Robert Sessa Plumbing

The job was well done and to date we have had no complaints about any further leaks. Would definitely use him again for plumbing issues.

So far it is working. It seemed a little expensive at the time but everything it rains, we get the leaves and gunk out of the filter so it is clean. In the long run, it is not expensive. He was very responsive and timely. It was not an emergency situation so we scheduled an appointment within a reasonable time. He came when he said and did what he had to do. So far it is working.

Bob Sessa arrived on schedule to look at my shower diverter which wasn't working properly. He checked all of the components which turned out to be good. He had to make some adjustments to the shower system. This solved the problem and now everything is working fine. I've used his services in the past and would definitely use him for any future plumbing problems.

He didnt complete the job. Crazy estimated for a small job.

Went well. I appreciated fact that plumber was able to convincingly make a case not to replace shower diverter (I live in a co-op and one of the units in my line had a defective one resulting in a long wait for hot water to flow) to the co-op's super. That saved me a bundle! The remaining work was a little pricey but worth it. Plumber actually arrived early and was very professional, quick and efficient.

Robert Sessa Plumbing admitted to me that he overcharges. He lives in my area. I had him come out because I had a leak in the basement, which I think I still have. He didn't say anything, he just went ahead and did things. He didn't have me choose a toilet or anything like that. I think this was an extraordinary amount of money just to put in a toilet. I asked him and he said I know, I charge more than I should. I thought that was incredible that he would admit to me that he overcharges. He didn't tell me he'd fixed the leak and I still have water. I called him for the leak and he told me it was in the toilet and I took him at his word because I trusted him to do that. I called him back because the refilling of the tank was making a noise, which means it is using water. He came back and now you don't hear the noise. That cost me $500 on the water bill which is why I had him back. I know how to fix it with the old toilet, but I didn't know what to do for the new one.

Very well. Prompt on time arrival. Explained work and costs. worked very clean.

He is a little bit pricey but he is so thorough, so amazing and so worth the money. He is really awesome. He is really clean. He puts on these covers on his shoes when he walks in. It's really sweet. He gave all the quotes and gave us a good suggestion of how we should go about doing everything. If we couldn't afford it, he gave us options and what to do next. He really is quite amazing. He is also told us how to be able to break it down. For any of his work, it may sound like it is a little bit more expensive but it is completely worth it. His ideals of renovation and at home stuff are aligned with ours. I think we are trying to look for longevity and he has this guarantees. He stands by his work that it is going to last a long time and he will come back if we have any problems in three or five years with the work that he has done. It was actually through his recommendations and explanations of how things could be more up-to-date, efficient and have less problems. It is also a learning experience with him. I can't ask for anything more from a plumber. He is thorough when he can. If you call him, a receptionist will pick up and will answer all the questions that she can. I think that he does a lot of the actual assessments when he is on site so it is sometimes hard to get to him immediately but his receptionist is more than knowledgeable to at least the concerns of any customer. And, he gets back as soon as he can. If it is a busy season, he may take a little bit because I think he just wants to be thorough on all of his jobs. He is very apologetic when he actually does call.

I had no experience with hiring a plumber before this, but Bob was absolutely fantastic. Since I travel out of town frequently and couldn't schedule a visitation for him to diagnose the problems, I sent him some photos of the parts. He very patiently explained the problem with the push button diverter and laid out the potential costs vs. benefits of replacing just the part, which would have to be ordered because it is so rare , versus installing a new fitting, which would've lasted longer but would've required opening the wall and cost significantly more. I opted to go for the shorter-term fix due to cost concerns and because I needed to be able to use the shower right away. Bob was very flexible with scheduling a time and also very helpfully informed me that I should request insurance paperwork in the future for all repair work as required by the co-op board-- a detail I hadn't thought to check with my board. I would highly recommend Bob and call him again if I need other work done.

Robert answered my call within the time frame promised and was great about communicating his expected time of arrival. He was very professional and friendly and gave a fair price for the work done. I would definitely use him again!

Since our bathroom was installed prior to 1974, our plumber wouldn't agree to come look at the problem unless we broke the bathroom floor and kitchen ceiling underneath to expose the pipes prior to his coming. He said, "$1,000.00 minimum" and my husband said "No way." We then turned to Angie's List and found Robert Sessa. Robert Sessa was great. This all happened around the time of Hurricane Sandy and Robert was not able to come out right away (understandable considering the weather), but he was still attentive and asked if we could email him a picture of the tub and drain so he could have a visual to go with the description I gave on the phone. As soon as the weather allowed, Robert came to the house and looked at the problem. He agreed, old house - unique problems. It would be difficult to get parts but he would fix it. Robert came back on the day he promised. He fixed the tub and put back the flooring when he was done. (He didn't break my kitchen ceiling.) He cleaned up afterwards. His work is excellent. The cost was what had been agreed upon. The cost was high, but considering the quality of the work, professionalism and respect you receive, the cost is very reasonable. Robert is a craftsman with great integrity. He has our thanks and recommendation.

