Precision Door Service

Garage Doors

About us

Precision Door services over 5000 Buffalo customers every year and has been providing service since 2001. We have a highly trained team of technicians and installers which work out of a real building and warehouse. Don't be fooled by uninsured, fly by night outfits using inferior products that give you a tail-light warranty. You should demand to see a warranty in print and every company's workers comp insurance that steps on your property.

Business highlights

23 years of trusted experience
Family Owned & Operated

Services we offer

Garage Door & Garage Door Opener Repair and Installation,

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.7271 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
6%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 1-25 of 271 reviews

Matt S.
04/2024
1.0
garage doors
  + -1 more
This company was absolutely trash they came to house to fix garage door they were unable to bc it’s not what they sell so had to buy new one so I did and he put screws right thru the garage in front cracked sitting 2 big holes then goes oh well looks good from my house.. This is unacceptable and wrong this company should be ashamed to hire someone like that.. try and talk to the boss and guess what no one knows who it is no one will call you back. Pathetic
Description of Work: Fix a cable and he wouldn’t even work on it had to buy new one in his eyes

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

SCOTT D.
05/2023
1.0
garage doors
  + -1 more
Most unprofessional company I've dealt with. I called for a basic cable repair and unfortunately for me I assumed I could count on them doing the repair I asked for. I was very specific on what I wanted. My wife was home as I was at work and the tech confused my wife and scared her into thinking she needed the "gold double rebuild package". The tech was very vague on the numbers and when my wife asked if she should call me he said not to because I already explained everything to him. I did not speak with the tech except when he called to tell me he was on the way. it wasn't until after the work was done we ended up paying almost $1,100 for what should have been no more than a couple hundred tops. When I called the office the manager told me "maybe you should have been there".. this is terrible business practice and they took advantage of my wife. They gave her nothing in writing and told her they would email a receipt even though they did not have my email.
Description of Work: Simple cable repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,087

Connee C.
03/2022
5.0
doors
  + -1 more
It wasn't something that can fixed immediately but it went well. They responded very fast.
Description of Work: Fixed my garage door that won't closed.
Rating CategoryRating out of 5
Yes, I recommend this pro
$130

Tom M.
11/2020
5.0
garage doors
  + -1 more
Eric was outstanding and friendly. He fixed the issues quickly and professionally.
Description of Work: Garage door repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Precision Door Service
We are so glad to hear that you are happy with your repair and technician. If you need anything in the future we hope that you reach out to us. Thank you and have a great day.

Larry M.
10/2020
3.0
garage doors
  + -1 more
had broken door cable but he convince me the door torsion spring was also gone. Said my door needed two tension bars and they wasnt warranted unless a brought the high end one. .Between buying the cables and the torsion bars he said I was better off with the $799 package. Found out later from another garage company could have gotten the same work done for around $400. I knew I should have shop around but needed the door closed that day.
Description of Work: broken door cable

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$832

Response from Precision Door Service
[Member Name Removed], We're so sorry you weren't happy with the service. We offer multiple estimates in cases like this so the customer can choose the quality of product and warranty. In this case you chose a package with some of our proprietary parts that come with a great warranty. There was a cheaper option that was cheaper, similar to what your "Other" company quoted. However, that doesn't come with such a good warranty and we don't expect it to be a long term fix. I feel you made the right choice buying a better product. This is because the parts in the cheaper option are not designed to last that long.

Gina G.
06/2020
5.0
garage doors
  + -1 more
The gentleman was very prompt and professional. He knew what was wrong after looking at the garage door for just a few minutes. He offered a few reasonable options and was able to complete the work within an hour. The only critique that I have is the way he attached the wiring from the opener to the wall unit. He didn't use the existing wires so, now we have a wire stapled to our garage ceiling. Not that big of a deal but would have preferred it to be hidden. Other than that, he was great.
Description of Work: New garage door opener

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Bob F.
06/2020
5.0
garage doors
  + -1 more
Went very well. Everything was explained and fast, efficient work resulted. Very professional.
Description of Work: Needed new garage hardware, including spring, track, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg T.
11/2019
5.0
garage doors
  + -1 more
The service was preformed at the agreed to price and done professionally. The tech... Collin Abbott did a great job... thank you.
Description of Work: Spring Replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Henry K.
09/2019
5.0
garage doors
  + -1 more
Excellent Great work clean explain all working features on new remote
Description of Work: Replace garage door opener

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah A.
01/2019
1.0
garage doors
  + -1 more
Tech arrived and within one minute quoted me $550 to replace springs and all components on garage door. He indicated that my door had a proprietary spring that only one company could repair so he suggested that I i replace it all so that any company can repair it. He then indicated that my opener was probably broken as well and quoted me $499+ for a new opener. I was charged $69 fee to receive this estimate. I called another garage door company and it was determined that somehow my opener had been disengaged and locked. He engaged the opener and the door and opener have been working perfectly ever since. And for no charge. I wonder if precision techs work on a commission. I do not recommend precision. I feel like they stole $69 from me as they gave me estimates for work that wasn’t needed after taking little time to try to diagnose the issue.
Description of Work: Garage door would not open or close using button or remote. Had to manually open and close

