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New York Craft Construction Inc

Basement Remodeling, Kitchen and Bath Remodeling, General Remodeling,

About us

* Minority Female owned and operated * 10 Employees and growing * Fully Insured up to 1 Million & Bonded * Phone numbers : 347-587-6656 * Fax 347-587-6656 * Cell Phone 917-539-4665 you mention you saw us on Angie's list! * Estimates are always given in writing * Contract is fully prepared and you have 3 days in which to cancel * we accept all major credit cards *we accept Personal & Business checks with proper ID *We bill in advance for some services * we have flexible payment options

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

We are a minority woman owned and operated Construction company. We do all kinds of Interior and exterior work. We specialize in painting, custom painting, refinishing, custom moldings, interior resurfacing, build from ground up and much much more. We offer competitive prices and estimates for a nominal fee. We also have a SALE with every room. We are also offering free gifts with every job. Call or email us to find out more!

Services we don't offer

Sorry we do not do sidewalks or concrete work We do not do roofing as well

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Joel B.
02/2012
1.0
remodeling, home remodeling, basement remodeling
  + 1 more
Total amount paid: $6,200.76 plus $300 to have electric work removed. Contracted and done: Paint walls and floor. Left contractor with swatches for the off-white and the blue for the bed alcove. The only swatch they didn't lose was the floor color. Everything is painted a plain white that was not my choice, the bed alcove is not painted at all. Painted ceiling which I'd said he didn't have to do and wasn't expecting. (Somehow the extra work he kept telling me he did and didn't have to ? cement at the bottom of the outside stairs, painting the ceiling in a color I didn't chose ? doesn't make up for the problems with the work contracted for that was done poorly or not done at all.) He didn't tape or caulk, everything is painted white including the top of the electric baseboard, all electric plates, even black electric cords, all pipes both copper and steel. Paint sloppily applied, floor paint was coming up a week later, paint splashes on the posts, baseboards, floor, rubber mat in kitchen. Any nail or hook or cord was not removed or unplugged, but painted white. Painted over foam pressed into holes in the ceiling, did no patching. Painted the long silver vent pipe white, didn't paint the wall above it. Point and seal brick wall. What pointing he did was done with gray cement and looks awful. Replace back window. Okay Hang new front door, replace entry wall with insulated wall, paint. Chose door I never would have approved and which coop board now requires be replaced. Did find good matching paint for outside. Wood trim on entry wall has to be moved because it's placed so the gate can no longer be locked closed.stair rail wasn't replaced, I had it done, as I need it to manage the stairs. Add doors to storage area in front. Okay, but still have to be finished, aren't trimmed. Bathroom. Replace tile floor with tile I provided, replace built in shower with shower stall. An ugly and lousy tile job.Tile on top of old tile, many new pieces cracked and coming up. Was told splash couldn't be done, as discussed and for which I provided tile, informed it's the wrong kind of wall to tile. Existing brick shower border built up and plastered, painted white, stack of glass bricks added, one of which fell off and smashed. Shower floor tiled on top of existing tile, put in a new plastic drain cover. Not shower stall in contract. Light switches. Combination switch with 2 plug receptacles which had to have removed as it's illegal to have switch next to plug outlets like that. Added 2 pipe conduits, new ceiling fixture and lamp with switch next to plug outlets. New ceiling fixture was wired illegally, the old fixture didn't have the proper cover, all of it had to be taken out and a single switch added to the existing ceiling fixture as in contract. Did not do the other 2 switches in the contract, opened existing covered box, remains without cover. Contracted and not done: Bed alcove: shelves removed and walls painted. Told did not paint bed alcove because color clashed with floor. Later I was told the swatches were lost. Murphy bed built Plexiglas in frame installed in front of large front window to keep out drafts Switch for light over bed, switch for light in closet Rubbish removed ? it's all piled up in my backyard Contracted work was to be completed by Dec 28. I never heard from them while I was gone until the night before I returned, Jan 5, asking for keys to get more tile from my neighbor who wasn't home, saying the painting took much longer than they expected but the job was 99% done. I asked if I could use the shower, was told I could. I got back at 6am Jan 5. The toilet had not been replaced, the bathroom floor wasn't finished, the shower wasn't replaced. I spoke to contractor and was told they don't work on Fridays. I took a shower and the bathroom was flooded. I called Sunday. They agreed to come Monday. The contractor and plumber worked Mon-Thur. I was upstairs at a neighbors and still contractor made choices without talking to me, doing bad electric work that I had to pay to have removed. Saturday evening I sent a message asking him not to come Sunday. No one called Monday morning, despite my emails and messages. At 1pm, I got a text saying they had been in meetings with inspectors since 7am and someone would call me after 2. Contractor called at 6pm, and proceeded to yell at me for 20 minutes about how I treated him, how I made him feel. He said he couldn't waste any more time on me and would come one more day on Friday, his day off, he'd bring a check for $750 to cover the $500 I gave him for the door and wood, and for not doing the bed alcove work. It wasn't worth having him come back to do more bad work. Wednesday morning I sent an email saying I was ending the project, asking them to mail the check and my key to my address. I haven't heard back from them. It's clear what is done and what isn't, it's a fact they were several weeks late and did not complete the work while I was gone, and choices were made to do things other than we'd agreed on without consulting me. How could I have known there were no additional workers with expertise in their own areas which is my understanding of a contractor ? and they do claim to have a staff of 10 on their angieslist page. Before the complete breakdown in communication, they both asked over and over did I like this that they'd done, did I see this or that ? never addressing why they didn't finish the work or mistakes I pointed out. When I asked about the sloppy paint job, I was told, No problem. My unfortunate experience with New York Craft Construction has been One Big Problem.
Description of Work: Detailed contract for work to be done by Dec 28. 1. Replaced front door, replaced entry wall with insulated fiberboard, painted outside of door & entry walls, cemented floor at bottom of steps - installed entry door completely out of keeping with 19th c. industrial building when I'd emphasized door could not look different because this is a landmarked building, I would never have approved it, they did not contact me, the coop board requires I change the door; cement is not finished or painted; trim on entry wall has to be moved because gate can no longer be closed & locked; wood step inside not finished, left cement; door not sealed so winter cold still gets in when much of the purpose behind renovating which we discussed over & over was to better seal the apartment. 2. Added doors to storage area. 3. Painted cement floor in back, painted walls and ceiling. 4. Replaced back window. 5. Tiled bathroom floor on top of tile, added glass bricks on top of shower area brick border (not as in contract) 6. Added electric switch to hanging lights in front and back, added electric outlets in closet. Contracted for and not done 1. Plexiglass in frame over front window. 2. Painted sleeping alcove and murphy bed construction. 3. Electric light switch in closet and by bed. 4. Replace existing shower structure with shower stall.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$6,500