Everything went extremely well. Bob promptly returned my initial phone call. He also promptly sends and returns any other necessary communications. He showed up on time, looked at the problem and then quoted me a price. Bob charges on a flat rate basis. I prefer this method, since you know exactly much the job will cost. It makes the decision to have the work done much easier. There is a $44.95 fee to look at the problem and quote a price. I feel this is reasonable compared to estimate prices charged by other plumbers that I considered. The fee is waived if either you have the work done or are an Angie's List member. Bob reset a PVC drain pipe (which was probably not glued properly by the original contractor), replaced the waste offset pipe in the drain and ran an electric snake through to clear the clog. He then checked the entire drain line for leaks. The stove had to be moved to do this. He put casters under the stove legs so that the tile floor would not be damaged. He also replaced the sink sprayer assembly (customer provided this part). Bob works professionally (he's calm, neat and careful). I don't think that his prices are out of line compared to what the competitors charge .I got a knowledgeable, experienced plumber who performs repairs properly and guarantees his work. I would not hesitate to use his services again or to recommend him to family and friends.

He did an excellent job and gave me some tips for maintaining the grout between my bathroom tiles clean that have turned out to be very helpful.

My 1 bedroom apartment had an interior door that was sticking and was having trouble closing. I attempted to fix the situation myself I quickly realized that I was in over my head and quickly found myself on Angies List. After calling multiple contacts under the handyman tag I was having little luck as most of the people said they would not come out for "just an interior door" and to call back if I had more work. Robert was the exact opposite I called the company and spoke to a very nice woman who took my information down and told me I would receive a call from Mr. Sessa soon. I received a call no more than an hour after. I explained to him what I needed done and he said he would be more than happy to come out and look at the door. He asked right away where I had found his number and I told him Angies list. He then explained that the estimate would be free, because of my membership (Angies list pays for itself once again). Mr. Sessa came on time to look at the door and told me what he felt needed to be done. He explained his hourly rate and how long he anticipated the job to take. I received an email with his quote attached to it and I decided to go ahead to have the work done. Mr. Sessa showed up promptly at 9am to do the work. He was friendly, professional, and clean. The job was done right and I couldn't be happier with the work he did.

I saw Bob's ad on Brownstoner and was pleased when I saw his flat hourly rate of $125 for basic handyman work. Since basic handymen have replaced faucets for me before - and since he did not say on his Web site that he has a different rate for faucets, even though his web site specifically mentions plumbing - I had him come to my apartment. I figured that his small trip fee (which you pay if you don't do the work he provides the estimate for) wouldn't end up applying. After all, the fee is refundable if you do the work, and I figured I would have him do the work since he seemed competent (I wasn't aware of the Angie's List coupon and should have looked it and the reviews up, alas). I told him about the faucet when I first talked to him on the phone, and he did not say anything then either about there being a separate rate for faucets. He arrives, surveys the job and quotes me $300 for the faucet alone. I blanch. How long will it take? He hems and haws and won't estimate the time needed even though he's already looked at and underneath the sink and seen the hardware. Oh, and his faucet installation fee always starts at $300, he says. At this point, I'm sorely tempted to tell him to take a walk, but he knows that I know that I'll need to pay him his estimate fee and then start over from scratch with a bunch of flakey handymen who may or may not call me back. My faucet is busted, and I don't have any more time for this task, let alone another day to stay home from work dealing with it, so I give in. I imagine that most people do, and he must know this. The whole thing made me feel like a total rube. But I can't resist asking him: Why not just say on your site (or on the phone, at least, when I tell you that this is a faucet job) that the minimum faucet price is $300? He has no good answer for this, probably because there is no good answer. The truth is that I wouldn't have even called had I known that $300 was the minimum. The faucet work took 45 minutes. So I paid him over $6 a minute. That seems like an awful lot for a faucet installation. Yes, he is a (licensed, I think) plumber with lots of experience. He deserves a living wage. But $300 strikes me as just too much. So now you know what the deal is when you need faucet help from him, even if he doesn't and won't post this on his Web site. Are there other minimums he maintains and other services that his $125 hourly rate does not apply to? I have no idea. I'd ask if I were you. The pluses were these: He called back quickly. The work seems good. He replaced my luggage wheels for "free," though that was after $50 to put up the shelf (a few new holes in a concrete block wall in essence) and $300 to do the faucet. Bottom line, I ended up feeling taken advantage of, and I would not use him again. And within five minutes down below, I'm sure you'll hear his side of the story.

Our building experienced a leak in one of the pipes which required immediate attention. While Mr. Sessa was prompt and appeared professional during his analysis of the problem, we were surprised by the high estimate (~$1200) to fix the leak. We inquired with another licensed contractor and were quoted a price of ~$450. The issue has been resolved to our satisfaction and the contractor who completed the work was professional and prompt. Mr. Sessa also billed us over $400 for consultation and to provide a short term fix, which we also felt was unusually high. Lastly, I want to mention that we received a bill for services from Mr. Sessa around 12/19/10, and we were not able to send out payment until 1/3/11. However, in the interim, we received an email from Mr. Sessa threatening to 1) report us on Angie's list and 2) report "multiple violations" to the NYC Building Dept. because of the delay in payment. In our opinion, a two week delay in payment certainly does not warrant this type of threatening communication (particularly via email and during the holidays, where delays in communication are the norm).

