This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
On Time Carpet is a locally owned & operated business that specializes in cleaning homes and offices. We care as much about the quality of our work as you care about your home and office. On Time Carpet provides the most outstanding carpet and upholstery cleaning service experience. We create a clean, healthy, comfortable and happy indoor environment for our clients so they can relax and enjoy a richer quality of life. 100% Satisfaction Guaranteed. Additional service area - Midtown Manhattan, Nassau, Orange, Passaic, Rockland, Somerset, Staten Island, Upper Manhattan & Westchester Counties. Award wining. Additional email Nathan5488@verizon.net
Business highlights
13 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Commercial and Residential Service Pro specializing in Water Damage & Restoration, Carpet Steam or Shampoo Cleaning, Mattress, Upholstery & Oriental Rug Cleaning, & Ceramic Tiles Cleaning and we also certified to take out dust mites from your home and office as well as bed bugs
Nathan did a great job; very thorough. It made a remarkable difference on the carpets.
Description of Work: Carpet cleaning in two very large rooms and a staircase and hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Helena A.
11/2017
5.0
carpet cleaners
+ -1 more
Nathan was great and did a very thorough and attentive job. Looks great !
Description of Work: Sectional couch, area rugs and stair runner cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bridget G.
11/2017
5.0
carpet cleaners
+ -1 more
Efficient and job well done. Office staff/contact is sporadic, but service itself very good.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$99
Barbara K.
11/2017
5.0
carpet cleaners
+ -1 more
Very satisfied. Carpet clean and smell nice.
Description of Work: Living room dining room and den carpet cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Sharon W.
11/2017
5.0
carpet cleaners
+ -1 more
They did good work and came out on the date I requested. The price was excellent and three rooms were cleaned. I could see that the dirt had come out of the carpet and the carpets were dry within four hours. I would use them again and recommend them to others.
Description of Work: I purchased a deal for $99 for Carpet Cleaning in 3 Rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Joanna A.
10/2017
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Excellent. Our technician was professional, hard working and friendly. He did an excellent job and our couches and carpets look and smell amazing. We will definitely use him again.
Description of Work: We needed a deep cleaning of two couches and two carpets
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Julie P.
10/2017
5.0
carpet cleaners
+ -1 more
This service was extremely professional and responsive. Called me back and arranged for a date/time. Everything went extremely well. I would use them again!!
Description of Work: Needed a quick turn around for carpet cleaning prior to a move in. They were prompt and responsive to my needs. The carpets were cleaned and look like new. No mess left anywhere.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Amelia J.
10/2017
5.0
upholstery cleaning
+ -1 more
Very well..Nathan explained what the shampoo and steam cleaning can do and what it can't do...basically it will only remove surface dirt but not any deeper oil stains. That requires another process.
Description of Work: 1 couch and 1 loveseat shampoo and steam cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
jade A.
10/2017
5.0
carpet cleaners, upholstery cleaning
+ 0 more
It went fantastic. Nathan had the best attitude!! Plus he was so accommodating and aimed to please. I am looking forward to his return to clean some additional items I just removed from Storage...Nathan is my Hero.
Description of Work: my sofa and 3 chairs and custom area rug
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas K.
10/2017
5.0
carpet cleaners
+ -1 more
Great. Nathan is very friendly and professional. We will hire On-Time Carpet again in the spring.
Description of Work: Carpet Cleaning-Three Rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
wendy B.
10/2017
1.0
carpet cleaners
+ -1 more
I paid $99 for two upholstery is to be clean. It was never done because they are not able to get a certificate of insurance and I was unable to get my money refunded from Angie’s list
Description of Work: I paid $99 for two upholstery is to be clean.
Rating Category
Rating out of 5
professionalism
1.0
$99
Lisa B.
10/2017
4.0
carpet cleaners
+ -1 more
Service was good One appointment was canceled and showed up 1,5 hr late due to traffic the second time
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
Yes, I recommend this pro
$99
Response from On Time Carpet
Customer was informed by technican that there were traffic along the way. On first appointment customer never responded to appointment
Alexander S.
09/2017
5.0
carpet cleaners
+ -1 more
Nathan and his assistant were efficient, professional, and friendly. They did an excellent job of cleaning some very old and tired-looking carpeting. I'm very pleased with their work and highly recommend them.
Description of Work: Steam-cleaning of four rooms of wall-to-wall carpeting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Response from On Time Carpet
Thank you, it's been a pleasure, our mission as a company is to make our customers happy with a smile on our work!!!!
