2015 Super Service Award Winner! We are a boutique cleaning service specializing in aromatherapy housekeeping services featuring eco-friendly products in the New York area. Whether you need us regularly or just once, Green Elite Cleaning Services will deliver thorough cleaning services and leave your home or business spotless every time.
Business highlights
15 years of trusted experience
Services we offer
House Cleaning, Office Cleaning, Maid Service, Commercial Cleaning, Housekeeping, General Cleaning, Janitorial Services, Event Cleaning, Home Cleaning
Description of Work: Really needed this pre-move in cleaning only to be told they are no longer honoring Angie's list purchases.
Rating Category
Rating out of 5
Lorraine S.
09/2016
4.0
house cleaning
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Rommel V.
07/2016
5.0
house cleaning
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
S J.
07/2016
5.0
house cleaning
 + -1 more
unknown
Description of Work: They cleaned the main floor living, dining, kitchen & half bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
christine M.
06/2016
5.0
house cleaning
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$150
06/2016
1.0
house cleaning
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
Yes, I recommend this pro
$120
Marilyn T.
06/2016
5.0
house cleaning
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Catherine D.
06/2016
5.0
house cleaning
 + -1 more
unknown
Description of Work: Cleaned my apartment prior to move in. Did a grat job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Margo M.
05/2016
5.0
house cleaning
 + -1 more
unknown
Description of Work: We have over 150 books. They were hired to take the books off my shelves, dust the books and the shelves and put them back. They performed exactly what I wanted and had about 20-30 minutes left over. So, they offered to fulfill the full amount of time they were contracted to do which was 4 hours. They were extremely courteous and friendly and of course, I would hire them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Judy S.
05/2016
3.0
house cleaning
 + -1 more
unknown
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
Richard R.
01/2016
5.0
house cleaning
 + -1 more
It went very well. She was quick, efficient and thorough.
Description of Work: Cleaned entire office and kitchen, bathroom, etc.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth M.
12/2015
3.0
house cleaning
 + -1 more
Went okay. Did not follow one and only important direction given. Cleaned slowly. Did a mediocre job.
Description of Work: Cleaned bathrooms and kitchen
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$108
Response from Green Elite Cleaning Services
The client felt the housekeeper spent a long time in the bathroom, but there was a significant amount of mildew on the walls and ceiling of the bathroom, in which the housekeeper got on a ladder to the clean the ceiling in the bathroom. A bathroom with that extend of cleaning needed will take longer than the average bathroom. Because the client was unhappy we offered her a 20% discount on her next cleaning.
Marc S.
12/2015
4.0
house cleaning
 + -1 more
I didn't do a lot of research on the pricing. The lady came in but there were a couple of things that I noticed weren't complete in my opinion. So, I asked her to come and do some extra work. She didn't have to come back but she cleaned the house and I came in for a review. Upon review, I had feed back that this and this needs to be done and she did it. The lady who visited me didn't speak very good English but I spoke with someone on phone that was a representative. I didn't feel like they had the supplies that they needed. So I provided some stuff like a bucket and a mop and all that stuff. I don't think that they had all the supplies they needed. I would try some one else in the future.
Description of Work: I purchased a big deal for house cleaning.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$135
Response from Green Elite Cleaning Services
Upon scheduling all appointment we let our clients know that we ONLY provide the cleaning products and not the supplies (i.e. mop, broom and pale), we also tell the clients that they will need to provide these items. The client must have misunderstood this. The housekeeper that worked this job speaks fluent English and communicates very well but has an accent.
Teri O.
12/2015
1.0
house cleaning
 + -1 more
She came on time. She was very pleasant. In four hours she cleaned 1 bathroom, the kitchen and did some light vacuumingI told her that I wanted things moved and not to clean around things. When she left and I moved something on the kitchen counter, it was dirty. I think it was a lot of money for very little work. The man at the agency offered me a discount on my next cleaning, if I used the service again.
Description of Work: It was 4 hours of cleaning
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$125
Response from Green Elite Cleaning Services
We apologize that the client was unhappy with the services provided on that day. Although the housekeeper did not complete all the tasks given she did work on some very detailed requests the client had and those types of requests take longer than average tasks. The housekeeper did her best to complete the tasks in the allotted time. Because the client was unhappy we offered her a 25% discount on any future visit with us. We do hope she uses it and gives us a second chance.
Christopher B.
11/2015
5.0
house cleaning
 + -1 more
Excellent Thorough Conscientious Cleaning professional, Liilian, was very sweet and hard working
Description of Work: Clean: stem to stern
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Allan L.
11/2015
5.0
house cleaning
 + -1 more
Green Elite has always answered my calls for home cleaning whenever I need it. The attention to detail they have is great. They always leave my home spotless, clean and fresh, which is why I have grown to love them. Their management is top-notch and it is the main reason why I never had any trouble getting a schedule from them. If you want a good cleaning service, don?t go elsewhere. Just give them a call!
Description of Work: My helping hand in home cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$130
Wanda B.
10/2015
1.0
house cleaning
 + -1 more
Lillian was kind and quite, but we were very dissatisfied with the service. We have a small 2-bedroom that was already neat and orderly. In 4 hours, she managed to clean the fridge, kitchen cabinets (which were mostly bare) and dust the living room. The living room was done in the last 20-25 minutes as that's when we came home. Barely any vacuuming,sweeping. No mopping. Bathroom and bedrooms not touched. Then she asked if we wanted to add more time so she could finish-what a scam. We ended coming home to clean. Waste of time and money. I spoke to the supervisor on the phone and all he kept wasting was "but was the work she did satisfactory?" Yes the little work she did was fine but overall was horrible as it does not take 4 hours to do what she did. I want a refund because I came home to clean.
Description of Work: Housekeep
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
Yes, I recommend this pro
$108
Response from Green Elite Cleaning Services
We are sorry that the client is dissatisfied. Upon arrival at the space Lilian communicated to me that she did not think it was possible to complete a detailed cleaning in this apartment in the 4 hrs purchased but would try her best. The client asked Lilian to start in the kitchen as she wanted the fridge and cabinets thoroughly cleaned then vacated the premises. This entails taking all of the contents out of both the fridge and the cabinets, cleaning the spaces and then reorganizing contents. Lilian advised that there were several stubborn spills and stains in the fridge that required extra effort to clean which took a lot of time. Client also has a dog that sheds as well as the apt being very dusty so that took up time as well. Lilian cleaned the living room with the remaining time and that is when the client returned to the apt. Upon return Lilian asked the client if she wanted her to keep cleaning at an additional cost as the 4 hrs were coming to a close. Upon scheduling an appointment we always inform the client that if they need the housekeeper for additional time to complete the job they have the option to have the housekeeper stay at an additional cost. We also advise approx how long it generally takes to clean an apt the size of theirs, as for a 2 BR it generally takes 4-5 hours but does depend on the condition and size of space. This apt needed more than 4 hrs to complete based on condition and amount of detailed requests client had. This is why we asked that the client is present the first time we clean their home, so that the client can provide the housekeeper with feedback as she cleans to ensure the client is satisfied with the work performed. When the 4 hrs were up we asked the client how things had gone and she expressed that she was not happy, she felt that more could have been done in the time alloted. We then asked if she was happy with what was done and she reiterated that more could have been done. We asked if she was satisfied with what was done because if she wasn't we would have had Lilian go over whatever was not done to her liking but everything that Lilian was able to complete was done well. Lilian is not only a great housekeeper but she is very experienced. She is honest, trustworthy and is a hardworking individual that gets her job done in a timely fashion and for that reason I trust in her assessments and her work performance. Lilian is also responsible for many of our A rated reviews.
Leslie S.
10/2015
5.0
house cleaning
 + -1 more
Green Elite cleaning has reduced all my troubles ever since I had them for regular cleaning. I?ve never had a cleaning service before but it was well worth it. They listen to what I want and their cleaning staff definitely know what to clean and what to do to satisfy their customer. I am an 8-5 working professional and I am very pleased to return to a clean home.
Description of Work: home cleaning
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Margaret M D.
09/2015
4.0
house cleaning
 + -1 more
Punctual and pleasant cleaner. Satisfactory work.
Description of Work: Cleaning service including bathroom tiles, etc. and kitchen stove oven and broiler. Satisfactory work.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$108
Robert O.
09/2015
5.0
home & garage organization, house cleaning
 + 0 more
My home was a huge mess. I was extremely worried because my parents were coming in over to visit and I had no time to clean up. Desperate, I called this place for help. Not only did they answer my call but also sent a crew to my place to clean. They were done by the time I returned that night. My home was transformed from a huge mess to an organized and clean one. Not only did my parents had a great time staying but also thought that I have become a neat and orderly guy.
Description of Work: organized and cleaned my messy home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$260
Ferdy J.
09/2015
5.0
house cleaning
 + -1 more
They did a great job. Transformed the place. We were very satisfied with their work
Description of Work: We just bought the house and are getting ready to move in. Green Elite Cleaning Services cleaned up the kitchen and bathrooms for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Darry H.
08/2015
5.0
house cleaning
 + -1 more
We needed to have our apartment cleaned right away. New tenants our coming and we have promised to have it cleaned before they move in. After a few phone calls, we got green elite to come and clean the place. true to their words, they came on time and had the place cleaned according to their estimated time. Their service was right on time for us because the next day, the tenants have begun to move in and they were impressed to see that the place was very clean.
Description of Work: Cleaned our apartment for upcoming tenant
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$140
Alison S.
08/2015
5.0
house cleaning
 + -1 more
The cleaner did an amazing job. She was very thorough. I also liked her personality.
Description of Work: Cleaned my apartment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Benjamin G.
07/2015
1.0
house cleaning
 + -1 more
They called today and advised they would be 15 minutes late and then never showed. I have attempted to contact them four different times and they will not pick up or answer the phone. I am very unhappy with their lack of professionalism and am cancelling and finding a different company to do this service for me.
Description of Work: I had an appointment with this company for housecleaning.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Green Elite Cleaning Services
Dear Mr. {Member name removed} We apologize that you are unhappy with our service. The housekeeper had a hard time getting to your home as it is not close to any train and requires a long bus ride or long distance walking. We did contact you to inform you that the housekeeper was running late because she was lost. We then called again to let you know she was 5 mins from your home and at that point you advised you wanted to cancel the appointment. Again we apologize that we were unable to meet your needs and we hope in the future you change your mind and allow Green Elite Cleaning Services to take care of all your housekeeping needs.
Stephanie P.
04/2015
5.0
house cleaning
 + -1 more
I started my regular cleaning 2 months ago and I was uneasy at start because the previous cleaning service I had was unprofessional and bad (the cleaning lady left my door unlocked and didn?t take out the trash). This company on the other hand is professional in every step of the way. I like their product. I like their service. Most of all, I like their cleaning ? it is always spotless and they never forget to take out the trash! They work really hard and I am very happy with how seamless their communication is. This makes me want to congratulate their company for impressing someone as picky as me.
Description of Work: Provided professional cleaning.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Home and Garage Organization,
Apartments,
Home Staging,
Upholstery Cleaning
FAQ
Green Elite Cleaning Services is currently rated 4.4 overall out of 5.
Sunday: 7:00 AM - 6:00 PM
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 6:00 PM
Green Elite Cleaning Services accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
Yes, Green Elite Cleaning Services offers free project estimates.
Yes, Green Elite Cleaning Services offers eco-friendly accreditations.
No, Green Elite Cleaning Services does not offer a senior discount.
No, Green Elite Cleaning Services does not offer emergency services.
No, Green Elite Cleaning Services does not offer warranties.
Green Elite Cleaning Services offers the following services: House Cleaning, Office Cleaning, Maid Service, Commercial Cleaning, Housekeeping, General Cleaning, Janitorial Services, Event Cleaning, Home Cleaning