On Time Carpet

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

On Time Carpet is a locally owned & operated business that specializes in cleaning homes and offices. We care as much about the quality of our work as you care about your home and office. On Time Carpet provides the most outstanding carpet and upholstery cleaning service experience. We create a clean, healthy, comfortable and happy indoor environment for our clients so they can relax and enjoy a richer quality of life. 100% Satisfaction Guaranteed. Additional service area - Midtown Manhattan, Nassau, Orange, Passaic, Rockland, Somerset, Staten Island, Upper Manhattan & Westchester Counties. Award wining. Additional email Nathan5488@verizon.net

Business highlights

12 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Commercial and Residential Service Pro specializing in Water Damage & Restoration, Carpet Steam or Shampoo Cleaning, Mattress, Upholstery & Oriental Rug Cleaning, & Ceramic Tiles Cleaning and we also certified to take out dust mites from your home and office as well as bed bugs

Services we don't offer

Upholstery Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Our Recent Projects


Photos of past projects

Reviews

4.7799 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
10%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 51-75 of 799 reviews

CJ D.
12/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
In Hebrew "Natan" means "he gave". I went on Angie's list searching for a carpet cleaner. I had used Stanley Steemer and another company previously. I was amazed at the fact that Nathan had over 740 reviews yet still maintained an "A" so I called him. I described my parents house to him basically four bedrooms, one hallway, steps(sides), a living room, dining room, a small front porch and two antique chairs. We agreed that he would come in person and assess and if we agreed on the price he would already be equipped to proceed. We agreed on price. I loved seeing first hand myself the before and afters. Nathan also showed me the dirty water which I was surprised at how dirty the carpet was. He explained the whole process from hot water to bubblegum deodorizer. He is hardworking and cares about the results from the job he does and he also follows up in a few day. The carpet and the chairs came out great. Nathan has a customer for life simply because "he gave".
Description of Work: Wall to wall carpet cleaning and upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$586.5

jodie B.
12/2019
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
Great. On time. Explained everything well. Honest. Hard worker. Fair price.
Description of Work: sofa cleaning, chairs, oriental area rugs taken out off site,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Clare O.
12/2019
5.0
carpet cleaners
  + -1 more
Nathan was very thorough and did a great job at making my rugs look new again.
Description of Work: Wall to wall carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paulette W.
11/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Great customer service! I had vomit all over my couch and carpet. I called at 3am and Nathan answered and was at my apt 4 hours later. He was able to get the stains and odor out. What a lifesaver! So happy I found this service 😊
Description of Work: couch and carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Edward J.
10/2019
5.0
carpet cleaners
  + -1 more
Exceptional Customer Service! All my rugs were cleaned better than I excepted and I am so happy and grateful with the work that was done. Highly recommended!
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

steve S.
10/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Couldn’t be better! Since discovering “On Time Carpet” years ago, I’ve never used anyone else. Their work is reliable and impeccable. Nathan always goes the extra mile to ensure satisfaction.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

juan T.
10/2019
5.0
carpet cleaners
  + -1 more
Very professional and i highly recommend
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne-Marguerite K.
10/2019
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
We had a terrific first experience with Nathan, who cleaned 4 of our area rugs. Some had deep-set pet stains, and were very overdue for cleaning. Nathan came to our home, explained in great detail how the cleaning process works, and was very reasonable about the expense. The finished product was amazing- the rugs look good as new. We had previously used 2 cleaning services, and they came nowhere close to the finished product we received with Nathan. He has a wonderful demeanor, and clearly takes his work very seriously. We will certainly be calling him in the future, and will share his name with friends as well. It's nice to finally find a company that values its relationships with customers, and does things the "old-fashioned" way!
Description of Work: carpet cleaning on steps and oriental area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Roseann I.
10/2019
5.0
oriental rug cleaning
  + -1 more
I had 7 area rugs cleaned by On Time Carpet. The owner, Nathan, is a true professional and perfectionist. My rugs were returned to me in a timely manner and they look brand new! It was a pleasure doing business with Nathan and I highly recommend him. It's refreshing to see someone who has an excellent work ethic. He also has a pleasant personality and enjoys his work.
Description of Work: oriental area rugs taken out with 2 new thick paddings
Rating CategoryRating out of 5
Yes, I recommend this pro

