Description of Work: I had a kitchen faucet replaced; I purchased the faucet on my own. I thought that was a big expensive. However, I thought they were called?Greenpoint Emergency Plumbing. I got them from you on Octobre 16, 2011. Now I learn they are called L & S Plumbing (718) 989-7575 and you have them listed under that name as having D and F ratings. I had called what I thought was Greenpoint E.P. a few days ago and made an appointment to have my building's heater checked and cleaned for today, 10/13/12. I had a 10 am appointment and no one showed up. After 4 1/2 hour,s my son who traveled there from Smithtown early in the a.m., left because no one showed up. I had called the offrice and spoke to some female asking when the plumber would show up. She had no answer and hung up on me. Actually I think I was lucky not to use them again after seeing the negative reviews. However, I am disappointed thaa you did not know that Greenpoint Emergency Plumbing was their alias. Jeanette Kiesnoski
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$250
Alan K.
10/2012
1.0
plumbing
+ -1 more
They sent us someone that wand up milking us. The bill was totally padded. The person presented himself has a professional plumber. He was extremely polite and competent. He was satisfactory in everything that he did the price was outrageous though. It turned out he was extremely wily and untrustworthy. He disappeared with an expensive chandelier. He showed up with it after we contacted a garage owner. He became an impossible problem He charged us an extra $62,000 in access and the items were so insane. I want that money back.
Description of Work: He did plumbing work among other handyman services for us.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
$40,000
Anat M.
04/2011
1.0
plumbing
+ -1 more
When I have had this done in the past I have been billed $100-125 from different plumbing companies. The problem re-occurred two days later. I called back, and they won't come out unless we pay them more. I think they should come out and take a further look, and work with me. I have called, and they hang up on me. I feel they took advantage of my young tennant.
Description of Work: My tennant called this plumbing company to snake the toilet that was clogged.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$225
ANDREW B.
12/2010
2.0
plumbing
+ -1 more
Not so good.
Description of Work: A call to Greenpoint Emergency Plumbing = L&S Plumbing showing up two hours late. The information provided from the two plumbers was mixed and vague. Nothing they said seemed accurate and later online searching confirmed my suspicion / common sense plumbing knowledge. They did not have the parts to fix the leak and left five minutes after arriving leaving me with a bill for $125 / advice that it could wait till Monday.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$125
Joseph W.
11/2010
2.0
plumbing
+ -1 more
Plumber arrived and started breaking walls in kitchen and bathroom to get to the pipe, had no idea where he was breaking; milked the job for 10 hours over a two day period; went to the hardware store first for a 5" inch pipe, then when it didn't fit, went back for a 7" pipe -- when it was quite obvious he needed an 6"pipe. Milked the job totally. Wanted to replace pipes that didn't need to be replaced, break walls that didn't need to be broken. On the phone with over 25 calls helping someone else on another job, which I got billed for. Found one damaged pipe, replaced it, then found another damaged pipe BEHIND the pipe that he had just replaced, resulting in removing the finished pipe and then repairing both. THEN found a pipe that was supposedly going to be a problem, and had to go break the walls in the bathroom to get to that pipe. Totally dragged out this work at $1,500.00. Went to the store multiple times to buy materials that I got billed for, that he didn't even use, just stocked his truck with things. Then said "I notice you didn't put a tip". I told him, you rounded up a half hour at $150.00 an hour, you talked on the phone -- which i paid for -- and yes, I did not put a tip on the receipt. Before that, it was only when I told him "I get the feeling you don't know what you're doing" that he stopped milking the job and was done 30 minutes later. I got robbed/suckered, but I learned a valuable lesson.
Description of Work: Replaced broken pipes within the walls.
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Service Categories
Plumbing,
Excavating
FAQ
L & S Plumbing & Heating Systems is currently rated 1.3 overall out of 5.
No, L & S Plumbing & Heating Systems does not offer free project estimates.
No, L & S Plumbing & Heating Systems does not offer eco-friendly accreditations.
No, L & S Plumbing & Heating Systems does not offer a senior discount.
No, L & S Plumbing & Heating Systems does not offer emergency services.
No, L & S Plumbing & Heating Systems does not offer warranties.