Bob removed all the old pipes and replaced them with new. The old ones were plugged up. He replaced the sink and cabinet. The floor was cemented and after a couple of days Bob started to put things back. Last to go in was indoor outdoor rug

As I said I appreciated that Bob got back to me right away. He was also honest when I asked about doing the bathroom tiles, he recommended talking to the person who had installed them to see if there was still a guarantee. Bob guarantees his work for one year which I think is good. So he came back, free of charge, and fixed that drawer that kept falling out. Overall I'd say that he operates very professionally. Maybe it's worth paying more so that you have that guarantee. I didn't choose him to do the bathroom tiles, however, because I think that might get too expensive with him. But I would definitely call Bob for other jobs in the future.

From initial contact through response and completion Mr Sessa was top-notch. He replies in a timely fashion to your e-mail inquiries and takes a complete inventory of the work you would like done.A couple of days later we had a detailed contract and a proposed start date. He was polite,courteous and very, very patient working around my elderly mother (who is notoriously difficult to work with or around!). This man is a saint, or rather, he should be nominated for sainthood. I wish he worked in Manhattan because we need many small items addressed in our own home and, as many of you know, these "small" issues can really add up in determining our quality of life, or lack thereof!

It went very well, as well as I hoped it would. He was professional and really knows his stuff. It took him less than a couple hours to complete a job that would have taken me days.

Excellent experience. Bob is totally professional. He arrived promptly for both the estimate and the day of work. He worked quickly and moved from one repair to the next without any breaks, which considering he spent a lot of time in the garage in 97 degree temperatures is to be commended. He was polite and explained all work. He cleaned up all work sites when completed. I will definately have Bob back in the fall to replace closet doors.

Robert arrived a little late but he called me to explain that he was delayed from a previous job. He was very professional and started work immediately. He worked neatly and cleanly and started with putting up the blinds and curtain rods in each room successively. Between his job he assisted with assembling a table and chair that came out of a box from IKEA. After he finished his job, he offered to move the furniture back into its original position. I also asked him to look into an additional project and he offered ideas and I will be using him again to complete that project. Robert is a professional and all our transactions were straightforward. As a woman, I did not feel I was being cheated but he dealt with me fairly and professionally. He also did an estimate of the work I needed done for free because I was a member of Angie's List. At his own cost he traveled to where the work would be done and made measurements and gave me the estimate early on. The estimate was honored and the final price was actually a little less that he told me. We conducted a lot of our discussions about expectations and the work he would perform through emails prior to the appointment date. He was very responsive to my questions and answered my emails in less than 24 hours and often in a couple of hours. He also contacted me prior to the date to confirm. I recommend him highly as a handyman.

First and foremost, Bob is very responsive, attentive and a true professional. I sent him an email inquiry through Angie's List on Tuesday (5/10/11) and received an on site appointment on Saturday (5/14/11.) My bathroom could not be regrouted, due to the condition of the tiles (loose due to excessive moisture behind tiles.) As it turns out, the water stain on the kitchen ceiling is from the same bathroom. The wrought iron hand rail was not built into the wall studs, but screwed directly into the sheetrock. The weight and use of the hand rail has worn the sheetrock where the brackets meet the wall. Bob recommends I hire an iron/metal specialist to cut off the existing brackets and weld on new brackets that line up with the wall studs. He offered to locate the studs for me with a stud finder. For the step threshold, he offered a creative solution that will fix the crack. I would hire him in a heartbeat in the future, because of the overall pleasant experience, his insight and the useful advice he provided.

I sent Bob the details of the work that needs to be done and he gave me a rough estimate of 3 hours @ $125 an hour. In the end the work took 4 hours. But Bob had warned me it could take longer. He is very responsive and came at the time we agreed on. He is very good and thorough with his work. However, Bob is expensive. He charged $500 for installing IKEA closets that cost slightly more than $500. IKEA's preferred handymen (Urban Express) would have cost me $200. Was Bob worth the extra $300? Tough to say. I didn't go with Urban Express because of bad reviews I read about them and didn't shop around. So the question really is - "what is the price of a bad job and what was the probability of that job being bad if it was done by Urban Express?" Can't really say. To be fair Bob he did tell me upfront that he is pricey but guarantees the quality of his work. He represented himself honestly at all times. Lastly, I did not have the closet knobs for the units at that time so Bob came in at a later date and fixed it at no extra charge. So I'd say that if you have the money and just want a top-notch guy do the job...Bob is your man. PS: I learnt something about Angie's List I did not know (and let's see if they let me post this part of the review.) People are up high on the list partly because of money/advertising they pay to Angie's List. I did not know that. I thought it was purely based on reviews. That is disappointing I haev to say. Something to e aware of.

I am very satisfied with Bob. He had everything needed to complete the job in his truck. I would defiantly recommend him to others, as a matter of fact he is coming back next week to do more work. He is very upfront and honest. He is also very efficient. It took him a little over an hour to complete the job. He did not charge me for the overtime. I would certainly use him again in the future.