This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
On Time Carpet is a locally owned & operated business that specializes in cleaning homes and offices. We care as much about the quality of our work as you care about your home and office. On Time Carpet provides the most outstanding carpet and upholstery cleaning service experience. We create a clean, healthy, comfortable and happy indoor environment for our clients so they can relax and enjoy a richer quality of life. 100% Satisfaction Guaranteed. Additional service area - Midtown Manhattan, Nassau, Orange, Passaic, Rockland, Somerset, Staten Island, Upper Manhattan & Westchester Counties. Award wining. Additional email Nathan5488@verizon.net
Business highlights
13 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Commercial and Residential Service Pro specializing in Water Damage & Restoration, Carpet Steam or Shampoo Cleaning, Mattress, Upholstery & Oriental Rug Cleaning, & Ceramic Tiles Cleaning and we also certified to take out dust mites from your home and office as well as bed bugs
Arrived late, but worked diligently and stayed as long as it took to do a very thorough job.
Description of Work: wall to wall carpet cleaning [Full Detail Package]
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
Trevor O.
03/2021
5.0
upholstery cleaning
+ -1 more
Very well. Nathan spent extra time on the job to get it right.
Description of Work: upholstery cleaning [deep cleaning of 2 sofas)
Rating Category
Rating out of 5
Yes, I recommend this pro
Antoinette P.
02/2021
5.0
upholstery cleaning
+ -1 more
Nathan did the greatest work. The headboard and fabric around the bed frame look like new. Would definitely recommend and would hire him again
Description of Work: upholstery cleaning [head board and side of mattress]
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from On Time Carpet
thank you so much for the beautiful review!! we always love to make all of our customers happy and satisfied with our work. Our number 1 goal is to provide excellent services to all of our customers and we always guarantee our work!!!
Barbara N.
12/2020
5.0
carpet cleaners
+ -1 more
I cannot say enough about Nathan. He is thorough, polite and wanted me to be satisfied with the job. After he left, once my carpet dried, I noticed that I there were a few areas that I wasn't happy with. I texted him and he immediately called me. He returned to my house the next morning and corrected the problem. Before he came, he called to confirm. He told me that he would call when he was on his way and he did. It was very nice to know when he was going to arrive. I am very happy with my carpets and would definitely use him again and would definitely recommend him.
Description of Work: carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deon H.
11/2020
5.0
carpet cleaners
+ -1 more
Nathan did an amazing job cleaning the carpet in my den that had not been cleaned in 10 years and was a pleasure deal with. When he was done, it looked new. I would highly recommend him for anyone who wants the best.
Description of Work: carpet cleaning [deep cleaning]
Nathan was on time, professional and very thorough. He did a great job and I am very happy with the results. Would definitely hire again.
Description of Work: upholstery cleaning carpet cleaning and Oriental rug cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Elizabeth N.
11/2020
5.0
upholstery cleaning
+ -1 more
He is very reliable. He took the time to protect our floors before cleaning our couch and the couch looks great after cleaning. I would definitely use him again and will recommend him to others.
Description of Work: upholstery cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda P.
11/2020
5.0
oriental rug cleaning
+ -1 more
Nathan was great! He takes great pride in his work and our rugs came out so clean. I would absolutely recommend him. We were so pleased with his work that we are actually having him come back to clean our sofas.
Description of Work: Oriental rug cleaning done on site
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia T.
11/2020
5.0
carpet cleaners, carpet installation
+ 0 more
The carpet cleaning was excellent as all the stains were removed and Nathan even did an extra pass of cleaning to make sure the carpet was perfect. His carpet installer, Ever, was on time with a ready smile and ready to work. Without asking, Ever, cut up the old carpet, rolled and taped the carpet and said he would discard the carpet himself to avoid me the work. The carpet looked beautiful, fully stretched and perfect. I highly recommend On The Carpet without hesitation.
Description of Work: I needed carpet cleaning for three rooms as well as carpet installation for my basement and the basement steps along with carpet installed in a second floor bedroom.
