On Time Carpet

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

On Time Carpet is a locally owned & operated business that specializes in cleaning homes and offices. We care as much about the quality of our work as you care about your home and office. On Time Carpet provides the most outstanding carpet and upholstery cleaning service experience. We create a clean, healthy, comfortable and happy indoor environment for our clients so they can relax and enjoy a richer quality of life. 100% Satisfaction Guaranteed. Additional service area - Midtown Manhattan, Nassau, Orange, Passaic, Rockland, Somerset, Staten Island, Upper Manhattan & Westchester Counties. Award wining. Additional email Nathan5488@verizon.net

Business highlights

13 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Commercial and Residential Service Pro specializing in Water Damage & Restoration, Carpet Steam or Shampoo Cleaning, Mattress, Upholstery & Oriental Rug Cleaning, & Ceramic Tiles Cleaning and we also certified to take out dust mites from your home and office as well as bed bugs

Services we don't offer

Upholstery Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Our Recent Projects


Photos of past projects

Reviews

4.7800 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
10%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 626-650 of 800 reviews

francine C.
01/2016
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: vacuumed couch. Good

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Charmaine S.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet cleaning. The service was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Elaine M.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did a good job!
Rating CategoryRating out of 5
Yes, I recommend this pro

Sharon A.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom M.
01/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

toby A.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mark S.
01/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael P.
01/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stanley S.
01/2016
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Delivered the services and completed the carpet cleaning as requested.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Allan P.
12/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned two sofas and a chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melinda M.
12/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Roberta E.
12/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: They cleaned several area rugs. It went okay.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ardyce H.
12/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Joan S.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: This was the second time I used On Time Carpet. Nathan and his worker Ben are delightful, caring about pleasing their customers and doing an excellent job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kay M.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The provider was very good. He stayed in touch and was flexible when we hand to change appt time. I would definitely use this service again. Great recommendation!
Rating CategoryRating out of 5
Yes, I recommend this pro

Stephen C.
12/2015
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Robert M.
12/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

John C.
12/2015
5.0
carpet cleaners
  + -1 more
Everything went smoothly.
Description of Work: shampoo living room,Dining room & stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Janet P.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Two men showed up right on time. One was the boss. The other man did all the dirty work. My apartment is about 750 square feet, all carpeted with high =quality wool carpet. today seen to understand that wool carpet needs special treatment. Water from the bathroom was used; nothing was messed up, they were clean workers. In the end, I was truly collided with the result. The carpet look great, like new, and smelled good. A real winner.. It is a |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Marcia R.
12/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet was left VERY wet, and it took 3 whole days to dry out, way longer than we expected. They did a good job of cleaning, though.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Mahindra S.
12/2015
1.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: The price for an area rug 11x11 was ridiculous. I could've purchased another area rug for a couple of hundred dollars more. And they were also late was quoted 5pm showed up at about 7:30.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$325

Response from On Time Carpet
The customer had an appointment on November 24,2015 between 3-6pm on that day. The technican called the customer on 6pm that we are running a little bit late due to heavy nyc traffic and the customer agreed to still come and give them the estimate for the 1 area rug that had a big odor due to the dog urinating on the area rug. The customer encouraged us to give a quote over the phone and I stated to the customer "On Time Carpet never gives a quote over the phone" Its a free-in-home estimate and i also stated to the customer that if we close the job we can do the job on the same day. I stated to the customer the area rug needed to be taken out due to the big odor of the Area Rug. The Area Rug was all over urine and if you look on our "A" Rated reviews, it explains it all!!! On Time Carpet is all about doing the job the right way which its all about quality and quantity of our work to make all of our customers satisfied with our work. All the hard work at the end pays off. We have 6 awards

Sheila F.
12/2015
1.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: They were supposed to clean a sofa. They were awful. They never moved the piece away from the wall. They said that was not necessary. They did not vacuum the sofa before applying the solution. When questioned they said the tool they used did both jobs. They did not do the sides or arms of the piece,when I questioned this, the helper ran the machine over the area. They told me that when it was completely dry it would be fine. They said they were not cleaning but "refreshing" whatever that means. The boss spent the entire time he was here on his cell phone. |This was probably the worst experience I have had with a service person in my many years of home ownership. I do not think I will use Angie's list again. |

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$109

Response from On Time Carpet
The Technican from On Time Carpet Doesn't move any heavy furniture in which thats what I explained to the customer before preparation of the job. I also explained to the customer that it says on the blue fine print that we dont move havvy furniture, if anything breaks we are not reliable to any damages of the heavy Sofa furniture. The Technican from On Time Carpet explained to the customer that its an industrial machine into which its a vacuum and a water hose which its a muti-machine and does 2 jobs into 1 machine which makes the sofa dry more faster. If you look of all my "A" rated reviews, my services and awards explains it all!! I am here to make all of my customer happy with my service and quality and quantity of all of my work.

Janice B.
12/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned, deodorized and removed spots from basement carpet that was soiled by pets. They did a great job so I had them clean a sofa as well. They were committed to providing excellent service and they succeeded.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

john W.
12/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary (Nina) W.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: date of service was 11/11/2015 cost of services $179 member states provider worked extremely hard and gave extra effort to high traffic and pet stains only idea for future was use a protector under furniture legs. She would highly recommend them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

2437 E 63rd St, Brooklyn, NY 11234

http://www.ontimecarpetcleaner.com

Service hours

Sunday:
9:00 AM - 4:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 8:30 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Mattresses,
Water & Smoke Damage

FAQ

On Time Carpet is currently rated 4.7 overall out of 5.

Sunday: 9:00 AM - 4:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 8:30 PM

Saturday: 9:00 AM - 5:00 PM

On Time Carpet accepts the following forms of payment: Check
Yes, On Time Carpet offers free project estimates.
Yes, On Time Carpet offers eco-friendly accreditations.
Yes, On Time Carpet offers a 10% senior discount.
Yes, On Time Carpet offers emergency services.
Yes, On Time Carpet offers warranties.
On Time Carpet offers the following services: Commercial and Residential Service Pro specializing in Water Damage & Restoration, Carpet Steam or Shampoo Cleaning, Mattress, Upholstery & Oriental Rug Cleaning, & Ceramic Tiles Cleaning and we also certified to take out dust mites from your home and office as well as bed bugs
Upholstery Cleaning

Contact information

2437 E 63rd St, Brooklyn, NY 11234

http://www.ontimecarpetcleaner.com

Service hours

Sunday:
9:00 AM - 4:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 8:30 PM
Saturday:
9:00 AM - 5:00 PM