D'Sapone Restorations Brooklyn

Deeply disappointing experience. We hired D’Sapone based on Internet reviews. We only later realized that these were fake - the same fake accounts that reviewed D’Sapone in New York wrote fake reviews of their work in other cities. When someone introduces themselves with a lie, they’re telling you who they are. D’Sapone arrived on time and presented professionally. They were pleasant to deal with, until we realized that they had done a terrible job. D’Dapone took a beautiful (albeit aged) marble countertop and ruined it. They accentuated unnoticeable scratches and imperfections. Long after they arrived, we found deep gouges in freshly painted walls in exactly and only the areas where D’Sapone had worked. D’Sapone’s restoration work on our marble floor was so superficial that it caused another more experienced stone contractor to laugh out loud. I don't know if I would call it a ripoff or a scam, but it is clear they only did superficial work. We just finished a top to bottom renovation of a classic Brooklyn loft. We worked with an army of contractors, and while they weren’t all perfect, all except D’Sapone took responsibility for their work. With two D'Sapone contractors standing in our family home, we kept our commitment to pay them in cash at the end of the day based on D'Sapone's promise that they would come back (at our expense!) to fix the work they had done. We never saw them again. I’m writing with the hope you won’t see D’Sapone either, and will learn from our mistake in hiring D'Sapone and instead find an honest, local, reputable contractor who doesn’t build their business with fake reviews, upselling, and a rented P.O. box. Don't be fooled by the embroidered polo shirts. Whenever a home renovation contractor, in their own words, offers "franchise" opportunities to people with no experience and claims they can be qualified to do expensive and highly-specialized work in your home with a few days training, keep looking. [*** Link removed ***]