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Rainbow International of Buffalo

Carpet Cleaning, House Cleaning, Oriental Rug Cleaning,

About us

Whether facing water, fire, smoke or mold damage, people need help and they need it fast. Home and business owners facing water, fire, smoke or mold damage expect fast, reliable and professional help. For thirty years they’ve turned to the restoration and cleaning experts at Rainbow International. With hundreds of rapid response emergency service locations across the United States and Canada, Rainbow International provides the assistance you need, when you need it. Here is what you can expect from Rainbow International restoration services specialists: Polite and clean-cut, with a friendly smile and attitude Honest, dependable and always working with your best interest in mind Knowledgeable and trained in the latest restoration and cleaning techniques and equipment IICRC certified in water restoration Drug and background checked Professionally attired with a personal I.D. badge Uses a Rainbow floor mat to wipe his feet Wears waterproof shoe protectors in your home or business to keep things clean Thoroughly explains the restoration process and welcomes your questions Takes photos - before, during and after Provides you with full documentation and job scope before any work starts Waits for your approval to begin the job Cleans up after the job is done - as if he was never there Welcomes your feedback and offers you an opportunity to give it through a survey.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Restoration: Water Mitigation Fire & Smoke Damage Restoration Mold Remediation Board-Up & Tarp-Over Service Full Service Reconstruction Carpet & Cleaning Services: Expert Carpet Care & Repair Spot, Stain & Odor Removal Drapery & Upholstery Cleaning Overspray Protection Air Duct Cleaning Content Inventory & Pack-Out Tile, Grout & Hard Surface Cleaning

Services we don't offer

Ask for details.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.817 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
18%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-17 of 17 reviews

Laura P.
11/2015
5.0
carpet cleaners, house cleaning
  + 0 more
EXCEPTIONAL work at an EXCEPTIONAL price!!!! I needed to have them clean while I was at work and they did an exceptional job returned furniture back to its original position -- they even removed the dog urine stains and smells!
Description of Work: Cleaned carpets in duplex (2 living rooms, 1 den, 2 dining rooms, 2 staircases, 2 hallways).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Marianne S.
07/2015
5.0
carpet cleaners
  + -1 more
It went very well. I am now enjoying the use of my fine rug as a result of their great service.
Description of Work: I had a rug that was not cleaned properly by another vendor. I wish I would have taken it to Rainbow International of Buffalo as it would have been done properly the first time. I would highly recommend them. They are very pleasant to deal with and do a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Gerry M.
01/2015
5.0
carpet cleaners
  + -1 more
They were great and got the job done on time.
Description of Work: We are selling my father's house and they came to pull up all the carpet, about 1,000 square feet worth.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Alice R.
09/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Had slight odor they cleaned I ordered from eBay they delivered it to the cleaner they took a week and delivered it to my door cleaned
Description of Work: Cleaned large Asian rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Matthew D.
06/2014
5.0
carpet cleaners, house cleaning
  + 0 more
unknown
Description of Work: steam clean 3 bedrooms hallway stairs and family room.the talk was running late he didn't call prior standing he was 30 minutes behind they came in did their job right away very professional very polite war bootys tonight tractor in and out of the house. They put all the furniture back once they left, other than damp carpet you would never known they were there. Whole job took about 2 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$194

susan H.
05/2014
4.0
carpet cleaners
  + -1 more
They were courteous and on time, did the service efficiently. However, I didn't like the way the carpet smelled after. It had a chemical odor to it.
Description of Work: Big Deal for carpet cleaning in 3 rooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$119

Charlene G.
01/2014
5.0
carpet cleaners
  + -1 more
Our technician was Robert, he couldn't have been more polite and respectful. He arrived wilthin a few min of our scheduled app. He asked some questions about the job we contracted for and then got right to work. He answered all our questions knowledgably, He did a wonderful job on our "ancient" carpet, the traffic patterns disappeared and the areas that get lighter use looked like brand new when he finished. Our greatest concern was how much residual moisture there would be. Both Robert and the owner of the company assured us that the carpet would be dry in 6 to 8 hours. Robert recommended that we get some fans going even though it was winter and the windows and doors were closed tight. By Golly, it worked! The carpet WAS dry within the time frame given much to our relief. We are very pleased with services provided by Rainbow International and highly recommend them!
Description of Work: Cleaned three rooms of wall to wall carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Rainbow International of Buffalo
Thank you for your kind words! Please feel free to contact us any time for your future cleaning needs.

dennis W.
01/2014
4.0
carpet cleaners
  + -1 more
My experience went very well. The staff was professional and pleasant while visiting. I was pleased with the outcome of the service and would recommend this company to others.
Description of Work: They came to clean 2 of my carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ginamarie L.
10/2013
1.0
carpet cleaners
  + -1 more
Never heard from company
Description of Work: I called over two weeks ago for an estimate on cost for cleaning three rooms, hallway and stairs. Never heard back from anyone. A representative took my information and told me someone would call me back that evening, if not first thing in the morning. I never heard from anyone at the company.
Rating CategoryRating out of 5

Response from Rainbow International of Buffalo
Member, I am terribly sorry for not returning your phone call. Calls of a non-emergency nature are returned the next day. I have located the message taken by our answering service, dated October 14. In all honesty, I don't recall seeing the original message and just located it with other completed paperwork. It must have been picked up with that pile and not looked at again. If you are still interested, we would love to give you an estimate. Again, my apologies. Not returning phone calls in NOT our way of handling customers.

