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Vigilante Plumbing Heating & Air Conditioning

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Established in 1927 Vigilante Plumbing, Heating and Air Conditioning has been the first choice in customer service for almost a century. With a true focus on customer service we plan on being your choice for another 100 years. Additional Contact - Anthony Vigilante. Additional Email - anthony@vigilanteplumbing.com.

Business highlights

98 years of trusted experience
Emergency Services Offered

Services we offer

SERVICE, REPAIR, MAINTENANCE & INSTALLATION OF PLUMBING, BOILER, AIR CONDITIONG, HEATING, SPRINKLER, BOILER INSPECTIONS, SPRINKLER TESTING, RPZ TESTING, DRAIN CLEANING & JETTING, CO TESTING & COMBUSTION ADJUSTMENT, WATER MAINS & MAIN SEWERS, GAS LINES, STEAM PIPING, FIRE SPRINKLERS, PUMPS.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.3151 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
11%
3
7%
2
3%
1
14%


Rating CategoryRating out of 5
quality
4.5
value
3.8
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 126-150 of 151 reviews

Dana K.
09/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Howard B.
07/2015
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: upgraded boiler in heating system. the upgrade did not work. then tried to sell me a new boiler. eventually they correcte the problem in the boiler, but i'm still not sure it's going to make it through the coming winter.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$8,000

Response from Vigilante Plumbing Heating & Air Conditioning
[Member name removed] you know this is neither accurate nor fair. We have tried to reach out to you a number of occasions to no avail. Please reach out to me Sal Vigilante so we can discuss your concerns about getting through the coming winter.

Oz F.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Jacqueline H.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Removed baseboard heat and installed compact radiators.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

CHRISTOPHER M.
01/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Boiler was out Saturday morning on a particularly cold day, and my normal service was unavailable. I called 5-10 providers off of Angie's list. Many just left a voicemail. Vigilante answered the phone and was able to send someone--albeit at a "special" rate. | |They fixed the problem (a poor electrical connection) quickly. |

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Han Y.
12/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Our central air conditioning stopped working. Our technicians were prompt and courteous and took time to diagnose the problem and made sure it was working properly before leaving. Flat pricing for the work depending on the nature of the problem was transparent. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Barbara W.
10/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: They got our boiler heating system up and running. We had to wait a week, which was unfortunate, but then they came through when they said they would, so we can't complain!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$550

Mark F.
07/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Cleaned the central air unit, found and fixed a leak, added coolant. Very good service, thorough, took their time to ensure that it was operating again. Our make of compressor does not seem to be all that common, and it is not easy to get at, but Vigilante addressed everything extremely professionally.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Randi J.
06/2014
5.0
drain cleaning
  + -1 more
..
Description of Work: ..

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Oliver D.
05/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: performance maintenance on four AC units and found and repaired leaks on two of them. expensive but good service. workers showed up on time, explained their work and fixed the problem. in a world of unreliable/ unresponsive HVAC companies, vigilante has been refreshing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,750

Diane H.
05/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$500

A T.
05/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle B.
04/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Replaced Hot Water Heater. I went to Home Depot that morning, and picked out my heater, and Vigilante installed it that same night.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Jonathan O.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Checked heating system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brad H.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: I used Vigilante Plumbing Heating & Air Conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maria-Teresa F.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were great.
Description of Work: They installed a new boiler, and assisted in finding a chimney repair person.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Frank B.
11/2013
5.0
plumbing
  + -1 more
.
Description of Work: Good Company, reliable and professional service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Rosalind W.
06/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
they did a great job
Description of Work: A new heating system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Brit T.
06/2013
4.0
plumbing
  + -1 more
I will use them again.
Description of Work: Vigilante Plumbing Heating & Air Conditioning looked at my drains and faucets to make sure that everything was working okay.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$59

Eugene L.
05/2013
1.0
plumbing
  + -1 more
Never responded
Description of Work: Called after hurricane sandy never responded

Rating CategoryRating out of 5
responsiveness
1.0


Response from Vigilante Plumbing Heating & Air Conditioning
[member name removed], First let me apologize if we missed you. I just want to let you know like so many others we too were devastated by hurricane Sandy taking six and a half feet of water right in our front door. Even today we are still putting our business and our lives back together. In the aftermath without phones or computers our team showed amazing resolve and dedication in trying to reach out to everyone who needed us. However in the chaos it is possible that you were missed. Once again let me say I’m sorry. Sal Vigilante

Eleanor A.
04/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
It went fine.
Description of Work: My church needed to get three quotes for some work that was needed on the gas boiler in our parsonage. Vigilante was one of thtree company's called for a quote. There was a service charge for this, the price was quoted in advance. The technician was punctual and professional. He described what in his opinion had to be done, and gave a price for the work to be done, all of which were in line with the two other quotes received. We did not use Vigilante because the church governing board decided to hire one of the other two plumbing and heating companies who had done work for the church previously. I believe they may have been called on again in a similar situtation. I am no longer on the board and don't recall when this occurred but I think it was in late 2011, early 2012.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robert C.
03/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: I found a plumber on angies list. They had a coupon. I called them and made an appointment, and they called me back to confirm appt/date. They came right on time. I gave me coupon to a guy name Ernie. He came in, we talked a little about my concerns, what i wanted to accomplish. He listened to me then inpected my plumbing in the house, checked out the drains in my home, then we talked a little more about what i wanted done,as far as the projects in my future. I then asked him about a few things I wanted done. He gave me some ball park figures and said I can't give you an exact price as he didn't know what items I wanted as far as extras and fancy products. Ernie was very honest. He knew his trade and then he gave me some tips as far as maintenance and keeping my plumbing running smoothly. I would highly recommend Vigilante Plumbing. They were on time,very knowledgeable, they listened to my concerns and give me great options.
Rating CategoryRating out of 5
Yes, I recommend this pro

Brenna S.
01/2012
5.0
water heater repair
  + -1 more
They did a fine job.
Description of Work: The water heater was replaced about a year ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ken M.
01/2012
5.0
plumbing
  + -1 more
Their service was fine.
Description of Work: They fixed our sink drain. It was just a small project.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jennifer S.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a boiler. Their service was fine. I have not seen the work, yet. I called them from Massachusetts and my apartment is in New York. I paid for it before it was installed. The heat is back on and working. They have been very responsive whenever there was a problem.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

195 Douglass St, Brooklyn, NY 11217

http://www.vigilanteplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Insured

Licensed*

Trade License Number
NYCMP 1246

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Sewer Cleaning,
Air Duct Cleaning,
Home inspection,
Drain Pipe Installation,
Wells and Pumps,
Water Coolers,
Water Filtration and Softening

FAQ

Vigilante Plumbing Heating & Air Conditioning is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: 8:00 AM - 3:00 PM

Vigilante Plumbing Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Vigilante Plumbing Heating & Air Conditioning does not offer free project estimates.
Yes, Vigilante Plumbing Heating & Air Conditioning offers eco-friendly accreditations.
No, Vigilante Plumbing Heating & Air Conditioning does not offer a senior discount.
Yes, Vigilante Plumbing Heating & Air Conditioning offers emergency services.
No, Vigilante Plumbing Heating & Air Conditioning does not offer warranties.
Vigilante Plumbing Heating & Air Conditioning offers the following services: SERVICE, REPAIR, MAINTENANCE & INSTALLATION OF PLUMBING, BOILER, AIR CONDITIONG, HEATING, SPRINKLER, BOILER INSPECTIONS, SPRINKLER TESTING, RPZ TESTING, DRAIN CLEANING & JETTING, CO TESTING & COMBUSTION ADJUSTMENT, WATER MAINS & MAIN SEWERS, GAS LINES, STEAM PIPING, FIRE SPRINKLERS, PUMPS.

Contact information

195 Douglass St, Brooklyn, NY 11217

http://www.vigilanteplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
8:00 AM - 3:00 PM