Mohammad H.
10/2019
5.0
carpet cleaners
  + -1 more
it went well. He did an excellent job. Came back again to take care some spots. I highly recommend him.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

pamela C.
10/2019
5.0
upholstery cleaning, oriental rug cleaning
  + 0 more
Great service and amazing work! Nathan is very professional at what he does. He did my microfiber couches on site and my area rug came out amazingly clean! Highly recommend him!
Description of Work: oriental area rug
Rating CategoryRating out of 5
Yes, I recommend this pro

Gary B.
10/2019
5.0
oriental rug cleaning
  + -1 more
Our carpet had deep, stubborn stains in it that were impossible for us to remove. Nathan came and inspected it and assured us that he could fix the problem. He was right! He did an amazing job of cleaning and restoring our silk and wool oriental rug. It looks better than new just like Nathan said it would. His workmanship is outstanding as is his work ethic. He always arrived at our home on time or earlier than expected. We are recommending Nathan to all of our friends and are so fortunate to have found him. His work is extraordinary!
Description of Work: oriental silk area rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

ashley M.
09/2019
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Overall I was satisfied with On Time Carpet services. They very accommodating with my schedule and very prompt. Next time I need my rug and carpet cleaned I will be sure to call On Time Carpet.
Description of Work: area rug taken out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Charles N.
09/2019
5.0
carpet cleaners
  + -1 more
Nathan was very professional and courteous. Extremely satisfied with the service. We thought we were going to have to toss the rug, but it came out amazing! would definitely recommend this company.
Description of Work: sanitize area rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Charles N.
08/2019
5.0
oriental rug cleaning
  + -1 more
They did an amazing job and were very professional
Description of Work: done hand made area rug off site and delivered back to customer
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert M.
07/2019
5.0
carpet cleaners
  + -1 more
I was very happy with the work they did. They were on time, pleasant individual that did the cleaning and the price was reasonable.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara K.
07/2019
5.0
carpet cleaners
  + -1 more
Nathan was quick to book an appointment with me and in the day he was to come, he stayed in touch texted me to let me exactly when he would arrive. He quickly assessed the situation of the water stain in my bedroom from a leak in the air conditioning unit, and immediately remedied the situation. He then proceeded to very quickly clean the entire carpet in my bedroom within the span of about 45 minutes. This is the third time I’ve used Nathan. He is both personable and professional!
Description of Work: Our ac unit in our bedroom leaked and left a brown water stain on the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

margie M.
06/2019
5.0
carpet cleaners
  + -1 more
Nathan is very professional and customer oriented. I cannot believe that he was able to restore my bedroom carpet that other carpet cleaners were unable to do. The bubble gum cleaning fluid as he calls it and his new powerful machine did a fantastic job. I thought I would have to replace my carpet, but now I don't. He also explained the difference between a shampoo and a deep cleaning. I went for the latter for my bedroom and it really made a difference. That bedroom carpet was really a good test and Nathan passed with flying colors. Thank you, Nathan . Definitely recommend his company.
Description of Work: Carpeting cleaned in living room and two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Alexander J.
06/2019
5.0
carpet cleaners
  + -1 more
Great job. Nathan and his co worker were efficient, timely and friendly. My carpet is looking very fresh again after the good job. Great guys!
Description of Work: Carpet cleaning and replace padding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louisa R.
06/2019
5.0
carpet cleaners
  + -1 more
They did the job exactly in the estimated 45 minute window. They were extremely professional, prompt and did great work.
Description of Work: Cleaning two landings

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from On Time Carpet
thank you and we always try to make our customers our number 1 priority to satisfy them and do excellent work!!!