Ines A.
09/2017
5.0
upholstery cleaning
+ -1 more
It went well. Service was punctual and professional. Nathan was very pleasant to deal with.
Description of Work: My sofa and chair were cleaned.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Randy A.
09/2017
5.0
carpet cleaners
+ -1 more
Everything went well. Will definitely use them again.
Description of Work: Great personality and easy to communicate with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathy A.
09/2017
5.0
carpet cleaners
+ -1 more
Very well. I added two additional rugs and received a fair price. Hi
Description of Work: Area rugs cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ESTHER S.
08/2017
5.0
mattresses
+ -1 more
It went very well. He came at the approximate time I was available. He has always done a great job. It looks very good,I am pleased and I will not hesitate to call this Nathan in the future. The pricing was also very good.
Description of Work: They cleaned my carpet for 4 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Michael B.
08/2017
5.0
carpet cleaners
+ -1 more
Nathan wanted to make the customer satisfied and happy.
Description of Work: Clean carpeting.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Terrence H.
08/2017
5.0
upholstery cleaning
+ -1 more
Nathan did an excellent job. He had us scheduled for a later date and when he realized he was in our area, he called and asked if we would mind moving up the date. He was punctual, extremely protective of our hard wood floors and extremely professional!
Description of Work: We had a love seat cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Darshan S.
08/2017
5.0
carpet cleaners
+ -1 more
Nathan was very professional and thorough would highly recommend!
Description of Work: carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Beth L.
08/2017
5.0
carpet cleaners
+ -1 more
Awesome. Nathan is a perfectionist and he is goid, quick and a really nice hard working young man
Description of Work: 3 rooms of carpet in a rental apt that were disgusting. It looks like the owner never cleaned the carpets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chrissy B.
08/2017
4.0
carpet cleaners
+ -1 more
They were a bit confused when contacting me about scheduling. I received a few different messages, including one asking me when I wanted service shortly after we had scheduled one for the following week. At least they were responsive, but it was a bit confusing. unfortunately their car broke down for the original date so we had to reschedule for the next week. It would have been nice to have a bit more notice than 20 Mins before the window started, but I understand car trouble. then, the day the service was performed, they arrived 3 mins before the end of the 2 hr window and had to rush through the job so I could pick up my kids and so they could finish their schedule. I was a bit irritated that they wouldn't do under the beds or other furniture. also, a hallway didnt count as a room, so he would only do half of thr upstairs hallway. he said both of these were listed in the "fine print" of the deal, but when I looked again I didn't see it.
Description of Work: 3 rooms of carpet cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
$99
Response from On Time Carpet
The technican advised the customer that we always give a 2-3 hour window based on traffic conditions which we cannot help when it comes to that. On Time Carpet did clean underneath the bed, but we did advise the customer that we do not move heavy furniture due to any liability reasons if anything breaks we are not liable for any damages, but I explained was we usually go around the furniture. Also the customer didn't read the fine print carefully on the coupon it did say only rooms can be cleaned, "hallway" is not considered a room. When I first saw the customer I did explain what's the process and standards of operation and she agreed on it and signed my invoice at the end of the work being performed.
David S.
08/2017
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Nathan was a pleasure to deal with and obviously takes great pride in his work. Would definitely hire again!
Great, area rug had a few stains that were addressed to our satisfaction. Work was done professionally and in a timely manner. Would definitely recommend his services.
Description of Work: Cleaning of area rug and additional runner
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Mattresses,
Water & Smoke Damage
FAQ
On Time Carpet is currently rated 4.7 overall out of 5.
Sunday: 9:00 AM - 4:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 8:30 PM
Saturday: 9:00 AM - 5:00 PM
On Time Carpet accepts the following forms of payment: Check
Yes, On Time Carpet offers free project estimates.
Yes, On Time Carpet offers eco-friendly accreditations.
Yes, On Time Carpet offers a 10% senior discount.
Yes, On Time Carpet offers emergency services.
Yes, On Time Carpet offers warranties.
On Time Carpet offers the following services: Commercial and Residential Service Pro specializing in Water Damage & Restoration, Carpet Steam or Shampoo Cleaning, Mattress, Upholstery & Oriental Rug Cleaning, & Ceramic Tiles Cleaning and we also certified to take out dust mites from your home and office as well as bed bugs