How can Drimmers, a family run appliance business, survive and thrive while big chains are dropping like flies? Especially in this economy?
The answer is "family": The Drimmer family and the thousands of New York families we've been treating like family for over four decades.
At Drimmers we have New York's most comprehensive display of major home appliances. We carry all the major domestic and imported brands for the kitchen and home laundry. And we make sure to have the very best there is at every price point and to suit every decor - basic, traditional, elegant and contemporary.
In other words, we have exactly what you're looking for at a price you're not likely to find anywhere else.
What's more, at Drimmers it makes no difference to us whether you're buying a stove for a starter home, or built-ins for a state-of-the-art custom kitchen for Park Avenue. We offer each customer the same courtesy, time, attention and expertise regardless of their budget. Because we know one thing - today's first time buyer is often tomorrow's success story.
In a family business like ours, there's no such thing as cutting corners. We do our own buying, and do it very well. So you get the most value for your dollar. And because home appliances are in our blood our sales people can give you get real answers and expert information. Plus, when you need customer service you get customer service - quality customer service in real time. Maybe that's why New York Magazine says we're "The best place to buy kitchen appliances."
Business highlights
25 years of trusted experience
Services we offer
Drimmers sells appliances within the following categories: Air Control, Audio, Refrigerators, Washers, Grilling, Freezers, Dryers, Wall Ovens, Kitchen Ventilation, Kitchen Cleanup, Microwave Ovens, Kitchen Cleanup, Vacuums, Specialty Refrigeration
I had an outstanding experience at AB Trimmers Appliances in Brooklyn! I've purchased three major appliances from them, and I have been more than satisfied each time. The standout aspect of my visits has been the exceptional service provided by sales specialist Rachel. She was extremely helpful, guiding me through the selection process and ensuring I found exactly what I needed. Rachel's expertise and attention to detail made the entire shopping experience enjoyable and stress-free. She answered all my questions and offered great recommendations that truly suited my needs. It's rare to find such dedicated customer service, and it made a lasting impression on me. If you're in the market for appliances, I highly recommend AB Trimmers and be sure to ask for Rachel! Five stars for an excellent experience!
Description of Work: Microwave purchase and installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Ted S.
11/2022
5.0
appliance sales
 + -1 more
We have worked with Drimmers for our appliance needs for over 20 years. They are better priced than other dealers, reliable, responsive and very easy to work with
Description of Work: Multiple appliance purchases over 20 years in 4 different homes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John C.
11/2022
5.0
appliance sales
 + -1 more
Their customer service is best in class. I had an issue with the manufacturer that I was working on and they were able to dig out invoices from 12 years ago and help me resolve my issue. Super responsive, capable and helpful.
Description of Work: Help related to issue with our range.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
S R.
07/2022
5.0
appliance repair, appliance sales
 + 0 more
Very smoothly
Description of Work: Dryer replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Beverly C.
06/2016
3.0
appliance sales
 + -1 more
unknown
Rating Category
Rating out of 5
David E.
01/2016
3.0
appliance sales
 + -1 more
The saleswoman was helpful on the phone and the price was good, although we had to ask about the rebate. The problem came with the installation. The installers broke the pipe connection to our utility sink and then slid the sink back into place. They did not mention it--we only discovered what happened when we dumped a load of hot boiler water into the sink and it flooded out onto the basement floor. Needless to say, no one can PROVE what they did. But the sink was fine before the washer came and busted that night.
Description of Work: Sell and deliver a washing machine
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jeanette B.
04/2015
4.0
appliance repair, appliance sales
 + 0 more
unknown
Description of Work: Rebate forms did not arrive with order & after phoning were mailed later. I waited a few weeks to send in and rebate was not honored by JennAir. Bummer!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,800
Matthew R.
08/2014
5.0
appliance sales
 + -1 more
Great price, installed new and removed old range.
Description of Work: GE Monogram 30" gas only range
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Frederick T.
08/2013
5.0
appliance sales, appliance repair
 + 0 more
When my 6 year old Miele dishwasher stopped running, I was quite surprised, given that company's sterling reputation for quality and consistently very high ratings in Consumer Reports. And I was even more surprised at how difficult it was to find an appliance dealer that would take off a custom panel and then reinstall it. The kitchen renovation company that I had bought the Miele from referred me to their appIiance supplier, but I was reluctant to buy another Miele and didn't trust that this company would give me reliable information about a new purchase. I had a couple of false starts, including talking to a salesperson at a major NY Metro appliance dealer who made it sound like there wouldn't be any problem dealing with the panel. Turns out, it was absolutely a problem - no go.. After looking over numerous reviews and making many phone calls, I ended up calling Drimmers, which is the appliance company that I my kitchen renovation company had referred me to at the beginning of this search! It's not clear that Drimmers was the company in place when I redid my kitchen, and in any event, they aren't responsible for Miele quality, but they treated me as if I had been a customer at the time. My contact at Drimmers was Isaac, and he was extremely helpful from initial contact to post-installation questions. I explained my problem to him and then asked about other brands that might meet my needs, including accommodating the custom panel. Isaac told me that he would look into the custom panel issue and that he would get back to me as soon as he had an answer. Not an hour later, I heard from him - Drimmers would have no problem replacing the panel on a Miele. Whether they could do so on another (equally expensive) brand, probably not, explaining that it would be risky to buy another brand - there was no guarantee that the panel would fit - but he was certain that a Miele would accept the panel since the company configured the doors of their built-ins the same way over the years so they could accept panels. As Isaac had promised, and after doing some juggling to meet my schedule, the dishwasher was delivered and installed on the day I requested a little over a week later. . The installers were very good about calling ahead as their time window narrowed. While installing it, they explained why the previous dishwasher had probably died (computer board affected by water dripping off my counter top) and how the new model would avoid that problem. They were fast, efficient and clean in their work. A few days later, after a very quick review of the dishwasher manual, I had some questions, left a message for Isaac, and heard back promptly. The dishwasher is even quieter than my old one, the panel fits perfectly, and the door closes shut without any pressure, thus avoiding the dripping water issue.
