Brownstone Authority Inc

When the job was finished, it was beautiful and the talk of my block. It was a huge improvement, and original detail was restored. It really was beyond what I expected. I recommeded J. Mos to many people. A month or so later, almost everything on the original Brownstone parts (banding around house and stoop) still looked perfect, but one area of the stoop (the part that was not original to the house) appeared to be cracking. J. Mos came out immediately and fixed it. A month later, it was happening again. He fixed it again. Several months later, it began to fall apart again, and it was obvious that whatever method he was using was not going to work. Still, he fixed it a third time, and as expected, it began to crack again. Clearly, the lesson learned here is that you cannot cover just any material with Brownstone material. A year later, looking at my delapidated stoop, I became very upset realizing that my "guarantee" didn't do anything for me, and I consulted J. Mos again. He refunded half my money back. Initially, I was satsified, but I should have insisted in getting the price of the entire job back because now I have to find someone to fix it, and it is going to be a lot more than what he returned. I feel badly about writing a poor review -- especially since he is a nice man...courteous and professional, and he has a good crew. But now, two years after this original [expensive] project, I am really "screwed" and hope that others don't find themselves in a similar predicament.

Company owner refused to travel to my residence even though it was a 15 to 20 minute drive. Indicating he did not feel comfortable working in my county.

After seeing the amazing work they had done on my neighboor's home, I hired Brownstone Authority to fix my deteriorating front facade and steps. J. Mos and his crew at Brownstone Authority were friendly and beyond professional from beginning to end. Expectations were clearly set and met with 100 percent satisfaction. They take pride in what they do and are artisans who do amazing work. My steps and bands look original and like new.