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Master Electric of WNY

Electrical, Lighting, Ceiling Fans,

About us

Master Electric Co, ECC Electrical Construction Corp. and Energy Cost Control Corp. in Buffalo, New York, is an electrical and generator company that has been in the industry for over 47 years. Our family of companies provide Commercial, Industrial, & Residential Generator and electrical sales, service and installation. We also provide Energy Control services. Whether your project is for new construction, repair, troubleshooting, renovation, or emergency electrical repair, our highly skilled electrical technicians will finish the task at hand in a timely, efficient manner.

Business highlights

55 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial electrical, troubleshooting, repair, additional electrical lines & outlets, upgrades & natural gas generators.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8136 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
4%
3
3%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 136 reviews

EUGENE P.
02/2024
1.0
electrician
  + -1 more
Took my deposit for a generator and I didn't hear from them for 8 months-still haven't-attorney general complaint has been filed-don't do business with them!
Description of Work: Took my deposit for a generator and I didn't hear from them for 8 months-still haven't-attorney general complaint has been filed-don't do business with them!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,700

Dianna P.
07/2023
1.0
generator service
  + -1 more
I received a quote back in January from Paul for financing and was told I would be sent lease options but never received them. I returned Cory's voice-mail twice and left a detailed message, once with their office person and another with the answering service. I also sent an email and never received a call or email back. They were non responsive.
Description of Work: Installation.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Master Electric of WNY
Ms. [Member Name Removed], I am very sorry for such a poor follow up. The leasing option was a new offering and I thought Cindy reviewed with you. If you are still interested please e-mail me directly and I will follow up with you. One thing I will say is that we have not had anyone decide to proceed with the lease option and went with the financing Generac offers.

Adam K.
11/2020
2.0
electrician
  + -1 more
Working with Master Electric was a more terrible experience than I could have ever imagined. Among the reasons were: it took two months for them to start the job, they left the job unfinished for a month with no communication, they had no resources to coordinate any of the activity on the job, they became unresponsive to email, and they were always unprepared for the work. At one point the office manager said that their operation was "a three-ring circus" to which I absolutely agreed. I could go on, but I'll just strongly suggest you do not hire them. It took 6 months for 5 outlets and a service upgrade to be done to my house, which is completely unreasonable. They only reason they don't get an "F" grade is because the job is, finally, actually complete. The worst part might be that at no point did Master Electric express any remorse for the way things went, nor did they try to do anything to try to make things right.
Description of Work: Electrical outlets added; electrical service upgraded

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$2,900

Joseph I.
08/2020
1.0
electrician, lighting
  + 0 more
NO ONE from Master Electric of WNY ever contacted me!
Description of Work: replace bathroom light/exhaust fan

Rating CategoryRating out of 5
responsiveness
1.0


Sharon L.
06/2020
5.0
electrician, home security systems
  + 0 more
Work was good but still no bill. Work was done over a week ago. We have called repeatedly. Keep getting told they dont have bill ready yet
Description of Work: Rewire to electric outlets

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0


Susan M.
05/2020
5.0
electrician, lighting
  + 0 more
Wonderful. Very polite and helpful workers
Description of Work: Dedicated circuit for kitchen/repair gfci deck plug/new 30a 240v circuit for future a/c

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Master Electric of WNY
Thank-you so much for the comments and the opportunity to complete your project. It is always a pleasure meeting someone like you and taking care of your electrical needs.

Brian S.
08/2019
5.0
electrician, lighting
  + 0 more
Issue was fixed as well as recommendations were made to update outside outlet which was old as well as convert light fixture to outlet. These were done.
Description of Work: 2 outlets not working one outside and one inside

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267

Response from Master Electric of WNY
Thank-you for the opportunity to be of service. We ask our technicians to not only take care of the requested item(s) but review our clients electrical system to make sure they are aware of any other issues we find. Your electrical safety is our first concern.

Christine B.
06/2019
5.0
electrician, lighting, ceiling fans
  + 1 more
Mike was AMAZING. We didn't realize how bad it was.
Description of Work: lighting and reinstalling fan

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

John H.
03/2019
2.0
electrician
  + -1 more
Paul showed up on time and was extremely knowledgeable. He reviewed the project, we discussed details. I really liked Paul. However, when he left Paul told me he would have an estimate to me in the morning. Morning came and went, no estimate. I wrote Paul an email to check the status and to make sure he had the right email address. He wrote me back two days later and apologized and said he was swamped. But he also said he would work on the estimate right now. Several more days passed by and still no word from Paul. What bothers me is not that he is swamped, but he kept telling me he would get me something and then not do it. I would have preferred if he said I’m real busy and I’ll have the estimate to you in a week, or something to that effect. Instead he strung me along. Now even if he got me an estimate I would not trust his word as to when he would start. A real shame.
Description of Work: Four electric outlets installed on back porch and one in kitchen.

