Willinghands Maid Service

House Cleaning, Floor Cleaning and Waxing, Interior Design and Decorating

About us

Thank you for considering us! Willing Hands Maid Services has over 20 years of experience! Servicing all of the 5 boroughs, no job is too big or too small! Residential & Commercial cleaning! Apartment, Home, Office Cleaning, you name it we do it! Satisfaction guaranteed! Call us today! PLEASE MENTION ANGIE'S LIST! 24 Hour Emergency Service Provided

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Cleaning Services, House Cleaning, Office & Commercial Cleaning, Carpet Cleaning, Window Cleaning, Green Cleaning, Floor Cleaning, Janitorial Services

Services we don't offer

No Job is too Big or too Small.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Zelle

Photos of past projects

Reviews

4.679 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
9%
3
3%
2
6%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.6

Filter reviews by category

Showing 51-75 of 79 reviews

Matthew B.
05/2020
5.0
house cleaning
  + -1 more
cleaning the kitchen and bathroom
Description of Work: Excellent service . Top notch job
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia A.
09/2016
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia A.
03/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Excellent housecleaning service was provided. Very pleased and satisfied. Would easily recommend this provider.
Rating CategoryRating out of 5
Yes, I recommend this pro

Hugh G.
12/2015
1.0
house cleaning
  + -1 more
unknown
Description of Work: Money was paid.No work was performed.They did not return my phone calls so I could arrange an appointment.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Willinghands Maid Service
we are so sorry you said you purchased your deal with us, but I cant find you on our page maybe its another company.

Barbara A.
12/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: What a terrific job she did!!! Left the house looking pristeen!! Excellent!!
Rating CategoryRating out of 5
Yes, I recommend this pro

ALICE K.
08/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: Willinghands is very good, but I felt could have been more thorough in her cleaning. She is very sweet, personable, and I trust her completely.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

eileen S.
08/2015
5.0
house cleaning
  + -1 more
Great
Description of Work: Really cleaned my apartment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jeffrey C.
03/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Marlis M.
12/2014
2.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$99.99

Response from Willinghands Maid Service
Sorry this is the wrong maid service we didn't work for you.

David G.
09/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: House cleaning for us for two years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Helen D.
09/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Yvonne did a great job with cleaning my apartment. She mainly worked on the bathroom and the stove area. She also did the laundry which was awesome. Since its just me and my man there wasn't much to begin with. My only complaint is that she wasn't punctual. She was half an hour late and I had to wait for her instead of doing my errands. The both of us wanted to meet her to see if we want to use her on a continual basis. In the end, it was my bf who made the decision not to use her again. But overall, if you are looking for a someone to do a thorough job cleaning, she could be that person.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

$100

Adam D.
04/2014
5.0
house cleaning
  + -1 more
went great as advertised!
Description of Work: cleaned 1BR apartment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$85

Gilbert M.
05/2012
5.0
house cleaning
  + -1 more
I was satisfied with them: they were good and I would perhaps use them in the future for cleaning.
Description of Work: I used Willinghands Maid Service to help me with some shredding and separate some papers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jennifer D.
04/2012
1.0
house cleaning
  + -1 more
I tried to contact the provider via multiple means. No response. Be wary of using this provider.
Description of Work: I purchased a BD for cleaning of a 1 bedroom apartment.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from Willinghands Maid Service
we had a problem with our office phone last week and the company came out four days after to fix it. we are so sorry again we also have a cell phone you call as well.i am so happy that we took care of the problem and we were able to do the member clean on friday and she was happythank you.

Carol F.
09/2011
5.0
floor cleaning, house cleaning
  + 0 more
I was pleased with the work. She is on time and trustworthy. I have asked her to return every other week.
Description of Work: Yvonne was to clean 2 floors of the brownstone. She brought a helper on her 1st visit and they dusted, swept, vacuumed and washed the bathroom, kitchen, and 3 other rooms., as well as the staircase. She told me that next time she would start cleaning my kitchen cabinets - one each time she came. On her 2nd visit, she did the same as above and did make a start on the cabinets. Her work is very good except that she does not dust pictures on the wall, however the kitchen shines, as does the bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jacob W.
09/2011
4.0
house cleaning
  + -1 more
Very responsive and puctual, yet expensive for the services provided. Did not even mop, and charged $150 for a small 2BR/1BA apartment.
Description of Work: Sweep and dust entire apartment. Clean bathroom and kitchen.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Anne B.
08/2011
5.0
house cleaning
  + -1 more
I was some what satisfied. What I didn't like was having to inspect the rooms after it was cleaned only to have to call them back in for missed areas that needed to be cleaned again. It happened to frequently for my tolerance level.But like I said the house needed a major cleaning job and time was limited.
Description of Work: Hired housecleaning service for house that needed a lot of TLC. I was pleased with the over all job.I say this because there was so much to clean it really was a two day job done in one day and little things were overlooked and not cleaned well. I would definitely hire company back a second time to see if they could accomplish what I want them to clean well in one day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Geoffrey C.
08/2011
5.0
floor cleaning, house cleaning
  + 0 more
She did a great job, moving furniture and scrubbing the floor. She was on time and thorough.
Description of Work: Yvonne cleaned my entire filthy 1BR apartment, including scrubbing the floors and cleaning the refrigerator.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Luisa O.
07/2011
5.0
house cleaning
  + -1 more
They came early worked Late. They cleaned every nook and cranny. They were pleasant. They were great with my two huge dogs and with the cats. IT was like they had been in my house for years
Description of Work: I was extremely pleased with the service I received. I have had a housekeeper for over 10 years, but no one ever left my house as clean as the staff of Willinghands Maid Service. I am beyond satisfied!!!!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Martin F.
07/2011
5.0
floor cleaning, house cleaning
  + 0 more
Yvonne cleaned my entire house with attention to detail and care for my belongings. She was originally going to do a regular clean, which she charges $150, but saw that I had a newborn and thought there was more to be done. She got there at 10 in the morning and wasn't finished till after 4. She did a very thorough cleaning and said she was still only going to charge me $150 since that was the agreed-upon price. (I gave her $200, which she usually charges for a more detailed job.) I would definitely hire her again because I felt she did what needed to be done. She didn't charge by the hour, but by the job, which ensured that when she left, the house would be in good shape.
Description of Work: Yvonne cleaned the kitchen, 2 bathrooms, 2 living rooms, our bedroom, and the hallway. She scrubbed the floors, mopped, vacuumed, dusted, wiped down surfaces, straightened up, and more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

shira G.
06/2011
5.0
house cleaning
  + -1 more
She has come about four or five times now. I spent about $175 for the last service. She is a very nice lady. Anything you tell her to do when she misses something, she does. She also works all day like from nine to about five. Her price is too high, but it’s negotiable. I would use her services in the future too.
Description of Work: I have used Willing Hands Maid Service for housecleaning. Her last visit to my house was earlier this year.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Gary J.
06/2011
5.0
house cleaning
  + -1 more
One word, Amazing!!!!!!!!! We have found the right person for the job, and we wil use them again soon!!!!
Description of Work: 3 story home cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kermitt B.
06/2011
5.0
house cleaning
  + -1 more
The owner arrived very early for the appointment. She came with an assistant and did a wonderful job. I had been using another service (European Maids) and was very dissapointed by the poor work. I tried this company out, which I found on Angies List. I am very pleased and plan to use them regularly. Willinghands is a bit expensive, but worth it.
Description of Work: The cleaned a 3 br/ 3 bath apartment and did laundry.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Vicki F.
05/2011
5.0
house cleaning
  + -1 more
I think the service was great- The woman came early, but waited for me. She did a great jo, much better than other services that charged more. Iwas very impressed.
Description of Work: cleaning a three room apartment..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

shira G.
11/2010
5.0
house cleaning
  + -1 more
My experience with her was totally positive. She was very nice and kind person. I know people who clean, but they were very nasty. It was a good experience with her. I will recommend and will use her again in the future.
Description of Work: I used the services of Willinghands Employment Agency for cleaning my house. She cleaned and vacuumed my two floors, kitchen, bathroom and my whole house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

49 Rockaway Ave, Brooklyn, NY 11233


Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 7:00 PM
Tuesday:
6:00 AM - 7:00 PM
Wednesday:
6:00 AM - 7:00 PM
Thursday:
6:00 AM - 7:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 PM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Interior Design and Decorating

FAQ

Willinghands Maid Service is currently rated 4.7 overall out of 5.

Sunday: 9:00 AM - 6:00 PM

Monday: 6:00 AM - 7:00 PM

Tuesday: 6:00 AM - 7:00 PM

Wednesday: 6:00 AM - 7:00 PM

Thursday: 6:00 AM - 7:00 PM

Friday: 6:00 AM - 10:00 PM

Saturday: 6:00 PM - 6:00 PM

Willinghands Maid Service accepts the following forms of payment: Check,Zelle
Yes, Willinghands Maid Service offers free project estimates.
No, Willinghands Maid Service does not offer eco-friendly accreditations.
No, Willinghands Maid Service does not offer a senior discount.
Yes, Willinghands Maid Service offers emergency services.
Yes, Willinghands Maid Service offers warranties.
Willinghands Maid Service offers the following services: Cleaning Services, House Cleaning, Office & Commercial Cleaning, Carpet Cleaning, Window Cleaning, Green Cleaning, Floor Cleaning, Janitorial Services
No Job is too Big or too Small.

Contact information

49 Rockaway Ave, Brooklyn, NY 11233


Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
6:00 AM - 7:00 PM
Tuesday:
6:00 AM - 7:00 PM
Wednesday:
6:00 AM - 7:00 PM
Thursday:
6:00 AM - 7:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 PM - 6:00 PM