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Lancaster Electric

Electrical

About us

Residential, Commercial, Industrial Electrical Contractor

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

All Electrical Applications, Repair Appliances

Amenities

Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
Showing 1-1 of 1 reviews

Ben K.
02/2018
2.0
electrician
  + -1 more
Lancaster Electric runs an unprofessional business. Owner asked for money up front (didn’t totally surprise me-seemed normal to ask for a deposit) but then he was extremely unreliable (rescheduled more than 5 times for arbitrary reasons) and consistently showed up hours late (“I’ll be there at 10am”-showed up at 2pm) OR would not show up at all for a day and failed to call/text to say he was not going to make it. He even asked me for a few hundred dollars in the middle of the job, and when I refused, he said he’d have to take another job to get the money to buy more supplies for my job. He could not commit to any schedule that he set for himself. On his last day of work at my home, he stated that all he had left to service was one hallway; however, he had not even checked/replaced any of my light fixtures which was a service included in my quote. I had to remind him to perform a number of the services outlined in his quote, and he said “oh yea I’ll check them”. I can say with certainty that I do not trust his work, which has made me question my investment. I hope this review helps someone avoid the unfortunate situation I found myself in.
Description of Work: Aluminum abatement of entire home.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0


Response from Lancaster Electric
I apologize for Mr. Kestners dissatisfaction, yes we did reschedule several times I was in the process of moving and still trying to keep appointments unfortunately this spread us to thin but we did fulfill and complete Mr. Kestners job in its entirety and he also received a family and friends discount because his wife is a friend of my sister. I tried to fit him in because the issue at his home was a safety issue. his work was completed at an extremely discounted price. Our company has an A Better Business Bureau rating due to our customer satisfaction.

    Contact information

    400 West Ave, Buffalo, NY 14224

    http://www.lancasterelectricny.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electrical

    FAQ

    Lancaster Electric is currently rated 2 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Lancaster Electric accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Lancaster Electric does not offer free project estimates.
    No, Lancaster Electric does not offer eco-friendly accreditations.
    No, Lancaster Electric does not offer a senior discount.
    Yes, Lancaster Electric offers emergency services.
    No, Lancaster Electric does not offer warranties.
    Lancaster Electric offers the following services: All Electrical Applications, Repair Appliances

    Contact information

    400 West Ave, Buffalo, NY 14224

    http://www.lancasterelectricny.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM