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Vigilante Plumbing Heating & Air Conditioning

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Established in 1927 Vigilante Plumbing, Heating and Air Conditioning has been the first choice in customer service for almost a century. With a true focus on customer service we plan on being your choice for another 100 years. Additional Contact - Anthony Vigilante. Additional Email - anthony@vigilanteplumbing.com.

Business highlights

98 years of trusted experience
Emergency Services Offered

Services we offer

SERVICE, REPAIR, MAINTENANCE & INSTALLATION OF PLUMBING, BOILER, AIR CONDITIONG, HEATING, SPRINKLER, BOILER INSPECTIONS, SPRINKLER TESTING, RPZ TESTING, DRAIN CLEANING & JETTING, CO TESTING & COMBUSTION ADJUSTMENT, WATER MAINS & MAIN SEWERS, GAS LINES, STEAM PIPING, FIRE SPRINKLERS, PUMPS.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.3151 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
11%
3
7%
2
3%
1
14%


Rating CategoryRating out of 5
quality
4.5
value
3.8
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 101-125 of 151 reviews

Herbert G.
09/2019
5.0
plumbing
  + -1 more
Fine no problems
Description of Work: Replace toilet bowl

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$598

Roger D.
09/2017
5.0
plumbing
  + -1 more
It was somewhere around $3,000.
Description of Work: We had to replace all of the plumbing for the bathtub and shower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

PEARSON B.
04/2017
5.0
water heater repair
  + -1 more
Very professional workers.
Description of Work: New Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Ralph B.
02/2017
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Vigilante Plumbing Heating & Air Conditioning
Thank you for your review

James D.
06/2016
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Replaced boiler and water heater plus all fixtures and fittings. Excellent work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

James M. G.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

William C.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Relocated plumbing in connection with apartment renovation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Lillian C.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: They upgraded and brought up to code our homes gas lines after many leaks had been discovered. They were terrific to deal with. They made sure we understood the problem and explained to us what our options were. They provided us in advance a detailed estimate. |Although it was an expensive job, I'm so happy we got such an experienced and reputable company to do the work. |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,200

Robert H.
03/2016
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Sub- contracted from Home Depot, Vigilante installed a new Rheem hot water heater. Although, the receptionist recorded the order wrong, the install team corrected the mistake without question. The team of two were courteous, professional and knowledgeable. I would recommend again and invited Vigilante to provide and estimate to replace an aging steam boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Mary P S.
03/2016
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Installed new hot water heater - From initial contact with company through installation service was prompt and professional. Installers arrived at appointed time; installation was quick and neat. I definitely would use Vigilante again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Dominic M.
02/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: They gave an estimate for a new hot water heater.
Rating CategoryRating out of 5

Guillaume J.
01/2016
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Raymond E.
01/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: Knocking in sprinkler system line. They determined it was a backflow flap that was defective. They could not unscrew the nut to get to the valve. They suggested to bypass the nut, cut the pipe in front and back of the valve, replace the backflow flap and reconnect the pipe. The knocking stopped and the cutting of the pipe to replace the valve became necessary. A service call charge was assessed but no additional work was necessary.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Zoe Y.
12/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

melvin D.
12/2015
2.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: IT DIDN'T GO WELL AT ALL. I told them that I HAD TO LEAVE TOWN THE NEXT DAY AND they DID COME RIGHT OVER BUT, DIDN'T DO WHAT THEY SAID THEY WOULD. I NEEDED A NEW HOT WATER HEATER RIGHT AWAY!! I told them I wanted the heater put up on cement blocks because the heater I had rusted away on the bottom. They came with the same type heater I already had. It has 3 or 4 inch plastic stands on the bottom. Then they told me they would have to cut the pipes if they put it on blocks and couldn't do it. I shouldn't have paid them the price we had set!!! But I was in a jam and didn't think. Then they part way drained the old heater and left it. I had to leave them and go to the bank while they were working and told my grandson to watch them. He was in the living room playing a game. I had a small leak when you use the upstairs sink drain. When i came back water was pouring down from drain ( strange)IT HAD NEVER DONE THAT BEFORE. I had to leave for my flight and knew no one else to call on such short notice but them. They fixed it for a small amount of money but still i know they did something. THANK YOU FOR ASKING ME ABOUT MY EXPERIENCE BECAUSE I FORGOT TO WRITE YOU WHEN I RETURNED FROM MY TRIP. This review is the Gods truth AS IT HAPPENED. Melvin C Darrell PS. THEY KNEW THEY HAD ME IN A SPOT AND TOOK ADVANTAGE OF IT. YOU NEED TO KNOW ABOUT THIS!!!!!!!!!!!!!!!! PLEASE WIGHT ME BACK.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0


Response from Vigilante Plumbing Heating & Air Conditioning
I am sorry I have no record or work history at this address or under this name. Please feel free to contact me in the office so we can discuss this further.

Alamora H.
10/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

RAJESH B.
04/2007
1.0
heating & air conditioning/hvac
  + -1 more
Now for my situation, we're talking a maximum of 20 feet of venting... They quoted me $945!!!! I can find the materials on-line for less than $100 easily and I cannot imagine that the job would take more than an hour tops. It was truly an absurd quote and a complete waste of my time and money, no doubt the easiest $69 they ever made.
Description of Work: I called Vigilante and asked them to give me an estimate to replace a metal foil dryer vent with a more stable smooth metal vent. I was told it would cost $69 for them to come and take a look, but that it would be refunded if I hired them to do the job. They gave me a window of between 8am and 12 pm on a Saturday... They didn't show up until 1:30 pm.

Rating CategoryRating out of 5
value
1.0
punctuality
1.0

$69

Response from Vigilante Plumbing Heating & Air Conditioning
CALL ME I WILL REFUND YOUR $ 69. IF YOU FELT THAT WAY YOU SHOULD HAVE CALLED. ANTHONY VIGILANTE

STEVE Z.
03/2007
5.0
heating & air conditioning/hvac
  + -1 more
They were prompt and efficient. They know what they are doing and are very professional. I did interview a few other companies but Vigilante had a good price and product and were able to do what I wanted for a reasonable price.
Description of Work: They replaced my boiler and hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

JOAN K.
10/2006
5.0
plumbing
  + -1 more
Shawn discussed all of my issues with me and gave me an estimate broken down by task. He fixed the toilet on the spot and returned later in the week to install everything else.
Description of Work: Replaced kitchen faucet, bathroom faucet, installed shutoff valves in bathroom, fixed toilet running & fixed a leak in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

LAURA W.
07/2006
3.0
plumbing
  + -1 more
I like the people at Vigilante, but the work just didn't do the job. I was promised my problem would be fixed and it isn't. No money back, still in the same shape, and my gas bill, as a result of their ''fix'' has gone through the roof.
Description of Work: Boost heating system (plumbing, adding expansion tank, etc)

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$3,000

Response from Vigilante Plumbing Heating & Air Conditioning
I HAVE SEARCHED OUR COMPANY RECORDS AND HAVE FOUND NO CLIENT UNDER THE LISTED NAME. IT MAY BE UNDER A DIFFERENT NAME WHICH IS QUITE COMMON IN THIS DAY AND AGE. MY QUESTION IS DID SHE CALL US AND TELL US IT DID NOT WORK? ALSO THE DAY THAT THE REPORT IS MADE ON JULY 14! IS SHE USING HEAT ON JULY 17TH? DID SHE CALL FOR HELP? WAS A DIFFERENT OPTION SUGGESTED BY THE SERVICE TECHNICIAN THAN SHE TOOK? DID SHE REQUEST MONEY BACK? I PERSONALLY HANDLE THOSE REQUESTS AND I HAVE NOT SEEN ONE FROM THAT NAME. I SUGGEST THIS CLIENT CALL THE OFFICE 718-522-6111 AND ASK FOR EITHER SAL OR ANTHONY VIGILANTE. WE WILL TAKE CARE OF THIS PROBLEM. ALL WORK IS WARRANTEED FOR A YEAR.

UPDATE U.
06/2006
3.0
plumbing
  + -1 more
The plumbing that was done under my sink had to be redone and they charged $180 for the toilet seat. They were very sloppy with some of the tar they used on the exterior work. I would recommend others to steer clear of them.
Description of Work: They did some exterior plumbing for me, replaced a toilet seat, and did some plumbing under my sink.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$1,000

Response from Vigilante Plumbing Heating & Air Conditioning
I LOOKED UP THIS CLIENT AND FOUND NO BILL FOR $180 FOR A TOILET SEAT. SHE IS VERY UNCLEAR AS TO SLOPPY. WAS SOMETHING DAMAGED? WE WILL FIX IT. THIS WAS A VERY DIFFICULT JOB. WE WILL CONTACT THE CLIENT TO SEE WHAT HAPPENED. SHE DID NOT COMPLAIN TO THE OFFICE AND WE LEFT UNDERSTANDING ALL WAS WELL. WE WILL HAPPILY FIX ANYTHING THAT SHE IS NOT HAPPY WITH.

02/2006
5.0
plumbing
  + -1 more
I WOULDN'T USE ANY COMPANY BUT VIGILANTE PLUMBING. I WOULD GIVE THEM A 20 ON A SCALE OF 1 - 10 FOR THEIR ATTITUDE AND SERVICE. I AM WILLING TO PAY A LITTLE MORE FOR SERVICE OF SUCH HIGH QUALITY.
Description of Work: PLUMBING RENOVATION.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

02/2006
5.0
plumbing
  + -1 more
THIS IS A GREAT COMPANY. THEY ARE THE BEST AROUND. THEY ARE A LITTLE EXPENSIVE, BUT YOU HAVE TO PAY FOR THE FINER THINGS IN LIFE. PLUS THEY MAKE SURE YOU GET YOUR MONEYS WORTH.
Description of Work: REPLACED SINKS AND TOILETS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

01/2006
4.0
plumbing
  + -1 more
THE TWO REPAIRMEN THAT CAME OUT DEFINITELY DID NOT KNOW WHAT THEY WERE DOING, NOR HOW TO FIX THE PROBLEM. I HAD TO GET ANOTHER COMPANY TO COME OUT AND DO THE REPAIR WORK.
Description of Work: PROBLEMS WITH THE SEWER PIPES.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$800

Response from Vigilante Plumbing Heating & Air Conditioning
THIS JOB WAS DONE IN 2003. WE DID NOT DO ANYTHING AND WE CHARGED HER $0 NOT $800. HOW COULD SHE COMPLAIN ABOUT PRICE. SHE IS NOT BEING TRUTHFUL.

01/2006
5.0
plumbing
  + -1 more
VIGILANTE DID A GOOD JOB ON THE BOILER. THE VALVE WAS BAD, AND THEY CAME RIGHT OUT TO FIX IT. IT WAS A PROMPT AND QUALITY SERVICE ON THE REPAIR OF THE BOILER.
Description of Work: BOILER VALVE WENT BAD AND IT WAS REPLACED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

195 Douglass St, Brooklyn, NY 11217

http://www.vigilanteplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Insured

Licensed*

Trade License Number
NYCMP 1246

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Sewer Cleaning,
Air Duct Cleaning,
Home inspection,
Drain Pipe Installation,
Wells and Pumps,
Water Coolers,
Water Filtration and Softening

FAQ

Vigilante Plumbing Heating & Air Conditioning is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: 8:00 AM - 3:00 PM

Vigilante Plumbing Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Vigilante Plumbing Heating & Air Conditioning does not offer free project estimates.
Yes, Vigilante Plumbing Heating & Air Conditioning offers eco-friendly accreditations.
No, Vigilante Plumbing Heating & Air Conditioning does not offer a senior discount.
Yes, Vigilante Plumbing Heating & Air Conditioning offers emergency services.
No, Vigilante Plumbing Heating & Air Conditioning does not offer warranties.
Vigilante Plumbing Heating & Air Conditioning offers the following services: SERVICE, REPAIR, MAINTENANCE & INSTALLATION OF PLUMBING, BOILER, AIR CONDITIONG, HEATING, SPRINKLER, BOILER INSPECTIONS, SPRINKLER TESTING, RPZ TESTING, DRAIN CLEANING & JETTING, CO TESTING & COMBUSTION ADJUSTMENT, WATER MAINS & MAIN SEWERS, GAS LINES, STEAM PIPING, FIRE SPRINKLERS, PUMPS.

Contact information

195 Douglass St, Brooklyn, NY 11217

http://www.vigilanteplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
8:00 AM - 3:00 PM