Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

P C RICHARD & SON

Appliance Repair, Heating and Air Conditioning, Phone Wiring,

About us

ALSO DBA: LADY KIT OF LONDON, LTD. AND PC RICHARDS AND SON

Business highlights

116 years of trusted experience

Services we offer

AIR CONDITIONERS, APPLIANCES, VACUUMS, HOUSEWARES, TELEVISIONS, VIDEO, SATELLITE SYSTEMS, HOME AUDIO, PORTABLE ELECTRONICS, MOBILE ELECTRONICS, TELEPHONES, COMPUTERS AND HOME OFFICE, VIDEO GAMES, CAMERAS

Reviews

4.132 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
25%
3
9%
2
3%
1
9%


Rating CategoryRating out of 5
quality
4.1
value
4.2
professionalism
4.3
responsiveness
4.2
punctuality
4.2
Showing 1-25 of 32 reviews

DORI B.
07/2006
1.0
heating & air conditioning/hvac
  + -1 more
I bought a A/C from these guys last summer that was never used. the box was unopened. Not only would they not let me return the a/c, they wouldn't even let me talk to a manager, saying he was ''too busy''. I couldn't find a corporate phone number and now I'm stuck with a A/C that I can't use.
Description of Work: Sold me a A/C.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$173

John J.
02/2006
4.0
appliance repair
  + -1 more
I FOUND IT TO BE FRUSTRATING TO BE WITHOUT MY DRYER ALL WEEK UNTIL THEY COULD FIT ME INTO THEIR SCHEDULE. I FEEL THAT P C RICHARDS DOES A PRETTY GOOD JOB OF QUICKLY LOCATING THE PROBLEM AND MAKING THE REPAIR.
Description of Work: DRYER NOT WORKING WELL, MAINTENANCE TO TIGHTEN BELTS

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$75

CLAUDIA M.
02/2006
4.0
appliance repair
  + -1 more
I WASN'T TOO HAPPY WITH THE RUN AROUND WHEN I CALLED ABOUT THE VENT ON MY REFRIGERATOR, WHICH MEANT CALLS TO WHIRLPOOL & INDIA BEFORE SOLVING THE ISSUE, BUT I HAVE NOT HAD ANY OTHER PROBLEMS OVER THE YEARS & THE FRIDGE IS FINE NOW.
Description of Work: I HAD A VENT PROBLEM AT THE BOTTOM OF THE REFRIGERATOR.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$125

02/2006
5.0
appliance repair
  + -1 more
I PURCHASE ALL OF MY APPLIANCES FROM P C RICHARDS. THEY HAVE THE BEST QUALITY. I ALSO THINK THEY ARE FRIENDLY AND RELIABLE. I GIVE THEM A TWO THUMBS UP!
Description of Work: REPAIRED PIECE ON DRYER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

02/2006
4.0
appliance repair
  + -1 more
P C RICHARDS STAND BY THEIR MERCHANDISE. I HAD A SERVICE AGREEMENT WITH THEM FOR THE REFRIGERATOR AND WHEN IT WENT BAD THEY CAME OUT FIVE TIMES TO TRY AND FIX IT. WHEN THAT DID NOT WORK THEY REPLACED IT FOR FREE.
Description of Work: WORKED ON REFRIGERATOR, BAD MOTOR.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

02/2006
4.0
appliance repair
  + -1 more
I HAVE USED THE SERVICES AT P C RICHARDS FOR OVER 20 YEARS FOR ALL OF MY APPLIANCE NEEDS AND HAVE RECEIVED NOTHING BUT SERVICE OF GOOD QUALITY AND PROFESSIONALISM.
Description of Work: PREVENTATIVE CLEANING/MAINTENANCE OF HOUSEHOLD APPLIANCES.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

02/2006
5.0
appliance repair
  + -1 more
I BUY EVERYTHING FROM P C RICHARDS. I THINK THEY ARE VERY GOOD AND THEIR PRICES ARE VERY REASONABLE. I WOULD GIVE THEM A TWO THUMBS UP. I AM VERY PLEASED!
Description of Work: SERVICE CONTRACT FOR WASHING MACHINE AND DRYER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

David P.
02/2006
5.0
appliance repair
  + -1 more
P. C. RICHARDS IS A VERY WELL-KNOWN AND WELL ESTABLISHED COMPANY. THEY ONLY SELL AND SERVICE QUALITY APPLIANCES. THEIR REPAIRMEN ARE VERY KNOWLEDGEABLE ABOUT THE DIFFERENT BRANDS OF APPLIANCES TOO!
Description of Work: REPAIRED THE OVEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

02/2006
5.0
heating & air conditioning/hvac
  + -1 more
THIS WAS A GREAT EXPERIENCE. THEY WERE MUCH CHEAPER THAN OTHER COMPANIES. THEY WERE VERY HELPFUL, THEY CAME ON TIME AND THEY GOT THE JOB DONE IN A REASONABLE AMOUNT OF TIME.
Description of Work: THEY INSTALLED OUR AIR CONDITIONER.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$140

