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Maid Pro

House Cleaning

Reviews

2.94 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
0%
3
25%
2
0%
1
50%


Rating CategoryRating out of 5
quality
2.7
value
3.0
professionalism
4.1
responsiveness
4.1
punctuality
4.0
Showing 1-4 of 4 reviews

Tracy C.
07/2017
1.0
house cleaning
  + -1 more
I called and spoke to Kelly back in June. I gave all the information to have house cleaning done. They said they needed to figure out a cost and would call me back. Never called back - no response. Call again no answer.
Description of Work: House cleaning

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Sandra W.
06/2016
5.0
house cleaning
  + -1 more
If I did not already have a cleaning lady that I love, I would definitely hire the local Maid Pro. I am totally impressed with everything.
Description of Work: On short notice, Maid Pro shuffled their resources to clean our sold home with closing due in two days. The estimated time for the cleaning was 6 1/2 hours, butt they were able to complete the job in one less hour. They have already refunded the difference. We are more than pleased, we are delighted. So professional and accommodating!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Dorothy R.
06/2013
1.0
house cleaning
  + -1 more
1st cleaner didn't appear to do any anything. Additional appts were made to reclean but were cancelled - even said she was at Dr.'s, then when I called the service again, was told that I couldn't do it at the appointed time! (which she was late for) Later in the day, same person came back with a supervisor. The supervisor did an excellent job - kitchen cupboards still needed to be cleaned. The tub and toilet didn't look like they had been cleaned at all! When the super was done, it was CLEAN! Was told they don't clean the inside of cupboards - what else is there to clean in an empty apt? No beds to be made, dishes to clean up, garbage to take out. BE SERIOUS! In the end it was cleaned to my satisfaction but not worth the aggravation of using this service. Next time I'll find someone else.
Description of Work: clean vacant 2BR apartment, hardwood, linoleum and carpet floors. Newly painted.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$102

Debbie H.
06/2012
3.0
house cleaning
  + -1 more
They don’t clean like I do. They’re alright but they don’t do heavy lifting. They just don’t move furniture to vacuum underneath anything. It’s more like they’ll use 1 or 2 people and they are in and out as quickly as possible. Its quantity over quality I should say. Their price was I guess okay. But then again by the time I feel like I am about to give a tip, it cost so much. I’m the type I have to tip so by the time I am through tipping its ridiculously overpriced.
Description of Work: I used the services of Maid Pro for housecleaning. I have used them for years.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$20

    Contact information

    5684 Main St, Buffalo, NY 14221


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Maid Pro is currently rated 2.9 overall out of 5.
    No, Maid Pro does not offer free project estimates.
    No, Maid Pro does not offer eco-friendly accreditations.
    No, Maid Pro does not offer a senior discount.
    No, Maid Pro does not offer emergency services.
    No, Maid Pro does not offer warranties.

    Contact information

    5684 Main St, Buffalo, NY 14221