Rating Category
Rating out of 5
Yes, I recommend this pro
yolanda J.
11/2020
5.0
carpet cleaners, carpet installation
+ 0 more
Wonderfully well. A specialist in stretching came in first and removed every bump. The owner Nathan, did the cleaning himself. He called the following day and ask how it was. I told him that the carpet looked great but there were a couple of spots that came up when it dried. Nathan immediately made arrangements to follow up with a visit to my home. He was a pleasure to deal with!
Description of Work: My carpet 1st needed to be stretched. Afterward a deep cleaning was done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
LOUELLA B.
10/2020
5.0
appliance repair, carpet cleaners
+ 0 more
great. Carpet is clean and stain free.
Description of Work: Hall and stair carpet cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Susan E.
10/2020
5.0
carpet cleaners
+ -1 more
It was really good! They got it very clean, and they were flexible.
When my Ultrasuede sofa and Karastan area rug needed a professional cleaning, I contacted On Time Carpet Cleaning based on the sheer volume of great reviews here on Angie's List. And now that my job has just been completed, I'm here to say: believe what you read! If anything, the work of Nathan, the owner, exceeded my high expectations. I found Nathan to be super knowledgeable about his business, a source of great advice about how best to do the work, passionate about getting the job right, very fairly priced and a person of his word when it comes to being punctual and performing the work on schedule. My job took two visits, The first involved a deep cleaning of my Ultrasuede sofa, which Nathan did with great care, taking his time, until it looked the best it has since it was new. I was very impressed. He also took out my Karastan area rug for binding repairs and a hand wash process with blocking. This involved some juggling of furniture in my living room but that was "No problem!" for Nathan. He made the whole process really easy. Today, Nathan re-delivered the rug right on time, with the bindings perfectly repaired and the carpet looking more beautifully cleaned than I could have imagined. I had honestly forgotten how vibrant the print and colors of the rug once looked, and now it looked that way again. Overall, this was a terrific experience for which I'm happy to give my highest recommendation. Nathan is totally committed to his clients being happy with his work, and it shows!
Description of Work: Sofa Deep cleaning, Area Rug taken out repairs, blocking and handwash process.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steven L.
09/2020
5.0
carpet cleaners
+ -1 more
Anthony did a fantastic job , very friendly, and will definitely hire jim again
Description of Work: Carpet cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
D R.
09/2020
5.0
carpet cleaners
+ -1 more
The Job - Let me first tell you about the rug. When we rented this location we were told that the carpets were clean. Just looking at the carpet I knew the carpet was not. I would touch this carpet and want to sanitize my hands. Along with the dirt there were deep ink and gum stains. I ignored it like an idiot and then I started having breathing issues. I frequently woke up often choking and gasping for air. On Time Carpet - Wow! Let me tell you I was super satisfied with the job. Going in I had all sorts of concerns. Nathan was quick to explain everything that was going to happen. I was also included in every step of the job. With my concerns resolved I saw these two seasoned floor men transform the rug. Now the rug is two shades lighter. The ink and gum stains are all but gone. The color has been returned to the rug and the deep pile stands like new. Best of all I can breath. Nathan and On Time Carpet thank you.
Description of Work: wall to wall carpet cleaning [alot of stains]
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from On Time Carpet
anytime!!! 2 Thumbs up. we always love to make our customers happy with the work performed!! Our number 1 goal and concern is that if our customers are happy we are happy. Thank you soo much for the review
Patricia G.
09/2020
5.0
appliance repair
+ -1 more
Nathen was great he did an awesome job. The pews and carpet look amazing. I will definitely use this company again.
Description of Work: Carpet and upholstery clean
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,000
Azucena B.
08/2020
5.0
carpet installation, oriental rug cleaning
+ 0 more
Nathan and Ever did a great job. They were punctual. Helped me to choose the proper wall to wall Shaw carpet to replaced the old one. They helped to move all the furniture in the DR/LR, closets and entryway. Nathan took several carpet runners and a small oriental rug to clean and brought them back after the carpet installation. They were very careful when moving the new rugs into the building and moving out the old carpets and padding. They vacuumed the outside hall carpet were they had to move furniture. Very happy with them. And will hire them again to do the other rooms.
