Big Apple Moving & Storage, Inc.

This company was outstanding. They communicated clearly on price, showed up on time, worked quickly were extremely responsive and treated my belongings with care. Moving can be so stressful but they made it so easy. Highly recommend.

Firstly, the estimate was within $20, on target -in our favor- on this move. (and it was our biggest move yet). When I called Big Apple Moving, I was put in touch with Joe, who i think is the manager at Big Apple. Joe more than patient with our concerns and questions plus always made us feel that the move would go smoothly even though our experiences before this were not so wonderful but, after all, he was right. They delivered more than enough of the right packing materials before hand for what was needed and we were given immediate credit for all of which went unused. The tape alone was the strongest I've ever used. As anxious as we were on moving day and the days right before, within the first 15 minutes of Big Apple' movers' arrival our nerves were calm and we were able to relax a bit. These guys were polite, had a positive attitude and the moving of our things did not stop for a moment until everything was on the truck and the doors closed. We almost couldn't believe our eyes. As an aside; we made sure to provide the guys with a variety of soft drinks/ bottled water (no alcoholic beverages) and some treats that were gladly accepted during the move (suggest everyone do the same). They provided plenty of protective covers for everything that needed it, eg; large TV, furniture, etc. Another amazing thing was that the moving truck arrived at our new place a few minutes BEFORE we did and that was with plenty of traffic; we were certain we'd have to wait for them, lol. The move into our new place went just a quickly and smoothly as the move out of our previous place, these four men just never slowed down and by the time everything was in the apartment, placed just where we wanted them they removed all the packing material we no longer needed and it almost looked as if we had been living there for a while before they left. Also, there was absolutely no damage to any of our things unlike the all of the other moving experiences with other companies before this. Basically, Big Apple Moving provided the best moving experience i have have even had and I have had numerous moves in the past, some of which were far less than positive. Our neighbors across the way in the same size place with a bit less furnishings than us told us later that they were surprised how quickly our movers got everything settled in and told us about their moving company (no to be mentioned here) that gave them a lower estimate than what we paid, however, they ended up paying over $400. more than we did along with damaging their mirror and end table which they have still not been compensated; they are furious. I encourage everyone anticipating a move to give they guys a call, you will not be disappointed.

They were way slower than a different crew, from the same company, that moved a 1BR from the UWS to the 3BR in Brooklyn at the same time, and made their quote.

Can't say enough good things. Joe from big apple was very accommodating. He, and the others at Big Apple, are very easy to work with and will help with any problems that arise. The move into the storage unit was arranged within a weeks time. And it was snowing. Job was done in under the time estimated and price was under as well. The move out of the storage unit was also done under time estimated and price was excellent. The reason we used them for the second move into the house from the storage unit was the kindness, care, and professionalism they showed on the first move. Definitely recommend and would use again in the future.

Everything went great. The schedule time was at 10, they called a few days before to reschedule to 12. No problem there. They made the move so easy for us, because they did all the heavy lifting, and left me to move the boxes. So it was cheap. I originally told them to move about 10 pieces of furniture for about $325, and I added an extra dresser and a headboard, and the cost ended up at $350, give or take (the move was about a month ago). The foreman was fantastic, friendly and helpful. The other 2 guys that helped were fine. I tipped $30, and the guys appeared dissatisfied. That is the only possible negative thing I have to say about a very simple job.

Professional, efficient and friendly.

On time, very professional. No hidden fees. Stuck to estimate. The crew did an excellent job protecting our belongings. Very good experience.

There were 3 men and they were prompt , courteous and professional. The minimum was $800 for three hours and they finished 15 before the end time. No complaints whatosever. Highly recommend.

I'm so glad that I can post a review of this company now that I'm a member. Stay far away from these guys Joe seemed like a very likable guy and gave us a nice, professional, proposal and a reasonable estimate. Unfortunately, the service they provided was far from what we anticipated. First, the movers got to our home on time except for the foreman. When he finally came, the movers worked very quickly; too quickly, trying to catch up for lost time. We lived in an apartment building, so I didn't watch them loading the truck, but when we went down to the truck and asked if they could put some small things in the truck that we couldn't fit comfortably in the car, the foreman refused; telling us that the truck was full. When we got to our new home (about an hour away), we had to wait another two hours before the movers arrived. When they finally came and unloaded, they put the boxes, which were clearly labeled, anywhere they felt like it. So some kitchen boxes ended up in the attic, bedroom boxes in the basement, etc. I've moved three times before this move and always packed things myself. In those three times, I only had one item broken; a salad plate. I packed this time as well, and most of those things survived, but they managed to break a piece of china (which they didn't even move, but were too lazy to move out of the way while they were staging. They also broke a waffle maker, and they broke a lamp (which they insufficiently wrapped. Joe wasn't so nice when we contacted the office to complain. He finally offered to send us $100. We agreed, but then they faxed us a release for us to sign that we would not complain to BBB or make any other complaints against them. Needless to say, we did not sign; and did not receive the $100 (which was a joke anyway, since the value of the items broken was about $500).

WATCH OUT FOR THESE GUYS!This company was too lazy to actually come to my house to estimate the move. We did it over the phone and they promised me a specific number of men for a one-day move. On the day of the move, they showed up understaffed and pretty much wasted the first three hours of the move. As the day progressed, they then informed me that they would not finish that day. So they turned a one-day move into a two day move. The total cost became almost 50% more than the original estimate! When questioned about it, and said that it would not have happened if they had done the estimate in person, their attitude was that I was lucky to be able to get them at all.

