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A-1 Garage Door Service

Garage Doors

About us

Fully insured, accept all major credit cards and personal checks, BBB member, 10% senior discount, no subcontracting. A1 Garage Door Service does all of its own jobs.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Install & Repair Garage Doors & Openers, Replace Broken Springs & Cables

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.988 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 88 reviews

Bonnie H.
02/2021
5.0
garage doors
  + -1 more
Excellent. Responded within 3 hours. Very informed, and personable. Reasonable cost for replacing coils and cables. Very pleased.
Description of Work: Repaired garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Andrea M.
08/2020
5.0
garage doors
  + -1 more
Rick was professional. He came out when he said he would. Quoted a good price. He fixed the door without any complications. He showed me how to maintain springs and use the new opener. He told me to call if I have any problems in the future, he will come right out. I’d absolutely use him again! Easy and good price!
Description of Work: Springs were off door and opener broke.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Julie B.
07/2020
5.0
garage doors
  + -1 more
Rick was very helpful. Tried to assess over the phone with no obligation. Was very flexible with what time I needed him to perform the job. He was here promptly and knew the problem within 10 seconds, literally. He was very pleasant with a great sense of humor. The cost of the job was very reasonable and he completed it within a half an hour. I would highly recommend A-1 Garage Door Service to anyone! Thanks Rick!
Description of Work: Repair spring and recoil cables

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David M.
07/2020
1.0
garage doors
  + -1 more
PLEASE READ BEFORE YOU DECIDE TO CALL THIS COMPANY!!!!!!!! THIS IS THE WORST EXPERIENCE I HAVE EVER HAD!!! There is a single guy who owns this company. His name is Rick I called him to come out and look at the springs over my old wooden garage door. So he told me an hour,he actually was there early and beat me home from the store. That is about the only good thing he did. First off thank god my fiance was home when he came. Now I specifically told him that it was a old heavy wood garage door with windows. Well what do you know,he tries to lift it up from the Inside and puts his shoulder through one my windows. And to this point he didn't apologize to my fiance for breaking . Now I show up to the house, and before he came I told him I had purchased the springs. I was calling his company because I needed it done and I needed a company to do it. Well from the minute I showed up he is rude and cndescending to me about the springs. Saying to me how he shouldn't help me because I already had the springs. I had them attached to the rafters already and had the job half done. He even told me I did it right. Isn't that the point of calling a company when you cant do something yourself. Well he wasn't even there 20 minutes and he had one side done and was working on the other one. So I asked him about the broken window and he lied and said the garage door fell and it broke. So I told him that he would have to fix it because he broke it. And that I wouldn't pay him unless he fixed that to. Well then he started swearing, yelling and calling me all kinds of names i felt threatened. He said that he would have to charge me to replace the window he broke. And that he was done with the job and not going to do anymore. At this point he started to blame me saying that the window must have been weak and that who cares about the window because your place is a wreck anyway. So he threw his stuff in his truck and pulled out. I wouldn't recommend him to anyone even my worst enemy. I have never in my life been treated like that. It was like something out of a movie. So I suggest you do not use this company at all. I am shocked that he get business the way he acts. His reviews online seem fake to me. Like his friend are doing him a favor I recommend you do yourself a favor and stay away!!!!.
Description of Work: I needed extension springs replaced over my garage door.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Response from A-1 Garage Door Service
The window broke on this 70 year old wooden door. I was halfway done fixing the door when the customer became rude. so I left and I didn’t charge them for the work I did

Nicklaus A.
03/2020
5.0
garage doors
  + -1 more
fix sensors and lubricate rollers etc.
Description of Work: Excellent. Rick was on time and did a quick fix and charged me accordingly. Very fair.
Rating CategoryRating out of 5
Yes, I recommend this pro

Bill B.
02/2020
5.0
garage doors
  + -1 more
Rick is awesome. Requested service on Saturday afternoon and he was here first thing Sunday morning. Work was excellent. Rick even adjusted the other door while he was here. Cannot say enough good things about his service.
Description of Work: cable replaced and door alignment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Nicholas N.
02/2020
5.0
garage doors
  + -1 more
Rick was extremely responsive and professional, I would highly recommend!
Description of Work: Replace garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

Roy W.
12/2019
5.0
garage doors
  + -1 more
He came when he said he would. Price was lower then others that we called. Would recommend.
Description of Work: Spring on garage door replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Milton K.
10/2019
5.0
garage doors
  + -1 more
Installer showed up on time... a little early.... work was done in timely professional manner. Would definitely hire this person company again.
Description of Work: Replace Garage Door Opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hasmukh P.
09/2019
5.0
garage doors
  + -1 more
He did a great job. We notice that when the door was closing, it was making a noise as it navigated the curve on the rail. We called Mr Larkin (Owner) and he sent his son right away to fix the minor problem. We have been using the door for last one week and it has functioned very well to our satisfaction.
Description of Work: Change 2 car garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Cynthia S.
09/2019
5.0
garage doors
  + -1 more
The owner answered first time i called and came out the next day. He repaired a garage door we had never used on one of our rental properties that we were selling. I had other companies go out and said it could not be repaired and that we needed a new garage door costing over $1K. We called this company based on reviews and he was AMAZING. He came right out, said he could likely repair the door for $250. He not only got the door working, but also got the remote opener to work with 2 remotes. DO not call anyone else! He was fantastic, honest and prompt. Saved us tons of $$.
Description of Work: Garage Door repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Tammy L D.
06/2019
5.0
garage doors
  + -1 more
I called Rick today when one of my cables broke on my garage door. He was able to come and repair my garage the same the same day. I would definitely hire him again.
Description of Work: Replace cables and spring repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Steven C.
02/2019
5.0
garage doors
  + -1 more
Garage door spring broke about 3pm on one of the coldest days of the year. I haven't owned the house to long and first time I needed a repair for the garage and wasn't sure who to call. Found A1 on here and gave them a call. I spoke with the owner and he was able to get somebody to my house within the hour and was fixed in another. Quick and courteous and my garage works great again.
Description of Work: Garage door spring repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Mrs P M.
07/2018
5.0
garage doors
  + -1 more
They were able to fix it very quickly once they got here. They were almost an hour late however the owner had explained to me prior coming and again when they got here that they have been extremely busy so I was not surprised or annoyed. It took no more than 30 minutes to correct the problem
Description of Work: My garage door would not go up or down

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$80

Steven H.
05/2018
5.0
garage doors
  + -1 more
on time at quoted price without problem
Description of Work: garage door torsion spring had to be replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Charles O.
01/2018
5.0
garage doors
  + -1 more
Called Rick L. mid afternoon Saturday(1/13/18) and he was at our house approximately 20 minutes later. Viewed the problem, provided an agreeable quote for the repairs and went right to work. Not only replaced the springs but added safety cables through the springs which should have been in place from the original install many years ago. Efficient, knowledgeable, easy going, great attention to detail, and does not try to oversell the needed repairs. It is reassuring to find trades people interested in fixing the problem without the need to "add the unnecessary extras". If you have a garage issue Rick is highly recommended to provide reliable service at a reasonable price.
Description of Work: Replace Springs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

martin L.
12/2017
5.0
garage doors
  + -1 more
Great Job - prompt and knowledgeable; service within 12 hours.
Description of Work: Old Garage Door -- spring broke; Called Sunday evening -- here fixing it Monday 10AM. No nonsense, straightforward work.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Peter G.
06/2017
5.0
garage doors
  + -1 more
Apparently the openers were not installed correctly by my contractor, Rick noticed immediately what the issue was and corrected it. Also the opener mounting was not rigid so he corrected that issue. All 3 doors needed lubrication, he did this and checked everything. Doors are now moving much quieter. He is very knowledgeable and would highly recommend his services, called Thursday, was here as promised on Friday, even a few minutes early.
Description of Work: Service 3 garage doors/openers that were installed by a contractor 12 years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michael B.
05/2017
5.0
garage doors
  + -1 more
Rick was awesome. Wa able to arrive much earlier than originally scheduled. In less than an hour, he had not only fixed the problem but had given the door a thorough inspection and fixed several things that this DIYer had done wrong. 0Also had needed parts stocked in his van. The visit probably added years to the lifespan of our door.and dramatically decreased the likelihood of further issue.
Description of Work: The garage door was not closing all the way after DIY install of the garage door and an automatic door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Silvia A.
04/2017
5.0
garage doors
  + -1 more
WONDERFUL!!!! He fixed the problem and serviced the whole door. He even replaced the bulbs in the garage door opener. He was here sooner than he said and was very professional and extremely polite. He replaced both springs and worked diligently to have the door work properly. It works better now than before he came. I would call him again and recommend him to anyone with garage door issues. A++++
Description of Work: My garage door fell apart and it wouldn't open at all

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Jerome D.
04/2017
5.0
garage doors
  + -1 more
5 companies all told me I needed a new door, but he said I just needed a few parts replaced. Even a year later, the door is still working great! I am so impressed with his honesty!
Description of Work: I needed my garage door fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katherine M.
04/2017
5.0
garage doors
  + -1 more
Very reasonably priced, same-day service (on a weekend, no less). Diagnosed the issue right away and fixed it in less than a hour. Would absolutely recommend.
Description of Work: Garage door wouldn't close.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Darla M.
01/2017
5.0
garage doors
  + -1 more
A-1 Garage Door Service provided prompt, professional service at a reasonable price. We highly recommend A-1 Garage Door Service.
Description of Work: Replacement of garage door cables on a Sunday

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Partho S.
12/2016
5.0
garage doors
  + -1 more
Rick addressed, repaired the issue and changed a couple of struts while he was there. It was clear from the minute I met him, that he runs an honest, no nonsense business. He was friendly, helpful, efficient and, above all, knows what he's doing. He was finished within 30-40 minutes. His price was reasonable and A-1 is a company I would highly recommend to anyone who needs garage door work done. I came away extremely impressed with how he handled everything. Thanks again, Rick. You saved my wife and me a tremendous amount of time and headache!
Description of Work: As I was backing out of our garage, yesterday, the remote, which was sitting on the car seat, hit the middle console, engaged, and lowered the garage door while the back of my car was directly under it. As soon as I hear the thud, I knew I was in trouble. One of the tracks had warped and there was also little warping at the bottom of the door. The bottom line is that the door was stuck halfway and my car was, consequently, also now stuck in the garage. With all that I needed to get done today, to state that I was frustrated was a gross understatement. I called a couple of places, before I came across A-1. Rick stated he could be out there in 20-25 minutes which was an absolute Godsend. He was a man of his word.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lauri B.
11/2016
5.0
garage doors
  + -1 more
Wonderfully!! Service was accurate, thorough and service provider was very friendly.
Description of Work: Member needed tune- up for wheels and installed garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

89 Molnar Dr, Buffalo, NY 14224

a1garagedoorservicewny.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

A-1 Garage Door Service is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

A-1 Garage Door Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, A-1 Garage Door Service offers free project estimates.
Yes, A-1 Garage Door Service offers eco-friendly accreditations.
No, A-1 Garage Door Service does not offer a senior discount.
Yes, A-1 Garage Door Service offers emergency services.
Yes, A-1 Garage Door Service offers warranties.
A-1 Garage Door Service offers the following services: Install & Repair Garage Doors & Openers, Replace Broken Springs & Cables

Contact information

89 Molnar Dr, Buffalo, NY 14224

a1garagedoorservicewny.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day