DIG GARDEN

The 2nd time around IS NOT a charm with this company. Last July they responded immediately to my request with a call back and a scheduled date. After the job was completed, I praised their work, paid them immediately, and gave them a glowing review on this site. This year I called nearly 3 weeks ago and called a week later. Although they said they'd get back NO ONE EVER DID. I AM SO DISAPPOINTED, and I still need front and back yard done. Maybe they're just that busy but they get TWO THUMBS DOWN for not responding to a previous customer and for leaving me high and dry and still scrambling (in June) for a landscaper.

The guy wanted to email endlessly and then when I said "I need to know if you are going to be able to do the job", he just became unresponsive. Ridiculous. Guess he doesn't need the work and doesn't really care about getting bad reviews.

unknown

They never followed up

Owner became completely unresponsive after providing estimate.

I have nothing but nice things to say about DIG GARDEN. My husband and I reached out to several landscaping firms in the area looking for a company to swing by and give us an estimate and consult on how to turn our 400 sq ft private garden of dirt/glass/garbage into an attractive, low-maintenance green space for our young but growing family in the shortest time frame possible. DIG was the first to get back to me and the first to come over for a consult. Chuck saw the space, listened to our needs/requirements (we are renters and didn’t want to invest too much and also did not want to wait long to see a return on our investment) and immediately offered a suggestion we had not thought of….high quality, beautiful turf instead of sod or seeding grass. Once we agreed that was the perfect solution, we also wanted it ordered, shipped, and installed within a week and DIG delivered of all requests. His crew was courteous, friendly, clean and generous with their time. They definitely wanted to make sure we were happy with the job…and we certainly are. I highly recommend reaching out to them, we certainly will next time we need any help in the yard that we can’t or don’t want to handle ourselves. I found their rate very reasonable for the high level of quality, work, product, professionalism, speed, etc. that we received.

I really like their service in general they were responsive and professional and had a lot of good ideas; and were efficient.

Beginning in about 2006, Chuck was starting his company when he installed my garden. He provided estimates along with a colored drawing of what he proposed to do and then took me on trips to choose the appropriate plants. My garden installation was a happy experience and since then Chuck has always responded to my calls although he's busy, has made sure to get back to me. I have recommended him to my neighbors.

The product was good. We had a hard time with staying in communication with our contractor, but the project was completed.

I liked the area that he made. I thought that using him was expensive. We did have some mis-communications in the beginning. I did bargain with him over the prices of the plants. We both did a lot of hard work to make it my outdoor retreat.

I liked the area that he made. I thought that using him was expensive. We did have some mis-communications in the beginning. I did bargain with him over the prices of the plants. We both did a lot of hard work to make it my outdoor retreat.

I did all the planning and Chuck (and his assistants) did all the work, including ordering and delivering the materials. He first came when he said he would and promptly (the next day) provided an estimate of the cost. The result was excellent and the job was finished on time and on budget. He and his guys worked hard and did a fine job.

Chuck was on time to look at the deck. The workers he sent were two very nice, polite young men. They did a great job on the deck and I would certainly use this company again.