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John Hlad Plumbing & Heating Inc.

Plumbing, Drain Cleaning, Heating and Air Conditioning,

About us

We are a third generation family owned business, serving the downtown Brooklyn area for over 40 years. We are New York City licensed master plumbers. We specialize in brownstone repairs and renovations. Our services include steam boiler installations and troubleshooting, water heater replacement, and gas piping repairs and installation.

Business highlights

55 years of trusted experience

Services we offer

Plumbing, Heating

Services we don't offer

A/C

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.888 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
8%
3
2%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 88 reviews

robert F.
04/2011
1.0
plumbing
  + -1 more
Unbelievably unprofessional. The repairman returned my call about asking for somone to come and make a quote on a repair needed at my office. I had a handyman that had tried to fix our problem and couldn't. Then I hired another plumber to come and fix the problem and they never showed. When I explained this, the technician said he didnt want to come out and get involved since we have so many people coming to help us. I literally had two people and one of them couldn't fix it (not a plumber) and one of them did not show up. He was extremely rude on the phone. If this is indicative of their service, I would not at all want them anywhere near my place of business. I would be embarrassed by an out burst like his if my clients were around.
Description of Work: They didn't even come out to make a quote...

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Chloe S.
04/2011
5.0
plumbing
  + -1 more
He is a really great plumber. They put a new pump motor and a check valve on it. Overall, the job went fine. They improved the situation. They didn't fix my problem. He didn’t guarantee he will be able to fix my problem. The only problem that I had with them this time is that I had to call them several times for two weeks and I didn’t hear back. I wouldn't call a different plumber.
Description of Work: I used the services of John Hlad Plumbing for plumbing services. I last used them about a month ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$1,400

jessica R.
03/2011
5.0
drain cleaning
  + -1 more
They came when they said they would. They completed the work satisfactorily. They are reliable and they don't overcharge. The workers were very friendly. They are great. I would use their service in the future too.
Description of Work: I used John Hlad Plumbing & Heating Inc. service to fix my drain. I last used their service in July.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Antoinette S.
03/2011
5.0
heating & air conditioning/hvac
  + -1 more
He was wonderful. This was at the height of the winter cold, so we went to a hotel for a day and a half, but he worked quickly and we were able to go back in the house by the evening of the second day. He cleaned up, and checked all the radiators and fixed the ones that were not working. He made a follow-up visit to check that all was well. It took a bit for the old tanks to be removed, as the snow had to abate, and it could only be done when alt side parking was available,but that went fine, too.
Description of Work: Conversion of my oil heat system to gas. he purchased and installed new burner and boiler, new water heater, and new gas service. He arranged for the removal of the old tanks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Mary R.
02/2011
3.0
plumbing
  + -1 more
He is handing his business over to a son-in-law and his son-in-law raised his prices tremendously. It is really hard because I am very fond of John. I felt that the last bathroom estimate that I got from Joe his son-in-law was way out of line and I did not use him for that. He did some demolition work, but I changed plumbers in the middle of the job because his estimate was not acceptable to me. My interaction with Joe wasn’t satisfactory. I can get John over in a second and the quality of their work has always been good.
Description of Work: I have used John Hlad Plumbing & Heating Inc. for years for plumbing service. The last interaction was about 1.5 years ago because I was renovating my ground floor apartment that I was renting out and he gave me an estimate to completely re-do the bathroom.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Antoinette S.
11/2010
5.0
plumbing
  + -1 more
I have been using John Hlad for years, and have always found them to be responsive, intelligent, and knowledgeable. The pipe was replaced and has not shown any signs of a bad repair.
Description of Work: Fixed a leak in the basement overhead pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Alice Ann B.
11/2010
5.0
plumbing
  + -1 more
The plumber immediately diagnosed the problem and explained the leak was the result of several worn out pipes that were "shot" and needed to be replaced. The job took about an hour and the problem was solved in its entirety.
Description of Work: Old leaking pipes under my kitchen sink were replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

LAWRENCE L.
11/2010
5.0
plumbing
  + -1 more
They are very responsive if you have a problem. They come and take a look at it and work out how to deal with it. They seem to charge fair rates. Their work seems to be good. They are licensed plumbers so they are not the cheapest in town. But they are more reliable then they might be otherwise. I think they do better work than the average. They come when they say they will.
Description of Work: They checked our heating system for the coming winter and replaced the hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Candace R.
10/2010
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
John and his fellow plumbers come to the house when they say they will, they conduct their plumbing/heating services efficiently and charge a reasonable price.
Description of Work: For the March, 2010 service, John replaced a pilot sensor. John replaced our old furnace (which came with the purchase of our new house) with a new one about five years ago. He worked efficiently and we have absolutely no complaints. We've used him on a yearly basis for the past 15 years since we moved to our new house from our apartment for our pre-winter furnace service. We've also used his company for plumbing service for the past 20+/- years in both our former apartment (plumbing) and current house (water heater, plugged drains, replacement of faucets and toilets as required, etc.) and have been satisfied each time with his work. He's very experienced and is able to analyze problems quickly and solve them!.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$190

jessica R.
10/2010
5.0
plumbing, drain cleaning
  + 0 more
They were punctual, did fast work, and were personable.
Description of Work: Shower drain cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ROSALIND F.
09/2010
5.0
heating & air conditioning/hvac
  + -1 more
Everything went very well. The time before that I used him, he was very good in solving a little problem with plumbing. I liked him a lot and that is why I used him the second time. They were very responsive.
Description of Work: John Hlad Plumbing & Heating Inc was here last week to check my furnace and make sure that it was running for the season.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROSALIND F.
08/2010
5.0
plumbing
  + -1 more
John was recommend by Accurate Appliance Repair. They were unable to do the job, so John fixed the valves and I now have all three water temperatures. I would recommend both of them, as they ended up solving the problem together. They were excellent on all accords.
Description of Work: He repaired corroded valves on my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hiro K.
08/2010
5.0
drain cleaning
  + -1 more
I was very satisfied with his service. He was very prompt and came on time. He took care of the problem immediately. His fee was a little high for the time spent on the job.
Description of Work: He unclogged our bathroom drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

zenith G.
06/2010
2.0
plumbing
  + -1 more
There was no "overall" they didn't respond to my initial phone call --never called me back
Description of Work: This company never responded to my inquiry by phone.Simply never called back so there was no discussion,estimate or service. Zenith Gross
Rating CategoryRating out of 5

Amber B.
11/2009
5.0
plumbing, drain cleaning
  + 0 more
When we redo our bathroom we will definitely be calling John Hlad- their advice was spot on and they have won our loyalty.
Description of Work: We had a clogged drain somewhere and nasty water was backing up into our tub. This was of course on a Sunday when we were to have guests over and were much dismayed when our dishwater appeared in our bathtub- in any case- it didn't warrant emergency service but we wanted to address the issue right away. We called several plumbers, and Joe from John Hlad called back very quickly, was very nice and was willing to discuss the problem and options over the phone. He even went to far as to recommend that despite his complete willingness to come over, we should get our super to look at it, since the issue was most likely deep in our wall or floor, which meant it was our management company's ultimate responsibility to pay for. Our super ended up calling in a plumber on the company's dime, and it saved us a lot of hassle to handle the issue that way. I was very impressed that Joe would be so honest with us, and he also quoted a much more reasonable price that detailed the fees for several different scenarios, rather than an hourly rate with no idea of how long it might take, etc...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dave H.
08/2009
5.0
plumbing
  + -1 more
They replaced a corroded pipe in our ceiling. Everything went smooth, and the price was right. I appreciated the fact that they came out and gave an estimate beforehand for no charge. (Some companies charge you to come out, and don't want to take the smaller job). Overall very pleased. A very honest and professional company!
Description of Work: They replaced a pipe in our ceiling that was corroding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

JAY N.
07/2009
5.0
plumbing
  + -1 more
Our upstairs tenant complained of slow draining in the bathroom sink and tub. I checked Angie's List and, that evening, called John Hlad because of the reviews provided by other customers and his proximity to my home. He said he could come out the next day between 1 and 3. Since I was at work, I asked my tenant to let him in and to tell him that I would give him a credit card number over the phone when the work was complete. The plumber showed up on time, did the work quickly and, according to my tenant, professionally. They took my credit card number over the phone and the rate was reasonable. Simple, efficient, friendly, and prompt.
Description of Work: Relieved clogged, slow drains in bathtub and bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Michael M.
06/2009
5.0
plumbing
  + -1 more
The phone call was courteous, and I received an appointment for Saturday right away. John showed up with his assistant, and both were very polite and professional. They quickly fixed things, didn't leave a mess, and were done in short order.
Description of Work: Tightened leaky sink faucet, fixed bathtub drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Susan L W.
06/2009
5.0
plumbing
  + -1 more
They were in and out in one day. It was an great job.
Description of Work: Hlad removed an ancient boiler in my brownstone and replaced it with a new efficient boiler, complete with back up switches, copper connection, and a full explanation. He and his team were thorough, totally professional, reliable and even a little under in price compared to competition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Nelly I.
05/2009
5.0
plumbing
  + -1 more
He is good. His prices are going up, but he is very reliable. He shows up on time and he is nice.
Description of Work: John Hlad Plumbing and Heating fixed our shower and our toilet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Carol B.
02/2009
5.0
drain cleaning
  + -1 more
I found their truck outside my building and on a whim, I asked if they could help me with a backed up toilet. They agreed to come and worked with the snake to see if they could get the toilet working. It still wasn't working. They told me I had the option of removing the toilet and seeing if they could dislodge the clip that way but they could not guarantee that it would work. The other, more expensive option was to get a new toilet for $550. I felt that my current toilet worked just fine so I opted to try just having the toilet removed. They came and did the job as promised and also looked into another problem I was having with my faucet handles in the tub and sink.
Description of Work: I had dropped a large hair clip down the toilet. The first tried to remove it with a snake but it wouldn't budge so they came back to remove the toilet and dislodge the object.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

RAJESH B.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
One of the boilers in my house wasn't working, and consequently one of my tenants didn't have heat. John Hlad responded very quickly and came over within 2 hours of my call. John repaired the boiler -- it had a defective wire which was preventing the pilot from lighting, as well having gas cylinders which were mis-alligned. He finished everything in 20 minutes or so. He also checked my other boilers to make sure everything was ok. He also informed me that one of the other boilers would have to be replaced soon. John was very courteous, friendly and knowledgable and I would definitely hire him again.
Description of Work: John repaired one of the boilers in my building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Anne R.
12/2008
5.0
plumbing
  + -1 more
It went very smoothly. Friendly, courteous, and helpful.
Description of Work: A bathroom sink with faucet was removed and replaced with new ones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Kerith A.
09/2008
5.0
plumbing
  + -1 more
I had a leak in my toilet tank and another plumber just wanted to replace it. It was very old and charming and I didn't want to replace it. So I got to keep the toilet and the work cost 1/3 as much as the other estimate. I liked the service very much.
Description of Work: Repaired a leak in the toilet tank and also a small repair for a dripping faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

mary D.
08/2008
4.0
drain cleaning
  + -1 more
Professional job and a reasonable price.
Description of Work: Snaked kitchen sink drain.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Contact information

154 26th Street, Brooklyn, NY 11232

JOHNHLADPLUMBING.COM

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
8:00 AM - 5:00 AM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Heating and Air Conditioning,
Natural Gas Lines,
Water Heaters

FAQ

John Hlad Plumbing & Heating Inc. is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 AM

Tuesday: 8:00 AM - 5:00 AM

Wednesday: 8:00 AM - 5:00 AM

Thursday: 8:00 AM - 5:00 AM

Friday: 8:00 AM - 5:00 AM

Saturday: 8:00 AM - 5:00 AM

John Hlad Plumbing & Heating Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, John Hlad Plumbing & Heating Inc. offers free project estimates.
Yes, John Hlad Plumbing & Heating Inc. offers eco-friendly accreditations.
No, John Hlad Plumbing & Heating Inc. does not offer a senior discount.
No, John Hlad Plumbing & Heating Inc. does not offer emergency services.
No, John Hlad Plumbing & Heating Inc. does not offer warranties.
John Hlad Plumbing & Heating Inc. offers the following services: Plumbing, Heating
A/C

Contact information

154 26th Street, Brooklyn, NY 11232

JOHNHLADPLUMBING.COM

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
8:00 AM - 5:00 AM