under cabinets, etc. Places you could reach if you just bent over. TOTAL WASTE OF MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It's just a way for them to get in your home and sell you more products.

A little pricey, but overall excellent, professional service.

We have had the same crew from Stanley Steemer do carpets, wood floors and now concrete. Were looking for someone to pressure wash outdoor concrete areas on short notice and, after finding no availability with other services, decided to try Stanley Steemer. Luckily, the Chheektowaga location does provide this service. Two people came. They were on time and did a thorough job which took them about 4 hours. A miscommunication with their central booking personnel resulted in them not having the right equipment along the first time so they returned early the following morning to complete the work. Great job and well worth it since the other option was to rent a pressure washer and do it ourselves. Will definitely call them again for any major surface cleaning projects indoors and out, since we now know that they do more than just carpets and upholstery.

Just called them for estimates...did not end up needing them.

The did fine. We got what we expected, and the carpet looked better afterwards. It took a few days to dry, even with the heat on in the house. But, no problem.

The reservation process was simple, I went online, picked the areas and type of cleaning I needed. I knew exactly how much I was going to pay and left a Comment to call me ahead so I can secure my pets. As requested they called ahead, the gentlemen that showed up were professional and intelligent on carpet cleaning. They wore protective covering on their boots (it was cold and wintry out). They quickly assessed the area with me, asked a couple questions to ensure they knew what they needed to know (any problem areas, how old is the carpet, etc). I was not going to ask them to remedy, but there was melted wax on my carpet from a poorly made candle that melted alongside my dresser onto the floor. He advised me he can do it, gave me some quick instructions to help him (boiling water), and he cleaned it up better than I ever could have. He also suggested due to my pets leaving behind biological evidence (pee, puke), that the deodorizing is important and he explained why. It was worth the extra cost. You get what you pay for with Stanley Steemer. They worked so fast and were done in no time. They asked for my approval of the areas and it really looked like a brand new carpet. The scent of the cleaned area was odorless and that was a good thing for me, I dont want any coverup scents. You just have a really clean and clear carpet. They also move as much furniture as they can and place inch high spacers under your furniture so that it can dry underneath. This included my Treadmill - which is insanely heavy. I was not expecting that. These guys rock. I will continue to use and recommend stanley steemer in the future.

All in all, I would call them back.

Showed up on time. Explained process. Very professional and friendly. However, the registers were not really and quot;sealedand quot; which would make the suction less effective. Also did not replace registers correctly in all areas and clean well. Also left humidifier hanging off of furnace, I had to re-install.

Pretty good. They talked me into cleaning and freshening the hardwood floors. The carpets were cleaner, but around the edge by the walls it looked like the steamer head could not get into some areas leaving very dirty looking spots. There was a spot on the hardwood that looked like the refresher had missed. There was also an area between the kitchen and sunrThey actullay called to see if I was staified and sent a team out to re-inspect. the hardwood was redone and looks better. The dirty areas in the corners had some and quot;technicaland quot; reason and were not re-treated.

everything went great and smooth no problems.

Great professional service. I got a confirmation call the night before the appointment and a call 30 minutes prior to the service men arriving. The service men assessed each area before doing the cleaning and quickly completed the job. The estimated price provided when I made the appointment was the price I paid - no surprise price and quot;bumpsand quot;. As my carpet dried, two areas (one in the living room and one in the family) began to reveal stains that were not evident immediately after the cleaning. I called the next day and explained the problem. The call taker immediately scheduled a follow-up appointment and the service team arrived promptly as scheduled the following day. The service tech explained the probably cause of the problem and re-cleaned the areas - no additional charges. The stains did come up and Stanley Steemer will be called again when I need my carpets need cleaning the next time.

Dog had been sick and used the carpet as a toilet, the carpets looked and smelled new after the cleaning.

Booked appointment online and was satisfied with this process. A day or two prior to the cleaning date, received a call confirming my appointment and was informed the crew may come at 9:00 AM instead of 11 AM. The crew finally came at 1:30 PM and I had to call to find out their ETA. When I mentioned to the cleaner that I was told there was a chance they would arrive at 9 AM he seemed surprised as they had a full morning.

They came on time, polite and worked fast.

Great. Workers were very professional, courteous and had no problems answering any question we had. Did the job for about 7-10 days, which may seem like a long time, but they did almost our whole house during that time frame. I would definately recommend this company to any and everyone who would listen. Have had a very hard time finding good, competant people/companies to have work done for us. I found this company and the guys who did they work to be extraordinary. Am VERY pleased with the work and results. Would definately have them do work in our house again, and they are. Have them scheduled for our kitchen tile to be cleaned.

They did an amazing job. I was most surprised about the hardwood floors because I didn't know they did that kind of work. There was no odor at all.

They had this machine that they bring that sucks all of the dust and wood particles and dust out of the ai so your house doesn't get all messed up. They were fast and efficient. We loved it. The price was good. We would use them again. I plan on calling them. We are going to rip out the living room rug and do the same thing. They also took away my old rug. Which they didn't even tear out. I tore out the rug, rolled it up and put it beside the house. They took it away for me. I thought that was a plus too.