Rating CategoryRating out of 5
responsiveness
2.0


Response from Master Electric of WNY
[Member Name Removed], You are correct. I should have got back to you sooner. With the recent storms I was also assisting our techs with emergency's and fell behind.

john K.
10/2018
3.0
electrician, home automation
  + 0 more
Paul. the electrician showed up and gave me the estimate of 175 dollars. He said he would have the office call me with a final estimate, but no call came in , as far as I know. Master Electric is at 7162192517. Sincerel y, John Kirk at 7169978355
Description of Work: outlets to be installed in the garage ceiling so that auotomated controlled doors can be installed.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Master Electric of WNY
That is not our number. Please call Cindy at our office. 894-8011.

Alexandra S.
09/2018
2.0
electrician
  + -1 more
I can only rate on the response of the company to request for service since they did not perform any work. I sent an email to schedule appointment from their website and I received no response from company. I called another company and they came out the same day and performed the work.
Description of Work: Replacement of outdoor lights

Rating CategoryRating out of 5
responsiveness
2.0


Response from Master Electric of WNY
I am very sorry we did not respond. I checked our computer this morning and have no record of receiving a call or e-mail from you. Perfect we are not, but we do return e-mails and phone calls. We have been in business for over 48 years and strive everyday to give the best service we can. I'm glad at least you were able to get the service you needed and were pleased with the response.

Michael O.
07/2018
5.0
electrician, lighting
  + 0 more
High quality work. The estimate provided was very thorough. Price was very reasonable. Would definitely hire again!
Description of Work: Misc Electrical

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,380

Response from Master Electric of WNY
Thank-you for your glowing comments and the opportunity to be of service. It is always a pleasure to work with great people. Enjoy your day! Paul

Kate K.
07/2018
3.0
electrician, lighting, ceiling fans
  + 1 more
Work was slopping in some areas but decent in other areas. Difficult to get a hold of. Took forever to bill me. Had to hire a carpenter to fix the ceiling where they worked. Finally glad to be done with them,
Description of Work: Recessed lighting installation, fan installation, light fixture installation, outlet installation

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$1,200

Henry B.
06/2018
5.0
electrician, generator service
  + 0 more
Excellent work and service. Paul was very professional and knowledgeable of the projects I had. He went out of his way and held true to his word. He was both responsive and reasonable and provided an in-depth professional estimation of the job at hand by itemizing each part. I was really impressed by not only him but the entire crew that he had sent out both times. They were all highly skilled, courteous, neat, clean and very professional. I would highly recommend them for any electrical work, as I did select them again to do another job, which was done just as professionally a month later.
Description of Work: Purchased and installed a new whole house backup generator. New upgraded panel box with breakers. Installation of another panel box to a barn for power. Additionally, wired bottom floor of the barn with lights and receptacles. Brought everything up to code.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harriet O.
06/2018
5.0
outdoor lighting
  + -1 more
Installer Chris was very friendly, approachable and knowledgeable. We had casual conversation all the while he did the work. He was very non-obtrusive in my home working from inside to ou
Description of Work: Installed my Ring floodlight and doorbell

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Joel L.
04/2018
5.0
electrician, lighting
  + 0 more
Really fast, 30-45 minutes, without a problem. Mike was professional and polite.
Description of Work: Hang three new ceiling light fixtures, with dimmers, using existing wiring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra T.
08/2017
5.0
electrician
  + -1 more
Great. Paul was very patient, knowledgeable and reasonable. Would definitely hire again. Went out of his way to make me feel comfortable and didn't overcharge. Only downside was he initially assumed a faulty outlet was not the fault of the receptacle itself and assumed it was a larger issue so instead of it being a quick repair, we had to wait another week for him to send someone else to finish the job, and it did end up being a faulty outlet. Overall, however, he was very responsive and reasonable, and the guy he sent to finish the job was both quick and professional. I'd recommend the company to anyone.
Description of Work: Troubleshoot non-functioning electrical outlet.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doreen S.
07/2017
5.0
electrician, ceiling fans
  + 0 more
Great! Did everything I wanted & even answered more questions.
Description of Work: New GFCI outlets & install ceiling fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew K.
07/2017
5.0
electrician, ceiling fans
  + 0 more
2 men were at my house for about 8 hours. Everything went well. Box in bathroom wall for switches could have been installed better, it's a bit loose. Overall good work. New breaker panel looks great. Paul was great and honored all Angie's List coupons.
Description of Work: Service panel upgrade, exhaust fan installed in bathroom, GFCI installed in kitchen and bathroom, whole-home surge protector installed.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Master Electric of WNY
Thank-you for the great review. Please call me to discuss the box in the bathroom; we want to correct that. Loose is not acceptable. Call the office at 894-8011. Thank-you, Paul

