The guy showed up, checked the furnace and did some adjustment but when he left, the furnace stopped working again. I called him but I never received a call back. Then after 2 weeks, I got a call from him and he said to have somebody else to do the job then hang up. If he doesn't want to do the job, he could have just told me and not jerk around.
Description of Work: He was suppose to fix the furnace.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Ed S.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
They do a very good job. They installed the furnace many years ago. They have always serviced it and have always done a good job.
Description of Work: When I would switch from my A/C to heat, the heater wouldn't work. I gave them a call to fix the issue. The service man was able to find a supplier that had the necessary part, for the fix, that is no longer made.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
KAREN G.
03/2007
1.0
heating & air conditioning/hvac
+ -1 more
We have made numerous calls to his company and they are almost never returned (1 out of 4). We were trying to set up an appointment to have the furnace serviced for regular maintenance as well as ask him some other questions. We even asked a neighbor, who was having work done by Bob(10/06), to ask him to call us. The neighbors and their parents say they have the same problem trying to reach him. It seems he only responds to emergencies. I was able to get the one call back about 3-4 weeks ago and he did mention that the neighbors told him to call us. He said he had been busy, only had four guys and may be able to come out the following week. Today, 3/7/07 we called another heating/ac company. They answered the phone and set up an appointment for Monday. So easy!
Description of Work: A new furnace was installed by Bob in April 2004. My husband and I purchased the house that had the furnace installed in July 2004.
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Service Categories
Heating and Air Conditioning,
Water Heaters,
Plumbing
FAQ
BART HEATING & AIR CONDITIONING is currently rated 2.3 overall out of 5.
Yes, BART HEATING & AIR CONDITIONING offers free project estimates.
No, BART HEATING & AIR CONDITIONING does not offer eco-friendly accreditations.
No, BART HEATING & AIR CONDITIONING does not offer a senior discount.
No, BART HEATING & AIR CONDITIONING does not offer emergency services.
No, BART HEATING & AIR CONDITIONING does not offer warranties.
BART HEATING & AIR CONDITIONING offers the following services: HEATING & AIR CONDITIONING SERIVCES & SALES. LIGHT PLUMBING. WATER HEATERS. HUMIDIFIERS. ELECTRONIC AIR CLEANERS. RESIDENTIAL SERVICE & REPLACEMENT. LIGHT COMMERCIAL SERVICE & REPLACEMENT. DESIGN/BUILD SERVICES.