Evelyn J.
09/2013
5.0
carpet cleaners
  + -1 more
Very well. On time for pick up. Held rugs at plant until we moved. Delivered when we were ready. Readily took 2 rugs back for a 2nd go at it when they still smelled "dank".
Description of Work: cleaned rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Rainbow International of Buffalo
Thank you very much, [member name removed]! We look forward to working with you again in the future

Barbara H.
07/2013
5.0
carpet cleaners
  + -1 more
I have used Rainbow for a number of years and have always been extremely pleased with the results. Punctual, professional, and thorough. My off-white dining room chairs were very stained, and the tech Robert did an excellent job on them. Would highly recommend.
Description of Work: Cleaned wall to wall carpet and dining room chairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$197

Response from Rainbow International of Buffalo
Thank you very much, [member name removed]! Always enjoy talking to you when you call to schedule your appointments. We look forward to working with you again.

Steve R.
06/2013
5.0
carpet cleaners
  + -1 more
This is a two unit rental property that I own, and since I live over two hours away, Rainbow agreed to setup the appointment with one of the tenants. Rainbow contacted one of the tenants and setup a time (at the tenants convenience...on a Saturday) to get the job completed. According to my tenants they arrived on time and were very polite. They detailed exactly what they were going to do and accomplished it in a timely manner. The carpets had not been cleaned since they were installed over two years ago. They were stained with coffee, winter snow, mud and salt, and had not been kept up. I had been thinking about replacing the carpet with tile. Rainbow did such a good job that everything looks new again! All the stains are gone! Unbelievable! Wish I had some before and after photos. I will definitely be calling them out annually to maintain these areas. In addition, because the tenants were so impressed with the work, I believe one of the tenants has planned on getting their living room furniture cleaned by them. Finally...a company that gets it right the first time!
Description of Work: Cleaned stairway carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Rainbow International of Buffalo
Thank you, [member name removed]! We're glad to help and accommodate when we can!

Michael A.
04/2013
5.0
carpet cleaners
  + -1 more
Rainbow International of Buffalo is fantastic. My rugs were perfect.
Description of Work: I got some rugs cleaned at Rainbow International of Buffalo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arthur B.
02/2013
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned rugs. The service was okay.
Rating CategoryRating out of 5
Yes, I recommend this pro

Alice R.
01/2013
5.0
carpet cleaners
  + -1 more
GOOD
Description of Work: GREAT QUALITY SERVICE - REASONABLY PRICED

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

BRUCE T.
05/2011
5.0
carpet cleaners
  + -1 more
Was't actually home at the time my son was , although they did not remove any furniture , cleaned heavy traffic areas very well, and carpet was dry enough to walk on with in hours.
Description of Work: Cleaned two bedrooms, and the living room! removed many pet stains and one unidentifided stain I couldn't remove for some time! Most happy with the work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Michael A.
09/2010
5.0
carpet cleaners
  + -1 more
I have always been thrilled with their ability to get rid of stains. I thought I would have to throw away rugs, but they look as good as new. Having a son who spills eveything, I have depended on Rainbow.
Description of Work: They cleaned 4 very stained carpets. I have used them before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$83

    Contact information

    64 Comet Ave, Buffalo, NY 14216

    http://www.rainbowintl.com/buffalo

    Service hours

    Sunday:
    12:00 AM - 12:00 PM
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    12:00 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    House Cleaning,
    Oriental Rug Cleaning,
    Dryer Vent Cleaning,
    Floor Cleaning and Waxing,
    Finished Carpentry and Woodworking,
    Air Duct Cleaning,
    Water & Smoke Damage,
    Upholstery Cleaning,
    Roofing,
    Drywall

    FAQ

    Rainbow International of Buffalo is currently rated 4.8 overall out of 5.

    Sunday: 12:00 AM - 12:00 PM

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: 12:00 AM - 12:00 PM

    Rainbow International of Buffalo accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Rainbow International of Buffalo does not offer free project estimates.
    No, Rainbow International of Buffalo does not offer eco-friendly accreditations.
    No, Rainbow International of Buffalo does not offer a senior discount.
    Yes, Rainbow International of Buffalo offers emergency services.
    No, Rainbow International of Buffalo does not offer warranties.
    Rainbow International of Buffalo offers the following services: Restoration: Water Mitigation Fire & Smoke Damage Restoration Mold Remediation Board-Up & Tarp-Over Service Full Service Reconstruction Carpet & Cleaning Services: Expert Carpet Care & Repair Spot, Stain & Odor Removal Drapery & Upholstery Cleaning Overspray Protection Air Duct Cleaning Content Inventory & Pack-Out Tile, Grout & Hard Surface Cleaning
    Ask for details.

    Contact information

    64 Comet Ave, Buffalo, NY 14216

    http://www.rainbowintl.com/buffalo

    Service hours

    Sunday:
    12:00 AM - 12:00 PM
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    12:00 AM - 12:00 PM