New York Floorman has been a family owned and operated business in the greater New York area for over 40 years. The business was founded in 1972 by Steve Kessner and there has been continuity in our family since it’s conception.
We service all hardwood flooring needs, from work as simple as sanding and refinishing, to repairs and custom installations (including flood restoration). We specialize in painting and tiling as well.
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Number of Stars | Image of Distribution | Number of Ratings |
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88% | ||
0% | ||
0% | ||
13% | ||
0% |
"[member name removed], I am truly sorry for your experience. I never leave a customer hanging the way you are claiming purposefully. And yes, I think that when you were trying to get us back in, it was smack in the middle of my busy season. I do apologize for any delays that may have arisen. However, gapping does occur through the winter, especially this horrific, extremely cold winter we just experienced. I would bet your floors will close up over the course of the summer, and your floors will have then gone through the cycles of NY weather. It's fairly common, but in the end, the floors will settle nicely, and you shouldn't have any issues. To give us a D rating though, after we did come back and take care of all of your issues does seem a little unfair. But again, I truly am sorry you feel this way, and hopefully your floors will in fact settle the way they should."
"Thanks for the review. Greatly appreciated. Means a lot to us. Good luck with the new home!"
"Thanks for the review (member name removed0!"
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