Response from Clearity Window Cleaning
In our business we strive to make everyone happy and completely satisfied with our services. Which is why we do get really upset when we get such feedback. Especially when it's far from truth... And we do take it personally. Therefore I'm citing the full conversation below: "[Member Name Removed] Purchase Details [Member Name Removed] 12/7/2015 Dear Clearity Window Cleaning, I just purchased a service from your company. Please review the details below and respond within 2 business days to schedule the service. Scheduling Member suggested dates to schedule service: Morning (AM) on 12/9/2015 Morning (AM) on 12/10/2015 Morning (AM) on 12/11/2015 Note from [Member Name Removed] please call me at [Member Phone Number Removed] or [Member Phone Number Removed] or [Member Phone Number Removed]. The job is al [Member Address Removed]. Please call us so we can meet you there. Can you do it ASAP. [Member Name Removed] Item Price Qty Total $149 for Interior and Exterior Window Cleaning (up to 10 Windows) $149.00 1 $149.00 Order Number: [Order Number Removed] Ordered On: December 7, 2015 Item ID: [Item ID Removed] Member Info: [Member Name and Address Removed] Coupon Code: [Coupon Code Removed] Clearity Window Cleaning 12/9/2015 Hi Alicia, Sorry our phone conversation was interrupted. As I already explained the Angie's deal you purchased is not applicable to your windows. Our deal is for regular size tilt in windows and in your case you have mostly over sized windows (see description and terms) . However ,as a courtesy to you we will accept this deal , but please note that the price difference need to be paid on site right upon job completion. Prior to the job our technicians will do the estimate and inform you of the difference. Please advise if you still would like to proceed with the scheduling for this Friday. Thank you, (646)510-6616 Clearity Window Cleaning, " By now we have number of faithful Customers and we value each and everyone of them. As every simple "Thank You" or a Smile of satisfaction does make a difference and keeps us moving. So, dear [Member Name Removed], we deeply sorry that we never actually had chance to work with You. Thereof we don't want anyone to be falsely misled by such reviews and welcome everyone to join our Clearity Family.