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Mac House Calls

Computer Repair

About us

I offer a boutique, individualized, professional service in New York City, and, by remote, all over. Formerly the Mac tech at a hip retail store (and Apple Certified), I started doing house calls in 2005. I work for small businesses, many of them creative agencies, and lots of individual households. **I'm based in New York City, but I've had lots of success over the phone using secure, remote sessions. Note that except for surgery, all my work is done on an hourly basis, not per-project.** I do surgery and repair, data recovery, networking, training, troubleshooting, installation, upgrades and general consultation, on all shapes and sizes including Mac Book Pro, iMac, MacBook Air, Mac Mini, Mac Pro, Mac Studio and vintage Macs. Likewise, I support macOS versions all the way from OS 9, through the OS X "cats" (Panther to Mountain Lion), to today's California-themed Ventura and Sonoma. Look to me also for setup and troubleshooting the major productivity tools like Microsoft Office (Word, Outlook/Entourage, Excel, PowerPoint), Apple's Safari, Mail, Keynote, and Pages, Firefox, and Google Chrome as well as Adobe's CC apps (Photoshop, InDesign, Illustrator, Dreamweaver, etc.). I can get your iOS (iPad/iPod/iPhone) and iCloud life humming along too. Or convert you to the Apple/Google hybrid that many use for contacts and scheduling. For some, bedside manner matters most of all. No query is too smart, or too dumb, just as no setup too big or too small. I specialize in beginners as well as the savvy and have clients ranging in age from mid-20s to late-80s. I offer tutoring, training and maintenance for the same hourly price. Outside of ministering to Macs, I have taught programming and music technology at NYU, and compose music. You get a seasoned pro who is swimming in Apple technology. I may not be your lowest bid--but I'm probably your best bet. I never give up, never talk down, and may well be the cheeriest, most easy-going techie you'll find.

Business highlights

20 years of trusted experience
LGBTQ+ Friendly
Emergency Services Offered

Services we offer

Computer repair Computer lessons Virus removal services Data Recovery Troubleshooting Printing

Services we don't offer

Liquid damage repair

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-1 of 1 reviews

sheri P.
08/2023
5.0
computer repair
  + -1 more
It is my pleasure to write this review for Joshua Fried who has been my computer tutor and tech support man since 2008. Josh is not only a very competent technician, but he is also a good teacher, which to someone like myself, is crucial. Because I host an online community through my website, I have needed to learn how to use software and create slideshows, blogs, etc. and Josh patiently walked me through each step until I knew how to do it myself. I trust him with information and if I run into a problem, he makes himself available to help me. He actually created an interactive slideshow for my website that people use today. He is courteous, punctual and functional. I highly recommend his work. Sheri Perl
Description of Work: ongoing education in using my computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

    Contact information

    277 N 7TH STREET, Brooklyn, NY 11211


    Service hours

    Sunday:
    11:00 AM - 7:00 PM
    Monday:
    11:00 AM - 7:00 PM
    Tuesday:
    11:00 AM - 7:00 PM
    Wednesday:
    11:00 AM - 7:00 PM
    Thursday:
    11:00 AM - 7:00 PM
    Friday:
    11:00 AM - 7:00 PM
    Saturday:
    11:00 AM - 7:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    Mac House Calls is currently rated 5 overall out of 5.

    Sunday: 11:00 AM - 7:00 PM

    Monday: 11:00 AM - 7:00 PM

    Tuesday: 11:00 AM - 7:00 PM

    Wednesday: 11:00 AM - 7:00 PM

    Thursday: 11:00 AM - 7:00 PM

    Friday: 11:00 AM - 7:00 PM

    Saturday: 11:00 AM - 7:00 PM

    Mac House Calls accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Mac House Calls does not offer free project estimates.
    No, Mac House Calls does not offer eco-friendly accreditations.
    No, Mac House Calls does not offer a senior discount.
    Yes, Mac House Calls offers emergency services.
    No, Mac House Calls does not offer warranties.
    Mac House Calls offers the following services: Computer repair Computer lessons Virus removal services Data Recovery Troubleshooting Printing
    Liquid damage repair

    Contact information

    277 N 7TH STREET, Brooklyn, NY 11211


    Service hours

    Sunday:
    11:00 AM - 7:00 PM
    Monday:
    11:00 AM - 7:00 PM
    Tuesday:
    11:00 AM - 7:00 PM
    Wednesday:
    11:00 AM - 7:00 PM
    Thursday:
    11:00 AM - 7:00 PM
    Friday:
    11:00 AM - 7:00 PM
    Saturday:
    11:00 AM - 7:00 PM