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$69

Robert L.
01/2019
5.0
garage doors
  + -1 more
Smooth job. They repaired the door and ordered a new one and replaced it a few weeks later. Great quality door with lifetime warranty. The price was comparable to a big box store but with better service and warranty.
Description of Work: Repair and Replace Garage Door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John H.
01/2019
5.0
garage doors
  + -1 more
It went very well. The crew was excellent. Very professional. The equipment is excellent quality. I love the job that was done. I would recommend them in an instant.
Description of Work: New garage door and opener

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,494

Sarah H.
07/2018
5.0
garage doors
  + -1 more
My door is beautiful and they were very professional. I was amazed at how careful they were to ensure everything was aligned and hung perfectly. The opener is so nice and quiet and the door moves smoothly. Really impressed with their work.
Description of Work: New garage door and opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William C.
07/2018
5.0
garage doors
  + -1 more
Technician arrived exactly on time and called ahead half hour before. Quickly diagnosed and repaired immediate issue and provided quote on replacement for my very old garage door which I accepted. Terrific response, very professional.
Description of Work: Interim repair and ultimate replacement of door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike N.
02/2018
5.0
garage doors
  + -1 more
Garage door was too old for service offered. Received refund from AL.
Description of Work: Garage door tuneup

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Steve M.
02/2018
5.0
garage doors
  + -1 more
Robert D. was at my house about 1 hour after making the appointment. He was professional and took pride in the work he did. About an hour after he showed up, my door was working like new. Would definitely recommend Precision door.
Description of Work: Garage door repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$799

Stephen and Elizabeth P.
01/2018
3.0
garage doors
  + -1 more
The technician left the rails bent. The cost for the roller replacement was high considering he was done in 10 minutes and you can find quality rollers for much less.
Description of Work: Rollers on garage door were changed out.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Precision Door Service
Please call us to schedule a visit to fix your rails. They should not remain bent.

Michael G.
12/2017
2.0
garage doors
  + -1 more
Technician spent less than 10 minutes for the visit. Sprayed lube on overhead tracks of garage opener which eventually dripped down on the garage floor. Would not recommend this service.
Description of Work: Garage door lube and inspection

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0


Response from Precision Door Service
Your purchased a $49 lube and inspection from angie's list. This is a service in which we come to your house lubricate your door and motor and check all the parts as explained on the deal purchased. It doesn't take very long to inspect a door. We apologize if lubrication dripped on your floor.

Frank M.
11/2017
5.0
garage doors
  + -1 more
Patrick checked all the moving parts, lubricated the bearings and rollers and the door sounds almost like new again.
Description of Work: My garage door was making a lot of strange noises and with winter around the corner I was afraid the door might malfunction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Barbara W.
11/2017
3.0
garage doors
  + -1 more
door didn't seem to run any better or worse than before
Description of Work: routine service

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Precision Door Service
We do not state the door will run any better or worse after purchasing our Lube and inspection big deal. However, the door should be lubricated every six months. We will no longer be running this offer.

MARK H.
11/2017
5.0
garage doors
  + -1 more
Great service and professional tech.
Description of Work: Replacement of garage door rollers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert D.
11/2017
5.0
garage doors
  + -1 more
The installation was excellent and the service was very professional.
Description of Work: We had a new Garage door installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,799

Terry S.
10/2017
3.0
garage doors
  + -1 more
Robert was very professional and did a nice job at rebuilding my door. He took his time and did a through job. My only problem was the cost. I paid $49 for a tune-up that couldn't be done because the door needed repairs. I paid another $599 + tax to have parts replaced. I should have just replaced the whole door.
Description of Work: I had my garage door rebuilt.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Precision Door Service
I understand your concern in thinking you would have been better off replacing your whole door. However, in most cases repairing the existing door will last longer than a new door considering the cheap parts that are included with many new doors. In most cases a new door will only last around 5 years with with average use before needing at least $300 worth of repairs.

Lucy E.
10/2017
5.0
garage doors
  + -1 more
The 2 fellas did a good job with installation. No complaints on quality of work at all. My only complaint was their back and forth banter, some of which I found a bit annoying at times, as I could hear them from the house.
Description of Work: Replaced an existing, old (original) garage door. Replaced with fully insulated, 1.5 garage door with 5 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
punctuality
5.0

Yes, I recommend this pro

David A.
10/2017
5.0
garage doors
  + -1 more
The work was done quickly and the quality of the workmanship was very good.
Description of Work: Replaced Rollers, Cables and Springs

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2926 TRANSIT RD, Buffalo, NY 14224

http://www.precisiondoorbuffalo.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Precision Door Service is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Precision Door Service accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Precision Door Service offers free project estimates.
Yes, Precision Door Service offers eco-friendly accreditations.
No, Precision Door Service does not offer a senior discount.
No, Precision Door Service does not offer emergency services.
Yes, Precision Door Service offers warranties.
Precision Door Service offers the following services: Garage Door & Garage Door Opener Repair and Installation,
Ask for Details

Contact information

2926 TRANSIT RD, Buffalo, NY 14224

http://www.precisiondoorbuffalo.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM