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Fiberama Manufacturing Co

Windows, Doors, Awnings,

About us

Fiberama is a name that has been synonymous with quality home improvement since 1957. We manufacture everything, from windows to steel security doors. We have an additional location in Staten Island at 1207 Hylan Blvd. (718) 420-3800. Call For Your "Free" in Home Estimates. Additional DBAs - Brooklyn Installations Inc, DEP Inc, Staten Island Installations Inc.

Business highlights

68 years of trusted experience

Services we offer

Manufacturing and installation fiberglass, steel, door, vinyl windows, garage, storm, security & sliding.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
16%
3
11%
2
2%
1
14%


Rating CategoryRating out of 5
quality
4.1
value
4.1
professionalism
4.2
responsiveness
4.2
punctuality
4.3
Showing 1-25 of 56 reviews

Rosalie G.
11/2021
3.0
garage doors
  + -1 more
He did everything the best he can. He fix the job he put up the right angle and he change the whirl and rubber. The whirling was bent because he put in the new the rubber was put in a a new angle. I want this company to be removed in the Angie list.
Description of Work: Garage Door Repair
Rating CategoryRating out of 5

Thomas N.
09/2017
4.0
doors
  + -1 more
Very well the the most part. There was one issue which was addressed.
Description of Work: Install exterior side entrance door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Fiberama Manufacturing Co
were happy that all of your concerns were addressed and we thank you for your business.

Cindy S.
08/2016
5.0
awnings
  + -1 more
Excellent! It's been a full year since installment which provided me 12 months of various weather conditions to evaluate the efficacy and quality of my new awning. A+++ to both....and it's so nice to have protection from the elements all year long :) This was the first time in over 30 years I don't have to clear my porch of major snow and ice and it prevents my garage located beneath it from leaking. Had I done this long ago, I could have been spared the many headaches I had in the past. During the preliminary estimate visit, all my questions and concerns were well received and thoroughly answered. The team of installers were incredibly courteous, neat and proficient. The day after installation, during a rain storm, I noticed a slight issue. I notified the office, they scheduled a re-visit and it was readily solved. The entire experience was a pleasure from start to finish! THANK YOU, Fiberama family! :)
Description of Work: Replaced canvas awning with stationary Zorox awning to entire front porch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Fiberama Manufacturing Co
thank you so much for the kind words. we appreciate your business

yakov S.
04/2016
5.0
awnings, replacement windows
  + 0 more
our 16 old awning got completely broken by the wind we call fiberama people next day a reoresentative came did a thorough assessment and gave us a price we agrees 5 days later they came and put a new one they were very prompt, very high quality job will highly recommend them , very professional
Description of Work: put a new awning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Fiberama Manufacturing Co
thank you so much for such a great review. we appreciate your choosing us and we very happy that you are happy.if there is anything we can do for you in the future please let us know. thank you don fiiberama

Mary C.
09/2015
5.0
replacement windows
  + -1 more
I called for an estimate, but I am not sure who I will be using yet. I spoke directly with the owner and their customer service was excellent!
Description of Work: I called them for estimate

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Fiberama Manufacturing Co
thank you for your input

ROSEMARIE D.
07/2015
5.0
awnings
  + -1 more
Excellent all around, from customer service to sales to installation. The salesman, John was at my home on Friday July 3rd, and had the awning installed the following week on Wednesday July 8th. I could not believe the turnaround time for job completion, everyone else I contacted was giving me anywhere from 3 weeks to 6 weeks before being installed. Like the commercial says "you'll be pleased" Well I am extremely pleased. I have been able to sit on my porch every day protected from the elements. I must add that I thought it was great sitting on my porch in the pouring rain and not get wet at all.. The price though $400 more than another company, it was well worth it because of the workmanship, and speed of installation, not to mention the excellent customer service. I would highly recommended to anyone.
Description of Work: I had an Xorex awning installed over my back porch. The job they did was excellent, taking the time to install it correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Response from Fiberama Manufacturing Co
thank you so much for the great review.as you recall we discussed using american made zorox as opposed to the imported knock off that only comes with a one year warranty this was the reason for the extra cost BUT you have a 15 year warranty as opposed to a 1 year. thanks again for the kind words. don fiberama

adam S.
01/2015
4.0
doors
  + -1 more
They did what they said they were going to do.
Description of Work: I used Fiberama for the front door and the screen door.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,500

