Hibbard Home Improvement

Kitchen and Bath Remodeling, General Remodeling, Electrical,

About us

Hibbard Home Improvement has been in business for over 20 years. We have a full time crew and employ subcontractors periodically if needed. Our current rating with the BBB is A+

Business highlights

33 years of trusted experience

Services we offer

Custom remodeling, complete kitchen and bathroom remodeling, additions, family rooms, basement remodeling, custom made cabinetry, flooring.

Services we don't offer

Ask For Details

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.646 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
9%
3
9%
2
2%
1
17%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.9
responsiveness
4.5
punctuality
4.7

Filter reviews by category

Showing 1-25 of 46 reviews

Katie B.
09/2022
5.0
ceramic tile, drywall, home remodeling
  + 1 more
They have done my kitchen and two bathrooms….excellent work! I highly recommend.
Description of Work: Bathroom
Rating CategoryRating out of 5
Yes, I recommend this pro

Brittney S.
09/2022
5.0
ceramic tile, drywall, home remodeling
  + 1 more
Dale and his staff were wonderful to work with!
Description of Work: Kitchen Remodel
Rating CategoryRating out of 5
Yes, I recommend this pro

Marilyn W.
04/2021
5.0
custom cabinets, contractors, countertops, remodeling, woodworking
  + 3 more
As soon as I met Dale Hibbard to discuss project, I felt very confident that his company would be the right choice. The expertise of the crew, attention to detail, willingness to answer my questions along the way, respect for me and my home, all made for a very positive experience.
Description of Work: Complete remodel of master bath

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sean S.
11/2020
5.0
home remodeling
  + -1 more
We are very happy with the bathroom remodel. The crew was polite, on time everyday, they were neat and cleaned up after themselves. Every plan has changes and Dale was great working with our changes and the final product is just stunning. We would absolutely use them again and would highly recommend them to our family and friends.
Description of Work: Bathroom remodel

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

coreen S.
07/2020
1.0
custom cabinets
  + -1 more
The last time I spoke with Mr Hibbard , he admitted that he probably told me he coud do the work needed, you see it was when covid hit and he was looking for work. He said he usually wouldnt have said he would do it. 'Feeling bad" that I was counting on him, he asked me to contact him in a few days. I left message as requested and never heard from him again. Just WRONG.
Description of Work: new shed or repair old one
Rating CategoryRating out of 5

Kevin and Mary S.
07/2019
5.0
countertops, drywall, electrician, plumbing, remodeling
  + 3 more
Fantastic! Dale and Gary are real pros. They fit our small job in between larger projects.
Description of Work: Laundry room update/renovation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerald P.
11/2018
1.0
home remodeling
  + -1 more
TERRIBLE never try this place again. Doesn’t respond to your message
Description of Work: Second time I tried with this place. First time no response. Those time at least I got a message that said to call and leave my number. But I called TEICE LEFT MESSAGES AGAIN NO RESPONSE!!!!!!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Adam B.
09/2018
5.0
ceramic tile, drywall, electrician, handyman service, plastering, plumbing, remodeling, home remodeling
  + 6 more
We had a master bath remodel completed by Hibbard Home Improvement. Dale provided several ideas during the estimate that greatly helped with the project. The turnaround time on the estimate was quick and they arrived to begin the project when they said they would. Jeff, one of Dale's employees, did the majority of the work and he was fantastic. He worked directly with my wife on every stage of the project. My wife had several changes and they were more than accommodating. The project was finished on time and the results were fantastic. We will use Dale, Jeff and Hibbard Home Improvement on all future home renovations.
Description of Work: Master Bath Remodel

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michele K.
03/2018
5.0
contractors, ceramic tile, drywall, electrician, flooring contractor, plumbing, remodeling, replacement windows, home remodeling
  + 7 more
We are extremely pleased with the results. Dale Hibbard was always available for updates and overseeing the crew on site.
Description of Work: Kitchen remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chuck B.
11/2017
5.0
drywall, electrician, flooring contractor, remodeling, woodworking, home remodeling
  + 4 more
Hibbard Home Improvement was great. They met our schedule and the cost was very reasonable. They kept the job site clean with the minimal possible disturbance. Most importantly, all the craftsmanship was excellent!
Description of Work: We had a kitchen and dining room renovation that involved significant utility adjustments along with a full cosmetic change

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Amber C.
09/2017
5.0
ceramic tile, plumbing, home remodeling
  + 1 more
It took slightly longer than estimated by just 1.5 days due to unforseen complications, but it still only took 6.5 workdays. The workman was very punctual, dilligent, and professional. He stayed the entire workday each day. Dale was also very professional from beginning to end. I am happy with my decision to use this company for my bathroom and will be using them again.
Description of Work: 1/2 bathroom

