On Time Carpet

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

On Time Carpet is a locally owned & operated business that specializes in cleaning homes and offices. We care as much about the quality of our work as you care about your home and office. On Time Carpet provides the most outstanding carpet and upholstery cleaning service experience. We create a clean, healthy, comfortable and happy indoor environment for our clients so they can relax and enjoy a richer quality of life. 100% Satisfaction Guaranteed. Additional service area - Midtown Manhattan, Nassau, Orange, Passaic, Rockland, Somerset, Staten Island, Upper Manhattan & Westchester Counties. Award wining. Additional email Nathan5488@verizon.net

Business highlights

13 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Commercial and Residential Service Pro specializing in Water Damage & Restoration, Carpet Steam or Shampoo Cleaning, Mattress, Upholstery & Oriental Rug Cleaning, & Ceramic Tiles Cleaning and we also certified to take out dust mites from your home and office as well as bed bugs

Services we don't offer

Upholstery Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Our Recent Projects


Photos of past projects

Reviews

4.7802 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
10%
3
3%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 76-100 of 802 reviews

Monica M.
05/2019
5.0
upholstery cleaning
  + -1 more
Great company To work with!!!! Will definitely hire again!!!
Description of Work: Couch cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gabrielle S.
02/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
This review is long overdue! Nathan did a fantastic job, as usual. He is simply the best at what he does. He always arrives on time and is extremely thorough. He does whatever it takes to get my carpets and furniture looking like new, and even goes the extra mile teaching me how to get stains out if they should happen again. (I have a puppy.). I am always thrilled with the results when Nathan cleans for me. You will be in good hands with him.
Description of Work: Carpet and upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lance T.
01/2019
5.0
carpet cleaners
  + -1 more
Having used Stanley Steemer for several years, we decided to try On-time Carpet Cleaning based on the outstanding reviews we found on Angie’s List. We had 2 carpeted rooms, several flights of carpet runners, and some area rugs. Nathan came to the door with boundless energy. After working vigorously on the staircase runner, we were very impressed with how he restored the carpet runners to their original deep color. The rooms and area rugs were clean, bright, and full. Once finished he showed us the coffee-colored dirty water that his machine extracted. We realized that Stanley Steemer did a sub-par job over the years. We highly recommend Nathan and On-Time Carpet.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from On Time Carpet
thank you for the review and On Time Carpet is all about customer service throughout the batting range

patrick S.
01/2019
1.0
carpet cleaners
  + -1 more
kept putting me off until he said it was past the expiration date and would not come and would not give me my money back
Description of Work: to clean carpet

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$119

Response from On Time Carpet
On Time Carpet had a big deal back in 2017 and customer purchased it and waited 2 years to do the work. The deal had an expiration on it which was 6months on when the deal was bought. On Time Carpet does quality and quantity work done for all of our customers. Our number one motative is to make sure all of our customers are happy with the work we provide to them. As you can see we won the 2018 Super Service Award Winners!!

ERIC W.
11/2018
5.0
carpet cleaners
  + -1 more
Pure perfection. Nathan did a wonderful job at a reasonable price and I will definitely hire him again to do future carpet cleaning. I'd also recommend him as a premier carpet deep cleaner. He's the guy you want with more positive reviews than anyone else. I'm glad that I did my homework on this research. LOOK NO FARTHER.
Description of Work: Deep carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Russell C.
10/2018
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Great service over several years -- They steam cleaned my carpet 2x about 1-2 years apart and did a great job. Then when I was ready, since it's an old rug that's been through a lot, I let them remove it from the house and clean it. They handled moving all the furniture and relaying the rug. Beautiful, like new! Nathan is great.
Description of Work: Oriental Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Luigia A.
08/2018
5.0
carpet cleaners
  + -1 more
Do yourself a favor: look no further! This is a gem of a company! Price was the best of 5 other estimates, very professional, exceptional cleaning job for this large rugs. Nathan is very nice eager to help in every way; Antonio, his helper, very professional , very helpful and innovative . I will use them for the rest of my life. Thank you, guys! Luigia Abramovici
Description of Work: large wool rugs cleaned off site

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Maureen E.
07/2018
5.0
carpet cleaners
  + -1 more
He was professional knowledgeable took pride in his work and knew exactly what he was doing very satisfied
Description of Work: Cleaned carpet in room and carpet on stairway and upstairs hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Response from On Time Carpet
thank you my main thing is to make my customers happy with the work