Response from Fiberama Manufacturing Co
thank you for the nice review. we will use it to motivate us to shoot for all A"s we do appreciate you as our client. thank you don fiberama

Mary F G.
12/2014
5.0
awnings, replacement windows
  + 0 more
We went to Fiberama with measurements and a picture of the house where the awning had to be installed. A salesman (Iso) helped us as soon as we walked in, looked over what we brought and gave us a price. The price seemed fair to us, not the cheapest or most costly. He answered all our concerns, we picked the awning we wanted, took a color chart to look over at home and made a date for him to come see the job and finalize measurements. He kept his appointment on time later that day and we gave a 1/3 deposit. The contract stated a 5 to 6 week wait for custom work. At 4 weeks another fellow from Fiberama stopped by to go over the measurements to make sure everything was right and at 6 weeks the awning was installed. The installers (Mike) were very good, he did a wonderful job and it took about 2 hours, maybe a little less. Fiberama did a great job from start to finish. I had picked 3 different colors and there were no mistakes on the colors or the measurements or anything. We had picked this company because 22 years ago we had them make an awning for over our back door and it looks as good now as it did then.
Description of Work: This review is for the Fiberama in Staten Island. We had a new awning made and installed for the front of our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$980

Response from Fiberama Manufacturing Co
thank you so much for the kind words.there is so much satisfaction in a review from not only a satisfied customer but someone we pleased 20 years ago.we could not have ended the year on a more positive note. thank you for making our day. don fiberama

Ed M.
06/2014
5.0
replacement windows
  + -1 more
The installers were great...did a great job and cleaned up any debris that was cause on the work site. I also had a new door installed at my daughters house. The door is beautiful....the enhancement is making the house worth more. Same thoughts about the door installers...professional, sense of humor and know what they are doing. I couldn't be happier. Thanks to all the Fiberama family
Description of Work: Replaced two windows on my sons condominium. This is the fourth time I've used Fiberama. They are completely professional and treat you like family from the moment you enter the showroom. The windows were ordered and installed within 3 weeks and we couldn't be happier. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Fiberama Manufacturing Co
thank you for the complements [member name removed].It is always nice to hear our service is appreciated.if there is anything you need in the future please call and we will happy to accommodate you. thanks again don fiberama

ATTILIO A.
06/2014
5.0
replacement windows
  + -1 more
We contracted Fiberama on Staten Island NY to provide and install a vinyl bay window on the front second floor of our home. This window replaced an existing flat window and was manufactured in Newark NJ to fit the exsting space by a company associated with Fiberama. Fiberama was professional and courteous from start to finish of this project. The installation contractor and his helper arrived on time on the specified date. The existing window was dismantled and the bay window minus the two side casement windows was carried up on a ladder and slid into place. (A previous contractor who gave a much higher estimate said that insallation would have involved constuction of a scaffold). Although the contractor worked swiftly and was obviously very competent, the job took the whole day and extended to the next morning. Installation involved constuction of a hood over the window and attaching steel cables to the stone work on the front of the house. Although the window was level it turned out that one of the casement side windows would not close entirely despite attempts to remedy the situation. As instructed I contacted Miki at the Fiberama office and she dispatched a representative of the window manufacurer and he was able after two attempts to adjust the frame and the window now closes. Although I was apprehensive about the asthetics of a bay window, my wife and I are very happy with how the finished product looks. We feel that it is a very attractive window.
Description of Work: Sell and install a replacement bay window

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,650

Response from Fiberama Manufacturing Co
thank you so much for the positive review. we appreciate you taking the time to express your experience with us. if we can help you in anyway in the future please contact us. thanks don fiberama

Leonard G.
04/2014
5.0
awnings, replacement windows
  + 0 more
The job was perfect. The awnings were installed as promised. They are very sturdy and the larger one does the job keeping water from going down the steps to the basement entrance. The men who worked on it did a great job. When some additional caulking was needed at a later time the company sent a man out from Brooklyn to do the repair.
Description of Work: Installed a 10' X 12' Zorox awning over the steps leading down to my outside basement entrance and a small Zorox awning over a back door on my garage. The larger awning replaced a 4 month old aluminum awning installed by United Sign and blown apart by Sandy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Response from Fiberama Manufacturing Co
thank you so much for the kind review, we certainly appreciate you as our client and were there for you when you need us. don fiberama

