New York Floorman LLC

About us

New York Floorman has been a family owned and operated business in the greater New York area for over 40 years. The business was founded in 1972 by Steve Kessner and there has been continuity in our family since it’s conception.

Business highlights

52 years of experience

Services we offer

We service all hardwood flooring needs, from work as simple as sanding and refinishing, to repairs and custom installations (including flood restoration). We specialize in painting and tiling as well.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.68 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
13%
1
0%
Showing 1-8 of 8 reviews
Deborah E.
Apr 2016
5.0
Yes, I recommend this pro
$3,000
On time, on schedule and ON BUDGET! 
This was definitely the fastest service I ever received from time of 1st call, visit, estimate, on time arrival of the crew and their departure when the job was complete. 
BRAVO!

Ziad J.
Nov 2015
5.0
Yes, I recommend this pro
$25,000
They went beyond the contract to expand the wood floors into the built in closets. Richard was very responsive to fixing a dent in the ceiling created by the moving company after NY Floorman had completed the job

Katherine S.
Mar 2015
5.0
Yes, I recommend this pro
$1,200
Richard returned my call promptly.  He provided necessary paperwork for my building co-op mgt.  The job was scheduled for the following week, exactly when I wanted it.
The workers arrived promptly and were there from 9 am to 4 pm.  They cleaned up and were very respectful of not making a huge mess.  There were no problems.
The floor looks great!
The cost was high, in my opinion, but that was because it was really the minimum charge for any job.  So, it would have been more cost effective had I been doing more rooms.  However, this was the lowest of three quotes I received.

Thomas P.
Apr 2014
5.0
Yes, I recommend this pro
$3,500
Good quality paint job NYC 2 BR apartment, reasonably priced. Came for quote right away, responded quickly to questions by email and phone, scheduled without delay and got the job done on time. Good service, no hassle. Would certainly use again.

Lisa L.
Apr 2014
2.0
$4,000
The floor was beautiful, but was stained unevenly. During the year (it was laid last July 2012) the edges lifted and it took repeated calling and emailing to get the owner to come see the floor for himself. He first sent his foreman, Miguel, who took pictures, but reported that nothing was wrong! When Richard, the owner, finally saw it, he immediately admitted to the problems and promised to fix them this summer.
So they came and re-sanded and re-stained. All looks good, except now the back hallway doesn't even come close to matching the new floor or the existing ones in the adjacent bedrooms. That had been the whole reason to sand and stain that hallway in the first place: so it would match! Now I am getting a great deal of push back from them to come and fix it.
The problem with the whole experience is that Richard passes the job to his foreman, who shows up and introduces himself, but leaves as soon as you do and does not monitor the workers he leaves behind for quality. This same foreman is then loathe to admit to the owner that there is a problem, since it reflects on his lack of oversight.
I get the feeling they have way too much business to handle and the smaller jobs, like mine, are given little to no thought or attention.
After they did return and re-stain the back hall to my approval, the floor separated again over the winter...I now have large cracks between boards. I will not use them again.
Response from New York Floorman LLC

"[member name removed], I am truly sorry for your experience. I never leave a customer hanging the way you are claiming purposefully. And yes, I think that when you were trying to get us back in, it was smack in the middle of my busy season. I do apologize for any delays that may have arisen. However, gapping does occur through the winter, especially this horrific, extremely cold winter we just experienced. I would bet your floors will close up over the course of the summer, and your floors will have then gone through the cycles of NY weather. It's fairly common, but in the end, the floors will settle nicely, and you shouldn't have any issues. To give us a D rating though, after we did come back and take care of all of your issues does seem a little unfair. But again, I truly am sorry you feel this way, and hopefully your floors will in fact settle the way they should."


Patricia C.
Jan 2014
5.0
Yes, I recommend this pro
$3,100
They did a great job! The men worked very hard and the owner and foreman were very professional. After the carpet was removed we realized I needed 20 sq. ft. of flooring removed and replaced. Rich could have taken advantage of the fact that I had no wiggle room. His guys were already doing the work so any price he asked was going to have to be ok. He didn't though. He was extremely fair with the price. They left the premises neat and clean. The floor looks great. I would definitely use him again and would highly recommend this company.

Miriam F.
Nov 2013
5.0
Yes, I recommend this pro
Almost 2/3 finished. The 2 men working in my apartment are the nicest hardworking men. They did their best to keep what is a very dusty job contained. They are working diligently and are never on their phones. I had a hard time deciding on the color stain mix I wanted to go with and they could not have been more patient - mixing and then mixing and then mixing again. Waiting now for stain to go down, but so far very pleased. The owner Richard was very helpful from the first time I reached out to him. He told me about a product that can give me the color grey I wanted over my red oak. He answered many questions I had before he even came to give me a quote. I had a very tight schedule and could not delay my move in and Richard accommodated me right away. I am surprised there are not more reviews here. I did get a lot of quotes and he wasn't the cheapest, but he wasn't the highest either. 3 other local companies were 20% above him. He was by far the most responsive/reassuring.
Response from New York Floorman LLC

"Thanks for the review. Greatly appreciated. Means a lot to us. Good luck with the new home!"


Kevin M.
Jan 2013
5.0
Yes, I recommend this pro
$1,500
He returned all calls promptly. His price was 20% less than anotehr bid we got. He moved all of the furniture for us. We left our house and when we came back the job was done and everything was put back in its place. There were no glitches. He did a great job.
Response from New York Floorman LLC

"Thanks for the review (member name removed0!"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

New York Floorman LLC is currently rated 4.6 overall out of 5.
New York Floorman LLC accepts the following forms of payment: CreditCard
Yes, New York Floorman LLC offers free project estimates.
No, New York Floorman LLC does not offer eco-friendly accreditations.
No, New York Floorman LLC does not offer a senior discount.
No, New York Floorman LLC does not offer emergency services.
No, New York Floorman LLC does not offer warranties.

Contact Information

181 N 11th St Apt 203, Brooklyn, NY 11211

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