02/2006
5.0
appliance repair
  + -1 more
WE BUY ALL OF OUR APPLIANCES FROM P C RICHARDS. THEY COME TO YOUR HOME WITH THE UTMOST RESPECT AND GO STRAIGHT TO WORK, FINISHING IN A TIMELY MANNER.
Description of Work: REPLACED WATER PUMP IN WASHER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

02/2006
2.0
appliance repair
  + -1 more
I CALLED THIS COMPANY ON A FRIDAY AND THE WORKERS DID NOT SHOW UP UNTIL THE FOLLOWING THURSDAY. THEY DID NOT COME WITH THE RIGHT PARTS OR TOOLS. TWO WEEKS LATER THE APPLIANCE BROKE DOWN AGAIN.
Description of Work: REPAIRED FREEZER ON THE REFRIGERATOR

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$125

01/2006
4.0
heating & air conditioning/hvac
  + -1 more
P C RICHARDS IS A HONEST, DEPENDABLE AND HARDWORKING COMPANY. THE PRICES ARE FAIR AN REASONABLE. THEY DID A GREAT JOB REPAIRING MY AIR CONDITIONER. EVERYTHING IS WORKING FINE.
Description of Work: FIX THE WIRING IN THE AIR UNIT

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

FRANK M.
01/2006
3.0
appliance repair
  + -1 more
THE SALESPERSON AT THE STORE WAS RESPONSIVE AND HELPFUL. THE BEST THING ABOUT THE INSTALLATION TEAM WAS THAT THEY WERE ON TIME. THEY RUSHED IN, DID THE JOB AND RUSHED OUT. THEY DID OKAY, BUT NOT GREAT.
Description of Work: INSTALLED A WALL OVEN.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$400

01/2006
5.0
appliance repair
  + -1 more
I WAS SATISFIED WITH PC'S PERFORMANCE. THE SERVICEMEN ARE VERY PROMPT, PROFESSIONAL, AND KNOWLEDGEABLE. HE MADE SURE I UNDERSTOOD EXACTLY WHAT THE PROBLEM WAS BEFORE HE FIXED IT.
Description of Work: REPAIRED WASHER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

01/2006
5.0
appliance repair
  + -1 more
I REALLY LIKE THEM, AND THEIR PRICES ARE PRETTY GOOD. THEY CAME RIGHT OUT AND FIXED THE PROBLEM. THE WORKER WAS REALLY NICE AND EXPLAINED EVERYTHING.
Description of Work: WASHER WASN'T FILLING ALL THE WAY UP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

01/2006
5.0
appliance repair
  + -1 more
I WAS HAPPY THAT P C RICHARDS WAS QUICK TO COME OUT TO LOOK AT MY ICE MAKER AND MADE THE PROCESS SO EASY FOR MY SCHEDULE. IT WAS NICE THAT THEY MADE SURE THAT ALL OF MY QUESTIONS WERE ANSWERED BEFORE LEAVING.
Description of Work: REPAIR OF ICE MAKER (NOT WORKING OR WOULD FREEZE SOLID).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

01/2006
4.0
appliance repair
  + -1 more
THEY WERE PRETTY GOOD. I WAS SATISFIED WITH THE WORK. THE WORKERS WERE VERY GOOD; THEY WERE CLEAN, DIDN'T TRACK DIRT IN FROM OUTSIDE AND CLEANED UP THE WORK AREA AFTER THEY WERE DONE.
Description of Work: STOVE INSTALLATION

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$200

01/2006
5.0
appliance repair
  + -1 more
THEY ARE VERY PROFESSIONAL. THEY SHOWED UP EXACTLY ON TIME AND DID A GREAT JOB. THEY ARE VERY HONEST AND RELIABLE! I ALSO LIKE THE FACT THAT THEY DID NOT TRY TO SELL ME ANYTHING I DID NOT NEED.
Description of Work: REPAIRED WASHING MACHINE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

01/2006
5.0
appliance repair
  + -1 more
I HAVE USED P C RICHARDS FOR YEARS, BOTH FOR APPLIANCE PURCHASE AND NOW FOR MAINTENANCE AND REPAIR ISSUES. I HAVE HAD NOTHING BUT VERY PROFESSIONAL SERVICE FROM THEM.
Description of Work: CHECK WASHER AGITATOR TO DETERMINE NECESSITY FOR REPAIR OR ADJUSTMENT

