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New York Floorman LLC

Flooring Sales and Installation, Floor Cleaning and Waxing, Carpet Sales and Installation,

About us

New York Floorman has been a family owned and operated business in the greater New York area for over 40 years. The business was founded in 1972 by Steve Kessner and there has been continuity in our family since it’s conception.

Business highlights

52 years of trusted experience

Services we offer

We service all hardwood flooring needs, from work as simple as sanding and refinishing, to repairs and custom installations (including flood restoration). We specialize in painting and tiling as well.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.68 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
13%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
5.0
Showing 1-8 of 8 reviews

Deborah E.
04/2016
5.0
flooring contractor
  + -1 more
On time, on schedule and ON BUDGET! This was definitely the fastest service I ever received from time of 1st call, visit, estimate, on time arrival of the crew and their departure when the job was complete. BRAVO!
Description of Work: Removed and then replaced all MBR furniture. Removed all wall-to-wall carpeting. Scraped, repaired and poly'd the MBR floor. Replaced all closet saddles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Ziad J.
11/2015
5.0
flooring contractor
  + -1 more
They went beyond the contract to expand the wood floors into the built in closets. Richard was very responsive to fixing a dent in the ceiling created by the moving company after NY Floorman had completed the job
Description of Work: Expanded wood floor area and re-finished the floor to our desired color. Skim coated all walls and ceilings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Katherine S.
03/2015
5.0
flooring contractor
  + -1 more
Richard returned my call promptly. He provided necessary paperwork for my building co-op mgt. The job was scheduled for the following week, exactly when I wanted it. The workers arrived promptly and were there from 9 am to 4 pm. They cleaned up and were very respectful of not making a huge mess. There were no problems. The floor looks great! The cost was high, in my opinion, but that was because it was really the minimum charge for any job. So, it would have been more cost effective had I been doing more rooms. However, this was the lowest of three quotes I received.
Description of Work: Did one small room - approx 150 sq ft. Removed carpeting and carted away, sanded the floor, and applied 3 coats of water-based polyurethane.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Thomas P.
04/2014
5.0
flooring contractor
  + -1 more
Good quality paint job NYC 2 BR apartment, reasonably priced. Came for quote right away, responded quickly to questions by email and phone, scheduled without delay and got the job done on time. Good service, no hassle. Would certainly use again.
Description of Work: Painted a 2 BR apartment, including ceiling's, bathrooms & closets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Lisa L.
04/2014
2.0
flooring contractor
  + -1 more
The floor was beautiful, but was stained unevenly. During the year (it was laid last July 2012) the edges lifted and it took repeated calling and emailing to get the owner to come see the floor for himself. He first sent his foreman, Miguel, who took pictures, but reported that nothing was wrong! When Richard, the owner, finally saw it, he immediately admitted to the problems and promised to fix them this summer. So they came and re-sanded and re-stained. All looks good, except now the back hallway doesn't even come close to matching the new floor or the existing ones in the adjacent bedrooms. That had been the whole reason to sand and stain that hallway in the first place: so it would match! Now I am getting a great deal of push back from them to come and fix it. The problem with the whole experience is that Richard passes the job to his foreman, who shows up and introduces himself, but leaves as soon as you do and does not monitor the workers he leaves behind for quality. This same foreman is then loathe to admit to the owner that there is a problem, since it reflects on his lack of oversight. I get the feeling they have way too much business to handle and the smaller jobs, like mine, are given little to no thought or attention. After they did return and re-stain the back hall to my approval, the floor separated again over the winter...I now have large cracks between boards. I will not use them again.
Description of Work: They replaced my wood floor in the living room and foyer and then sanded and restained a back hallway to match.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$4,000

Response from New York Floorman LLC
[member name removed], I am truly sorry for your experience. I never leave a customer hanging the way you are claiming purposefully. And yes, I think that when you were trying to get us back in, it was smack in the middle of my busy season. I do apologize for any delays that may have arisen. However, gapping does occur through the winter, especially this horrific, extremely cold winter we just experienced. I would bet your floors will close up over the course of the summer, and your floors will have then gone through the cycles of NY weather. It's fairly common, but in the end, the floors will settle nicely, and you shouldn't have any issues. To give us a D rating though, after we did come back and take care of all of your issues does seem a little unfair. But again, I truly am sorry you feel this way, and hopefully your floors will in fact settle the way they should.

Patricia C.
01/2014
5.0
flooring contractor, carpet installation, floor cleaning
  + 1 more
They did a great job! The men worked very hard and the owner and foreman were very professional. After the carpet was removed we realized I needed 20 sq. ft. of flooring removed and replaced. Rich could have taken advantage of the fact that I had no wiggle room. His guys were already doing the work so any price he asked was going to have to be ok. He didn't though. He was extremely fair with the price. They left the premises neat and clean. The floor looks great. I would definitely use him again and would highly recommend this company.
Description of Work: They removed carpet, sanded and refinished bedroom, 4 closets and hall area. Also, replaced some flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

miriam F.
11/2013
5.0
flooring contractor
  + -1 more
Almost 2/3 finished. The 2 men working in my apartment are the nicest hardworking men. They did their best to keep what is a very dusty job contained. They are working diligently and are never on their phones. I had a hard time deciding on the color stain mix I wanted to go with and they could not have been more patient - mixing and then mixing and then mixing again. Waiting now for stain to go down, but so far very pleased. The owner Richard was very helpful from the first time I reached out to him. He told me about a product that can give me the color grey I wanted over my red oak. He answered many questions I had before he even came to give me a quote. I had a very tight schedule and could not delay my move in and Richard accommodated me right away. I am surprised there are not more reviews here. I did get a lot of quotes and he wasn't the cheapest, but he wasn't the highest either. 3 other local companies were 20% above him. He was by far the most responsive/reassuring.
Description of Work: Sand and apply new stain and finish to 900 sf of red oak herringbone floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from New York Floorman LLC
Thanks for the review. Greatly appreciated. Means a lot to us. Good luck with the new home!

Kevin M.
01/2013
5.0
flooring contractor
  + -1 more
He returned all calls promptly. His price was 20% less than anotehr bid we got. He moved all of the furniture for us. We left our house and when we came back the job was done and everything was put back in its place. There were no glitches. He did a great job.
Description of Work: They refinished wood flooring that had been underneath carpet for years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from New York Floorman LLC
Thanks for the review (member name removed0!

    Contact information

    181 N 11th St Apt 203, Brooklyn, NY 11211

    www.ny-floorman.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Floor Cleaning and Waxing,
    Carpet Sales and Installation,
    Interior Painting

    FAQ

    New York Floorman LLC is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: Closed

    New York Floorman LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, New York Floorman LLC offers free project estimates.
    Yes, New York Floorman LLC offers eco-friendly accreditations.
    No, New York Floorman LLC does not offer a senior discount.
    No, New York Floorman LLC does not offer emergency services.
    No, New York Floorman LLC does not offer warranties.
    New York Floorman LLC offers the following services: We service all hardwood flooring needs, from work as simple as sanding and refinishing, to repairs and custom installations (including flood restoration). We specialize in painting and tiling as well.

    Contact information

    181 N 11th St Apt 203, Brooklyn, NY 11211

    www.ny-floorman.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    Closed