Florence K.
04/2014
4.0
replacement windows
  + -1 more
They advertise that they cover the Bronx however it is very difficult to get them to respond to a need. They wait until they have multiple jobs in the area before they will respond to your needs. The initial contact and contract signing is prompt however if there is need for follow up after a job is completed and paid in full they make you wait until they are ready. I waited for 4 months for them to respond to and repair leaks in the enclosure.
Description of Work: install an enclosure with awning windows and screens. install 2 attic windows and 2 Garage windows.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$14,000

Response from Fiberama Manufacturing Co
hi, as you know we are aware of your broken glass, it is a custom, insulated glass unit that is on order from the manufacturer as soon as it comes in we will call to set up an appointment to install it. i am sorry for the delay as we do not control the delivery time from outside sources. thanking you in advance for your patience. don fiberama

Alexander S.
11/2013
5.0
awnings
  + -1 more
This is a great company that I would recommend to anyone. They did a very high quality job. I am very satisfied. It was a great experience. They were very professional. They did it on time. It was a decent price for their time. I liked their job. The product is still there, and hopefully it will be there for years to come. With regard to price, they are not cheap, but they are not too expensive. They are somewhere in the middle. I would definitely use them again in the future.
Description of Work: Fiberama Manufacturing Co installed awning on my porch/backyard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from Fiberama Manufacturing Co
thank you for the kind words we do appreciate your business and look forward to working with you again in the future. don fiberama

RICHARD D.
04/2013
5.0
awnings, replacement windows, sunrooms
  + 1 more
I was extremely satisfied with the room, as I with the workmanship. Everybody was very professional, polite and cooperative. Every question was answered. I would recommend Fiberama with out any hesitation.
Description of Work: We had a sun/screen room installed by Fiberama.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Response from Fiberama Manufacturing Co
thank you [member name removed] . it was nice seeing your wife and yourself. i appreciate the business for the second time, i love repeat clients, that tells me were doing something right. on a personal note thank your wife for trying to help my brother in law get a dog from the shelter. much appreciation from a fellow animal lover. don

Andrew R.
04/2013
1.0
awnings
  + -1 more
There were no services performed. I looked at their website and called the NJ number they had listed. After being transferred twice someone took some information and when I told them my address they said that they weren't sure they did work in NJ. I was put on hold for 5 minutes and the person who took me off hold asked what I was holding for. I explained and was put on hold for another 5 minutes. When I was taken off hold the second time I had to explain why I was calling...and they told me they don't do work in NJ. I asked if that was the case why do they have an NJ number and an NJ license number advertised on their website. The person I spoke to told me he had no idea and hung up on me.
Description of Work: No services performed. I called to get an estimate.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Fiberama Manufacturing Co
dear [removed member's name], I AM TRULEY SORRY YOUR EXPEREINCE WITH OUR RECEPTIONIST WAS LESS THAN SATISFACTORY. unfortunately i don't know specifically what day this was so i really can't explain why it happened. we are licensed for n.j. and if you would consider us i would be happy to help you personally. my direct line is 718 449 0303 thanks don fiberama

Gianluca C.
04/2013
1.0
awnings
  + -1 more
Don't bother calling this company. I tried calling to get someone to come give me an estimate and the guy on the phone(Staten Island location) told me he would not come because the job was not big enough and the price was not high enough. I never even mentioned cost or the how big of a job it would be. I have since given the job to someone else and four other houses have used the same company as me. Don't waste your time or money on these guys, go to someone who has respect for their customers.
Description of Work: I wanted to have an awning installed

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Fiberama Manufacturing Co
[removed member name], i am sorry for the misunderstanding at our staten island location. your address shows that you live in brooklyn and you had called our staten island location.The person answering the phone should have had enough sense to forward your call to our brooklyn location or at the very least give you the brooklyn phone #. i have since corrected this situation and made some very strong points with my staten island staff. if i can be of any service in the future please call me directly at 718 449 0303 thank you don fiberama

Marie F.
03/2013
3.0
replacement windows
  + -1 more
I feel like their customer service could have been better.
Description of Work: We went to Fiberama Manufacturing Co to get estimates on installing windows

