The sales rep was a nice lady. Then there was a man who was extremely rude who clearly only wanted our money. They had us and we had to pay double what we agreed. Our stuff was supposed to be here within 7- 10 days. After two weeks I finally called them and they said 20 days. I finally called them again and they said please be patient. I called the driver and he told me had nothing to do with the delivery meaning that they had unloaded our stuff and put it in another truck. Transloading like that is not supposed to happen. We just moved in to our apartment and we're all sleeping on the floor waiting on our things to arrive. This company also has complaints with the Better Business Bureau.
Description of Work: They boxed up all my stuff and put it in the truck. They then asked me what would be put on the truck and the number of boxes. Then they called us and told us it would be twice as much as originally agreed.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,800
Kim H.
09/2011
1.0
hauling services, moving companies
+ 0 more
When the truck arrived (it was a rental, which was alarming); they loaded aproximately 1/2 for the boxes & said that there were more items than on the quote and it would be more money. They said they would take everything off, but there would be a cancellation fee. After a few heated conversations with the main office-Jennifer, in particular who was extremely rude-she insisted that we told her that the unit was only half full and said the price was based on that, we agreed to continue. BIG MISTAKE! After numerous calls to ISHY"S, resulting in numerous excuses: our shipmant was delivered..... , 40 DAYS after being loaded and brought to destination unknown--damaged & incomplete.....items re-packed ( who knows how many people rifled through them), plastic containers with their tops cracked, the finish peeled off furniture and worst of all, items missing - 2 Schwinn Bicycles, an excercise bike and our locked safe!!!!! DO NOT EVER EVER EVER call this company. The safe and bicycles finally arrived - weeks after the first truck delivered damaged and broken property......... The owner has promised some kind of reimbursement...we are still waiting .............................................
Description of Work: Ishy's was called for an estimate and told that we had to move a 10X10 storage unit 90%filled with mostly boxes ( plus bicycles, a safe, and 2 pieces of furniture) from Long Island, NY to Florida. We were given a price which seemed pretty reasonable.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,700
Alex D.
08/2011
1.0
hauling services, moving companies
+ 0 more
My sister needed a moving company and they were the only ones available. The receptionist was rude, and changed the date of the move with out notice. They then said the shipment would come in 7 days. It has been 2 weeks and nothing. I called and they said they had no idea where the stuff was and I had to call the driver. I got the name of the driver and called him. He said that they have to make rest stops every 5 hours. He said that they will be here this weekend or the following week, this will make it 4 wks. Come on, New York is only 12 hours away. I will definitely complain to the BBB. Do not use this moving company!!!!
Description of Work: This is the worst moving company I have ever work with. We needed my sister's stuff moved from New York to a neighboring state. The front desk was very rude and did not know what she was doing. It has been 2 weeks and we are still waiting for our stuff. They already have 2 complaints on the BBB and got an F. Beware of this company. Instead of Ishy they should add an F infront of their name and change it to Fishy!!!!
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Service Categories
Moving Companies,
Hauling,
Storage
FAQ
Ishy's State To State Moving is currently rated 1 overall out of 5.
Yes, Ishy's State To State Moving offers free project estimates.
No, Ishy's State To State Moving does not offer eco-friendly accreditations.
No, Ishy's State To State Moving does not offer a senior discount.
No, Ishy's State To State Moving does not offer emergency services.
No, Ishy's State To State Moving does not offer warranties.
Ishy's State To State Moving offers the following services: Residential & commercial moving & storage facility.