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Douglas L.
09/2017
5.0
contractors, ceramic tile, drywall, electrician, flooring contractor, plastering, plumbing, home remodeling
  + 6 more
I was directed to Hibbard Home Improvements (HHI) by staff at the condominium where I live, as they had done work here before and were recommended by both the client for the quality of their work and management for their professionalism and scrupulousness in following the building's requirements of contractors. I am totally satisfied with the quality of their work for me. They were always punctual when arriving in the morning, courteous, and made every effort to accommodate my presence and schedule as I lived in the apartment during the work. The workers (craftsmen, really) were careful of my property and wholly honest. The project only slightly exceeded the amount of time it was estimated to take when the contract was signed, and for reasons that were out of HHI’s control. I engaged a professional designer to help me with every aspect of imagining a new kitchen and bathroom; he, HHI – both the owner and crew – and I worked cooperatively together, with no drama. All work done per contract was completed as specified and estimated; change orders and a few add-ons were accepted and completed, the extra cost for which was fairly and separately handled from the contracted work. I am no builder, plumber or electrician, but I can readily tell that the men who work for HHI are all supremely skilled in the trade(s) they performed for me. I couldn’t be happier with the results: The workmanship was outstanding, fully realizing my and the designer’s vision for how the renovations would look at completion. Now with each passing day I love my apartment more and more, and I credit Hibbard Home Improvements, along with my designer, with making that happen. I would recommend them without hesitation.
Description of Work: The project involved renovating a kitchen and master bathroom, and laying a wood floor throughout the public area of my condo unit. The scope of work included obtaining permits, arranging for inspections, demolition, carting off rubble, framing and carpentry, plumbing, electrical, tiling, drywall, floor laying, appliance installation and painting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather B.
08/2017
5.0
drywall, electrician, remodeling, doors
  + 2 more
Hibbard Home Improvement transformed my makeshift sun room into a beautiful 3 season room! The craftsmanship was superior and the customer service was fantastic. Hibbard Home improvement was also speedy but accurate. A+ !!!
Description of Work: Sunroom remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Gerald Z.
07/2017
1.0
home remodeling
  + -1 more
Hibbard never responded to my original email
Description of Work: bathroom remodel
Rating CategoryRating out of 5

Patricia B.
12/2016
5.0
contractors, drywall, electrician, plumbing, home remodeling
  + 3 more
Hibbard Home Improvement did our master bath remodel two years ago. We were very happy with their work & have now hired them for a second bath remodel. The guys show up on time each morning, work efficiently all day & clean up the work space at the end of the work day. Dale has been very fair & direct with pricing and flexible in scheduling his crew, especially when there has been unexpected issues.
Description of Work: Bathroom remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nelma P.
10/2016
5.0
custom cabinets, contractors, drywall, plastering, remodeling, woodworking, home remodeling, doors
  + 6 more
Dale and team were punctual and friendly. Dale helped me with remodeling ideas and delivered on all requests. Major items: Sky light was removed, entry way was added, small and large pantries were built, cabinets reconfigured, counter tops removed, passthru enlarged. Very happy with results of all work. Highly Recommended!
Description of Work: Miscellaneous work throughout our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Robin K.
06/2015
5.0
doors, remodeling, woodworking
  + 1 more
.Mr. Hibbard was very personable and professional. He offered a good price for the amount of work that I needed to have done. He arrived at my home along with his carpenter promptly as scheduled to discuss the details before the work started. The work was completed on time and very well done
Description of Work: This provider replaced some interior doors, door frames and door knobs. He also replaced trim around interior doors and closets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

John P.
04/2015
3.0
remodeling
  + -1 more
Dale was professional while reviewing the job. He seemed to be knowlegeable and very busy. I would consider him again if he follows through with an estimate.
Description of Work: Dale looked at the job and said he would provide a quote "next week". I called his office a little over a week later and left a message. To date, no response.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro

Dale M.
03/2015
5.0
remodeling, plastering
  + 0 more
Very professional, prompt, clean and nice work. We are very pleased with the outcome. When Mr. Hibbard came to quote the job he was very honest and helpful as the best way to obtain the best outcome. Mr. Hibbard also worked us into his schedule in a timely manner, even though he was busy. Will definitely be using him again.
Description of Work: Replastered walls after paneling was removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Susan M.
02/2015
1.0
handyman service
  + -1 more
I have emailed them. I hope to have the work done in the spring. I assume they are fine with waiting until the spring because they never contacted me back. Update: I have emailed and called numerous times to try to coordinate a time; however, he seldom responses. The last message my husband received was to the effect that it was hit or miss I asked for Angie's List help, but this did not do any good! The deal expired 12/7/2015 so I am try to get my money back. We'll have to see how that works.
Description of Work: I purchased a $299 deal for a general contractor for a day.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
punctuality
1.0

$299

Response from Hibbard Home Improvement
Greetings Mrs. [member name remove], Thank you again for purchasing a "Contractor for a day" from my company. I received a message (email) from you through Angie's List on 12-07-14. I responded back to you on 12-08-14 asking you to either call me directly or to provide your phone number so we would be able to discuss the work you want done and to schedule a time to complete it.So I am very surprised to see this review. I trust we can work things out.I look forward to speaking with you.

