First Premier Home Warranty

home warranty company

About us

First Premier Home Warranty is a branch of a large company that has been in the Major Appliance and HVAC industry for over 30 years. We have seen first hand how the quality of appliances manufactured over the years are simply not built to last. The HVAC/Appliance repair industry has seen a huge spike in repairs over the years, and strong indications are the demand for home repairs will continue to rise. With these facts, Home Warranties are more important than ever, and we aim to be the only home warranty company you will ever need. For over 30 years, we've set our goals in being the top performers in customer service in our industry. We understand how hard you worked to own your home, and we've worked hard to build a strong, solid company for your home repair solutions. We are also proud to offer a special discount for Realtors, Healthcare Professionals, First Responders, and Active-Duty/Veteran Military members. Call us today to hear more about our Discounts and Promotions!

Business highlights

36 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.5273 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
1%
3
1%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Showing 26-50 of 273 reviews

Tony B.
12/2024
5.0
I had a plumbing issue, and First Premier Home Warranty handled it efficiently. The technician was professional and resolved the problem quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kelly W.
12/2024
5.0
The customer service at First Premier Home Warranty is exceptional. Every representative Iâ ve spoken to has been knowledgeable and friendly."

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jims B.
12/2024
5.0
I appreciate the comprehensive coverage offered by First Premier Home Warranty. They have covered every repair Iâ ve needed so far, without any hassle

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jaylen T.
12/2024
5.0
First Premier Home Warranty provided outstanding service when my furnace broke down in the middle of winter. They responded quickly and had it fixed in no time."

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brenda P.
12/2024
5.0
The efficiency and professionalism of First Premier Home Warranty are commendable. I have had to use their services multiple times, and each experience has been positive. When my washing machine needed repair, they quickly arranged for a technician who resolved the issue promptly. The entire process, from filing the claim to the actual repair, was handled with great efficiency. It is clear that they prioritize customer satisfaction in every aspect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sylvia M.
12/2024
5.0
The peace of mind that comes with having a First Premier Home Warranty is invaluable. Knowing that Iâ m protected from unexpected repair costs gives me confidence as a homeowner. Recently, my garage door opener stopped working, and the repair costs could have been significant. With First Premier, the repair was covered, and the process was seamless. Their service is a safety net that every homeowner should consider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leo H.
12/2024
5.0
The responsiveness of First Premier Home Warrantys customer service is impressive. Whenever Iâ ve had a question or needed to file a claim, they have been quick to respond and very helpful. Recently, my dishwasher needed repair, and their team handled everything promptly. The technician arrived on time, fixed the issue, and there were no surprises. Their responsiveness and efficiency make dealing with home repairs much less stressful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jackie W.
12/2024
5.0
The technicians provided by First Premier Home Warranty are highly professional and skilled. When my air conditioning unit needed repair, the technician who came out was punctual, knowledgeable, and courteous. He explained the problem clearly and completed the repair efficiently. It is reassuring to know that the people working on my home are experts in their field. Their professionalism is one of the reasons I trust First Premier completely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charle M.
12/2024
5.0
Investing in a First Premier Home Warranty has been one of the best decisions for my home. The coverage they provide is extensive, and the peace of mind knowing that I am protected from unexpected repair costs is invaluable. When my washing machine needed repair, they handled the claim efficiently, and the technician fixed the issue promptly. The savings from just this one repair have already made the investment worthwhile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sam B.
12/2024
5.0
The staff at First Premier Home Warranty are both friendly and professional. Whenever I have had an issue, their customer service team has been helpful and courteous. Recently, I had a problem with my refrigerator, and their team made sure everything was taken care of promptly. The technician who came to fix it was knowledgeable and did an excellent job. Their focus on customer care makes a significant difference.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wade M.
12/2024
5.0
First Premier Home Warranty excels in providing quick and efficient repairs. When my furnace stopped working in the middle of winter, they arranged for a technician to come out the next day. The technician was professional, diagnosed the problem quickly, and had it fixed in no time. The entire process was smooth and hassle-free, which is exactly what I need when dealing with home repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen P.
12/2024
5.0
The service provided by First Premier Home Warranty is outstanding. From the initial sign-up to handling claims, every step has been a positive experience. When my water heater broke down, they promptly arranged for a technician who fixed the issue efficiently. The customer service representatives were friendly and kept me informed throughout the process. Their commitment to excellence is evident in every interaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marcos M.
12/2024
5.0
The comprehensive plans offered by First Premier Home Warranty provide excellent coverage for all my home systems and appliances. I opted for their premium plan, and it has been worth every penny. Recently, I had issues with both my oven and dishwasher, and both were covered under my plan. The claims were handled quickly, and the repairs were done professionally. The extensive coverage gives me peace of mind and protects me from unexpected repair costs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Norman W.
12/2024
5.0
First Premier Home Warranty has proven to be a reliable and trustworthy partner for my home. Their service is consistently excellent, and they always follow through on their promises. When my air conditioning unit needed repair, they handled the claim quickly and professionally. The technician was courteous and knowledgeable, and the repair was done efficiently. Knowing I can rely on First Premier for home repairs is a great comfort.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric W.
12/2024
5.0
Filing a claim with First Premier Home Warranty is seamless and straightforward. I recently had an issue with my heating system and was worried about the hassle of getting it fixed. However, the claims process was simple and efficient. I called their customer service, provided the necessary details, and they took care of the rest. The technician arrived promptly, and the repair was completed without any issues. It was a stress-free experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Teddy B.
12/2024
5.0
The customer service at First Premier Home Warranty is incredibly responsive. Whenever Iâ ve had to file a claim or ask a question, theyâ ve been quick to respond and very helpful. When my washing machine broke down, they handled everything swiftly, from scheduling the technician to following up after the repair. Their responsiveness and efficiency make dealing with home repairs much less stressful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Emily F.
12/2024
5.0
First Premier Home Warranty offers affordable protection for my home, which is essential for budget-conscious homeowners. The cost of their plans is reasonable, and the coverage they provide is extensive. I recently had a claim for my dishwasher, and the repair costs were fully covered. Without the warranty, it would have been a significant expense. Their affordable plans provide excellent value and peace of mind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leontine S.
12/2024
5.0
Every interaction I have had with First Premier Home Warranty has been a great customer experience. Their customer service team is always friendly and ready to assist. When I had an issue with my refrigerator, they made the entire process smooth and hassle-free. They scheduled a technician quickly, who arrived on time and resolved the problem efficiently. The focus on customer satisfaction is evident in everything they do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Darryl A.
12/2024
5.0
The technicians from First Premier Home Warranty are highly knowledgeable and skilled. When my furnace needed repair, the technician who came out was extremely thorough and explained the problem in detail. He fixed the issue efficiently and provided tips to maintain the furnace better. It is reassuring to know that the people handling my home repairs are experts in their field. Their expertise is one of the reasons I trust First Premier completely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Samuel H.
12/2024
5.0
First Premier Home Warranty consistently delivers excellent service. Iâ ve had a policy with them for several years, and they have never let me down. Whether it is a minor repair or a major issue, they handle everything with the same level of professionalism and care. Recently, my garbage disposal needed replacement, and they took care of it without any hassle. Their consistency in delivering top-notch service makes them a reliable choice for home warranties.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edith R.
12/2024
5.0
One of the best aspects of First Premier Home Warranty is their quick response times. When my air conditioning unit broke down during a heatwave, I was worried about how long it would take to get it fixed. First Premier handled my claim promptly, and a technician was at my home within 24 hours. The repair was done quickly, and I was able to enjoy a cool home again without much delay. Their swift service is highly appreciated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tina O.
12/2024
5.0
First Premier Home Warranty provides exceptional value for the cost. The peace of mind and financial protection they offer far outweigh the premium. I have already saved a significant amount on repairs, including a recent fix for my water heater. The technician was professional, and the repair was covered under my plan, saving me a lot of money. It is a smart investment for any homeowner looking for reliable home protection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gordol C.
12/2024
5.0
Efficiency and reliability are the hallmarks of First Premier Home Warranty. I have had to use their services multiple times, and each experience has been positive. When my washing machine needed repair, they quickly arranged for a technician who resolved the issue promptly. The entire process, from filing the claim to the actual repair, was handled with great efficiency. It is clear that they prioritize customer satisfaction in every aspect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matt L.
12/2024
5.0
The peace of mind that comes with having First Premier Home Warranty is truly priceless. Knowing that Iâ m protected against unexpected repairs gives me confidence as a homeowner. Recently, my garage door opener stopped working, and the repair costs could have been significant. With First Premier, the repair was covered, and the process was seamless. Their service is a safety net that every homeowner should consider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Logan D.
12/2024
5.0
Trust is crucial when it comes to home warranties, and First Premier Home Warranty has earned mine. They have consistently provided reliable and trustworthy service. When my heating system failed in the middle of winter, they were quick to respond and arrange for repairs. The technician was professional and thorough, ensuring the job was done right. Their commitment to quality service is evident, and I feel secure knowing they are there for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

2918 Avenue R, Brooklyn, NY 11229

http://firstpremierhomewarranty.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

home warranty company

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

First Premier Home Warranty accepts the following forms of payment: CreditCard
Yes, First Premier Home Warranty offers free project estimates.
No, First Premier Home Warranty does not offer eco-friendly accreditations.
No, First Premier Home Warranty does not offer a senior discount.
No, First Premier Home Warranty does not offer emergency services.
Yes, First Premier Home Warranty offers warranties.

Contact information

2918 Avenue R, Brooklyn, NY 11229

http://firstpremierhomewarranty.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day