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

REGINALD W.
01/2006
1.0
appliance repair
  + -1 more
I WOULD NEVER BUY ANYTHING FROM THIS COMPANY AGAIN, I HAD AN EXTENDED WARRANTY ON THIS PRODUCT AND AFTER FOUR TRIES THEY STILL COULD NOT GET IT TO COOL THE LIVING ROOM, I CALLED THE MANUFACTURER AND THEY SENT ME A NEW ONE TO HAVE INSTALLED.
Description of Work: HAD A LARGE IN WINDOW AIR CONDITIONER REPAIRED UNDER WARRENTY, IT WOULDN'T COOL THE ROOM.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$230

JENNIFER M.
01/2006
3.0
appliance repair
  + -1 more
THEY ARE GOOD. THE STORE HAS EVERYTHING YOU MAY REQUIRE. I SHOP AROUND, SO I KNEW THEY WERE RELIABLE. I WOULD RECOMMEND THEM, BUT THEY ARE A LITTLE HIGH ON PRICE, AND SOMETIMES I FEEL THE PRICE IS OUTRAGEOUS.
Description of Work: INSTALLED STOVE.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

01/2006
4.0
appliance repair
  + -1 more
THE WORK WAS VERY SATISFACTORY. THE WORKERS ARRIVED ON TIME AND WERE VERY COURTEOUS AND TIDY. ON ANOTHER OCCASION, I PURCHASED A REFRIGERATOR AND HAD IT INSTALLED; SO I HIGHLY RECOMMEND THEM.
Description of Work: INSTALLED WASHER AND DRYER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

01/2006
1.0
appliance repair
  + -1 more
I WAS VERY DISATISFIED WITH THE PERFORMANCE OF P.C. RICHARDS. I JUST WANTED MY WASHER REPAIRED, AND INSTEAD OF HEPLING ME. I WAS VERY UPSET BECAUSE THEY GAVE ME THE 'RUN AROUNDS'.
Description of Work: INSTALLED WASHER

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$800

MARSHALL W.
01/2006
5.0
appliance repair
  + -1 more
I LOVE PC RICHARD & SON! THEIR PRICES IS EXCELLENT! I SPENT $300 ON A $1,000 FRIDGE. NOW YOU CAN'T GO TO MANY PLACES AND GET A DEAL LIKE THAT.
Description of Work: REPAIRED REFRIGERATOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

01/2006
5.0
appliance repair
  + -1 more
P.C. RICHARDS IS AN EXCELLENT APPLIANCE STORE. THEY ARE VERY PUNCTUAL, PROMPT, AND PROFESSIONAL. I HAVE NEVER HAD A QUESTION THEY COULD NOT ANSWER. I SOON WILL BE NEEDING A DRYER, I WILL BE CALLING THEM.
Description of Work: REPAIRED WASHER MACHINE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200
    • 1(current)
    • 2

Contact information

450 KINGS HWY, Brooklyn, NY 11223

www.pcrichard.com

Service hours

Sunday:
10:00 AM - 7:00 AM
Monday:
10:00 AM - 9:30 AM
Tuesday:
10:00 AM - 9:30 AM
Wednesday:
10:00 AM - 9:30 AM
Thursday:
10:00 AM - 9:30 AM
Friday:
10:00 AM - 9:30 AM
Saturday:
9:00 AM - 9:00 AM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning,
Phone Wiring,
TV Service - Satellite,
Computer Repair,
TV Repair,
Appliance Repair - Small,
Camera Repair

FAQ

P C RICHARD & SON is currently rated 4.1 overall out of 5.

Sunday: 10:00 AM - 7:00 AM

Monday: 10:00 AM - 9:30 AM

Tuesday: 10:00 AM - 9:30 AM

Wednesday: 10:00 AM - 9:30 AM

Thursday: 10:00 AM - 9:30 AM

Friday: 10:00 AM - 9:30 AM

Saturday: 9:00 AM - 9:00 AM

No, P C RICHARD & SON does not offer free project estimates.
No, P C RICHARD & SON does not offer eco-friendly accreditations.
No, P C RICHARD & SON does not offer a senior discount.
No, P C RICHARD & SON does not offer emergency services.
No, P C RICHARD & SON does not offer warranties.
P C RICHARD & SON offers the following services: AIR CONDITIONERS, APPLIANCES, VACUUMS, HOUSEWARES, TELEVISIONS, VIDEO, SATELLITE SYSTEMS, HOME AUDIO, PORTABLE ELECTRONICS, MOBILE ELECTRONICS, TELEPHONES, COMPUTERS AND HOME OFFICE, VIDEO GAMES, CAMERAS

Contact information

450 KINGS HWY, Brooklyn, NY 11223

www.pcrichard.com

Service hours

Sunday:
10:00 AM - 7:00 AM
Monday:
10:00 AM - 9:30 AM
Tuesday:
10:00 AM - 9:30 AM
Wednesday:
10:00 AM - 9:30 AM
Thursday:
10:00 AM - 9:30 AM
Friday:
10:00 AM - 9:30 AM
Saturday:
9:00 AM - 9:00 AM