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Direct Security Systems Inc

4.0(
3
)

Home Security Systems

About us

Direct Security Systems, Inc. located in Buffalo NY, has been in business since 2001. You will be pleased with a monitored security system designed for your homes layout. Direct Security offers free installation of a security system based on a monitoring agreement. As our Thank You, for becoming a DIrect Security customer, we include a free Key Fob. This Key Fob allows you the freedom of arming/disarming the system from 150 feet of your home. Direct Security provides security for both homes and businesses. Direct Security also does installations of Camera systems with remote access. Be sure to give us call today, 716-681-4100, to protect what you work so hard for.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Alarm Systems, Fire Systems, Camera Systems

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

25%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.03 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
33%
1
0%
Rating CategoryRating out of 5
quality
4.7
value
5.0
professionalism
4.3
responsiveness
4.0
punctuality
5.0
Write a review
Showing 1-3 of 3 reviews
Mary C.
10/2016
5.0
home security systems
  + -1 more
The change over was easy and the technician, Brian, was so helpful. He carefully explained in a few minutes how to use the new technology.
Description of Work: We've had Direct Security equipment in our building for over 6 years now. We just recently upgraded so we could use our cell phones to monitor the system. The cost was minor but the added convenience is huge.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
ANGELA B.
05/2011
2.0
home security systems
  + -1 more
Shield Security was the one who installed the system provided by ADT. I am visually impaired, and it was hard for me to see the message panel on the control board. They told me I didn’t have to see the panel. When we complained about this later several times, they just told us to get a flashlight both times. My brother just had an alarm system installed by ADT, and he has a read-out on his panel, which I think would be very accommodating. I asked Shield Security if they could give me a panel like that, and the technician told me that they are not inter-changeable. They were not willing to work with me. They were responsive initially, but unresponsive to my needs.
Description of Work: Wiring for a residential alarm system installed.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0
$438
Response from Direct Security Systems Inc
Being an Authorized Dealer with ADT, we have 2 types of keypads that we are able to offer to the customers. Our initial promotion is for FREE installation/FREE equipment. The standard keypad has just lights that give indication of the system configuration. The premium keypad offers a lighted window with LCD lighting to give a more descriptive system configuration. When I initially met with the members I showed the premium keypad that was to be installed. They seemed happy with the feature of a LCD lighted keypad. At that time it was never indicated that anyone in the home was visually impaired. What we would be able to offer is changing the LCD premium keypad for the standard keypad. Another option, is leaving the Premium keypad but installing a key fob, which is a handheld devise which will allow for the system to be turned on/off by a button. It has been explained that the ADT keypad that the other family member had installed in their home is not available to us as a Dealer of ADT. This other keypad is not something that would function with the other components of the member’s system. Furthermore, the ADT equipment that the other family member had installed would not be apart of a FREE install/equipment promotion. Shawn Cerrone, Direct Security
JANET B.
06/2009
5.0
home security systems
  + -1 more
I got a lot for my money. Very good work, called to let me know they were going to be late. Clean up was basic, but everything was great. Very polite and thorough. No charge for the installation. Everything is clean and neat. Highly recommended, make this your first choice.
Description of Work: Installed a home security system. Three doors, six windows, two monitors, two keypads and one smoke detector. The price also included the first month's payment ($29).
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$401

    Contact information

    521 Cornwall Avenue, Buffalo, NY 14215

    http://mydirectsecurity.com/

    Service hours

    Sunday:
    7:00 AM - 11:30 PM
    Monday:
    7:00 AM - 11:30 PM
    Tuesday:
    7:00 AM - 11:30 PM
    Wednesday:
    7:00 AM - 11:30 PM
    Thursday:
    7:00 AM - 11:30 PM
    Friday:
    7:00 AM - 11:30 PM
    Saturday:
    7:00 AM - 11:30 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Home Security Systems

    FAQ

    Direct Security Systems Inc is currently rated 4 overall out of 5.

    Sunday: 7:00 AM - 11:30 PM

    Monday: 7:00 AM - 11:30 PM

    Tuesday: 7:00 AM - 11:30 PM

    Wednesday: 7:00 AM - 11:30 PM

    Thursday: 7:00 AM - 11:30 PM

    Friday: 7:00 AM - 11:30 PM

    Saturday: 7:00 AM - 11:30 PM

    Direct Security Systems Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Direct Security Systems Inc offers free project estimates.
    No, Direct Security Systems Inc does not offer eco-friendly accreditations.
    Yes, Direct Security Systems Inc offers a 25% senior discount.
    Yes, Direct Security Systems Inc offers emergency services.
    Yes, Direct Security Systems Inc offers warranties.
    Direct Security Systems Inc offers the following services: Alarm Systems, Fire Systems, Camera Systems

    Contact information

    521 Cornwall Avenue, Buffalo, NY 14215

    http://mydirectsecurity.com/

    Service hours

    Sunday:
    7:00 AM - 11:30 PM
    Monday:
    7:00 AM - 11:30 PM
    Tuesday:
    7:00 AM - 11:30 PM
    Wednesday:
    7:00 AM - 11:30 PM
    Thursday:
    7:00 AM - 11:30 PM
    Friday:
    7:00 AM - 11:30 PM
    Saturday:
    7:00 AM - 11:30 PM