Response from New York Craft Construction Inc
Here is the answer to the complaint below: I am sorry but this is COMPLETELY FALSE & Inaccurate 1) We have signed off contracts from Mr. (Member). 2) We have email correspondence from him before, during & after the contract 3) We have text messages from him stating how happy he was at the progress of the contract. 4) Detailed contract for work to be done by Dec 28. The work would have been completed if it was not for Mr. (Member) NOT leaving us any materials but rater storing them in an upstairs neighbors house she lived 2 flights up with no elevator who was readily unaccesable most of the time. 5) We had to call Mr (Member) a bout 20 times before we got an answer as to where his neighbor was 6) We are highly trained , professionals, our insurance does not allow for us to enter the premises of anyone other than the person whom signed the contract, Mr. (Member) did not leave the building materials in his apartment but rather his upstairs neighbors home and then called us and asked us to look thought his personal closet and find a bunch of keys in an envelope and proceed to enter(un allowed by the upstairs tenant) I told him we do not do any such thing and would not start either. At this point we had to play tag with the tenant having our workers stay there after 5 P.M. on most days and this went into overtime and we had to pay the workers over time which was NOT on our schedule. 7) At the time of our contract, Mr. (Member) did NOT tell that his live in partner would be there in his absence and this is the person who added most for the work which was NOT agreed to initially on contract, but in order to mantain a good business realationship we went ahead and did all the orders that Mr. Daneil asked to perform. That was in excess of $3000.00 worth of work including materials and labor. We were also not told that there would be another electrician & plumber ( which were separately contracted ) working there as well which further hindered our work and set us back, In addition to that Mr. (Member)s live in partner kept insisting to us that we do work that was NOT listed on the original contact . We reached out to Mr. (Member) but since he was on holiday he would infrequently answer his phone and we were at many times in limbo as to what to do next pertaining to Mr. (Member)s partner's requests. In an effort to save time and expedite the work process so that we accommodate Mr. (Member)s live in partner's Daniels's request. 8) This was the work that we did at no extra cost at Mr. Daniels insistance: a) We had to brick point the brick wall facade inside the home which was aprox 25 feet long by 10 feet high . b) Concrete the stairs and the front of the stairwell in front of his home c) Concrete and raise the stairwell at the base of his stairs in front of his home d) Paint the entire ceiling since it appeared "dirty" in contract to the wonderful new pain on the walls e) Paint the ENTIRE bathroom which also looked "dirty" in contrast to the new renovation in the apartment 9) We did insulate &, painted outside of door & entry walls, 10) We did install a new door and we sent the picture to Joel and he stated how happy he was at the new door. He DID not leave us specific instructions as to what kind of door it should be but rather it should look nice and MUST have a window. Before the door was installed we were installing insulation and the door was inside the apartment for a few days and Mr. (Member)s partner Daniel sent Mr. (Member) pictures of the door and he approve the door. We installed a $700.00 door and have the receipts to verify it. as for his saying he did not approve we have emails and text messages to the contrary. 11) The cement was finished that was the first thing that was finished / we also have pictures to prove that. 12) The gate at the top of the stairs was NEVER able to close as it is old and rusted we have proof of that, in initail emails that Joel sent to us back in october 2011 And in pictures as well . The gate NEVER locked and did not close fully, nor has it ever been able to close fully . 13) We were specifically instructed NOT to remove the wood at the base of the door as it matched the wood in the kitchen area.. We also have emails and texts to prove that. We sealed the door and there was no draft when it was finished. We have pictures of the finished door. 14) We added doors to storage area/ stained them as well as putting handles on them 15). We were never asked to paint the cement floor in front of his house 16) We replaced back window. 17). Tiled bathroom floor. we did install glass blocks it was verbally agreed to (proof in emails) by Mr. (Member) when the door for the shower would not fit due to the small size of the bathroom space and it would have been impossible for him to open the door in relation to the toilet. He said he wanted to door anyway in case he decided to later exited his bathroom so we left it for him at no cost added the glass blocks instead. 18) We had to outsource an electrician to add electric switch to hanging lights in front and back, added electric outlets in closet. 19) Plexiglass was done last Thursday Jan 5th. have receipts for glass. 20) Painted sleeping alcove we have the remainign paint cans and can send you pictures of empty cans as we keep a dumpster and have it emptied once a month 21) Murphy bed was supposed to be FURNISHED to us to assembly together (a written in original contract) NOT built we are NOT carpenters we are contractors we clearly stated that to Mr. (Member) upon his insistence we agreed that we would refund him a total of $1000.00 for labor & materials we have sent a check to him which he has yet NOT cashed . 22). Electric light switch in closet and by bed were done and we have a sign off by the electrician. 23) . Replace existing shower structure with shower stall which we did but not the door as there was no room after the construction for the door and as per Mr. (Member)s consent and go ahead we installed glass blocks in its place with an opening for him to enter and exit out of. 24) A)We did the contract as to Mr. (Member)s liking as he so many times stated in his emails and texts ( we have proofs of both) B) We painted the walls, the alcove ( both swatches provided to us by Mr. (Member) that we still have along with his original contract) C) We keep contracts on file for 2 years post contract / hard copies as well as scans D) Any addition work was okay by Mr. (Member) via emails as per his partner Daniels insistence. E) We always use painted frog (r) tape when we paint. We use high grade caulk F) As per company rules we NEVER paint over vent pipes , electrical cords, or anything else that is not listed to be painted , We removed ALL appliances, mats, dishes, etc and covered the floor with paper grade for painting ( have receipts to verify) before we paint, we are professionals and we take this very seriously 25) Mr. Daniel also asked us to empty his clothes from inside 6 of his closets which were not small and paint them on the inside which was NOT listed on the initial contract as well. That is quite ridiculous however, we accommodate his request being the professionals that we are. This is NOT heard of and we have not in our 10 years of service had such a request from any previous customer. 26) Bathroom: We removed all the tiles, and then replaced it with new tiles , the old floor was removed before new tiles were placed over it. Re built shower stall , new door installed but there was no room for entry and upon emailing and calling Mr. (Member) glass blocks were approved of in its place instead. The bathroom shower door was left to Mr. (Member) as well. The splash was done as well. 27) We left SPECIFIC instruction for the bathroom NOT to be used for 8-10 hours post work to allow adequate time for the tiles to dry. Instead his live in partner Daniel shower two hours post install and loosened the tiles which we had to send someone to re fix the next day, and drying it out so it could be used properly. This is a VERY lengthy process and not something that can be done in one or two hours and we did not charge for this work also even though we should have as it was not our fault but the failure of the the customer to listen to directions properly 28) Mr. (Member)s basement apartment is ilegally occupied and the bathroom is especially ilegal as it is 1 floor higher than the basement floor itself. This also accompanied the illegal plumbing that was underneath his bathroom floor. Please keep in mind that the bathroom was illegal and we worked as per his instruction since he said this is what would take to make it legal to occupy as per city inspectors . 29) Many of the things that he wanted from us post contract could not be facilitated due to them not being legal in nature and our insurance and workers comp does not allow for that.We are not looking for any trouble and do not wish to lose our license, he was asking us to alter a historic landmark. 30) We removed the rubbish and it is still in our facility we can show proof if necessary. So in light of these facts we have 1) Issued a check that was never cashed 2) called NYC buildings department inspector to make an appointment to go with us to inspect the apartment thoroughly. 3) Called buildings landmark and preservation society to also go and look at the post work apartment 4) Retained an attorney to aggressively fight this false claims against us, we feel that this is an attempt to extort monies that he is not lawfully entitle to 5) we have gone above and beyond what we were asked to do and did not ask to be reimbursed for any labor or materials 5) We have good relations with the plumber and he can validate what we are saying as well.

    Contact information

    8001 20th Ave, Brooklyn, NY 11214


    Service hours

    Sunday:
    6:00 AM - 11:00 PM
    Monday:
    6:00 AM - 11:00 PM
    Tuesday:
    6:00 AM - 11:00 PM
    Wednesday:
    6:00 AM - 11:00 PM
    Thursday:
    6:00 AM - 11:00 PM
    Friday:
    6:00 AM - 11:00 PM
    Saturday:
    6:00 AM - 11:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Basement Remodeling,
    Kitchen and Bath Remodeling,
    General Remodeling,
    Remodeling - Modular & Mobile Home,
    Sunrooms and Patio Enclosures,
    Stucco,
    Roofing

    FAQ

    New York Craft Construction Inc is currently rated 1 overall out of 5.

    Sunday: 6:00 AM - 11:00 PM

    Monday: 6:00 AM - 11:00 PM

    Tuesday: 6:00 AM - 11:00 PM

    Wednesday: 6:00 AM - 11:00 PM

    Thursday: 6:00 AM - 11:00 PM

    Friday: 6:00 AM - 11:00 PM

    Saturday: 6:00 AM - 11:00 PM

    New York Craft Construction Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, New York Craft Construction Inc offers free project estimates.
    No, New York Craft Construction Inc does not offer eco-friendly accreditations.
    No, New York Craft Construction Inc does not offer a senior discount.
    Yes, New York Craft Construction Inc offers emergency services.
    Yes, New York Craft Construction Inc offers warranties.
    New York Craft Construction Inc offers the following services: We are a minority woman owned and operated Construction company. We do all kinds of Interior and exterior work. We specialize in painting, custom painting, refinishing, custom moldings, interior resurfacing, build from ground up and much much more. We offer competitive prices and estimates for a nominal fee. We also have a SALE with every room. We are also offering free gifts with every job. Call or email us to find out more!
    Sorry we do not do sidewalks or concrete work We do not do roofing as well

    Contact information

    8001 20th Ave, Brooklyn, NY 11214


    Service hours

    Sunday:
    6:00 AM - 11:00 PM
    Monday:
    6:00 AM - 11:00 PM
    Tuesday:
    6:00 AM - 11:00 PM
    Wednesday:
    6:00 AM - 11:00 PM
    Thursday:
    6:00 AM - 11:00 PM
    Friday:
    6:00 AM - 11:00 PM
    Saturday:
    6:00 AM - 11:00 PM