Roger W.
06/2018
5.0
carpet cleaners
  + -1 more
Good job. Already scheduled for next year
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Stanley S.
05/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Excellent! Nathan did a thorough and professional job on all the wall-to-wall carpeting in my 2 bedroom apartment and on a chair in my living room. He arrived on time and did the work efficiently. As a result, my carpeting and the living room chair look great. I have used him several times before, and because he did such a good job previously, I hired him again. I highly recommend On Time Carpet for carpet and furniture cleaning.
Description of Work: carpet and furniture cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Response from On Time Carpet
Thank you for the 5 star review we always work hard

Katy C.
04/2018
5.0
carpet cleaners
  + -1 more
Great! On time, professional, quick!
Description of Work: Cleaned sofa and 2 small chairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LINDA AND PATRICK P.
04/2018
1.0
upholstery cleaning
  + -1 more
It was nightmarish. Nathan arrived, set up his machine on our parquet wooden floor and proceeded to fill the machine with water from the bathroom. He then set down some large containers with the chemicals he uses. When I saw water being dripped on the floor, I asked him to put down a plastic tarp to protect the living room floor. I then saw the the container was leaving a mark on the floor and I became upset at his lack of response. Instead of taking steps to cover the floor, he began calling me "mean." I realized I was not dealing with a reasonable person, but with someone who thought that going on the offensive was the way to relieve him of his responsibility to protect our nice floors. I decided to remain quiet as he raced through the cleaning of the couch and chair, and only asked him once to please clean the flip side of the chair cushion. Even that basic request was met with hostility, to the point where I was ill at ease, and just wanted him to finish and leave. Frankly, I've been a bit nervous about posting a review about On Time Carpet, but I wish somebody who'd had a similar experience had reviewed their work so that I could have been spared this experience. The couch and chair were not cleaned properly. The couch cushions are different colors, and the chair is only about 60% clean.
Description of Work: cleaning of a sofa and one chair

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$100

Response from On Time Carpet
As On Time Carpet cleaned the fabrics, the customer is imagining because when I left the wood floor was dry. The mark on the wooden floor was old floors coming from customers furniture because it was a large square when you standing on it it squeaks like it never been sanded in 20 years. it's not from me. As you can see I've been cleaning for a long time receive A's down the line. I'm all about customer service. when I did the fabric for the customer I never said "mean" to the customer. I said to the customer that I've done thousands of jobs and never a customer complained about me because I always love to make sure before I leave everything is in order. As I left I told the customer my service is guaranteed and she would call me back and but never called me back. what was not fair was she was blaming me for something that wasn't me. I have almost 700 reviews and what she tried to do is to make a claim for no reason. I couldn't even do the job due to the fact as I was cleaning every minute she would stop me of cleaning, so how can you work when your getting stopped to do the job as she was saying "stop cleaning and kept moving my machine" First of all, I have a quicker drying method for fabric and as I was cleaning the fabric it dried in about 45 minute time and the fabric she had was cleaned properly as I told her " when you get alot of sunlight it faded onto the fabric, that's what happens overtime. The Fabric is about 28 years old, very old fabric.

Linda J.
02/2018
5.0
carpet cleaners
  + -1 more
The cleaning went well. He went over and beyond to get the spots out of the carpet. It looks wonderful.
Description of Work: Rug cleaning of three rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

jeanette M.
02/2018
1.0
car washes
  + -1 more
Company never returned my phone calls & I didn't get any service. Never again!!
Description of Work: Pre-Paid for carpet cleaning service

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from On Time Carpet
we called customer muiltiple times and never answered the company's calls, the last time the company spoke with on time carpet technican she only stated that she can only speak over text message. the company believes that it's hard communication over text messages. it looks like she never wanted the service done

Jane P.
02/2018
5.0
carpet cleaners
  + -1 more
Nathan camr when he promised. Told me exactly what he was going to do. My carpets aren’t new but they definitely look better. They are still wet from the service this morning. (6 hour now) Hopefully when I need to go to the bedroom they will be dry. I don’t remember carpets taking so long to dry. That’s my only concern. And I do have windows open and fans and a dehumidifier going.
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Susan F.
02/2018
5.0
upholstery cleaning
  + -1 more
Everything was cleaned well and as expected.
Description of Work: Cleaning of sectional sofa and ottoman