Andrew K.
07/2017
5.0
electrician
  + -1 more
It went well. Replaced many outlets and switches. Brought electrical work done by previous homeowner up to code.
Description of Work: Various electrical work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ben T.
04/2017
5.0
electrician, generator service
  + 0 more
Excellent. Very professional. Customer oriented, courteous clean and neat. Iwas impressed and pleased.
Description of Work: Purchase and install a new standby whole house generator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Barry H.
01/2017
1.0
electrician
  + -1 more
Absurdly slow response time. After visiting project, promised a bid the next day. It never showed. Broke three more promises for providing bid. Terribly unprofessional.
Description of Work: Was supposed to bid on residential electrical work

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Master Electric of WNY
We have no excuse. Overloaded the last few weeks with work. One tech out with an injury, another sick. Trying to cover the estimates and take care of emergency calls. Out of town attending training now. I thought we told Mr. [Member Name Removed] we would not be able to have his estimate for a couple weeks. I will personally call him when I return to apologize. Paul

Debbie F.
11/2016
5.0
electrician
  + -1 more
He called me when he finished call and was in route to our property so we could meet him there (7:30pm). He was very thorough starting at the locked box attached to the meter and checking everything out (even as the lights went out). He determined there was a connection that was not on properly and was sparking. He immediately re-centered and tightened it. This resolved the problem. I was very appreciative of him willing to come out after hours due to the nature of the situation. While he was out, we asked him to give us a quote on updating the electrical.
Description of Work: One of the units in our rental property had the lights flickering on and off. I called Master Electric and indicted the problems we were having and told him I felt it was an emergency and was hoping they could come out (it was about 5pm). Paul said he would come out the same evening after he finished the current call he was on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Pat G.
10/2016
5.0
electrician, lighting, home security systems
  + 1 more
Excellent! The electricians and supervisor were all very professional, and brought my Aunt' s home up to code so we could feel safe about our family members living there!
Description of Work: We needed a lot of work done to bring my Aunt' s house up to code. Over the years she had had a friend do a lot of work. The friend was not an electrician, and this created some dangerous electrical situations. Master Electric came in and gave us a quote on the obvious things that we could see needed to be repaired/corrected. As they were getting deeper into the job, more dangerous wiring was discovered. Master Electric discussed the change in scope with my husband before proceeding with the additional work. They showed him what they found, and discussed price and provided a quote for the additional work. My husband had gone to school to be an electrician (before a career change), so he had an appreciation for what they were showing him and the work involved. He felt the electricians on the job were very skilled. We also appreciated that we received prompt return calls whenever we had a question. A year after the work was done, I needed some documentation for my Aunt, and Master Electric pulled the records and provided what I needed the same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth K.
07/2016
5.0
electrician
  + -1 more
Excellent, honest, skilled, reasonably-priced. Goes above and beyond and follows up with you to make sure everything is working properly! So hard to find service like this nowadays!
Description of Work: Intermittent flickering lights, eventually part of my condo completely without power. Hard to diagnose as electric would go off and come back on again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

105 Wagner Ave, Buffalo, NY 14212

http://www.eccbuffalo.com

Service hours

Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 PM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:30 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Generator,
Landscaping - Lighting,
Home Security Systems,
Home Automation

FAQ

Master Electric of WNY is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 4:30 PM

Tuesday: 7:00 AM - 4:30 PM

Wednesday: 7:00 AM - 4:30 PM

Thursday: 7:00 AM - 4:30 PM

Friday: 7:00 AM - 4:30 PM

Master Electric of WNY accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Master Electric of WNY offers free project estimates.
No, Master Electric of WNY does not offer eco-friendly accreditations.
Yes, Master Electric of WNY offers a 5% senior discount.
Yes, Master Electric of WNY offers emergency services.
No, Master Electric of WNY does not offer warranties.
Master Electric of WNY offers the following services: Residential & commercial electrical, troubleshooting, repair, additional electrical lines & outlets, upgrades & natural gas generators.

Contact information

105 Wagner Ave, Buffalo, NY 14212

http://www.eccbuffalo.com

Service hours

Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 PM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:30 PM