On Time Carpet

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

On Time Carpet is a locally owned & operated business that specializes in cleaning homes and offices. We care as much about the quality of our work as you care about your home and office. On Time Carpet provides the most outstanding carpet and upholstery cleaning service experience. We create a clean, healthy, comfortable and happy indoor environment for our clients so they can relax and enjoy a richer quality of life. 100% Satisfaction Guaranteed. Additional service area - Midtown Manhattan, Nassau, Orange, Passaic, Rockland, Somerset, Staten Island, Upper Manhattan & Westchester Counties. Award wining. Additional email Nathan5488@verizon.net

Business highlights

12 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Commercial and Residential Service Pro specializing in Water Damage & Restoration, Carpet Steam or Shampoo Cleaning, Mattress, Upholstery & Oriental Rug Cleaning, & Ceramic Tiles Cleaning and we also certified to take out dust mites from your home and office as well as bed bugs

Services we don't offer

Upholstery Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Our Recent Projects


Photos of past projects

Reviews

4.7798 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
10%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 726-798 of 798 reviews

RP E.
03/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

Kevin E.
03/2015
5.0
carpet cleaners
  + -1 more
great
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Dorrie M.
02/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: I am satisfied with the work that was performed. I asked them not to use the kitchen sink but they did anyway. My advice is to be precise about what the rules are for work being performed in your home. The swirl marks from the carpet cleaning machine lasted a long time and that is my only complaint.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

John S.
02/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

john W.
02/2015
5.0
carpet cleaners
  + -1 more
They were excellent!
Description of Work: I bought a big deal for $159 for 4 Rooms of Full Detail Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Catherine T.
02/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$600

Jon G.
02/2015
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$149

Joe F.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The service cleaned three rooms of carpet and a set of stairs. While not all of the surface area was included in the special price, the total was still much less than I would have paid with a different cleaning service. The young men were efficient, professional, and a pleasure to work with. The carpet looks great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Rozelle C.
01/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald B.
01/2015
5.0
carpet cleaners
  + -1 more
perfectly
Description of Work: Cleaned all carpeting in my condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Elizabeth M.
01/2015
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
Everything was clean.
Description of Work: Cleaned the carpets
Rating CategoryRating out of 5
$160

Response from On Time Carpet
.

Michael P.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniella L.
12/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned four of my area rugs as part of the AL deal for $149.00. Then I had them clean my hallway rugs. It was three hallways and two sets of stairs. They did a good job but I thought the price of $420 was a little high (especially since they were already there for the other service from Angies's list). Scheduling with them was a bit tricky. The first time they were due to come they called to say their machine was broken. I was fine with rescheduling. The second time they were supposed to come they said they were down one worker and asked if they could come later in the day. I could not do that so I reschedule once again. When they came on the final rescheduled date, they were later than I thought they were supposed to be by an hour or so. I have a flexible schedule so I didn't mind too much. But if I was not as low key a person it might have been a problem (especially after rescheduling two times). However, the actual work performed was good.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$420

Frank D.
12/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Never showed first scheduled day and never called. I called and rescheduled, they showed up late that day. Need to work on their customer communication.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

$149

Response from On Time Carpet
On Time Carpet couldn't call due to the snow storm that delayed us from coming. On Time Carpet always follows up with the customer and always tries to satisfy the customer in any way possible. When the customer called On Time Carpet, we arranged a follow-up call and came 3 days later due to the snow blizzard. On Time Carpet will always try to strive its best to always make an achievement to become the highest standard of customer service. Our Ratings and reviews speak for itself

Barbara B.
12/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: My carpets never looked and smelled so good! I am sorry I waited this long to do it. Everyone should have this carpet cleaning service done. It makes a world of difference.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Stanley S.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Charmaine S.
12/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: Shampoo carpet. Great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Gerard T.
12/2014
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$129

Joshua G.
12/2014
4.0
oriental rug cleaning
  + -1 more
Went well.
Description of Work: Clean area rugs.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$199

Richard V.
11/2014
4.0
carpet cleaners
  + -1 more
Worth the price
Description of Work: I purchased a big deal for 4 rooms of carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$129

Response from On Time Carpet
Our system was hacked so we were trying to reach out to as many people as we possibly could to retrieve our customers appointments.We got a message from the customer on Angie's List saying he was expecting us for 11/17 when we spoke to him over Angie's List as well as over the phone the customer became very livid & gave us attitude.The secretary tried to help as much as she could to reschedule for 11/19 and that was the day we fulfilled our customers home.

Mohammed K.
10/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Amy M.
10/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: Cleaned 4 rugs. We had additional rugs cleaned at reasonable cost as well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Alexandra S.
10/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Christopher S.
10/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$160

RYAN F.
10/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Contact information

2437 E 63rd St, Brooklyn, NY 11234

http://www.ontimecarpetcleaner.com

Service hours

Sunday:
9:00 AM - 4:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 8:30 PM
Saturday:
9:00 AM - 5:00 PM


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Mattresses,
Water & Smoke Damage

FAQ

On Time Carpet is currently rated 4.7 overall out of 5.

Sunday: 9:00 AM - 4:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 8:30 PM

Saturday: 9:00 AM - 5:00 PM

On Time Carpet accepts the following forms of payment: Check
Yes, On Time Carpet offers free project estimates.
Yes, On Time Carpet offers eco-friendly accreditations.
Yes, On Time Carpet offers a 10% senior discount.
Yes, On Time Carpet offers emergency services.
Yes, On Time Carpet offers warranties.
On Time Carpet offers the following services: Commercial and Residential Service Pro specializing in Water Damage & Restoration, Carpet Steam or Shampoo Cleaning, Mattress, Upholstery & Oriental Rug Cleaning, & Ceramic Tiles Cleaning and we also certified to take out dust mites from your home and office as well as bed bugs
Upholstery Cleaning

Contact information

2437 E 63rd St, Brooklyn, NY 11234

http://www.ontimecarpetcleaner.com

Service hours

Sunday:
9:00 AM - 4:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 8:30 PM
Saturday:
9:00 AM - 5:00 PM