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim or Ginny M.
02/2018
5.0
carpet cleaners
  + -1 more
It went perfectly. Rug removed and On-Time did a great job of professionally cleaning and restoring the rug.
Description of Work: I needed a hand-made oriental rug to be cleaned. It had been soiled by our dog.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Eddie M.
02/2018
5.0
carpet cleaners
  + -1 more
Second time I've use them. Excellent job.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe S.
01/2018
5.0
upholstery cleaning
  + -1 more
They work diligently, Professional, polite, and the price is great. I would highly recommend them to anybody.
Description of Work: On time carpet were extremely professional. They arrived at my house and did the job in less than an hour. I had two couches cleaned by them and it looks spotless when it was finished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Brian H.
01/2018
5.0
upholstery cleaning
  + -1 more
I had purchased a deal and it worked out great. Nathan was polite, helpful, and very conscientious. The couch looked great when he was done, and he did several passes to take care of some pesky stains. I would definitely hire him again.
Description of Work: I had my couch cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Yujun L.
12/2017
5.0
carpet cleaners, hauling services
  + 0 more
Perfectly done. Tough spots in the living/dining rooms are removed. Carpet looks like new, except for the wear and tear that is. Josh also is a pro in disassembling and binding old furniture. He removed a roomful of old furniture, for which I paid him extra. He did a clean and professional job.
Description of Work: Carpet Cleaning & Furniture Removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from On Time Carpet
the customer meant Nathan the technican there is no Josh in on time carpet, thanks for sharing the feedback and we always love to satisfy our clients, thank you and enjoy the holudays

Theresa P.
12/2017
5.0
carpet cleaners
  + -1 more
Excellent Service. Nathan took his time and all stains were removed. Rugs had not been cleaned in a long time. I appreciate that there was no odor and he used eco friendly chemicals. I rate the service A plus plus. Would definitely use this company again.
Description of Work: Rugs were shampooed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

carleen C.
12/2017
5.0
carpet cleaners
  + -1 more
Nathan is an absolute delight to deal with. Personality aside, his work is brilliant. Nathan's efforts are so sincere and illustrated in the end product. He had to clean two flights of stairs and a 40' hallway and all came out beautifully. My carpet sparkles and I didn't know carpet could do that!! Will without a doubt call him again for future carpet cleaning. Thank you again Nathan...carleen
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from On Time Carpet
thank you we take good pride in our work and strive to make all of our customers happy and satisfied with our work.

corine S.
12/2017
5.0
upholstery cleaning
  + -1 more
Nathan was very responsive and a great guy who explained his technique. I hired him to clean a sofa and he threw in my ottoman at no additional cost. Sofa and ottoman dries within a few hours, smelling and looking great!
Description of Work: Upholstery cleaning (sofa)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lee G.
12/2017
5.0
carpet cleaners
  + -1 more
It went very, very, very well. He was a miracle worker who removed stains and overall left my rug looking brand new. He was friendly & professional - I was overjoyed with the result.
Description of Work: Cleaning wall to wall carpeting in my apartment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Contact information

2437 E 63rd St, Brooklyn, NY 11234

http://www.ontimecarpetcleaner.com

Service hours

Sunday:
9:00 AM - 4:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 8:30 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Mattresses,
Water & Smoke Damage

FAQ

On Time Carpet is currently rated 4.7 overall out of 5.

Sunday: 9:00 AM - 4:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 8:30 PM

Saturday: 9:00 AM - 5:00 PM

On Time Carpet accepts the following forms of payment: Check
Yes, On Time Carpet offers free project estimates.
Yes, On Time Carpet offers eco-friendly accreditations.
Yes, On Time Carpet offers a 10% senior discount.
Yes, On Time Carpet offers emergency services.
Yes, On Time Carpet offers warranties.
On Time Carpet offers the following services: Commercial and Residential Service Pro specializing in Water Damage & Restoration, Carpet Steam or Shampoo Cleaning, Mattress, Upholstery & Oriental Rug Cleaning, & Ceramic Tiles Cleaning and we also certified to take out dust mites from your home and office as well as bed bugs
Upholstery Cleaning

Contact information

2437 E 63rd St, Brooklyn, NY 11234

http://www.ontimecarpetcleaner.com

Service hours

Sunday:
9:00 AM - 4:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 8:30 PM
Saturday:
9:00 AM - 5:00 PM