Joe Boots at Donato has been there for our house during numerous repairs, both planned and unplanned (read: emergencies). He is a no-nonsense old-school plumber who knows how Brooklyn brownstones work and what they need. I use Donato because of Joe.
Description of Work: Shut off basement main water pipe to replace the hot and cold water faucets on 115 year old marble basin sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Robert B.
07/2015
2.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Failed to identify source of water leak which was primary reason to call them. Also claimed to have satisfactorily cleaned out clogged drain which subsequently turned out not to be true. Finally, failed to respond to my complaint as to deficient serve OE provide an itemized invoice for services despite a request that they do so.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$320
philippe D.
07/2015
3.0
plumbing
+ -1 more
Someone came, changed the wax seal, 20 days later it seems the seal is broken again? they said someone would be here between 1 and 4pm, it is now past 5 and no one is here. No call or anything.
Description of Work: change wax seal
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
$225
Conchita A.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
Donato Inc. were a little high on their prices. They were here only a few minutes because the found the problem right away and fixed it. It was the first time that I used them but they did the job so I have no problem with them except for the price.
Description of Work: We didn't have heat on the upper floor one day and Donato Inc. came and fixed it. It was a minor problem but they charged a lot.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
mark D.
08/2009
4.0
plumbing
+ -1 more
My experience with him has been positive. He was efficient and reasonably priced. He was professional. He was punctual; he came on time and informed me before coming out.
Description of Work: He replaced some pipes and fixtures in our house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
DAVE D.
01/2006
4.0
plumbing
+ -1 more
THEY WERE VERY PROFESSIONAL & PLEASANT TO DO BUSINESS WITH. THEY DID A GOOD JOB, BUT THEY ARE VERY EXPENSIVE IN MY OPINION. THEY CLEANED UP ANY MESS THEY MADE & I AM VERY SATISFIED WITH THEIR SERVICES.
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Service Categories
Plumbing,
Heating and Air Conditioning
FAQ
Donato Inc is currently rated 3.8 overall out of 5.
No, Donato Inc does not offer free project estimates.
No, Donato Inc does not offer eco-friendly accreditations.