First Premier Home Warranty

home warranty company

About us

First Premier Home Warranty is a branch of a large company that has been in the Major Appliance and HVAC industry for over 30 years. We have seen first hand how the quality of appliances manufactured over the years are simply not built to last. The HVAC/Appliance repair industry has seen a huge spike in repairs over the years, and strong indications are the demand for home repairs will continue to rise. With these facts, Home Warranties are more important than ever, and we aim to be the only home warranty company you will ever need. For over 30 years, we've set our goals in being the top performers in customer service in our industry. We understand how hard you worked to own your home, and we've worked hard to build a strong, solid company for your home repair solutions. We are also proud to offer a special discount for Realtors, Healthcare Professionals, First Responders, and Active-Duty/Veteran Military members. Call us today to hear more about our Discounts and Promotions!

Business highlights

36 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.5285 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
1%
3
1%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Showing 51-75 of 285 reviews

Norman W.
12/2024
5.0
First Premier Home Warranty has proven to be a reliable and trustworthy partner for my home. Their service is consistently excellent, and they always follow through on their promises. When my air conditioning unit needed repair, they handled the claim quickly and professionally. The technician was courteous and knowledgeable, and the repair was done efficiently. Knowing I can rely on First Premier for home repairs is a great comfort.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric W.
12/2024
5.0
Filing a claim with First Premier Home Warranty is seamless and straightforward. I recently had an issue with my heating system and was worried about the hassle of getting it fixed. However, the claims process was simple and efficient. I called their customer service, provided the necessary details, and they took care of the rest. The technician arrived promptly, and the repair was completed without any issues. It was a stress-free experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Teddy B.
12/2024
5.0
The customer service at First Premier Home Warranty is incredibly responsive. Whenever Iâ ve had to file a claim or ask a question, theyâ ve been quick to respond and very helpful. When my washing machine broke down, they handled everything swiftly, from scheduling the technician to following up after the repair. Their responsiveness and efficiency make dealing with home repairs much less stressful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Emily F.
12/2024
5.0
First Premier Home Warranty offers affordable protection for my home, which is essential for budget-conscious homeowners. The cost of their plans is reasonable, and the coverage they provide is extensive. I recently had a claim for my dishwasher, and the repair costs were fully covered. Without the warranty, it would have been a significant expense. Their affordable plans provide excellent value and peace of mind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leontine S.
12/2024
5.0
Every interaction I have had with First Premier Home Warranty has been a great customer experience. Their customer service team is always friendly and ready to assist. When I had an issue with my refrigerator, they made the entire process smooth and hassle-free. They scheduled a technician quickly, who arrived on time and resolved the problem efficiently. The focus on customer satisfaction is evident in everything they do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Darryl A.
12/2024
5.0
The technicians from First Premier Home Warranty are highly knowledgeable and skilled. When my furnace needed repair, the technician who came out was extremely thorough and explained the problem in detail. He fixed the issue efficiently and provided tips to maintain the furnace better. It is reassuring to know that the people handling my home repairs are experts in their field. Their expertise is one of the reasons I trust First Premier completely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Samuel H.
12/2024
5.0
First Premier Home Warranty consistently delivers excellent service. Iâ ve had a policy with them for several years, and they have never let me down. Whether it is a minor repair or a major issue, they handle everything with the same level of professionalism and care. Recently, my garbage disposal needed replacement, and they took care of it without any hassle. Their consistency in delivering top-notch service makes them a reliable choice for home warranties.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edith R.
12/2024
5.0
One of the best aspects of First Premier Home Warranty is their quick response times. When my air conditioning unit broke down during a heatwave, I was worried about how long it would take to get it fixed. First Premier handled my claim promptly, and a technician was at my home within 24 hours. The repair was done quickly, and I was able to enjoy a cool home again without much delay. Their swift service is highly appreciated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tina O.
12/2024
5.0
First Premier Home Warranty provides exceptional value for the cost. The peace of mind and financial protection they offer far outweigh the premium. I have already saved a significant amount on repairs, including a recent fix for my water heater. The technician was professional, and the repair was covered under my plan, saving me a lot of money. It is a smart investment for any homeowner looking for reliable home protection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gordol C.
12/2024
5.0
Efficiency and reliability are the hallmarks of First Premier Home Warranty. I have had to use their services multiple times, and each experience has been positive. When my washing machine needed repair, they quickly arranged for a technician who resolved the issue promptly. The entire process, from filing the claim to the actual repair, was handled with great efficiency. It is clear that they prioritize customer satisfaction in every aspect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matt L.
12/2024
5.0
The peace of mind that comes with having First Premier Home Warranty is truly priceless. Knowing that Iâ m protected against unexpected repairs gives me confidence as a homeowner. Recently, my garage door opener stopped working, and the repair costs could have been significant. With First Premier, the repair was covered, and the process was seamless. Their service is a safety net that every homeowner should consider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Logan D.
12/2024
5.0
Trust is crucial when it comes to home warranties, and First Premier Home Warranty has earned mine. They have consistently provided reliable and trustworthy service. When my heating system failed in the middle of winter, they were quick to respond and arrange for repairs. The technician was professional and thorough, ensuring the job was done right. Their commitment to quality service is evident, and I feel secure knowing they are there for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mason T.
12/2024
5.0
First Premier Home Warranty offers excellent coverage options that suit various needs. I opted for their premium plan, and it has been worth every penny. From major appliances to essential systems, the coverage is comprehensive. When my dishwasher and microwave both needed repairs, I was relieved to find that both were covered under my plan. The claims were handled quickly and efficiently, reinforcing my confidence in their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Hollie K.
12/2024
5.0
First Premier Home Warranty has proven to be a dependable service provider. Iâ ve had to call them for various repairs, and each time they have delivered exceptional service. Recently, my AC unit failed, and within a day, a technician was at my house fixing the problem. The speed and reliability of their service are impressive. I never have to worry about long wait times or unresponsive service. They are always there when I need them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa R.
12/2024
5.0
Communication with First Premier Home Warranty has always been clear and timely. When my water heater needed repair, they kept me informed every step of the way. From scheduling the technician to follow-up after the repair, their communication was excellent. It is to know that they are on top of things and that Iâ m never left wondering what is happening with my claim. This level of service makes them stand out in the industry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James K.
12/2024
5.0
I highly recommend First Premier Home Warranty to all homeowners. Their service is exceptional, and the peace of mind they provide is invaluable. When my oven stopped working just before the holidays, I was in a panic. First Premier handled everything efficiently, and the technician they sent was excellent. He had my oven up and running in no time, saving our holiday meal. Their dedication to customer satisfaction is evident in every interaction

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jill M.
12/2024
5.0
First Premier Home Warranty has always provided prompt and efficient service. Recently, my furnace stopped working during a cold snap, and I was worried about the cost and time it would take to fix. I contacted First Premier, and they swiftly arranged for a technician to come out. The issue was diagnosed and repaired the same day, saving me from a cold, uncomfortable night. Their quick response and efficient service are truly commendable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sherry B.
12/2024
5.0
One of the best aspects of First Premier Home Warranty is their friendly and helpful staff. Whenever I have had questions or needed assistance, their customer service team has been wonderful. They are always polite, patient, and eager to help. This level of customer care makes a big difference and is one of the reasons I continue to renew my policy with them. Itâ s refreshing to deal with a company that truly values its customers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael W.
12/2024
5.0
The claim process with First Premier Home Warranty is incredibly smooth and user-friendly. I recently had an issue with my dishwasher, and filing a claim was a breeze. I simply called their customer service, provided the necessary details, and they took care of the rest. Within a short time, a technician was scheduled, and the repair was completed without any hiccups. The entire process was efficient and stress-free, making me a very satisfied customer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jared S.
12/2024
5.0
I find First Premier Home Warranty to be great value for money. The annual premium is reasonable, and considering the coverage, it is a small price to pay for the protection it offers. Iâ ve already had a couple of claims, including a significant one for my HVAC system. Both times, the process was straightforward, and the repairs were completed without any hassle. The savings from just these two incidents have already covered my premium for the year. It is a smart investment for any homeowner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kelvin W.
12/2024
5.0
I find First Premier Home Warranty to be great value for money. The annual premium is reasonable, and considering the coverage, itâ s a small price to pay for the protection it offers. Iâ ve already had a couple of claims, including a significant one for my HVAC system. Both times, the process was straightforward, and the repairs were completed without any hassle. The savings from just these two incidents have already covered my premium for the year. Itâ s a smart investment for any homeowner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bailey F.
11/2024
5.0
The quality of technicians that First Premier Home Warranty partners with is top-notch. I had a complicated electrical issue that required expert attention. The technician they sent was highly skilled, explained everything clearly, and completed the job to my utmost satisfaction. The level of professionalism and expertise he displayed was impressive. Itâ s clear that First Premier only works with the best, which makes me feel confident in their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom W.
11/2024
5.0
I have had a few occasions to use First Premier Home Warrantyâ s services, and each time, they have been fantastic. The most memorable was when my garage door opener malfunctioned. Within a day of filing the claim, a technician was scheduled and arrived on time. He quickly diagnosed and repaired the problem, and I was back to using my garage without any inconvenience. The entire experience was seamless, and the professionalism displayed by both the technician and the customer service team was impressive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Henry W.
11/2024
5.0
I switched to First Premier Home Warranty after a recommendation from a friend, and itâ  s been one of the best decisions for my home. A few months into my policy, I experienced a major plumbing issue. I called their hotline, and within hours, a qualified technician was at my door. The repair was done efficiently, and the technician was professional and courteous. The whole process was hassle-free, and I felt well taken care of. First Premier has proven to be reliable and efficient time and again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael H.
11/2024
5.0
Iâ ve been using First Premier Home Warranty for over a year now, and I couldnâ t be more satisfied with their services. When my HVAC system broke down in the middle of a scorching summer, they promptly arranged for a technician to come out and repair it. The process was smooth, and the customer service representatives were incredibly friendly and helpful. I appreciate how they took the time to explain my coverage and ensured I understood each step. The peace of mind knowing my home is protected is invaluable. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

2918 Avenue R, Brooklyn, NY 11229

http://firstpremierhomewarranty.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

home warranty company

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

First Premier Home Warranty accepts the following forms of payment: CreditCard
Yes, First Premier Home Warranty offers free project estimates.
No, First Premier Home Warranty does not offer eco-friendly accreditations.
No, First Premier Home Warranty does not offer a senior discount.
No, First Premier Home Warranty does not offer emergency services.
Yes, First Premier Home Warranty offers warranties.

Contact information

2918 Avenue R, Brooklyn, NY 11229

http://firstpremierhomewarranty.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day