Drimmers Major Appliances

I had an outstanding experience at AB Trimmers Appliances in Brooklyn! I've purchased three major appliances from them, and I have been more than satisfied each time. The standout aspect of my visits has been the exceptional service provided by sales specialist Rachel. She was extremely helpful, guiding me through the selection process and ensuring I found exactly what I needed. Rachel's expertise and attention to detail made the entire shopping experience enjoyable and stress-free. She answered all my questions and offered great recommendations that truly suited my needs. It's rare to find such dedicated customer service, and it made a lasting impression on me. If you're in the market for appliances, I highly recommend AB Trimmers and be sure to ask for Rachel! Five stars for an excellent experience!

We have worked with Drimmers for our appliance needs for over 20 years. They are better priced than other dealers, reliable, responsive and very easy to work with

Their customer service is best in class. I had an issue with the manufacturer that I was working on and they were able to dig out invoices from 12 years ago and help me resolve my issue. Super responsive, capable and helpful.

Very smoothly

unknown

The saleswoman was helpful on the phone and the price was good, although we had to ask about the rebate. The problem came with the installation. The installers broke the pipe connection to our utility sink and then slid the sink back into place. They did not mention it--we only discovered what happened when we dumped a load of hot boiler water into the sink and it flooded out onto the basement floor. Needless to say, no one can PROVE what they did. But the sink was fine before the washer came and busted that night.

unknown

Great price, installed new and removed old range.

When my 6 year old Miele dishwasher stopped running, I was quite surprised, given that company's sterling reputation for quality and consistently very high ratings in Consumer Reports. And I was even more surprised at how difficult it was to find an appliance dealer that would take off a custom panel and then reinstall it. The kitchen renovation company that I had bought the Miele from referred me to their appIiance supplier, but I was reluctant to buy another Miele and didn't trust that this company would give me reliable information about a new purchase. I had a couple of false starts, including talking to a salesperson at a major NY Metro appliance dealer who made it sound like there wouldn't be any problem dealing with the panel. Turns out, it was absolutely a problem - no go.. After looking over numerous reviews and making many phone calls, I ended up calling Drimmers, which is the appliance company that I my kitchen renovation company had referred me to at the beginning of this search! It's not clear that Drimmers was the company in place when I redid my kitchen, and in any event, they aren't responsible for Miele quality, but they treated me as if I had been a customer at the time. My contact at Drimmers was Isaac, and he was extremely helpful from initial contact to post-installation questions. I explained my problem to him and then asked about other brands that might meet my needs, including accommodating the custom panel. Isaac told me that he would look into the custom panel issue and that he would get back to me as soon as he had an answer. Not an hour later, I heard from him - Drimmers would have no problem replacing the panel on a Miele. Whether they could do so on another (equally expensive) brand, probably not, explaining that it would be risky to buy another brand - there was no guarantee that the panel would fit - but he was certain that a Miele would accept the panel since the company configured the doors of their built-ins the same way over the years so they could accept panels. As Isaac had promised, and after doing some juggling to meet my schedule, the dishwasher was delivered and installed on the day I requested a little over a week later. . The installers were very good about calling ahead as their time window narrowed. While installing it, they explained why the previous dishwasher had probably died (computer board affected by water dripping off my counter top) and how the new model would avoid that problem. They were fast, efficient and clean in their work. A few days later, after a very quick review of the dishwasher manual, I had some questions, left a message for Isaac, and heard back promptly. The dishwasher is even quieter than my old one, the panel fits perfectly, and the door closes shut without any pressure, thus avoiding the dripping water issue.

Excellent, very satisfied

Do not buy from this disreputable company. The prices are lower because the appliances are damaged. You pay for installation, but you don't get it. When you contact them, they tell you to go to h*** or they don't respond at all. My "new" appliance immediately required the replacement of major parts. It took 7 weeks to get the part. Drimmers forced me to rely on the warranty; they do not provide any services. The delivery people harassed me and damaged my apartment. A nightmare.

They are punctual. They are flexible. Their quality of service were OK. I will maybe use them again.

DRIMMERS MAJOR APPLIANCES I needed a new stove so, I called Drimmers Major Appliances, I didn't even go to the showroom, they recommended a model. I had the old one removed, that new one put in, and I built a new kitchen around the new stove (gas stove). Good service, helpful, patient, and I am satisfied with my stove.

I had to call on Sunday and they delivered on Monday before noon. They were great to work with and they had the best price around.

This company has a huge inventory of appliances. They are reasonably priced. Their delivery for us was free. I was very pleased with doing business with them.

I had a very nice experience in this store. They have very decent prices and offer a large variety of appliances, not just your normal but if you need anything special they can help you get it. The salesman that helped me was very helpful and they are well worth the drive and they can deliver all of your appliances in one trip.

I felt they were very helpful and had a good selection. They did not push anything but were helpful in describing the different appliances. Everything was done satisfactorily!

Drimmer's Discount Home appliances provided us with the best price for an air conditioner. However, when there was a problem with our air conditioner, they were hesitant in sending someone to help us fix it.