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
3.0


Response from Fiberama Manufacturing Co
Dear (Removed Member Name), i have searched our records and did not find a contract or even an estimate given under your name. did you walk in and speak to a sales person or did we send someone to your home for a free estimate ? Was someone rude to you, or did we mis an appointment? i am sorry for your less than satisfactory experience. you did not leave enough information for me to narrow down who you might be so that a sales person would remember you or the circumstances, so again i am sorry. if you require any thing in the future please feel free to call me directly at 718 449 0303. thank you in advance don fiberama

Joseph S.
11/2012
4.0
awnings
  + -1 more
They were very prompt, neat and delivered on promise. My husband contracted with them so I was a little surprised with their price.
Description of Work: We used Fiberama Manufacturing for an awning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from Fiberama Manufacturing Co
Thank you for the kind words i am very proud of the service my family provides and am very pleased with your response. we sold your husband very high quality products we do offer entry level merchandise for new construction at a lower cost. If in the future you require any additional work please call and we will show you all the different grades and costs associated with them so that you can make the appropriate choice that suits you.what ever you decide you can expect the same professionalism you experienced the first time. thank you so much for your business and response. don fiberama

Teresa S.
10/2012
5.0
awnings, replacement windows
  + 0 more
They were fantastic as usual. They came to measure my three awnings, showed me the choices available, made their recommendations and delivered a quality product exactly when they said they would. Great job. This is my second time using their services. Thank you Sal!
Description of Work: Fiberama fabricated three new awnings for two of my homes. They did a fabulous job as always. This is the second time I have used their services and I am always pleased with the quality and service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Fiberama Manufacturing Co
Dear [removed member name], i believe i am blushing as i respond to your very generous and flattering review. i will personally let my cousin sal know how pleased you are, and our second time around no less.heres looking forward to a third opportunity to serve you. thank you again don fiberama

gary M.
09/2012
5.0
replacement windows, doors
  + 0 more
being a little nervous i only ordered the windows i figured if they didnt do a good job on windows then i wouldnt order the doors. they did a super job with the windows neat clean orderly they removed all the old garbage and cleaned every inch of my home the windows work great they did everything that the salesman said they would do. needless to say i will be getting my doors from fiberama. 100% satisfied
Description of Work: i am moving from new jersey to brooklyn and i needed to find a contractor. Being from new jersey i didnt know where to turn to. so i got the phone book in brooklyn and looked up a few local contractors. i walked into fiberama. I was greeted with a friendly smile and a handshake, i spoke to a salesman and he showed me windows and doors. he gave me some rough estimates of how much things cost. no pressure no sales pitch. i left after a few days i called them to meet me at my home in brooklyn they made appoinment and showed on time the salesman measure my windows and doors then sat down and we discussed all my options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,600

Response from Fiberama Manufacturing Co
Dear [member name removed] thank you so much for the kind words. looking forward to assisting you with your doors when your ready. please feel free to contact me any time. thanks don fiberama

john P.
09/2012
5.0
replacement windows
  + -1 more
as expected the job was done to perfection just with the doors the job was smooth and pain free
Description of Work: i had doors installed not too long ago and i was so happy with the job that when my windows needed to be changes there was no hesitation to whom i was going to call. it was fiberama.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,700

Response from Fiberama Manufacturing Co
hi (Removed Member Name), thanks so much for the kind words. we expect perfection and its nice to see that you received what we promised.it was kind of you to share your experience on our behalf. sincerely don fiberama

santo S.
09/2012
5.0
awnings, replacement windows, doors
  + 1 more
Excellent workers double checked measurements I was given an installation date fairly quickly and the work was done and completed on time
Description of Work: I used Fiberama first in 2000 for an clear awning my experience was great the workers were on time courteous and professional. When it was time for windows and a storm door I went back to Fiberama and again was pleased great price and work. They came twice to measure before the order was placed and no problems workers were on time and professional and cleaned up the work area. Very satisfied and I recommend them and will use them again. Santo Sapienza

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Fiberama Manufacturing Co
dear Mr sapienza, thank you so much for the review. my entire family was flattered that you would take time from your busy day to compliment us as such. if we can be of assistance in the future don't hesitate to call. sincerely don fiberama

Joann A.
08/2012
1.0
awnings
  + -1 more
I will never buy anything from them again, and if I am asked about them I will tell people never to go to that store to buy anything....
Description of Work: I bought an awning from them. when the awning was installed it was not the awning that I had ordered. I told the installer and he told me to contact fiberama, I tried but they were closed. the next day I contacted them, they said that it was the awning that I had ordered. My husband and I went to the store a few times to get the situation corrected. We were even willing to pay an additional $100 to correct the awning. I was put off by them for months. Only when I contacted my credit card company to dispute the deposit, did they call. I told them now they could take this dispute up with my credit card company. As of today., August 29, 2012 the awning was not corrected. all they had to do was come over and change the main frame. it would have taken twenty minutes if that much. The policy of the store is that they take credit cards for a deposit, the balance of the order to be paid in cash. This policy seems very strange. I would imagine that they have had trouble and complaints in the past. and people were also disputing there orders. otherwise why not be able to use a credit card for the balance as well as the deposit......hummmmmm....

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,500

Response from Fiberama Manufacturing Co
dear [removed member name], the awning we installed was exactly what you and your husband ordered . the fact that you offered us $100.00 to make the adjustments you wanted made after the fact shows the error was yours. we get no satisfaction in pointing this out, however the adjustment you wanted was $295.00 MORE AT OUR 'COST' . were sorry that we could not accommodate your request. my parents, brothers and my children all strive to please our customers everyday, sometime its just not possible. i am sorry for your experience . sincerely don fiberama

Ronald S.
08/2012
3.0
garage doors, replacement windows, doors
  + 1 more
and - lo and behold - he found a way to adjust the right garage door opener properly without any problem with the garage beam. On Aug. 15, 2012, we had a downpour. Well, my garage floor was very wet. I called the company, spoke to Nicky, and she scheduled the garage door man to return on Sept. 7, 2012. (He was on vacation she told me.) It rained very slightly today, Aug. 27, 2012, and the garage floor was wet again near the bottom of the door. I could not wait until Sept. 7th anymore. I called today and asked for the manager. I was connected to a gentlemen named John, who said he would come by Wed. to pressure test the seal. I am attempting to resolve this matter with Fiberama. I will file a further report after John comes on Wed. Aug 29th. To date, when I asked why there were two separate crews scheduled to work in my home (and garage) on the same day, the reply was so we would only have to inconvenience you for one day. Well no one ASKED ME what would be my preference! I would certainly have selected to have two separate days, so I could watch the work and make sure that the clean up was done properly. Secondly, it is outrageous that the garage door installer told me, first, and quot;I cannot connect these garage doors to your garage door openers. They will break the garage doors. It cannot be done.and quot; This, despite a Fiberama saleman, Nick, measured everything, and did not indicate there would be ANY problem in connecting my new garage door to my present garage door opener. Then, after he managed (somehow) to do what he said was impossible, he could not adjust the right door to open properly. Again, after a call from someone at Fiberama, he managed - again - to do that which he stated and quot; I cannot do this because the garage beam is in the way.and quot; How fortunate that I had the good sense to pay by credit card. One call and the credit card company will wipe out the entire $4,700.00 payment to them. What has been a nightmare, may turn out to be a case of poor workmanship which, hopefully, Fiberama will correct. I intend to file an updated review after Fiberama takes such action as they may deem appropriate to correct the problem with the leaking garage doors. If the leaks are resolved, then except for lousy clean ups, I would say that the new garage doors are beautiful. UPDATE: The service manager, John, came as promised and pressure tested the doors. He found an issue that could explain the water leakage. I accept that. However, I pointed out to him that the sides were NOT caulked at all, and that too could be the cause of the leakage. He returned and caulked the sides - he actually did a nice job in caulking this area. I haven't had any leakage since he caulked, but we haven't had a really heavy rain yet either. So, I won't know the actual cause of the leakage until after a good rain. Sorry this review has been so long. I hope it is helpful to anyone who may decide to consider Fiberama for the purchase of these products.
Description of Work: I ordered 2 new garage doors, a new garage window, a new door to the garage from my patio (it is a detached garage which opens on a street behind my home,) and a new kitchen (casement) window on July 3, 2012. The salesman came to measure all the openings. Doors and windows were ordered, and I was told the job would be done in about 4-5 weeks as they were busy. They called about a week before to let me know they would do the entire installation on August 13, 2012. They did NOT tell me that two crews would be working, one for the doors and a separate crew for the windows. I have a dog and I do not like to have my property fence left open - my dog will run out. It was very hard to watch two crews, one outside in the detached garage and the other in my kitchen. Fortunately, I put my pup in her crate, closed the door, and did not have to worry about her running out. The kitchen crew had the front door open, and left the fence open to get to their truck, parked in front of my home. They cut out the old kitchen window using a reciprocating saw, which resulted in a huge mess of broken metal, glass, and concrete both inside my home and outside. Basically, I was pleased with the Kitchen window. It was installed properly and looks nice. The workers appeared to know what they were doing. They attempted to clean up as best they could. However, I was busy in the garage with that project when the window installers left. Later, when I looked more closely, I found that their cleanup was unsatisfactory. If I did not have two ongoing projects with two crews at one time, I would never have let them leave the broken glass, metal shards, and broken concrete outside my kitchen window. The window installers also installed the garage window. Again, they did a good job, but a lousy clean up. I was watching the garage door installers working. When the job was done, the installer says to me, "I cannot hook up the garage door opener to your door. It is too high. It will break the door in a few days." Well, the salesman, who came to measure never said any such thing. In fact, he stated, the installers will reconnect the door(s) to the motors. Whereupon, I called the manager, Rayann, who called the installer. I saw him working on the garage door openers while I was trying to watch the kitchen window workers. The manager stated that she would call me back. When she did not call back, I called her. She stated that she did not call me back because the installer "would install the door to the garage door openers to my satisfaction." When I got back to the garage, I noticed that the left door opened perfectly and to the correct height. The right door did not open to the correct height. The garage door installer now stated to me: " The right door cannot be adjusted anymore because the (garage) beam is in the way. I cannot do it." He was ready to leave. I told him that the clean up was terrible. He had to clean up before he could leave if he wanted me to sign anything. He made a shoddy attempt to clean up and left. Whereupon, I called the office again and told them the above, that the right garage door was not adjusted properly. The office manager was gone for the day, but I spoke to a very nice young lady, Nicky, who said she would talk to her boss and get back to me. In about ten or fifteen minutes, I received a call from the installer. He asked if I was home. He said he would be over in ten minutes. He arrived in about ten or fifteen minutes

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$4,700

Response from Fiberama Manufacturing Co
Dear [member name removed], I'm glad my brother john was finally able to satisfy you in the end. we do strive for quality over quantity. I'm glad in the end you found our product" beautiful". i spoke to my brother and he suggested if you have any future concerns you could contact him directly at 718 420 3700 in staten island thanks don fiberama

john P.
08/2012
5.0
doors
  + -1 more
i have to say the installation was great the doors look amazing. the installers did a great job, neat,clean, organized. At the end of the job a fiberama rep came to inspect the job and answer any questions i had. no question i will be calling them for my windows.
Description of Work: i just purchased a new home and needed major repairs before i could even think of moving in. i needed 6 new doors installed. I knew of fiberama for years they were the first company i called. i got there estimate, i didnt realize how much this would cost. i was totally convinced that they were over priced. i thanked them for their time and they left. i called 3 other local door people and i couldnt believe that not only was fiberama the best priced but for less money i actually got nicer doors and a higher quality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Response from Fiberama Manufacturing Co
Dear [member name removed] thanks you much. you made my day. don fiberama
    • 1(current)
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Contact information

2200 mcdonald ave, Brooklyn, NY 11223

www.fiberama.com

Service hours

Sunday:
10:00 AM - 3:00 PM
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 5:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors,
Awnings,
Sunrooms and Patio Enclosures,
Garage Doors,
Decks and Porches

FAQ

Fiberama Manufacturing Co is currently rated 4.1 overall out of 5.

Sunday: 10:00 AM - 3:00 PM

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 8:00 AM - 5:30 PM

Fiberama Manufacturing Co accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Fiberama Manufacturing Co offers free project estimates.
Yes, Fiberama Manufacturing Co offers eco-friendly accreditations.
No, Fiberama Manufacturing Co does not offer a senior discount.
No, Fiberama Manufacturing Co does not offer emergency services.
Yes, Fiberama Manufacturing Co offers warranties.
Fiberama Manufacturing Co offers the following services: Manufacturing and installation fiberglass, steel, door, vinyl windows, garage, storm, security & sliding.

Contact information

2200 mcdonald ave, Brooklyn, NY 11223

www.fiberama.com

Service hours

Sunday:
10:00 AM - 3:00 PM
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 5:30 PM