Precision Door services over 5000 Buffalo customers every year and has been providing service since 2001. We have a highly trained team of technicians and installers which work out of a real building and warehouse. Don't be fooled by uninsured, fly by night outfits using inferior products that give you a tail-light warranty. You should demand to see a warranty in print and every company's workers comp insurance that steps on your property.
Business highlights
24 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly
Services we offer
Garage Door & Garage Door Opener Repair and Installation,
Description of Work: Tuned up garage door and replaced rollers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
art J.
09/2017
5.0
garage doors
 + -1 more
Excellent l
Description of Work: Replace sprngs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marina A.
08/2017
5.0
garage doors
 + -1 more
Very well done
Description of Work: Garage door repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark W.
08/2017
5.0
garage doors
 + -1 more
Everything went well
Description of Work: Spring replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Mary C.
06/2017
5.0
garage doors
 + -1 more
Well, good service
Description of Work: Garage door tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Larry M.
05/2017
5.0
garage doors
 + -1 more
Very well.
Description of Work: Replace garage door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Armesto, M.
05/2017
5.0
garage doors
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
David G.
09/2016
5.0
garage doors
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Jayne M.
09/2016
5.0
garage doors
 + -1 more
It went excellent.
Description of Work: Installed a new wooden garage door and motor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Response from Precision Door Service
Thank you for the Review [Member Name Removed]. Your custom wood doors with furniture finish look incredible and you were a pleasure to work with.
Joseph D.
02/2013
5.0
garage doors
 + -1 more
They did a fantastic job. As soon as I bought the coupon on-line I had a phone call about an hour later and then they were here about an hour later. So their response time was extremely impressive. The gentleman that came was excellent, he was polite. He did find a little problem that he corrected. It was well worth the time and money and I would recommend them to anybody.
Description of Work: I used Precision Overhead Garage Door. I had a big deal purchase for a garage door tune-up. They replaced the wheels and checked everything and made sure everything was working properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Precision Door Service
Thank you for the kind review. It is our number one priority that we fix you door right the first time and that every one of our customers is 100% satisfied. We appreciate your business.
JAMES M.
02/2013
5.0
garage doors
 + -1 more
The service was actually performed for an elderly neighbor. We reviewed estimates together but I was the one who talked to the salesman and set up the replacement of the double garage door for her. The company was very helpful in geting the job done in just a few days which was important because of the weather and the door not working. The installers were very professional and courteous. The installation was done well and they promised to return when the weather warms up to make a final adjustment that could not be done at the time of installation. The price was very competitive and the quality of materials is good. I would definitely return to this company with any other garage door needs.
Description of Work: The service was the replacement of a double wide garage door. The electric opener was attached to the new door. All new tracks were also installed.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Precision Door Service
Thank you for your business and the review. It was a pleasure to help you with your garage door needs.
Tim M.
01/2013
5.0
garage doors
 + -1 more
Bill was excellent and gave me some good info regarding my againg door. I will definitely use Precision again.
Description of Work: I had Precision replace my rollers and tune up the door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Precision Door Service
Thanks for the great review. Angie's List members are very important to us. We thank you for your business and hope to work with you in the future.
Michael C.
01/2013
5.0
garage doors
 + -1 more
Great work, but they had my home phone number incorrect so they could not contact me to say they would be late. Work itself was fine.
Description of Work: Re-aligned door tracks. Replaced metal rollers with nylon rollers. Lubricated rollers and hinges.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$90
Response from Precision Door Service
Thank you for the great review, hopefully we have your phone number correct for the next time. Thanks for your business.
Richard S.
01/2013
5.0
garage doors
 + -1 more
Precision Door contacted me the next day (Monday) and set up an appointment for the next day, Tuesday to have the service done. The Tech called and arrived as scheduled. The tech Bill Geary introduced him self and was very courteous and professional. We talked about all the service to be done and what was included in his inspection. Upon completion of inspection Bill Geary went through all the functions or the door and how they all worked ( good education for me, many thing I never knew about). He showed me pulleys that were worn and explained how there function interacted with the operation of the door itself. I asked him to replace the worn pulleys while he was there because the cost was so very reasonable. All service was done to above my expectations and everything was done in around 30 minutes. Once again big cutos to Bill Geary, Precision Doors excellent service tech. He went above and beyond what was expected of a service tech. I sure wish all the repair service people that have come into my house were as professional, courteous, and friendly as Bill. Good job Precision Overhead Garage Door Service. Richard Shriber
Description of Work: I ordered a service special that was running on Angie's list (via e-mail) on 1-20-13 ( Sunday). The service was for replacing all the door rollers with undated new ones, inspect all functions of the garage door and report the findings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$143.5
Response from Precision Door Service
Thank you for the stellar review. We appreciate your business and strive for 100% customer satisfaction.
Elizabeth W.
01/2013
5.0
garage doors
 + -1 more
My automatic garage door would not go down. I checked the "eye" to make sure it was clear and it worked until I put the car in the garage. Then it stopped working again. I had to manually open and close the door. I called Precision Overhead Garage Door Service at about 12:45 pm because I saw it on Angie's List and the operator told me someone would be out the same day between 1 and 5 pm. At about 4:15 Jarred called. By this time the door was operating again so I told him not to come. But he came just to check everything anyway. The door operated like it had not had a problem earlier. He checked the springs and motor, tightened the hook that pulls the release (when I had to open it manually), and lubricated everything. The door has been fine since then, but it is also much quieter opening and closing. Maybe all it needed was a lube job, but Jarred took care of it as a courtesy for me. He was extremely professional and courteous. If the door becomes temperamental again, I would definitely call Precision They are fast, reliable and very professional.
Description of Work: General check up and lubrication of the operating parts of the door after the door was intermittently not operating and I had to open and close it manually.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Door Service
Thank you for the stellar review. It is our number one priority to have 100% customer satisfaction. Intermittent working doors can be very frustrating for the customer as well as the technician. Should you require any further service please contact us and we will make it our first priority to find a long term solution to your problem.
Fouad M.
12/2012
5.0
garage doors
 + -1 more
My old garage door opener (Sears/Craftsman) stopped working. I used Angie's List to find out who to call for service. I called several garage door repair companies for service cost and availability. I decided to go with Precision Overhead Garage Door Service because their customer service was excellent, on the phone, in answering my questions and also to use the company's coupon. The technician (Jarrod) showed up on time and inspected the existing parts of the door and explained to me in detail what needs to be done. Jarrod did an excellent job installing the Lift Master garage door opener. He was friendly and very professional. So far, I'm very happy with the service and the new garage door opener and its features. It is very quite comparing to the old one.
Description of Work: Replaced the entire old garage door opener and its associated parts. Also, installed a new Torsion spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$575
Response from Precision Door Service
Thank you for the fantastic review. I am very happy Jarred was able to accommodate you. Our first priority is customer satisfaction, and our next goal is to get your door working absolutely perfectly by using the highest quality parts in the industry.
Richard F.
12/2012
5.0
garage doors
 + -1 more
Emergency service was same day of request, the friendly guy (Patrick S.) worked quickly and efficiently, and past normal quitting time. Extremely pleased with the result!!!
Description of Work: Removed non-functional garage door opener, and replaced it with astate-of-the-art new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Precision Door Service
Thank you so much for the great review. I'm sure Patrick will be pleased you were satisfied. It is one of our goals to make all of our customers experiences with us as comfortable as possible. Thank you for your business.
Patty H.
11/2012
5.0
garage doors
 + -1 more
This was a great experience from the first phone call to the completion of the job. Jarrod the technician showed up on time and took his time going over the door and explaining how the door worked. He checked everything and I could tell he was deeply concerned that we would satisfied when the job was complete. He showed us the difference between high quality and low quality parts. The parts he used were visibly superior than the parts I had on my door which was installed 4 years ago and was already experiencing serious problems. I was so impressed I opted to go with a lifetime warranty. I can't believe the difference these new parts made on a door that was only 4 years old. I can barely hear it going up and down. Jarrod had all the work done in under 2 hours and when he was finished he went over everything with me and showed how the door balanced properly. I think I was most impressed with the higer quality parts since I dont want to get into the habit of fixing this every 4 years.
Description of Work: I had the door rebuilt and a new door opener installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
Response from Precision Door Service
Thank you for your excellent review and high rating. Angie's list member's are very important to the success of our business. It pleases me to see that you were impressed by the superior quality parts and service we provide to our customers. Thank you for your business.
Thomas B.
04/2012
5.0
garage doors
 + -1 more
It went perfect. The boys were professional, they showed up on time, it was easy to reach them even late on a Friday, easy to make a time change and they sent a follow up email to allow me to comment on their services. The parts were all high quality and they carry a lifetime warranty, The door is REMARKABLY quieter and smoother. If you have a garage under a bedroom, spend the extra $$ on the roller bearing door wheels! Another reviewer complained of high prices and up selling. In my case, the options were clearly laid out and I paid a bit more because I didn't want cheap parts or bad work done - again. You can always find a lower price with equally shoddy workmanship and inferior parts. If low price is your controlling factor, go with the guys who installed the junk I had installed 5 years ago or buy the parts yourself and install them. Just be careful that you don't break an arm tensioning those torsion springs. I value customer service, attention to detail, professionalism, quality work and superior parts. If you have similar traits, use Precision Overhead Door Service. If not, put the other installer I used last time on speed dial in your cell phone (don't call late on a Friday) or break an arm.
Description of Work: My garage door spring broke late on a Friday afternoon. I called three of the more familiar local garage door companies and got no answer at 4:50PM on a Friday. Precision did answer the phone and quickly set up an appointment for the following Monday. I had to change the appointment to later in the day due to a work conflict and it was a simple process to make the time change. Only one of the other two companies bothered to call me back the following Monday at 7:30AM but by then, it was too late. The third company I called did not have any way to leave a message. Moral of the story - if you want the business, answer your phone late on a Friday and don't use an automated answering system. The boys showed up within the specified time period and explained the options to me. I had gone "cheap" on the last set of springs and they lasted about 5 years and were installed improperly. They did not have a central bearing, were overtightened and were not powder coated. The work Precision did was not inexpensive, but I inspected their replacement parts prior to installation and they were great quality. Powder coated springs, door wheels with bearings similar to an high quality roller blade ABEC 9 bearing, new stainless door cables and a speedy installation. Quality is not low cost.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$760
Response from Precision Door Service
Customer it was a pleasure meeting you. Especially since you were willing to take the time and showed interest in the different services we provide. I feel educating the customer is the most important part of our business. It allows the customer to choose the repair option they feel most comfortable with. Considering how often most people use their door, most customers should be choosing a higher quality product to protect their investment. Thank you for your business and high rating.
britt B.
06/2011
3.0
garage doors
 + -1 more
They wouldn't give me a clear price for the work and kept trying to sell additional services to me in an unprofessional way. They charge way too much money for what they do. While the guys were here I even tried to call the 800 number to find out the cost and they wouldn't give me a clear answer either. It seemed a little shaddy and certainly unprofessional.
Description of Work: garage door cable broke and spring fell off
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$200
Response from Precision Door Service
Hi my name is Doug Bencsko, I am the proud new owner of Precision Garage Door of Buffalo & Surrounding Areas. I apologize for the bad experience you had with the previous company and am making it my first priority to achieve 100% customer satisfaction. In fact, we are even honoring all warranties written to customers from the previous ownership. I currently own and operate 3 other Precision Door Franchises: Northern NJ, Westchester County, NY and Fairfield County, CT. I have been a franchisee for over 13 years, and as of 1/1/2012, I am also the proud owner of Precision Garage Door of Buffalo.
MICK M.
10/2007
2.0
garage doors
 + -1 more
I found Precision through the web and should have been suspicious because no local address is provided (only an 800 number). They were responsive about coming out, but I was quite surprised at how much the repair was going to cost. I told him I was not prepared to spend that kind of money. He was polite about it and left. I waited for two days for Adams to become available and they fixed it for $80. When we told them about the $750 estimate, he said, "Let me guess, was it Precision?" I thought people should know to be sure to get estimates.
Description of Work: One of the cables on my garage door had come loose. I arranged to have Precision come fix it after our regular garage door repair company couldn't make it out for several days. Brian from Precision came and told me that both springs would need to be replaced as well as the cables for $500. He recommended I also replace the wheel bearings for another $250.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Response from Precision Door Service
Precision Door is a local company located in West Seneca. Our advertisements include a toll free number for our customers on measured calling. Precision Door takes a great deal of pride in fixing doors correctly. Once we service a door we stand behind the best warranty in the industry. In this case the door was in very poor condition and needed more than just new cables. The correct repair, which we would be proud to attach our name and warranty to was not agreeable to this member. It is not easy to walk away from a potential customer but our reputation for "FIXING DOORS RIGHT" is very important to us.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors
FAQ
Precision Door Service is currently rated 4.7 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Precision Door Service accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Precision Door Service offers free project estimates.
Yes, Precision Door Service offers eco-friendly accreditations.
No, Precision Door Service does not offer a senior discount.
No, Precision Door Service does not offer emergency services.
Yes, Precision Door Service offers warranties.
Precision Door Service offers the following services: Garage Door & Garage Door Opener Repair and Installation,