Description of Work: carpet installation and oriental rug cleaning. And hard floor cleaning water damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Heidi W.
08/2020
5.0
carpet cleaners, upholstery cleaning
+ 0 more
couldn't have gone better the results are fenaminal
Description of Work: area rug cleaning and upholstery cleaning of dinning room chairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Trenton F.
08/2020
5.0
upholstery cleaning
+ -1 more
Excellent work. I highly recommend this company!
Description of Work: 2 dinning chairs [heavily soiled and a few stains]
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matthew S.
08/2020
5.0
upholstery cleaning
+ -1 more
Nathan is an expert. Knowledgeable about fabrics and knows how to spot issues or problem areas. He always follows up after cleanings and if there is an issue he goes above and beyond to make sure you are pleased with his work. I trust him implicitly. Also, very communicative and punctual. I will definitely be hiring him again.
Description of Work: Steam Deep Cleaning of Vintage Couch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Mike H.
07/2020
5.0
appliance repair, upholstery cleaning
+ 0 more
great! Nathan knew what he was doing, he worked well, and fast, I had a heavily soiled 6 piece sectional couch, many wine spills and several sauces too, I didn’t think it could be done. But Nathan proved me wrong, the couch was cleaned and he was done under 2hrs. The next day he followed up to make sure it dried stain free. It did! Hire On Time Carpet!!
Description of Work: sectional couch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from On Time Carpet
Thank you so much for the review!! we always strive to make all of our customers happy with our work. On Time Carpet is all about quality and quantity and making sure that all of our work is done in the right way and process on the first initial time!!!
anne O.
07/2020
5.0
upholstery cleaning
+ -1 more
very nicely. couch and chair look brand new
Description of Work: furniture cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Sharon G.
07/2020
5.0
carpet cleaners
+ -1 more
Nathan made a stressful situation bearable. Mom has dementia and stuffed toilet! It ran all night. Mess was extensive. Nathan arrived on the scene quickly and compassionately. He did an amazing job. Carpets were over 30 years old! Look brand new! He’s coming back to put life back into the other rooms. Would recommend highly!!
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Nancy C.
07/2020
5.0
carpet cleaners
+ -1 more
We were very happy with the results. We decided to choose this company based upon all the good reviews and were glad we did. Excellent work, attention to detail, very nice people. Our fifteen year old carpet is in a room we use all the time. The carpet is a good quality Masland rug but it was heavily soiled with some stains. It now looks like a new carpet. We will definitely use this company in the future. I read reviews carefully before deciding upon service companies and so wanted to share my review for others.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Gaston G.
07/2020
5.0
carpet cleaners, ceramic tile
+ 0 more
The service was excellent. He even came back to check the carpet after 4 days to make sure everything was okay. He was incredible. I would hire him again if I have a problem. Thank you for great service.
Description of Work: Carpet Cleaning [Water Damage]
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Mattresses,
Water & Smoke Damage
FAQ
On Time Carpet is currently rated 4.7 overall out of 5.
Sunday: 9:00 AM - 4:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 8:30 PM
Saturday: 9:00 AM - 5:00 PM
On Time Carpet accepts the following forms of payment: Check
Yes, On Time Carpet offers free project estimates.
Yes, On Time Carpet offers eco-friendly accreditations.
Yes, On Time Carpet offers a 10% senior discount.
Yes, On Time Carpet offers emergency services.
Yes, On Time Carpet offers warranties.
On Time Carpet offers the following services: Commercial and Residential Service Pro specializing in Water Damage & Restoration, Carpet Steam or Shampoo Cleaning, Mattress, Upholstery & Oriental Rug Cleaning, & Ceramic Tiles Cleaning and we also certified to take out dust mites from your home and office as well as bed bugs