Christopher B.
05/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Nathan and the guys at On Time Carpet were amazing. The day Nathan was scheduled to come to my house he called and texted me with updates to his arrival which I found to be VERY HELPFUL. When he arrived he was extremely professional, courteous and explained the whole process. Even prior to doing the job he showed me the inside of his cleaner to show it was clean and after he cleaned each room (total of 6 rooms) he showed me the water and the amount of dirt he extracted. My wife personally loved that about him. The next day after the cleaning he called me to follow up to see how the rooms were, if we were satisfied and if we weren't he was willing to come back that day and redo the rugs. My wife and I were extremely satisfied with the customer service and professionalism we received. We would recommend and use them again.
Description of Work: Carpet cleaning and stretching

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Monica M.
05/2019
5.0
upholstery cleaning
  + -1 more
Great company To work with!!!! Will definitely hire again!!!
Description of Work: Couch cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gabrielle S.
02/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
This review is long overdue! Nathan did a fantastic job, as usual. He is simply the best at what he does. He always arrives on time and is extremely thorough. He does whatever it takes to get my carpets and furniture looking like new, and even goes the extra mile teaching me how to get stains out if they should happen again. (I have a puppy.). I am always thrilled with the results when Nathan cleans for me. You will be in good hands with him.
Description of Work: Carpet and upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lance T.
01/2019
5.0
carpet cleaners
  + -1 more
Having used Stanley Steemer for several years, we decided to try On-time Carpet Cleaning based on the outstanding reviews we found on Angie’s List. We had 2 carpeted rooms, several flights of carpet runners, and some area rugs. Nathan came to the door with boundless energy. After working vigorously on the staircase runner, we were very impressed with how he restored the carpet runners to their original deep color. The rooms and area rugs were clean, bright, and full. Once finished he showed us the coffee-colored dirty water that his machine extracted. We realized that Stanley Steemer did a sub-par job over the years. We highly recommend Nathan and On-Time Carpet.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from On Time Carpet
thank you for the review and On Time Carpet is all about customer service throughout the batting range

patrick S.
01/2019
1.0
carpet cleaners
  + -1 more
kept putting me off until he said it was past the expiration date and would not come and would not give me my money back
Description of Work: to clean carpet

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$119

Response from On Time Carpet
On Time Carpet had a big deal back in 2017 and customer purchased it and waited 2 years to do the work. The deal had an expiration on it which was 6months on when the deal was bought. On Time Carpet does quality and quantity work done for all of our customers. Our number one motative is to make sure all of our customers are happy with the work we provide to them. As you can see we won the 2018 Super Service Award Winners!!

Contact information

2437 E 63rd St, Brooklyn, NY 11234

http://www.ontimecarpetcleaner.com

Service hours

Sunday:
9:00 AM - 4:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 8:30 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Mattresses,
Water & Smoke Damage

FAQ

On Time Carpet is currently rated 4.7 overall out of 5.

Sunday: 9:00 AM - 4:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 8:30 PM

Saturday: 9:00 AM - 5:00 PM

On Time Carpet accepts the following forms of payment: Check
Yes, On Time Carpet offers free project estimates.
Yes, On Time Carpet offers eco-friendly accreditations.
Yes, On Time Carpet offers a 10% senior discount.
Yes, On Time Carpet offers emergency services.
Yes, On Time Carpet offers warranties.
On Time Carpet offers the following services: Commercial and Residential Service Pro specializing in Water Damage & Restoration, Carpet Steam or Shampoo Cleaning, Mattress, Upholstery & Oriental Rug Cleaning, & Ceramic Tiles Cleaning and we also certified to take out dust mites from your home and office as well as bed bugs
Upholstery Cleaning

Contact information

2437 E 63rd St, Brooklyn, NY 11234

http://www.ontimecarpetcleaner.com

Service hours

Sunday:
9:00 AM - 4:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 8:30 PM
Saturday:
9:00 AM - 5:00 PM