It was a very horrible move for me. They came and said they had to charge me more money. Just because they could. They had my stuff in the van, and they were holding it hostage. It was a special deal for the Multiple Sclerosis society. When they got here, the price was different. When they came my living room was filled with boxes. So it was not like I didn't box it up. I boxed it myself. They put my stuff in the van and then they came back and said they had to charge me extra.

Big Apple maintained good communication throughout the move, their guys arrived on time, worked hard, were flexible (I had to move the truck down an alley after a police car stopped by but the Big Apple guys didn't complain about the extra distance), and the amount that I paid matched the quote to the penny. Nothing was broken or missing at the end of it all. It could have been a nightmare but wound up being a really straightforward move.

The movers were 5 hours late so we ended up moving late into the night. It wasn't their fault as the crew that was supposed to come to our move was at a move that went wildly over the time they estimated due to poor information provided by the customer. Once the crew got there for our move they had done 3 other moves that day so they were understandably exhausted. Not a great situation when you are paying by the hour. Maybe this was not a good representation of the service provided by Big Apple normally, but at the very least the crews could have been better scheduled that day.

Big Apple moving treated all of my belongings as if they were worth great value. They were professional, nice, and efficient. In fact, they ended up charging us less then their original estimate. As a senior citizen who was nervous hiring a mover, I think they did a great job! Take note senior citizens... this is a great place to deal with.

We moved during Hurricane Irene. Our building got evacuated, we had water damage etc etc etc.... Long story short - these guys were unbelievable great! Very flexible and super affordable. I can't recommend them highly enough. When we got evacuated, we couldn't finish packing. We were able to return to the building on the day of the move. They came in and gave us a whole lot of boxes to use at no charge. Really nice people that understood how stressful this whole weekend was for everybody.

They were extremelly pleasant and patient.

Everything was done with great professionalism, from the estimate to the paper work required by both apartment buildings to the actual move. Joe was clear and accurate, his office staff friendly and extremely helpful, the packers good, and the moving crew awesome. I hadn't moved in over 25 years and I was worried and anxious. Big Apple erased all my concerns.

would use this company again.they worked hard, and did a great job

Joe, the owner, came over and did the estimate himself and explained how various items would be packed and answered all questions. They dropped off a bunch of packing supplies so we could do some items ourselves a few days before the move. Big Apple then did the bulk of the packing the day before the actual move with a crew of 6 guys, which was a life saver since we had a lot of other house stuff going on. The next day a crew of 5 came and loaded everything up, drove it 3 miles to our new place and unloaded it to the various floors in the house. Nothing was damaged and everyone was courteous and professional. I would use them again and recommend them to anyone that wants a quick and easy move. Boxes are a little pricey - not a dig against Big Apple because they are the same price at hardware stores, Uhaul etc. They were in great condition after the move so I posted an ad on Craig's List to give them away for free - white wrapping paper included. So check Craiglist for free boxes before you move. Or post them on Craig's List after your move to help the environment and another mover :)

They charged us for a min 3 hours, but they were done in about 2 hours and we had 3 guys. They got everything out of our old apt in 45 min and spent another 45 min bringing everything into the new place. They even gave me extra garment boxes for my clothes which I was excited about since I planned to carry that over myself. They did a great job and I'd recommend them to other people. The only slight problem we had is that they bumped the floor mirror against a ceiling ledge and chipped the paint. It was about a 1 inch chip and I had to patch it up afterwards. Not a HUGE deal, but thats the one little thing that was an accident. Nothing broke or ripped in the process of the move. We did get a Angies List discount of 10% and they quoted us a rate of $118 an hour and we are in Brooklyn. Overall quick easy and pretty seamless. Good Job Big Apple!

I needed to vacate my apartment quickly (next day) and Big Apple Moving was very accommodating. They helped me to work through how much storage space I would need for the move and agreed to furnish moving boxes and to pack extra items as needed. The movers were prompt and finished the move in less time than estimated, saving me money. Although I was paying an hourly rate for five moving men, those guys were incredible. They took 8-10 boxes at a time down the stairs from my first floor walk up apartment and finished the move amazingly quickly. Please consider this company for your moving needs.

I hired someone local to help with my packing. In general I needed far more "regular sized" boxes than I thought, and although Big Apple delivered the boxes-which was a help, I found that Home Depot had boxes and tape at cheaper prices which started to become important as the number of boxes grew.

I can't praise this company highly enough. I called them last minute as I was having major work done in my overfurnished apartment and it became clear after a couple of weeks that it was too difficult for the contractors to manage around all my stuff even though they tried their best. Big Apple showed up on time, managed to get my furniture out from under drop cloths, wrap it, get it out and into storage in record time. They easily could have taken twice as long as they did and I wouldn't have thought twice about it. When they brought my furniture back a month later, it was pristine and again they moved it in, unwrapped it, took the wrappings with them, in record time. The movers were polite, friendly and professional. I think the foreman's name was Steve, and he was a perfectionist, even pointing out to me a problem with one of my tables that clearly was not their doing. Their office staff is friendly and professional as well, and not above answering repeat questions. If I ever need this type of service again, or a regular move, I'm not getting estimates, I'm just calling Big Apple.

The crew was great and they were very careful with everything. They were very friendly, they were very helpful, and they went out of their way. I had a lot of stuff and a lot heavy things but there were no complaints from the crew; they just did their job. They actually took apart and rebuilt some of my furniture like my bed and entertainment center and they did an excellent job with that. This was my second time using them; I used them about five years before and that?s why I called them for this move also. I thought the price was reasonable.

It went very well. They were professional and efficient and we never had to worry about anything.