bathtub refinishing, ceramic tile, home remodeling
+ 1 more
I had gotten multiple estimates and all recommended an expensive entire redo of the shower surround. Don recommended a less expensive alternative of re-grouting and re-glazing the tile. Don and his crew were respectful and hardworking. They always kept things orderly and clean. Don went above and beyond with all the things he had to do. He started and finished in a timely manner. It now looks like I have a whole new modern bathroom. If you are contemplating a new shower surround or bathtub I would recommend contacting IMS for a possible less expensive second opinion.
Description of Work: Shower surround tile was chipped, gaps in grout, grout was leaking, and tile was an outdated color.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amber C.
07/2017
5.0
bathtub refinishing
+ -1 more
Fantastic. Before appointment: Donald was kind and courteous over the phone every time we spoke. He was also very professional in educating me about my color choice, he gave me the facts and agreed to comply with any decision I landed on, whereas another company was far less professional during a similar conversation. At appointment: Donald and the other worker were presented with some issues upon arriving at my home which they dealt with very well. I had not prepared my bathroom prior and was not there to assist. They moved my objects neatly into the Hall with no problems. Also my tub was a different material than we had assumed. They needed to change their entire approach and spend an extra few hours on it using the utmost care. They treated us very well through to the end, and my bathtub looks brand new too! I recommend this company to anyone and everyone I was really that impressed.
Description of Work: Bathtub Refinishing
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kate B.
11/2016
5.0
bathtub refinishing
+ -1 more
Fantastic job on redoing our bathtub! It looks brand new!!
Description of Work: Tub restoration
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sheila H.
03/2016
5.0
bathtub refinishing
+ -1 more
They were very professional. The tub looks like brand new.
Description of Work: Very satisfied. They even did a little extra work (drilled holes to align with new shower doors) without charging extra. There was a slight problem with the work (they missed a spot), but they came back the same day I called them to fix it. Tub & tile look great! A little more money than their competitors quoted but satisfied with the job. Would use them again or recommend to a friend.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Ellen B.
11/2014
5.0
bathtub refinishing, flooring contractor
+ 0 more
Don had installed my pre-finished hardwood floor in 3 rooms 11 years ago. Last winter a leaky tarp under my Christmas tree damaged the floor. He was able to help me locate some of the discontinued matching wood, and he replaced the damaged flooring expertly. The repair is a perfect match. I recommend him for installation or repair of flooring.
Description of Work: Replaced damaged part of hardwood floor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Elizabeth M.
06/2014
5.0
countertops
+ -1 more
I originally called about having my kitchen refinished. After speaking with the owner we determined that the services performed by IMS were not what I was looking for. BUT... I also inquired about having my tub and tile refinished. The owner was professional and upfront. I want to get my kitchen finished first but once that project is complete, I will be having IMS re-do my tub and tile. FYI- the price quote above is for A LOT of tile: I'm sure it would be much lower for smaller areas.
Description of Work: I left a voicemail and he returned my call promptly.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Melissa D.
12/2013
5.0
bathtub refinishing
+ -1 more
We're really please with the work done on our rental unit-good quality and professionally done. It was easy to schedule an appointment for the next week, owner was clear on price and what was being done. Finished in one day, well ventilated and fair price. Would use again for other rental units.
Description of Work: stripped and reglazed old bathtub
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Teresa M.
11/2013
5.0
bathtub refinishing
+ -1 more
It is a very loud process. The smell is strong. But he is extremely neat and efficient. I cannot believe it is the same tub. It took 4-5 hours.
Description of Work: I live in older (1953) home. We have updated most of the home. Replaced toilets, sinks. But the tub was functional and the worst color of green possible. He came, gave an estimate, explained the procedure and set up appointment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Interior Maintenance Services
thank you for the kind words happy to be of service
Art P.
10/2013
5.0
bathtub refinishing
+ -1 more
Called me as he was leaving his shop and arrived promptly at time given. Work was completed in time frame given which was all in one day which was very important to us. Don does excellent work, is very clean and I had no problems reaching him whenever I called him.
Description of Work: We had Don reglaze our bathtub and install a new toilet and sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Interior Maintenance Services
thank you for the kind words happy to be of service to you
Robert L.
09/2013
5.0
bathtub refinishing
+ -1 more
We set a date and time. That morning, he called as he was on his way. When he got here, he explained the process thoroughly and thoroughly repaired the tub. He also repaired some loose tiles. Would definitely use again.
Description of Work: Had 2 areas where the old tub rusted through and leaked. Don rebuilt those areas, and refinished them so you can't tell them from new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Interior Maintenance Services
thank you for kind words we saved the tub any other option would have been big dollars and huge project trust you will get many more yrs. of use out of that tub
Judith B.
05/2013
5.0
bathtub refinishing, home remodeling, ceramic tile
+ 1 more
Donald was well known to me, as he totally refinished my living and dining room wooden floors about 7 years ago, and installed new wood floors in my kitchen and breakast room. He did an outstanding job. At the time, he told me he was expanding his services into tub and tile refinishing. So, when it was time to and quot;refreshand quot; our very small and outdated master bathroom, I gave Don a call. Two contractors had given me estimates of 11,000 to 12,000 dollars to totally gut this 6' x 7' bath, and I wanted another option. Donald came as scheduled for an estimate and spent plenty of time with me discussing what he could do to give our outdated bath a new look. The price was extremely reasonable considering the amount of work to be done! First, he removed the old toilet and sink, and prepped all the tile and grout lines. He also removed the old tile floor and fixed the subfloor in preparation for our floor guy to come and retile the bath. Then, Don resurfaced the entire tile wall white (from yellow), and sprayed the bathtub white from it's original ugly green. He then went back and redid the black tile border on top. Everything looks stunning. Donald spent several days transforming this tiny bath, and the results are outstanding. Donald is very professional and explains everything. He is extremely attuned to detail and obsessively worked on the color of the tub and tile until he was satisfied. He cleaned up everything and left the room immaculate. I highly recommend Interior Maintenance Services when looking for a quality update at a very affordable price. I wish I could post pictures! I will hire him again to resurface an old built in dresser, and to refinish the bedroom hardwood floors.
Description of Work: Removed old green sink and toilet; prepped all the existing yellow tiled walls and grout, and resurfaced them; removed old tile from floor and fixed subfloor; resurfaced tub and 4 walls of wall tile; refreshed the tub fixtures so they look brand new
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from Interior Maintenance Services
Thank you for the kind words you have been a great customer for many yrs. thank you for trusting us with your home while you where away seeing you so pleased helps keep me motivated.One more bathroom to go see you then
James M S.
04/2013
1.0
home remodeling
+ -1 more
Does not aply
Description of Work: Left message, twice never called me back!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Interior Maintenance Services
Sorry to find out you where displeased with us that was week just after Buffalo home show title wave of calls all at once .Do my best to answer all phone calls I do not think we missed an appointment with you or ever spoke in person trust our high quality of workmanship will speak for it`s self
Ryan T.
03/2013
5.0
countertops
+ -1 more
Donald came out and I realized he did not offer the services I needed, he was very prompt and professional and even pointed me in the direction to get the help I needed, plan to contact him in the future with other work I anticipate doing.
Description of Work: No Services Performed
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Interior Maintenance Services
thank you for the kind words
Laurie R.
12/2012
4.0
bathtub refinishing
+ -1 more
The process is a tedious one, but Don took his time and completed the job as agreed; he also took time to do other odd things on his own, which we appreciated. He did a wonderful job, and I've already hired him for 2 other jobs.
Description of Work: Refinish bathroom tiles; that were colored pink and green. Now it's a nice neutral color and we love it.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Response from Interior Maintenance Services
thank you for the kind words
Sue F.
11/2012
5.0
bathtub refinishing, countertops
+ 0 more
Donald came as scheduled for estimate. He spent plenty of time with me discussing what he could do to give an outdated kitchen and bath countertop a new look. His price was great. Both countertops and bathtub turned out beautifully. Donald and his team came and in several hours transformed both kitchen and bath. There was no clean-up on my part. He is punctual and very professional. It has been a few months and absolutely no problem. Product is high quality and very durable. Highly recommend Interior Maintenance Services when looking for a quality update at a very affordable price.
Description of Work: Donald and his team's service included refinishing of old laminate kitchen and bath countertops along with reglazing of bathtub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Interior Maintenance Services
thank you for the kind words
russell C.
04/2012
5.0
bathtub refinishing, countertops
+ 0 more
They took these old countertops and made them look brand new! They look like they were made in 2012. It's a very "cricky" process, but they did an excellent job. They did it very reasonably priced, they were there on time, and were very clean.
Description of Work: They refinished two bathroom countertops and one kitchen countertop. They also redid my bathtub enclosure.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Interior Maintenance Services
Thank you for the kind words
Patricia C.
01/2012
4.0
countertops, bathtub refinishing
+ 0 more
Because he said he'd be there around 10:30 a.m. and I had to be at work, I wasn't there when he came. Not sure why he doesn't start until then. I left him around 11:00 and he did it all in one day. I couldn't use the tub until the next day. I was a good job. He had even tried to get the hard water stains off the fixtures.
Description of Work: I had the tub resurfaced. I was told he doesn't do estimates for tub resurfacing, it's a flat rate. It is more money if he has to strip off what's there.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Nicholas W.
08/2011
5.0
countertops, home remodeling
+ 0 more
Amazing job!
Description of Work: Resurfaced kitchen counters and bathroom tile and tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Mike & Maggie B.
03/2011
5.0
countertops, home remodeling
+ 0 more
We met with Donald at the Buffalo Home Show and were intrigued by the counter top product Stone Flecks. We called between the home shows and Donald showed up on time and with samples to share. His expertise was clear. He had an excellent eye for what would look good in our kitchen and even suggested looking at some kitchen stores to get an idea about contemporary looks. Not only did Donald perform the job we agreed to do in the time we agreed to do it in, he offered suggestions to help us update our kitchen on a budget. His expertise, experience, and friendliness made us very happy. Would I recommend Donald and Interior Maintenance again? **YES**
Description of Work: Donald re-glazed our tile back splash and laminate counter top. The job took 2.5 days to complete (including drying and setting time).
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Bathtub Restoration,
Countertops and Backsplashes,
Kitchen and Bath Remodeling,
Ceramic Tile,
Flooring Sales and Installation,
Floor Cleaning and Waxing
FAQ
Interior Maintenance Services is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 9:00 AM - 5:00 PM
Interior Maintenance Services accepts the following forms of payment: Check