Jason F.
10/2014
4.0
contractors, electrician, remodeling, home remodeling
  + 2 more
First contact with Dale was professional. However, after he came to take measurements for the job to give me an estimate, it took him weeks to finally get back to me. I had to call to remind him I was still waiting for the estimate. He did manage to squeeze me in earlier than I thought, which was great. However, he also said he would be performing the work. Instead, two other guys showed up and did all the work. It made me uncomfortable since he never mentioned this would be taking place (only that a helper might be coming along, but again, said he would be doing the work). The men he used didn't wire the exhaust fan properly- it is supposed to have separate switches for the fan, light, and nightlight. Instead, that is all on one switch. This makes me question the integrity of the rest of the work performed.
Description of Work: Install exhaust fan in bathroom, add storage to rafters in garage.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$880

Susan E.
10/2014
5.0
remodeling, home remodeling
  + 0 more
Dale Hibbard is honest, prompt, cheerful and does beautiful work. We were very pleased with the cleanliness of his crew, especially when the old countertops were torn out. The tile on the kitchen backsplash was patterned and extensive. Dale did it himself and it is perfect. Of course, there are always snags when dealing with multiple vendors but Dale was calm, flexible and got it done. I would also add that several years ago, we first hired Dale to build cherry bookshelves that extend to the ceiling the entire length of our family room. There is recessed lighting on top and movable shelves with inset supports. At waist level, there is a a cherry countertop that extends about a foot beyond the bookshelves and underneath are four cabinets with double doors that provide an amazing amount of storage space. They look awesome, are so functional and make the room.
Description of Work: Removed old countertops; prepped the existing cherry kitchen cabinets for granite countertops; replaced all hardware; refurbished the luster on the cherry wood; replaced the sinks, faucets and plumbing in both the kitchen and the half-bath downstairs; tiled the extensive backsplash with design in the kitchen; replaced and added to both the under cabinet and recessed ceiling lighting; rewired the electrical and installed dimmers; placed a water line from the sink to the refrigerator; and installed a wine cooler and instant hot water unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Mark C.
11/2011
5.0
remodeling, home remodeling
  + 0 more
It went well. Sometimes a little slower than we would have wanted, but isn't that always the case with kitchens and bathrooms?
Description of Work: Dale performed renovations to our kitchen and bathroom. The work was excellent and is admired by all who see it. Have recommended Dale highly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$15,000

Russ T.
11/2010
3.0
ceramic tile, plumbing, remodeling, home remodeling
  + 2 more
Did not use contractor due to no call back after initial appointment for estimate.
Description of Work: Spoke with him on the phone. Made an appointment, for and estimate. Contractor showed up on time, spent approximately one hour looking at the projects, 4 total. Was impressed with and enjoyed talking to the contractor about the various jobs. He stated it would be approximately 1 week before he could get back to me, but unfortunately never heard from him again. It would of been nice to of heard either yes I can do the jobs or a no for any reason from him so I wouldn't of been waiting for the call.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
4.0


Rose Marie C.
09/2010
1.0
home remodeling
  + -1 more
I don't understand your requests. If they DIDN'T do the work, I don't have a service date OR amount NOR can I tell you how it went. I'm not happy with Angie's List as this is NOT the first provider I've had that did not follow thru. If they are not interested in the job I would rather they just say that up front.
Description of Work: Estimator came for initial "interview" approximately 3 months ago. Haven't seen nor heard from them since.
Rating CategoryRating out of 5
    • 1(current)
    • 2

Contact information

11 Foxcroft Lane, Buffalo, NY 14221

www.hibbardhomeimprovement.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Kitchen and Bath Remodeling,
General Remodeling,
Electrical,
Drywall,
Plumbing,
Ceramic Tile,
Finished Carpentry and Woodworking,
Unfinished Carpentry,
Plaster,
Doors,
Cabinet Making,
Windows

FAQ

Hibbard Home Improvement is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Hibbard Home Improvement accepts the following forms of payment: Check
Yes, Hibbard Home Improvement offers free project estimates.
No, Hibbard Home Improvement does not offer eco-friendly accreditations.
No, Hibbard Home Improvement does not offer a senior discount.
No, Hibbard Home Improvement does not offer emergency services.
Yes, Hibbard Home Improvement offers warranties.
Hibbard Home Improvement offers the following services: Custom remodeling, complete kitchen and bathroom remodeling, additions, family rooms, basement remodeling, custom made cabinetry, flooring.
Ask For Details

Contact information

11 Foxcroft Lane, Buffalo, NY 14221

www.hibbardhomeimprovement.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM