URBAN GREEN CITY GARDENS

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No response to my calls. I have a small garden and wanted some minor landscaping done along with advice on a beloved old apricot tree.

everything was done excellently. Very fair price. pleasent people. Took 7 very large bags of trash away with them. Will use to help me plant.

It is wonderful. Tom took everything apart made a design for the garden, planted trees, used the tree trunks that were an eyesore and all the plants were moved and replanted. In September I had them come over to plant some things that I had imported from Pennsylvania and to winterize the garden. Again, I have enjoyed the garden in the summer and it looked wonderful with all the snow. It was worth every penny that I spent.. In fact I have already call them to do some additional planting and get the garden in shape for the summer.

It never got started. Urban Green never showed up.

We called them. They came at a convenient time for us, made an estimate and came back to do all the work needed

It was so easy because the firm is so very professional.

I had an excellent experience with Urban Green City Gardens. They were incredibly responsive to my initial inquiry. The owner came to my home to survey the garden space we wanted re-imagined and gave a quote and concept to me promptly. He was very collaborative, clear and professional. They were very responsive - and even had to change the date, but gave us ample time to change things on our side. We had a few considerations not just ascetics - such as kids, a dog, basketball hoop, etc. The owner and his crew were there personally for the day, were incredibly pleasant and hard working. The end result of our not-so-pretty- back yard, turned out to be a lovely happy garden! We were delighted with the end result - we have asked for a further quote for our front stoop and would recommend them to friends and family! I originally found them on AL (my first vendor for any service) and am very pleased. We had seen a few other gardening / landscape companies and had quotes from them, but Urban Green City Gardens was really the best.

General garden maintance in a small brownstone back and front yard.

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Very happy. Pruned, transplanted, did everything necessary to make our yard and garden look wonderful.

The work as I said earlier could not have gone better. Tom came promptly at 9:00am and started right to work. He finished a huge amount of work in 4 hours. As I stated before, this was a fabulous job and we will use Urban Green City for all our landscaping work in the future.

We have a back yard in SoHo, Manhattan, which was looking pretty rough. It's a cement yard, and the previous tenants had tried to make a garden by making a rough enclosure out of breeze blocks and filling it with soil. As a result, our yard was dominated by an ugly dirt pit that just attracted weeds and rats. The rest of the area had fallen into disrepair as well. Tom came out and gave us a lot of great ideas for how the space could be transformed, and a flat rate estimate for the first step, which was cleaning out the space. The next week, he came as promised and finished a massive job in just half a day. The breeze blocks turned out to be cemented in place, so he had to take a sledgehammer to them - a lot more work than I think he had anticipated. By the time he was finished, the weeds and dirt were entirely gone, all the junk was cleared away, our garden furniture was neatly arranged, and it looked like it had been transformed by magic. I am looking forward to bringing Urban Green City Gardens back in the spring to do a landscaping job and really turn our space into an urban retreat. Such incredibly professionalism, friendliness, hard work, and results! I can't recommend them highly enough.

I called and left a message. They did not call back, so I called again and spoke with Tony. I told him I needed landscaping work done at my house, and gave him the address. I had been advised to check the credentials of the people I used by my friend, who is a master gardener. When I asked Tony what credentials he had, he became rude and flustered, and refused to answer my question except to say that he had lots of clients. He said that he would give me some references, but then said he was too busy to do that. I then tried to make an appointment, and even though I had previously given him my address, when I told him where I lived (Ditmas Park area of Brooklyn), he said they didn't go to that part of Brooklyn. He said they only served Brooklyn Heights and downtown Manhattan. That should be indicated on his Angie's List page, since it says "Brooklyn and Manhattan". I don't think someone should be offended when you ask what training they have to perform the services you're hiring them for, but Tony clearly was.

The owner and a worker completed the work to my satisfaction in one full day. Overall, they did a great job! I will certainly continue to use them for any lawn care needs. I highly recommend them!

Tom responded quickly to our first phone call, and arrived punctually at the determined time. He worked swiftly, carefully and neatly, and was very pleasant and professional. We plan to use him again to plant evergreens in the spring, and for general yard maintenance. (He arranged for another nursery to cart away the trash bags, and we paid an additional $150 to them directly.)

The workers were excellent and the price was fair. But it was torture getting an appointment. I called again and again and left messages for the appointment person, who didn't call me back over four weeks. I emailed, no luck. I finally left a message for owner, and then I got a call from the appointment person. Once the appointment was made, it was twice cancelled within hours of the time. But once the arborists finally materialized, they did excellent work, were thoughtful, helpful, and cleaned-up. All they need to do is get their customer service act together.

Everything went well; Tommy was friendly, professional and accommodating, easy to work with and diligent from beginning to end. I would definitely recommend him. My only areas of disappointment: (1) the final lay-out of the patio was a little bit different than I had envisioned; (2) one of the plants that he planted died (I would have been better off letting it remain potted); but these things happen. Overall, I think he did very good work and despite the items mentioned, I would work with him again.

They were very professional, pleasant and punctual. Price was about what I expected.

Tommy arrived just when he would to give an estimate on installing an automatic watering system and helping me maintain my plantings on my rooftop garden. He is a single practitioner, very reasonably priced, reliable, and a lovely man. I will definitely use him throughout the year as it becomes necessary and I can wholly endorse him.

I like him alot and will continue to use him.

We made the appointment, he came, took photos, talked about what he thought would work. He then emailed me a plan and cost estimate. He came with an assistant and they worked from early morning to evening and had everything done in one day. He ordered from a local nursery and they made a couple of deliveries that day. He came back in late August to do some pruning, see how things looked and make some suggestions for possible changes/improvements for the following (this) season. He is coming back next week. My one suggestion would be to call early for service, ie, for this year you are probably too late. I would contact him during the winter to set up an appointment for spring planting.

The are fabulous! They are very creative, professional, accommodating, and customer service oriented. They were easy to get a hold of and got to us right away. There were three people working on the project. Everything is just beautiful!

It's really beautiful. I think the price was excellent. The designer has a very aesthetic eye, he came in and installed a garden that was self maintaining.