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CREEKSIDE HOT TUB & SAUNA CO.

Pool and Spa Service

About us

SHOWROOM FEATURING FINNLEO TRADITIONAL AND INFRARED SAUNAS, SUNRISE SPAS AND PASSION SPAS. ALSO A FULL LINE OF SPA CHEMICALS, SAUNAS AND SAUNA ACCESSORIES. MOBILE HOT TUB RENTALS DELIVERED TO YOUR HOME. FAMILY OWNED AND OPERATED BUSINESS FOR OVER 31 YEARS. NO SUB-CONTRACTORS.SERVING THE BUFFALO,NY AREA. ALL MAJOR CREDIT CARDS ACCEPTED.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

SALES AND QUALITY SERVICE OF ALL MAKES AND MODELS OF HOT TUBS AND SAUNAS. MOBIL HOT TUB RENTALS DELIVERED TO YOUR HOME. FACTORY TRAINED SERVICE TECHNICIANS AVAILABLE FOR TIMELY SERVICE CALLS TO BUFFALO AND SURROUNDING AREAS.

Services we don't offer

NO SWIMMING POOL SERVICE, REPAIR OR PARTS

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.07 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-7 of 7 reviews

Darlene A.
01/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: My hot tub stopped heating.It was right before Thanksgiving. I called Creekside Hot Tub and they had cancellation for the next day and were here on time. Tony the service man knew his stuff and had it fixed and heating again in less than an hour. Cleaned up after himself and was friendly and professional. I have already recommended them to a friend.
Rating CategoryRating out of 5
Yes, I recommend this pro

Roy R.
07/2015
5.0
pool cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Greg R.
06/2015
5.0
pool cleaners
  + -1 more
Very well. The tech was very knowledgeable; was quick and thorough, while being very polite and cleaned up after himself. Would highly recommend this operation.
Description of Work: The Tech replaced the heater in my older model Jacuzzi Hot Tub. While he was there he mentioned that a few of the jets needed to be replaced and sold me 5 that I installed by myself after he left. The hot tub heats up better now than it did 4 years ago when I moved in and started using it!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

james S.
04/2015
5.0
pool cleaners
  + -1 more
The tech arrived right on time and was very courteous to wife. He quickly found the issue and had the unit repaired in a very short time. He replaced the heater with a unit better than what I had and at very good price as on line the part was about $200. He answered my wife's questions about a new hot tub to replace ours and he took the time to explain what was available and how it would save us energy cost.(My tub drinks electricity) I used to use another pool guy forget it, this is my new go to service provider, really the only thing that could made the experience better is if they gave me a new tub.
Description of Work: I called and left a voice mail on Sunday and Bob called back first thing Monday morning. My hot tub died I did not know why. He worked out that a tech could arrive at my house at 3pm when my wife would be home from work. They diagnosed the problem as a burned out grounded heater and replaced the heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Michael B.
12/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: They unlocked a bubble in my hot tub and installed a hose to prevent this problem from happenuing again. This is my new hot tub company !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Patricia M.
11/2014
5.0
pool cleaners
  + -1 more
.
Description of Work: Did repair work. They were awesome!!! Would definitely recommend!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Diane M.
10/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: They removed our old in-ground hot tub and plugged the pipes leading to it. They had their electric and concrete contractors install the electric and the concrete pad for the new above-ground hot tub. They installed the new hot tub and the cover holder. They were terrific. Very responsive right from the start. Very helpful in all areas. I would definitely work with Bob and the company again and recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

    Contact information

    5981 Main St, Buffalo, NY 14221

    CREEKSIDEHOTTUBS@AOL.COM

    Service hours

    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 2:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    CREEKSIDE HOT TUB & SAUNA CO. is currently rated 5 overall out of 5.

    Monday: 10:00 AM - 5:00 PM

    Tuesday: 10:00 AM - 5:00 PM

    Wednesday: 10:00 AM - 5:00 PM

    Thursday: 10:00 AM - 5:00 PM

    Friday: 10:00 AM - 5:00 PM

    Saturday: 10:00 AM - 2:00 PM

    CREEKSIDE HOT TUB & SAUNA CO. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, CREEKSIDE HOT TUB & SAUNA CO. does not offer free project estimates.
    No, CREEKSIDE HOT TUB & SAUNA CO. does not offer eco-friendly accreditations.
    No, CREEKSIDE HOT TUB & SAUNA CO. does not offer a senior discount.
    Yes, CREEKSIDE HOT TUB & SAUNA CO. offers emergency services.
    Yes, CREEKSIDE HOT TUB & SAUNA CO. offers warranties.
    CREEKSIDE HOT TUB & SAUNA CO. offers the following services: SALES AND QUALITY SERVICE OF ALL MAKES AND MODELS OF HOT TUBS AND SAUNAS. MOBIL HOT TUB RENTALS DELIVERED TO YOUR HOME. FACTORY TRAINED SERVICE TECHNICIANS AVAILABLE FOR TIMELY SERVICE CALLS TO BUFFALO AND SURROUNDING AREAS.
    NO SWIMMING POOL SERVICE, REPAIR OR PARTS

    Contact information

    5981 Main St, Buffalo, NY 14221

    CREEKSIDEHOTTUBS@AOL.COM

    Service hours

    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 2:00 PM