Description of Work: Took the time to talk to me about various brands of dishwashers, identified that his company could do what I needed done and then they did it: took the custom panel off a broken dishwasher, removed the broken dishwasher from my apt building, installed a new dishwasher and put the custom panel on the door of the new dishwasher. And also provided a very reasonable explanation for why my old dishwasher might have failed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Kathleen M.
05/2013
5.0
appliance sales
 + -1 more
Excellent, very satisfied
Description of Work: I received a washing machine in one day thanks to Rachel. After many conversations regarding my needs, Rachel was able to recommend a washer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Karen B.
04/2013
1.0
appliance sales
 + -1 more
Do not buy from this disreputable company. The prices are lower because the appliances are damaged. You pay for installation, but you don't get it. When you contact them, they tell you to go to h*** or they don't respond at all. My "new" appliance immediately required the replacement of major parts. It took 7 weeks to get the part. Drimmers forced me to rely on the warranty; they do not provide any services. The delivery people harassed me and damaged my apartment. A nightmare.
Description of Work: Purchased major appliance
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,100
Rena F.
02/2013
4.0
appliance sales
 + -1 more
They are punctual. They are flexible. Their quality of service were OK. I will maybe use them again.
Description of Work: I have been using Drimmers Major Appliances. I bought a refrigerator.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Beth S.
12/2011
5.0
appliance sales
 + -1 more
DRIMMERS MAJOR APPLIANCES I needed a new stove so, I called Drimmers Major Appliances, I didn't even go to the showroom, they recommended a model. I had the old one removed, that new one put in, and I built a new kitchen around the new stove (gas stove). Good service, helpful, patient, and I am satisfied with my stove.
Description of Work: DRIMMERS MAJOR APPLIANCES I brought a new stove from Drimmers Major Appliances, It was about 3 years ago on around July 15th and cost $550.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Randall H.
05/2010
5.0
appliance sales
 + -1 more
I had to call on Sunday and they delivered on Monday before noon. They were great to work with and they had the best price around.
Description of Work: I purchased a refrigerator from them. They also took my old one away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,675
ROBIN K.
09/2008
5.0
appliance sales
 + -1 more
This company has a huge inventory of appliances. They are reasonably priced. Their delivery for us was free. I was very pleased with doing business with them.
Description of Work: I purchased from this company a Wolf Oven, GE refrigerator, Frankie sink, Miele Dishwasher, and a GE microwave and warming drawer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Jennifer H.
09/2008
5.0
appliance sales
 + -1 more
I had a very nice experience in this store. They have very decent prices and offer a large variety of appliances, not just your normal but if you need anything special they can help you get it. The salesman that helped me was very helpful and they are well worth the drive and they can deliver all of your appliances in one trip.
Description of Work: They offer a large variety of appliances and deliver them to your home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ROSALIND F.
04/2008
5.0
appliance sales
 + -1 more
I felt they were very helpful and had a good selection. They did not push anything but were helpful in describing the different appliances. Everything was done satisfactorily!
Description of Work: I bought a fridge, stove, and dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,194
SUSAN C.
11/2005
3.0
heating & air conditioning/hvac
 + -1 more
Drimmer's Discount Home appliances provided us with the best price for an air conditioner. However, when there was a problem with our air conditioner, they were hesitant in sending someone to help us fix it.
Description of Work: Drimmer's Discount Home Appliances provided us with an air conditioner for our living room.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Sales and Installation,
Appliance Repair,
Heating and Air Conditioning,
Stereo and Home Theater Systems
FAQ
Drimmers Major Appliances is currently rated 4.4 overall out of 5.
No, Drimmers Major Appliances does not offer free project estimates.
No, Drimmers Major Appliances does not offer eco-friendly accreditations.
No, Drimmers Major Appliances does not offer a senior discount.
No, Drimmers Major Appliances does not offer emergency services.
Yes, Drimmers Major Appliances offers warranties.
Drimmers Major Appliances offers the following services: Drimmers sells appliances within the following categories: Air Control, Audio, Refrigerators, Washers, Grilling, Freezers, Dryers, Wall Ovens, Kitchen Ventilation, Kitchen Cleanup, Microwave Ovens, Kitchen Cleanup, Vacuums, Specialty Refrigeration